Library Technology Guides

Documents, Databases, News, and Commentary

Library Technology Guides provides comprehensive and objective information surrounding the many different types of technology products and services used by libraries. It covers the organizations that develop and support library-oriented software and systems. The site offers extensive databases and document repositories to assist libraries as they consider new systems and is an essential resource for professionals in the field to stay current with new developments and trends. Relevant news items are posted daily on Twitter:

Search :

GuidePosts

Perspective and commentary by Marshall Breeding

subscribe to GuidePosts via RSS


Perceptions 2015: An International Survey of Library Automation

Photo of Marshall Breeding author of GuidePosts
Selected Survey Findings: Top Performers
Polaris received highest scores among large public libraries for general satisfaction, ILS functionality, Print functionality, electronic functionality.
Apollo from Biblionix led in all categories for small public libraries.
Alma led for General Satisfaction, ILS functionality, electronic functionality and company loyalty among large academics; general functionality and electronic functionality among mid-sized academics; Alma received highest ratings from small academics on its effectiveness for electronic resource management.
Large public libraries rated support for Symphony highest. These libraries also gave the highest scores for company loyalty to SirsiDynix.
OCLC WorldShareWorldShare led in general satisfaction for mid-sized academic libraries.
Koha, independent of commercial support rated highest for small academic libraries.
Library.Solution from The Library Corporation received the highest scores among medium-sized public libraries for electronic resource functionality.
OPALS led in all categories for school libraries.
Spydus from Civica received the highest scores for ILS satisfaction among medium-sized public libraries as well as for company loyalty.

I have posted the results the ninth annual survey of data collected on how libraries rate their current integrated library system, the company involved, and the quality of customer support. Perceptions 2015: an international survey of library automation gives the general conclusions and presents all the statistical results derived from the survey. As usual, some of the most interesting and valuable information lies in the comments offered by responders.

"Libraries make major investments in strategic automation products, both during the initial implementation period and in annual fees paid for support, software maintenance, and other services. They depend on these products for efficient management of their daily operations and to provide access to their collections and services. This survey report allows libraries to benefit from the perceptions of their peers regarding the quality of automation systems and of the performance of the organizations involved in their development or support."

Just as I did for the previous editions survey, I created an interactive tool for viewing the statistical summaries and comments. The main tables in the article show statistics only for those products that had more than 15 survey responses. You can use the ILS Product Report to view the statistics on any of the products mentioned in the survey and to read the comments about that system, even if the number of responses did not meet the threshold. The comments that display have been edited to remove any text that identifies the individual or institution, preserving the anonymity of the responders. The narrative data in the comments largely corroborate the statistical responses and makes for interesting reading.

Feb 1, 2016 05:51:43
Link to Posting:

Login or register to leave a comment.



Caveat and Credit

Library Technology Guides was created and is edited by Marshall Breeding. He is solely responsible for all content on this site, and for any errors it may contain. Please notify him if you find any errors or omissions. (off)

Industry News

Friday Feb 12, 2016    Subscribe to Industry News Announcements via RSS

Full Automation News Report

20 most recent items:


February 12, 2016. Ex Libris Alma and Primo are live at University of Udine. Ex Libris announced that the University of Udine is live with the Alma library management service and Primo discovery and delivery solution. Udine has become one of the first universities to benefit f ... <<more>>


February 12, 2016. EBSCO Information Services introduces the Architectural Digest Magazine Archive. An extensive, searchable digital archive of the renowned design magazine Architectural Digest is now available from EBSCO Information Services. The Architectural Digest Magazine Archive includes cover ... <<more>>


February 11, 2016. ISSN International Centre and ProQuest work together to improve electronic loading of serial titles worldwide. ProQuest and the International Standard Serial Number (ISSN) International Centre are joining forces to improve the electronic loading and matching of serial titles for any product or system. The orga ... <<more>>


February 11, 2016. Innovative delivers powerful new features in Sierra Release 2.1. Innovative Interfaces announced a record-setting number of implementations of the Sierra Release 2.1 following its general release in December 2015. Over 150 library systems are now live, including ac ... <<more>>


February 10, 2016. Altmetric Data now available in the Summon discovery service. Ex Libris announced that it has integrated altmetrics into the Summon discovery service to significantly enrich the user experience and improve content discovery. This new development, achieved throug ... <<more>>


February 10, 2016. BPP University adopts Talis to help deliver on their commitment to provide students access to 100 percent of course readings. BPP University has selected to implement both Talis Aspire Reading Lists and Talis Aspire Digitised Content to support their strategy to deliver all information resources to their students online at t ... <<more>>


February 10, 2016. TfL extends its use of the Cloud with new digital preservation platform. Transport for London, London’s historic transport network has begun extending its use of the AWS Cloud to protect its archive of over 140,000 digital and digitised files dating back to 1857, including ... <<more>>


February 10, 2016. MassLNC expands collaborative for Evergreen development. The Massachusetts Library Network Cooperative announced a new program to grow membership in its development collaborative to more libraries and consortia in the Evergreen community. The MassLNC Evergr ... <<more>>


February 10, 2016. ByWater Solutions Issues $1,500 VoteLibraries Fundraising Challenge. ByWater Solution has made a commitment to donate $1,500 to EveryLibary’s VoteLibraries project if we can get $1,500 in matching donations. ... <<more>>


February 10, 2016. EnvisionWare Expands Sales Team. EnvisionWare, a leading provider of self-service and library efficiency solutions, announced that Pamela Mullins has joined the sales team as Sales Representative, Self-service Solutions. ... <<more>>


February 9, 2016. ByWater Solutions ranked No. 1 in satisfaction with customer support for medium sized libraries in 2015 Perceptions Survey. ByWater Solutions announced that it was rated no. 1 in Customer Support for Medium Sized Public Libraries in this year’s “Perceptions 2015: An International Survey of Library Automation.” ByWater was ... <<more>>


Full Automation News Report