Readers might recall the post that appeared here last August announcing a survey that I was conducting on library automation products, companies, and on attitudes toward open source ILS alternatives. Iíve closed the survey have analyzed the results, and have written a brief article summarizing the findings.
Here is a sample table from the report:
|Satisfaction Score for ILS||Response Distribution||Statistics|
Iíve also created an interactive tool for viewing the statistical summaries and comments. The main tables in the article show statistics only for those products that had more than 30 survey responses. You can use the ILS Product Report to view the statistics on any of the products mentioned in the survey and to read the comments about that system. The comments that display have been edited to remove any text that identifies the individual or institution, preserving the anonymity of the responders. A minority of the comments reflect satisfaction with the products and companies, but most reveal a high degree of frustration, concern, and dissatisfaction.
Marshall Breeding Jan 9, 2008 20:21:12 Link to this thread