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Perspective and commentary by Marshall Breeding

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Library Technology Guides has launched a new service to advertise employment opportunities. This new service,, lists positions oriented to some aspect of technology in libraries or in the library technology vendor community. This resource is offered without cost to employers or to job seekers as a service to the library technology community.

The component of Library Technology Guides is managed by Anya N. Arnold in consultation with Marshall Breeding.

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About Anya N. Arnold

Anya Arnold is a library consultant focusing on consortia. She enjoys coordinating, facilitating, and leading collaborative groups to develop and implement recommendations and procedures that benefit consortia and libraries alike. She was the Discovery and Delivery Program Manager for Orbis Cascade Alliance. In that role she coordinated and lead collaborative groups composed of vendors and members library staff to develop recommendations and procedures that oversaw that day to day workings of the Discovery and Delivery systems. Before and after obtaining her MLIS she worked at OCLC and played a lead role in numerous strategic program development and technology initiatives within Resource Sharing

Mar 1, 2016 15:07:06
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Perceptions 2015: An International Survey of Library Automation

Selected Survey Findings: Top Performers
Polaris received highest scores among large public libraries for general satisfaction, ILS functionality, Print functionality, electronic functionality.
Apollo from Biblionix led in all categories for small public libraries.
Alma led for General Satisfaction, ILS functionality, electronic functionality and company loyalty among large academics; general functionality and electronic functionality among mid-sized academics; Alma received highest ratings from small academics on its effectiveness for electronic resource management.
Large public libraries rated support for Symphony highest. These libraries also gave the highest scores for company loyalty to SirsiDynix.
OCLC WorldShareWorldShare led in general satisfaction for mid-sized academic libraries.
Koha, independent of commercial support rated highest for small academic libraries. Koha as supported by ByWater Solutions ranked first in support among mid-sized public libraries.
Library.Solution from The Library Corporation received the highest scores among medium-sized public libraries for electronic resource functionality.
OPALS led in all categories for school libraries.
Spydus from Civica received the highest scores for ILS satisfaction among medium-sized public libraries as well as for company loyalty.

I have posted the results the ninth annual survey of data collected on how libraries rate their current integrated library system, the company involved, and the quality of customer support. Perceptions 2015: an international survey of library automation gives the general conclusions and presents all the statistical results derived from the survey. As usual, some of the most interesting and valuable information lies in the comments offered by responders.

"Libraries make major investments in strategic automation products, both during the initial implementation period and in annual fees paid for support, software maintenance, and other services. They depend on these products for efficient management of their daily operations and to provide access to their collections and services. This survey report allows libraries to benefit from the perceptions of their peers regarding the quality of automation systems and of the performance of the organizations involved in their development or support."

Just as I did for the previous editions survey, I created an interactive tool for viewing the statistical summaries and comments. The main tables in the article show statistics only for those products that had more than 15 survey responses. You can use the ILS Product Report to view the statistics on any of the products mentioned in the survey and to read the comments about that system, even if the number of responses did not meet the threshold. The comments that display have been edited to remove any text that identifies the individual or institution, preserving the anonymity of the responders. The narrative data in the comments largely corroborate the statistical responses and makes for interesting reading.

Feb 1, 2016 05:51:43
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Photo of Marshall Breeding author of

Name: Marshall Breeding

Title: Publisher

Organization: Library Technology Guides


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