Industry News
Friday Feb 3, 2012 
20 most recent items:
February 3, 2012. OCLC WorldShare Management Services recognized as 'Outstanding Service of the Year' with TechColumbus Innovation Award. OCLC WorldShare Management Services was recognized as "Outstanding Service of the Year" during the TechColumbus Innovation Awards ceremony at the Greater Columbus Convention Center on February 2. WorldShare Management Services was selected in a category of organizations with more than 250 employees, and from entries in a variety of disciplines and industries. More than 1,100 people attended the premier technology event in central Ohio. <<more>>
February 2, 2012. Six libraries partner to bring DOM biblio indexing to Koha. ByWater Solutions announced that six of their library partners are joining forces to bring DOM Biblio Indexing to Koha. The DOM Biblio Indexing development will greatly improve authority searching in Koha by allowing for fully coordinated subject heading searches. The development will also provide the option to search for an exact title, including subtitle and title parts, as well as indexing the full title with and without initial stop words to allow for more accurate title sorting. <<more>>
February 2, 2012. Bielefeld University in Germany Chooses EBSCO Discovery Service. Bielefeld University has chosen EBSCO Discovery Service from EBSCO Publishing citing superior content coverage as one of the main factors in its decision. Bielefeld selected EDS after an intense and detailed review of the service, determining that EBSCO Discovery Service provided the best content coverage plus the option to integrate high quality subject indexes. <<more>>
February 2, 2012. Softlink Users Top of the Crop. Softlink, a local Australian-based developer of library and information solutions, would like to congratulate several schools within its customer base for their notable achievements in 2010 and 2011. <<more>>
February 1, 2012. Bibliotheca Group acquire AMH specialists Trion AG. Bibliotheca Group announced a significant addition to their product and service line-up with the acquisition of Trion Library Systems, one of the world’s leading manufacturers of Automated Materials Handling solutions designed specifically for libraries. Formed in 2011 through the merger of Bibliotheca, Intellident and ITG, the Bibliotheca Group now represents one of the leading global providers of RFID solutions to libraries. The addition of Trion technology further solidifies Bibliotheca Group’s place as the premier provider of solutions designed to improve operational efficiency and overall customer experience in libraries. Trion AG, formed in 1999, quickly rose to prominence in Europe and the Middle East as the premier supplier of AMH systems to libraries, with particular focus on quality and engineering. During the period before the creation of the Bibliotheca Group, Trion AG already had established partnerships with all Group businesses as one of their key suppliers to customers in the UK, Germany, Switzerland and Italy. <<more>>
February 1, 2012. University of Illinois at Chicago Library selects the Summon Service for improved discovery. The University of Illinois at Chicago Library has selected the Summon service from Serials Solutions to provide improved discovery of the library’s vast collections – including more than 2.6 million volumes and 60,000 serial titles which are mostly in electronic format. As a member of the Consortium of Academic Research Libraries in Illinois, the University of Illinois Chicago also has access to search across the catalogs of 76 Illinois libraries via the I-Share union catalog. Serials Solutions is committed to helping UIC make the I-Share catalog content searchable within the Summon service. <<more>>
February 1, 2012. NFAIS releases draft discovery service code of practice for review and comment. The National Federation of Advanced Information Services has posted a draft Discovery Service Code of Practice for review and comment by March 16, 2012. NFAIS believes that discovery services have the potential to provide ease of information discovery, access, and use, benefitting not only its member organizations, but also the global community of information seekers. However, the relative newness of these services has generated questions and concerns among information providers and librarians as to how these services meet expectations with regard to issues related to traditional search and retrieval services; e.g. usage reports, ranking algorithms, content coverage, updates, product identification, etc. Accordingly, this document has been developed to assist those who choose to use this new distribution channel through the provision of guidelines that will help avoid the disruption of the delicate balance of interests involved. <<more>>
January 31, 2012. Japan's National Diet Library goes live with Aleph. Ex Libris announced that in early January, the National Diet Library—the national library of Japan—completed its transition from its legacy system to the Aleph integrated library system and switched to full production. The selection of the Aleph system followed an extensive process during which the NDL staff examined both local and international solutions and conducted an Aleph trial for eight months. The Aleph implementation project, which began in 2010, was one of the largest Aleph projects to date. For the first time, the various systems of NDL, including the former integrated library system, the Asian Language Materials catalog, and the ZASSHIKIJISAKUIN Japanese Periodicals Index, were merged into one system. In addition, the implementation had to accommodate the great size of the library collections (about 20 million bibliographic records and 40 million items); handle the Japanese language efficiently; support the unique workflows of the NDL; adapt to an advanced infrastructure; and integrate the system with technologies of other providers. Close collaboration with local system integrators was instrumental in accomplishing these tasks. <<more>>
January 31, 2012. Recent selections in Africa, Europe, and the Middle East extend Sierra's worldwide success. Innovative Interfaces announced that libraries in thirteen countries in the Europe, Middle East, and Africa region have selected the Sierra Services Platform. Included in the group are collaborating institutions such as Bangor University (UK); Qatar Foundation Central Library (Qatar); South East Academic Libraries System (SEALS) (South Africa); Universidad de Málaga (Spain); Universidad de Navarra (Spain); Universidad de Sevilla (Spain); Università Cattolica del Sacro Cuore (Italy); Universitat de les Illes Balears (Spain); University of Bedfordshire (UK); University of Glasgow (UK); University of Leeds (UK); and the Wellcome Library (UK). Sierra continues to rapidly gain support among the world's leading library organizations. <<more>>
January 31, 2012. Copyright Clearance Center hires Roy S. Kaufman . Copyright Clearance Center announced that CCC Board of Directors member Roy S. Kaufman will join as Managing Director of New Ventures, reporting to CEO Tracey Armstrong. Based in New York, Kaufman will be responsible for expanding capabilities as CCC develops new services for authors, publishers and other rightsholders. His seat on CCC’s Board of Directors will be vacated. <<more>>
January 31, 2012. OCLC and Elsevier sign agreement to provide full-text searching of SciVerse ScienceDirect journals and e-books through WorldCat Local . OCLC and Elsevier signed an agreement that will make the full text from Elsevier's SciVerse ScienceDirect journals and e-books available to users of OCLC’s WorldCat Local. The expanded partnership makes it possible for researchers and students to search the full text of content from SciVerse ScienceDirect through WorldCat Local, OCLC's discovery and delivery service that offers access to more than 922 million items through a single search box. Authenticated users from subscribing libraries can then access the full text of these journals and e-books. The new full-text searching feature is in addition to indexing and abstracts from Elsevier already available through WorldCat Local. <<more>>
January 31, 2012. Cincinnati Public Library (OH) selects Sierra Services Platform, Encore, and more to support strategic plan. Innovative announced that The Public Library of Cincinnati and Hamilton County (OH) has selected the Sierra Services Platform, the Encore discovery application, AirPAC mobile solution and more to help realize the aims of its current strategic plan. The products will support a large, 41-location system with significant performance demands, while providing a flexible platform for future technology integration. <<more>>
January 31, 2012. Information easier and quicker to find with libraries' new search capability. With the largest public research collection in the state, the University of Connecticut Libraries is the campus community’s primary source for scholarly information, whether it be in books, journals, microfilm, maps, sound and video recordings, musical scores, or an ever-growing array of electronic resources, including e-journals, e-books, databases, and streaming audio and video collections. University Libraries have introduced a new search tool that will enable users to find the resources they need more easily and quickly from this ever-increasing universe of information. <<more>>
January 31, 2012. Stockton-on-Tees Libraries go live with PC Reservation from Envisionware. Interleaf Technology, distributor for Envisionware in EMEA, announces that Stockton-on-Tees Borough Council, UK, have successfully gone live with PC Reservation booking system in their VMware VDI environment. With 12 library branches and more than 130 clients the PC Reservation system provides a comprehensive PC booking management solution. Interleaf Technology carried out the initial implementation and will be providing ongoing support. <<more>>
January 30, 2012. VuFind 1.3 released. The latest version of the VuFind Open Source discovery software has just been released. <<more>>
January 30, 2012. New Orleans Public Library selects EnvisionWare for RFID . EnvisionWare announced that New Orleans Public Library selected EnvisionWare as their RFID provider. The RFID implementation is an expansion of their existing EnvisionWare services, which include EnvisionWare's computer and print management solutions, PC Reservation, and LPT:One. The RFID project is part of an overall rebuilding effort for the library. Two-thirds of the branches were destroyed by Hurricane Katrina in 2005, and many are in the final stages of construction. The installation includes RFID gates, EnvisionWare Branch Manager, and EnvisionWare's OneStop self-checkout system. <<more>>
January 30, 2012. NAIT selects Relais ILL Hosted Service. Relais International announced that the Northern Alberta Institute of Technology in Edmonton, Alberta has selected the Relais ILL Hosted Service. <<more>>
January 27, 2012. Softlink leaps into the mobile world with Hermes. Local Australian software developer Softlink has leapt their competition and introduced a full suite of mobile computing features to their customer base titled Hermes. The Hermes communication suite will allow students and teaching professionals access to Oliver information and content though their mobile (multiple) devices. Softlink provides 21st century resource management systems (such as Oliver) which are used in school libraries and iCentres worldwide, including over 50 percent of Australian schools. <<more>>
January 26, 2012. ARL releases Code of Best Practices in Fair Use for academic and research libraries. The Association of Research Libraries announces the release of the Code of Best Practices in Fair Use for Academic and Research Libraries, a clear and easy-to-use statement of fair and reasonable approaches to fair use developed by and for librarians who support academic inquiry and higher education. The Code was developed in partnership with the Center for Social Media and the Washington College of Law at American University. <<more>>
January 26, 2012. ByWater Solutions Names Nicole C. Engard VP of Education. ByWater Solutions announced the promotion of Nicole C. Engard to Vice President of Education. Nicole started with ByWater Solutions in September of 2009 and in that time she has educated hundreds of librarians on the use of their new Koha ILS installations. In her new role, Nicole will continue to manage education efforts for the company with a new focus on teaching librarians the nature of open source and how they can participate in community efforts. She will also continue in her role as Documentation Manager for the official Koha ILS project and help with supporting those using Koha in their libraries. <<more>>
January 26, 2012. Credo Reference Introduces Literati by Credo. Credo Reference announced that their new solution "Literati by Credo" is now available to libraries worldwide. Literati by Credo is a collaborative research platform that promotes research effectiveness and information literacy by combining Credo’s well-regarded content with innovative library-centric technology. Beyond the platform, Literati by Credo offers customized tools and services, so that libraries can brand and enhance their end-user experience. <<more>>
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It provides information on the technology products, companies, and trends that impact libraries.
Whether you are in the process of selecting a library automation system,
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Perspective and commentary by Marshall Breeding | Blog Archive |
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Perceptions 2011: An International Survey of Library Automation
I have posted the results the fifth annual survey of data collected on how libraries rate their current integrated library system, the company involved, and the quality of customer support. The survey also aims to gather data regarding attitudes regarding interest levels in open source ILS products. Perceptions 2011: an international survey of library automation gives the general conclusions and presents all the statistical results derived from the survey. As usual, some of the most interesting and valuable information lies in the comments offered by responders.
Top survey findings
- Apollo, developed by Biblionix topped the rankings in ILS satisfaction, Company satisfaction, Functionality Completeness, Customer Support, and Customer Loyality. This product scored best last year in product and company satisfaction and topped all of the satisfaction catetories in the 2009 survey. Apollo finds use exclusively in small public libraries, reflected by its leading the competition on ILS satisfaction when considering only libraries with collections under 25,000 items. When lookinig at only public libraries, Apollo receives top ratings in ILS satisfaction. Most libraries adopting Apollo and have migrated from abandoned products such as Winnebago Spectrum and Athena or or are automating for the first time.
- When considering large libraries with collections larger than one million items, Polaris received highest scores, followed by Millennium.
- EOS.Web ranked second in the category of ILS support.
- 566 libraries indicated that they are considering migrating to a new ILS. Innovative Interfaces Sierra was mentioned most frequently as a replacement candidate (88), followed by Evergreen (87).
- Products that ranked highest in earlier years of the survey, including and Polaris from Polaris Library Systems, Library.Solution from The Library Corporation, AGent VERSO from Auto-Graphics, continue to receive satisfaction scores just as high as before, but fall below the superlative marks given by libraries involved with Apollo, OPALS, or Koha as supported independently or by ByWater Solutions.
- Companies and products serving large and complex library organizations and diverse library types receive a broader range of responses, and fall into a middle tier of rankings. Yet where they fall within this middle ground represents important differences. Millennium from Innovative Interfaces, Library.Solution from The Library Corporation, and Evergreen from Equinox Software, and came out as very strong performers at the top of this middle tier.
- Except for the libraries already using one, the survey reflected fairly low levels of interest in migrating to an open source ILS, even when the company rates their satisfaction with their current proprietary ILS and its company as poor. Other than libraries already running an open source ILS, and for Talis Alto (5), the mode score from libraries using proprietary ILS products was 0. The mode score in this category for all the open source products was 9. Though the open source interest scores were low, a substantial portion of libraries that registered some interest in moving to a new ILS named open source products among the replacement candidates.
Just as I did for the previous editions survey, I created an interactive tool for viewing the statistical summaries and comments. The main tables in the article show statistics only for those products that had more than 15 survey responses. You can use the ILS Product Report to view the statistics on any of the products mentioned in the survey and to read the comments about that system, even if the number of responses did not meet the threshold. The comments that display have been edited to remove any text that identifies the individual or institution, preserving the anonymity of the responders. The narrative data in the comments largely corroborate the statistical responses and makes for interesting reading.
Marshall Breeding Jan 29, 2012 19:20:13 Link to this thread
LITA Technology and Industry Interest Group
“Bringing service organizations, vendors, IT providers, librarians, and library technologists together to discuss industry and technology trends.”
The newly organized LITA Technology and Industry Interest will meet at the ALA Midwinter Meeting:
Date: Saturday, January 21
Time: 10:30 – 12 noon
Place: Dallas Convention Center A303
Co-Chairs: Marshall Breeding (Vanderbilt University), Matt Goldner (OCLC)
The LITA and Technology Interest Group has been constituted to bring together members from companies and other organizations that produce technology-oriented products and services with members from libraries that depend on them. This IG facilitates the partnerships inherent in the relationship between vendors, including both commercial companies and non-profit organizations and libraries. It spans those involved in proprietary and open source software. These partnerships include involvement in collaborative development of new technology products, beta testing arrangements, involvement with API toolkits or other development platform, and a variety of other activities.
Topics that might be addressed by the Interest Group might include:
- Strategies for strengthening positive relationships between libraries and their technology partners
- Working toward more coherent API frameworks across heterogeneous product environments
- Facilitating library involvement at earlier stages of product development
- Establishing reasonable expectations regarding vendor support and involvement at library conferences and encouraging libraries to engage with vendors at conferences in ways that increase the value of the investments made in exhibit rental, receptions, and sponsorships.
- Plan a program for the Annual Conference that highlights these topics and stimulates a dialog between libraries and industry representatives.
IG Web site: www.ala.org/ala/mgrps/divs/lita/involve/igs/industry/lit-igven.cfm
E-Mail List: lists.ala.org/sympa/info/lita-industryig
Marshall Breeding Jan 3, 2012 19:27:19 Link to this thread
Respond to the International Library Automation Perceptions Survey
There is still time to respond to the International Library Automation Perceptions Survey conducted through Library Technology Guides. The survey will remain open for data collection through January 13, 2012. If your library has not yet responded, please take a few minutes to complete this brief survey. I also encourage you to write any comments that you might have that reflect your experiences and that you feel that other libraries should know when considering this product.
This survey collects what I hope will be useful information to help libraries become better informed about automation products available and the organizations involved with them. It’s important to have as much information as possible when making strategic decisions regarding the automation products that might best serve the library in the future. This survey collects data measuring the degree of satisfaction that libraries experience with their current automation systems and the organizations that support them and probes at their interest in current trends such as open source automation systems or the implementation of discovery products.
While the survey responses in the past four years have been dominated by libraries in the United States, I hope to increase the numbers from other regions. Toward this goal, I’ve been able to have colleagues produce translations of the survey invitation in Spanish, Italian, and Chinese. Thanks to Nieves González, Giulio Bonanome, and Nie Hua for their work. A broader international response will help increase awareness of the many automation products used in libraries outside the United States and whether the feel well served by these products.
Note that only one response per library is allowed. I do allow responses from each branch or facility associated with a library, but not from the same individual, as defined by unique e-mail address. You should work directly in the library for which you respond. I encourage each response to be considered as much as possible as an institutional response, not necessarily just the impressions of a single individual.
These survey and the reports based on their response data make an impact. Not only does it provide information for libraries to use as one element of their investigation processes for technology products, but they provide a mechanism for feedback to the organizations that develop and support the systems.
For more information and instructions on how to participate:
- Participate in the Perceptions 2011 International Library Automation Survey
- Participa en la encuesta internacional del 2011: Percepciones sobre los sistemas de automatización de bibliotecas
- Partecipa all'Indagine Internazionale 2011 sulle Percezioni nel campo dell'Automazione Bibliotecaria
- 请参加 2011年度观察：国际图书馆自动化调查
Marshall Breeding Dec 12, 2011 12:14:00 Link to this thread
请参加 2011年度观察：国际图书馆自动化调查
在过去的四年中，根据参与调查的图书馆对于所使用的核心自动化产品的质量以及服务的满意度的观察，共完成四个年度调查报告，详见 2010年度观察：国际图书馆自动化调查, 2009年度观察：国际图书馆自动化调查, 2008年度观察：国际图书馆自动化调查 和 2007年度观察：国际图书馆自动化调查.
现在开始收集2011年度调查的数据。这是图书馆对于其所使用的图书馆自动化集成管理系统系列产品，厂商，维护与支持服务的质量等发表观察和评论的一个机会。比如，厂商的服务有所改善还是更加令人失望？该调查也探寻向新系统迁移的考虑，以及在何种程度和兴趣上，考虑使用开源的ILS产品等。数量化的评分将支持该研究的统计结果，同时，描述性的评论对于目前的图书馆自动化产品和服务的满意度提供更为深入的信息。
在此邀请您参与本调查。您所提供的有关图书馆自动化方面，包括厂商表现，产品质量等各方面的信息都将有助于该方面的策略研究和决策。我们希望能够有大量的调查数据以便强化本调查的影响并支持相关报告。
注：如果您已经参与了往年度的调查，请继续参与本年度的调查。了解相关的变化，更好或者反之，非常重要。
与往年度的调查一样，每个图书馆只提供一份答卷，即提供一次数据。图书馆馆员可能会有各自不同的想法和见解，请您尽量代表您的图书馆的广泛意见。
如何参与调查
调查直接链接到lib-web-cats目录，这样调查数据将与图书馆的基本数据和信息建立联系。
- 在lib-web-cats上查找您所在的图书馆:
- 选择并查看您所在的图书馆的信息
- 按此按钮完成本调查 button
- 完成调查表单并填写您的评论
查看您所在的图书馆的信息时，请修改并补充任何不准确或者不完整的信息。
如果您所在的图书馆尚未在lib-web-cats上注册，请在此提交 提交 您的图书馆的信息。
[translated by Nie Hua]
Marshall Breeding Dec 11, 2011 13:41:12 Link to this thread
Partecipa all'Indagine Internazionale 2011 sulle Percezioni nel campo dell'Automazione Bibliotecaria
Negli ultimi 4 anni ho condotto un sondaggio e scritto una relazione sulle percezioni delle biblioteche riguardo alla qualità dei principali prodotti per l'automazione che usano e la loro soddisfazione del servizio che ricevono: Perceptions 2010: An International Survey of Library Automation, Perceptions 2009: An International Survey of Library Automation, Perceptions 2008: An International Survey of Library Automation and Perceptions 2007: An International Survey of Library Automation.
E' arrivato il momento di raccogliere i dati per l'edizione 2011 del sondaggio. Per le biblioteche questa è un'opportunità per esprimere la loro opinione rispetto al prodotto ILS che usano, al rivenditore e alla qualità del supporto ricevuto. Il servizio di assistenza è migliorato o peggiorato? L'indagine indaga anche le possibilità di migrazione verso nuovi sistemi e l'interesse nei confronti di ILS open source. Mentre le misurazioni quantitative sono alla base dei risultati statistici dello studio, sono i commenti lasciati che offrono una maggiore comprensione dell'attuale grado di soddisfazione dell'automazione bibliotecaria.
Rispondendo al questionario, aiuterete tutti i vostri colleghi bibliotecari che si troveranno a valutare opzioni di automazione. Qualsiasi informazione circa le prestazioni del rivenditore e la qualità del prodotto potrebbe essere d'aiuto nel compiere decisioni strategiche riguardanti alternative d'automazione. Un vasto numero di risposte rafforzerà l'impatto dell'indagine e della successiva relazione.
Nota: se avete risposto a edizioni precedenti dell'indagine, vi invito a rispondere anche quest'anno. Sarà d'aiuto per capire se le cose stanno migliorando o peggiorando.
Così come per le precedenti versioni del sondaggio è concessa una sola risposta per biblioteca. Anche se ciascuna persona che lavora nella biblioteca potrebbe avere le proprie opinioni, cercate di rispondere tenendo in considerazione l'esperienza generale della biblioteca.
Come partecipare
Il sondaggio vincola ogni risposta alla registrazione della biblioteca nella directory lib-web-cats. Questa connessione permette di correlare le risposte con il vasto numero di biblioteche elencate in lib-web-cats.
- Trova la tua biblioteca in lib-web-cats:
- Seleziona e vedi la voce per la tua biblioteca
- Premi il pulsante button
- Completa il modulo e scrivi i tuoi commenti!
Quando vi trovate nella pagina della biblioteca all'interno di lib-web-cats, per favore controllate eventuali informazioni incomplete o imprecise e fatemi sapere se ci fosse bisogno di correzioni.
Se la biblioteca non è elencata in lib-web-cats, per favore inviatemi le sue informazioni.
[Translated by Giulio Bonanome]
Marshall Breeding Dec 3, 2011 16:15:35 Link to this thread
Participa en la encuesta internacional del 2011: Percepciones sobre los sistemas de automatización de bibliotecas
En los últimos cuatro años, he estado realizando un estudio y publicando un informe sobre la percepción que tienen las bibliotecas en relación a la calidad de los productos básicos de su SIGB y del servicio de soporte que reciben: Perceptions 2010: An International Survey of Library Automation, Perceptions 2009: An International Survey of Library Automation, Perceptions 2008: An International Survey of Library Automation and Perceptions 2007: An International Survey of Library Automation.
Ya es momento de recopilar los datos para el informe de este año. Para las bibliotecas, representa una oportunidad el hecho de poder expresar sus opiniones acerca de los sistemas que usan, el proveedor y la calidad del soporte que reciben, si está mejorando o empeorando. Otros aspectos que recoge la encuesta son los proyectos futuros de migración a nuevos sistemas y el nivel de interés que despiertan los SIGB en código abierto.
Aunque la encuesta aporta unos baremos en base a datos estadísticos cuantitativos, sin embargo son los comentarios cualitativos los que ofrecen un panorama más real del grado de satisfacción que tienen las bibliotecas con sus sistemas de automatización.
Al responder a la encuesta, ayuda a otras bibliotecas que estén en proceso de selección de un sistema de automatización de bibliotecas. Cualquier información en relación a los proveedores o sobre la calidad del producto, puede ser de utilidad cuando se están tomando decisiones estratégicas sobre alternativas en la automatización. A mayor número de respuestas, el impacto de la encuesta será mayor así como el informe resultante.
Nota: Si ya ha respondido a esta encuesta en años anteriores, por favor vuelva a responderla este año y ayúdenos a identificar cualquier tendencia que esté mejorando o empeorando tanto los productos como el servicio de soporte.
¿Cómo participar?
La encuesta vincula cada respuesta al directorio de bibliotecas lib-web-cats. Esta conexión ofrece la posibilidad de relacionar respuestas con la amplia lista de bibliotecas de lib-web-cats.
- Encuentre su biblioteca en lib-web-cats
- Seleccione y busque su biblioteca en el listado
- Pulse el botón button
- Complete el formulario y escriba sus comentarios
Cuando vea su biblioteca en el listado de lib-web-cats, compruebe que toda la información es correcta y completa y envíeme en caso contrario los cambios necesarios.
Si su biblioteca no aparece en el listado, por favor envíeme la información.
[Translated by Nieves González]
Marshall Breeding Nov 27, 2011 16:01:44 Link to this thread
Participate in the Perceptions 2011 International Library Automation Survey
For the last four years I have conducted a survey and written a report on the perceptions that libraries form of the quality of the core automation products they use and their satisfaction with the service they receive: Perceptions 2010: An International Survey of Library Automation, Perceptions 2009: An International Survey of Library Automation, Perceptions 2008: An International Survey of Library Automation and Perceptions 2007: An International Survey of Library Automation.
It's time to collect data for the 2011 edition of the survey. This is an opportunity for libraries to register their perceptions of the ILS product they use, its vendor, and the quality of support delivered. Is support getting better or worse? The survey also probes at considerations for migrating to new systems and the level of interest in open source ILS. While the numeric rating scales support the statistical results of the study, it’s the comments offered that provide the most insight into the current state of library automation satisfaction.
Please help your fellow libraries who might be in the process of evaluating library automation options by responding to the survey. Any information regarding vendor performance and product quality can be helpful when making strategic decisions regarding automation alternatives. A large number of responses strengthen the impact of the survey and the subsequent report.
Note: If you have responded to previous editions of the survey, please give your responses again this year. It’s helpful to understand whether things are getting better or worse.
As with the previous versions of the survey, only one response per library is allowed. While all the individuals that work in a library may have their own opinions, please respond to the extent that you can from the general experiences of your library.
How to participate
The survey links each response to the listing for a library in the lib-web-cats directory. This connection provides the ability to correlate responses with the extensive library demographic data in lib-web-cats.
- Find your library in lib-web-cats:
- Select and view the listing for your library
- Press the button
- Complete the form and write in your comments!
When viewing the entry for your library in lib-web-cats, please check for any incomplete or inaccurate information and let me know of any needed changes.
If your library isn't listed in lib-web-cats, please submit its information.
Marshall Breeding Nov 14, 2011 14:18:46 Link to this thread
Caveat and Credit
Library Technology Guides was created and is edited by Marshall Breeding, the Director for Innovative Technologies and Research at the Jean and Alexander Heard Library at Vanderbilt University. He is solely responsible for all content on this site, and for any errors it may contain. Please notify him if you find any errors or omissions.
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