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Biblionix announces Auto-Calling for Apollo automation

Press Release: Biblionix [October 25, 2007]

Copyright (c) 2007 Biblionix

Abstract: Biblionix announced “Auto-Calling”, an automated call placement option for its Apollo Automation service. Auto-Calling places overdue and reserve calls without any action by library staff. Calls are placed to those patrons who selected phone calling as their preferred method of notification.


Austin, Texas - October 25, 2007 - Biblionix today announced "Auto-Calling", an automated call placement option for its Apollo Automation service. Auto-Calling places overdue and reserve calls without any action by library staff. Calls are placed to those patrons who selected phone calling as their preferred method of notification. Auto-Calling helps small- and medium-sized public libraries inexpensively avoid these monotonous and sometimes trying calls.

"Since we started using Auto-Calling, our days are so much more enjoyable," said Diann Blevins of Westbank Community Library in Austin, Texas. "We've saved countless hours of tedium and our members are happy too!"

Auto-Calling can be enabled for use by Apollo customers immediately. Also, free sample calls can be placed from this web page: http://www.biblionix.com/products/apollo/#Efficient. Auto-Calling is an extra cost option since a 3rd party Internet phone service performs the actual call placement. A library with 200 total overdue and reserve calls per month might expect to pay $15 to $25 per month.

"Thanks to Westbank, who shared its calling challenges with us, we were able to solve their problem and create a powerful solution that other customers can enjoy," said Xan Charbonnet, founder of Biblionix. "Plus, our hosted delivery model allowed us to leverage existing Internet services and quickly make the capability available."

For more information on Biblionix and its imaginative solutions for small- and medium-sized public libraries, visit the website at www.biblionix.com or contact Clark Charbonnet (877-800-5625 ext 251 or clark@biblionix.com).

About Biblionix, LLC.

Biblionix is located in Austin, Texas and was founded in 2003. Its staff members either volunteer at, or are embedded in, a community library. Biblionix breaks small- and medium-sized public libraries' bonds to traditional, installed automation software which is typically written for schools. Biblionix's Internet-based services are designed by practicing librarians. Using the hosted model for service delivery, Biblionix frees libraries from tedious server/technical burdens and unpredictability, and uniquely addresses the underserved needs of small- and medium-sized public libraries.

Publication Year:2007
Type of Material:Press Release
LanguageEnglish
Issue:October 25, 2007
Publisher:Biblionix
Company: Biblionix
Products: Apollo
Subject: Product announcements
Permalink: http://librarytechnology.org/ltg-displaytext.pl?RC=12798
Record Number:12798
Last Update:2012-12-29 14:06:47
Date Created:2007-10-25 14:43:38