ByWater Solutions has been recognized for providing expert open source ILS support by the Koha free library software developer and user community. As a result the newly formed company has been listed as an official pay-for support vendor on Koha.org.
As Brendan A. Gallagher, CEO of ByWater Solutions, states, "This is an excellent first step to position ByWater Solutions as leaders in the Koha software community. We strongly believe we will provide the most optimal support for all libraries interested in taking control of their software systems."
"Open- source programs" Gallagher continues, "are free for anyone to download and use, releasing many libraries from the restrictive licensing fees associated with proprietary software. We serve as a conduit for these libraries; empowering them to properly understand, integrate, and implement this resource to use to their advantage."
With over 10 years of experience, ByWater Solutions offers customized hosting, data migration, configuration, installation, training, support options and development of enterprise class open-source library systems. Offering a 24/7 technical helpline, ByWater Solutions’ clients have the support system they need to make their software work for them.