INWOOD, W.Va. (Nov. 1, 2012) – After 19 years with the same library automation system, Canada's Mountain View School Division was ready for an upgrade. They wanted a Web-based system that was powerful, dependable, and adaptable to the workflows they had established over two decades.
"We also looked at longevity because we've seen a lot of systems come and go," said Mountain View Library Director and Resource Center Coordinator Charlene Purdon.
When TLC's Library.Solution integrated library system was implemented in the nearby Winnipeg School Division, Purdon took notice. "If you could handle their division in terms of service, you could handle ours," she said.
The Winnipeg School Division in southern Manitoba includes 77 schools and serves more than 32,000 students. The Dauphin, Manitoba-based Mountain View School Division is comprised of 16 schools and 3,300 students.
Purdon said she was impressed by TLC's willingness to customize Library.Solution in ways that allow staff in Mountain View's 17 libraries to continue working as they had become accustomed.
"There are things we do that other companies weren't willing to accommodate," she said. For example, "We print our own barcodes, we print our own labels, and having TLC see that these things were important to us made a huge difference. They allow us to do things the way we do them, and I like that."
Purdon said Library.Solution was up and running by the start of the new school year in September, less than six months after she signed the purchase order. "We went from one library system to another without any issues. I've never had user complaints. To me, that's the sign of a good implementation."
Purdon said she and her staff are impressed with the comprehensive cataloging and reports functionality of Library.Solution, and the division's teachers and students are enjoying the improved search capabilities of the system's OPACs – LS2 Kids in the elementary schools, LS2 PAC in the middle and high schools. And since the ILS is Web-based, she said it serves the small, outlying schools an hour away from Dauphin just as efficiently as the larger schools in the heart of the district.
"I've certainly found TLC very good to deal with, and I'm certainly a satisfied client," Purdon said.
"You get your money's worth, and I think it's a very good value."
The Library Corporation, a family-owned company founded in 1974, creates and distributes automation and cataloging software to library systems worldwide. For more information, e-mail Brian Brehm at bbrehm@TLCdelivers.com, call 1.800.325.7759, or visit www.TLCdelivers.com.