Copyright (c) 2013 Capita
Abstract: In 2012, approximately 200 public libraries closed their doors and in the coming three to four years, the industry is expecting a 10-25% reduction in budgets. Capita’s recently launched whitepaper, Protecting library services"", considers how libraries must adapt to survive and how technology can support these new ways of working.
In 2012, approximately 200 public libraries closed their doors and in the coming three to four years, the industry is expecting a 10-25% reduction in budgets. Capita's recently launched whitepaper, "Protecting library services", considers how libraries must adapt to survive and how technology can support these new ways of working.
"Public libraries are undergoing a process of dramatic reinvention. Unrelenting budget cuts have forced public libraries to question which services they can continue to offer their customers and how they will deliver them. It's no secret that technology has a role to play in any kind of transformation of this scale, and Capita's paper offers food for thought from Capita's own experience and also that of the library community," said Karen Reece, head of libraries, Capita.
To download the whitepaper, http://www.capita-software.co.uk/protectinglibraryservices
Capita's software services business attributes its position as the leading supplier of software solutions to the public sector and housing marketplace to its strong partnership approach. It works closely with customers to provide tailored systems in the disciplines of library management systems, customer services, mobile technology, payment collection, income management, integrated housing management, revenues and benefits processing and services and policy training
Further information regarding Capita's suite of library solutions can be found at: http://www.capita-softwareandmanagedservices.co.uk/software/pages/libraries.aspx
Capita plc is the UK's leading provider of BPO and integrated professional support service solutions. With 52,500 people at more than 350 sites, including 70 business centres across the UK, Europe, India and South Africa, the Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE 100 with 2012 revenue of £3.3 billion and profit before tax of £426 million. Further information on Capita plc can be found at: www.capita.co.uk.
|Type of Material:||Press Release|
|Issue:||March 13, 2013|
|Last Update:||2013-03-14 00:41:31|
|Date Created:||2013-03-14 00:37:51|