Press Release: ProQuest [March 18, 2013]

Serials Solutions advances library discovery with Summon 2.0

Copyright (c) 2013 ProQuest

SummarySerials Solutions introduces Summon 2.0 creating another historical milestone for library discovery services. Optimized for academic research, Summon 2.0 represents groundbreaking features and a new, modern interface for the Summon discovery service that will resonate with users familiar with open web search engines. Streamlined navigation and contextual guidance features significantly advance the research experience for both novice and experienced researchers and provides greater opportunities for librarians to deliver value through new ways of engaging with users.

Seattle, WA March 18, 2013 Serials Solutions, a ProQuest business, introduces Summon 2.0 creating another historical milestone for library discovery services. Optimized for academic research, Summon 2.0 represents groundbreaking features and a new, modern interface for the Summon discovery service that will resonate with users familiar with open web search engines. Streamlined navigation and contextual guidance features significantly advance the research experience for both novice and experienced researchers and provides greater opportunities for librarians to deliver value through new ways of engaging with users.

A first for library discovery services, the new features Summon Topic Explorer and Summon Scholar Profiles information panes provide users with valuable contextual information to improve research outcomes. In addition, automated query expansion ensures that users don't miss relevant content even when they may not know all the right keywords or appropriate controlled vocabularies to use in a search. Summon 2.0 delivers large-scale, data-driven contextual guidance to users at the point of need.

"With the introduction of the Summon service just four years ago, we launched our mission to help return researchers to the library. We continue to innovate at a rate that keeps pace with changing technologies and users' expectations," said John Law, vice president, discovery services, Serials Solutions. "Through ongoing usability studies, analyzing usage data from hundreds of millions of Summon searches, and by listening to our customers top research libraries across the world we've learned a lot about how users do research. Summon 2.0 leverages this knowledge to meet users' needs while elevating the value of librarians and the library in the research process."

Summon 2.0 was developed in collaboration with advisors from libraries at the following institutions:

Recognized for being proactive and forward thinking about improving the user experience, these libraries facilitated librarian and student feedback on prototype designs.

Employing responsive design techniques, with Summon 2.0 the interface is optimized for use with any device, creating a seamless experience on desktops, tablets and mobile devices without loss of functionality. Simple but powerful administration tools enable libraries to easily customize features of the service for their local needs. Delivered as "Software-as-a-Service" (SaaS), Summon 2.0 features can be activated by customers beginning in June 2013 with no need to re-implement the service or additional cost.

Used by more than 500 libraries in more than 40 countries, the Summon service is the first and only discovery service based on a unified index of content, leveraging its unique "match and merge" technology to combine rich metadata and full text from multiple sources to ultimately make items more discoverable. The Summon unified index has grown from 200 million items at launch to more than one billion items with the vast majority of article and book content full-text searchable. Proven to increase usage of library resources, the Summon service consistently meets user expectations by delivering innovative new features for enhancing discovery.

About Serials Solutions

Serials Solutions provides industry-leading technology solutions for libraries worldwide. The company helps libraries work better by providing innovative, practical Software-as-a-Service (SaaS) solutions for discovery and management. Driven by a comprehensive knowledgebase and coupled with unparalleled client support services, these solutions uniquely merge unsurpassed understanding of libraries. Serials Solutions is a dedicated partner of libraries working to remain vital and relevant to their users and communities.

Publication Year:2013
Type of Material:Press Release
LanguageEnglish
Issue:March 18, 2013
Publisher:ProQuest
Company: ProQuest
Products: Summon
Subject: Product announcements
Permalink: http://www.librarytechnology.org/ltg-displaytext.pl?RC=17762
Record Number:17762
Last Update:2014-01-08 08:11:29
Date Created:2013-03-18 07:11:49