Press Release: RMG Consultants, Inc. [November 28, 2013]

RMG Town Hall 2: Discovery, e-Books, Demand-Driven Acquisitions

Copyright (c) 2013 RMG Consultants, Inc.

SummaryRMG's 2014 ALA/Midwinter e-Book Town Hall topics challenge: Continuing the RMG 2013 Town Hall focus on the transformational impact of e-Books on libraries, RMG once again announces a roundup of key ILS, Discovery, and e-Book vendors from the global library industry for a big tent discussion on the urgent need for libraries to provide customers with easier, simpler, and satisfying user experiences to find and use licensed and open e- and p- content.

RMG Town Hall 2: Discovery, e-Books, Demand-Driven Acquisitions at RMG's Annual Presidents' Seminar

The View from the Top on

Town Hall e-Book Discussions at RMG's Annual Presidents' Seminar:

The View from the Top

Friday January 24, 2014, 2:00 p.m. - 4:00 p.m..
ALA Midwinter Conference, Philadelphia
Pennsylvania Convention Center Room PCC-117

Continuing the RMG 2013 Town Hall focus on the transformational impact of e-Books on libraries, RMG once again announces a roundup of key ILS, Discovery, and e-Book vendors from the global library industry for a big tent discussion on the urgent need for libraries to provide customers with easier, simpler, and satisfying user experiences to find and use licensed and open e- and p- content.

RMG Town Hall 2: Discovery, e-Books, Demand-Driven Acquisitions

"Make it like Google and Amazon" is a typical takeaway from Focus Groups on wanted academic and public library services.

RMG invites vendors to report progress and problems in delivering cross-industry services that position libraries to offer radically improved customer services and user experiences, and to increase ROI in content and technology.

RMG's industry challenges are:

Vision Statements for Public Library Customer Services and Content Delivery

(from RMG's RFIs, RFPs, and Market Research Requests)

The Library provides its readers, viewers, listeners, gamers, and tactile users with the content they want in the languages and formats they prefer: print, electronic, audio, multimedia, interactive, tactile.

  1. Single-search discovery of relevant content in all formats (print, electronic, audio, multimedia, interactive, tactile) and languages to granular levels, e.g. . article . chapter . quotation . verse . image
    1. Library-owned, licensed, rented, and borrowed content
    2. State-library provided databases and other e-resources
    3. Government documents
    4. Open e-content from curated sources, including
      • Curated web sites
      • Digital Public Library of America
      • Internet Archive
      • Project Gutenberg
      • Others
    5. Commercially provided content available through pay-on-demand arrangements between suppliers and libraries for purchase and rental of:
      • e- and p- books available through arrangements for Patron Driven Acquisitions (PDA) and Demand Driven Acquisitions (DDA)
      • Articles and chapters available through PDA/DDA
  2. Fulfillment of Customer's one-click request to
    1. Hold p- and other physical items for pick-up at the Library, or delivery

    2. Download e-content to customer's designated devices
      • Including Library owned and rented content acquired and delivered on demand (PDA/DDA)
    3. Schedule reading, viewing, listening, and customer support sessions with needed devices, facilities, and staff at the Library

    4. Request fulfillment through Interlibrary Loan
  3. Options for Customers' demand-purchase/rental and download/delivery of e- and p- resources not otherwise available from the Library
  4. Customer relations management and services that maintain profiles and alert users about new resources, library events and programs, etc.; and seamlessly manage customers' use, borrowing, purchase, and rental of content.

The Town Hall is open to everyone -- registration not required.

Rob McGee will moderate the Town Hall with assistance from Marshall Breeding and RMG's Geoff Payne (Melbourne Office).

Panelists, invited commentators, and other participants including library industry company executives and key industry players will be announced in subsequent news releases.

The Town Hall session will wrap up with breaking news in the fast-paced library technology world.

RMG's Annual Presidents' Seminars (The View from the Top) at ALA Midwinter Conferences invite global ILS company and other library industry executives to focus on initiatives and trends that impact libraries. Rob McGee develops the topics and themes, and leads these seminars. The seminar is open to all librarians and vendors to encourage dialogue on topical issues and concerns.

RMG Consultants, Inc. is an information technology consulting firm specializing in team-based enterprise learning processes for IT planning and procurement projects and IT Strategic Planning for libraries and Higher Education institutions. RMG helps libraries identify and take advantage of digital opportunities to re-engineer processes, workflows, and practices.

www.rmgconsultants.com
rmg@rmgconsultants.com

Publication Year:2013
Type of Material:Press Release
LanguageEnglish
Issue:November 28, 2013
Publisher:RMG Consultants, Inc.
Company: RMG Consultants, Inc.
Permalink: http://www.librarytechnology.org/ltg-displaytext.pl?RC=18635
Record Number:18635
Last Update:2013-11-27 16:22:24
Date Created:2013-11-26 14:07:33