Statistical Report for Destiny

2012 Survey Results 2011 Survey Results 2010 Survey Results 2009 Survey Results 2008 Survey Results 2007 Survey Results
Product: Destiny Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction48 1 2 4 6 11 16 8 87.178
Company Satisfaction48 2 2 2 10 20 12 87.678
Support Satisfaction48 1 2 1 7 17 20 98.028
Support Improvement46 1 14 3 10 12 6 56.787
Company Loyalty48 1 2 3 1 3 4 3 6 8 17 96.678
Open Source Interest48 18 6 7 3 6 3 2 1 2 02.192

CategoryTotalYespercent
Considering new ILS49 816.33%
Considering new Interface49 36.12%
System Installed on time?49 4591.84%
Average Collection size: 60496
Product: Destiny Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction37 1 1 2 1 5 10 8 9 76.977
Company Satisfaction37 1 3 6 10 8 9 77.247
Support Satisfaction37 1 1 1 2 5 5 12 10 87.248
Support Improvement35 1 1 2 14 2 4 4 7 56.175
Company Loyalty37 3 2 2 3 3 9 4 11 96.467
Open Source Interest37 7 6 7 5 1 3 1 3 1 3 03.142

CategoryTotalYespercent
Considering new ILS37 513.51%
Considering new Interface37 25.41%
System Installed on time?37 3491.89%
Average Collection size: 74155
Product: Destiny Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction23 1 1 1 1 2 2 1 12 2 86.658
Company Satisfaction23 1 3 1 2 6 6 4 76.357
Support Satisfaction23 1 1 1 2 1 1 5 8 3 86.577
Support Improvement23 2 2 1 7 1 1 6 3 55.965
Company Loyalty23 3 1 1 1 2 3 8 4 86.098
Open Source Interest23 6 5 3 1 1 3 1 3 03.042

CategoryTotalYespercent
Considering new ILS23 28.70%
Considering new Interface23 14.35%
System Installed on time?23 2295.65%
Average Collection size: 20091
Product: Destiny Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction15 1 1 1 3 6 3 87.208
Company Satisfaction15 1 1 1 2 5 5 87.408
Support Satisfaction15 1 1 2 6 5 87.538
Support Improvement14 1 1 5 3 4 56.218
Company Loyalty15 2 5 3 5 76.938
Open Source Interest15 7 1 3 1 2 1 02.531

CategoryTotalYespercent
Considering new ILS15 213.33%
Considering new Interface15 00.00%
System Installed on time?15 1493.33%
Product: Destiny Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction8 1 1 2 3 1 87.138
Company Satisfaction8 1 3 4 98.259
Support Satisfaction8 1 1 1 4 1 87.388
Support Improvement0 not applicable
Company Loyalty8 1 1 1 2 3 97.258
Open Source Interest7 1 2 1 1 2 24.144

CategoryTotalYespercent
Considering new ILS8 112.50%
Considering new Interface8 112.50%
System Installed on time?8 787.50%
Product: Destiny Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 3 4 87.148
Company Satisfaction10 1 2 1 4 2 87.208
Support Satisfaction10 1 1 2 3 3 87.108
Support Improvement0 not applicable
Company Loyalty10 3 1 2 1 3 57.007
Open Source Interest10 2 1 1 1 1 1 1 2 04.105

CategoryTotalYespercent
Considering new ILS10 220.00%
Considering new Interface10 110.00%
System Installed on time?10 110.00%

Comments

We are happy with the vendor and product. However, it is school-oriented and thus does not have some features we want in our public library setting. (Type: Public)

With the upgrade of the digital reader that is attached to our library system, we are hopeful that this system will continue to work for our growing ebook collection. (Type: School)

- (Type: Public)

Destiny works great for books but a bit unfriendly for equipment. (Type: School)

Sorry to say that I don't even know what Discovery Interface means :( (Type: School)

Great system for K-12 except for the weakness in some fuctions of the cataloging interface/module. (Type: School)

We are set to migrate to Apollo on November 21st. Destiny is just not open to designing for a public library environment, even though it is a stable product with a polished interface that is very affordable for small libraries. (Type: Public)

Follett Destiny was purchased and installed by [...] school department in 2012. The two public libraries in [...] were invited to join, which we gladly did in September 2012. This allowed us to replace the outdated CirculationPlus ILS and remove the overhead of running our own in-house database server. All libraries in [...] are now on Destiny, with the server maintained by the the school department (Type: Public)

The relatively low cost for acquiring and maintaining this ILS was the primary factor in selecting it and in continuing to use it. There is one notable problem with Destiny -- apparently the ILS and our website cannot be on the same server, and within the library network of computers it is impossible to see what the public sees in our online catalog, and to link from the website to the catalog within the library. Works fine, apparently, otherwise. (Type: Public)

Do not understand some of your terms like discovery interface, next generation catalog, open source ILS? (Type: Public)

We recently switched from Follett to Destiny which is web hosted (Type: Public)

Don't know what a discovery interface is...possibly Follett already has one and I don't use it. (Type: Public)

I owuld be happier with Destiny if the reporting features were as easy to use as InfoCentre. [...] would have stayed with InfoCentre if it would have been adapted to work with newer server software. Although Destiny is the newer product with an easy to use visible format, the reports do not give me the information I seek and are not as adaptable as the reports from InfoCentre. I have to reinvent the wheel every thime I use them. (Type: Public)

The [...] Public Library serves a small community of 375 people. (Type: Public)

ILS