Statistical Report for Horizon

2013 Survey Results 2012 Survey Results 2011 Survey Results 2010 Survey Results 2009 Survey Results 2008 Survey Results 2007 Survey Results
Product: Horizon Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction104 3 1 11 11 15 14 18 25 6 85.936
ILS Functionality104 1 1 7 10 11 15 13 22 18 6 75.716
Print Functionality103 1 3 7 15 10 18 31 18 86.897
Electronic Functionality102 7 12 11 13 13 11 12 11 10 2 34.194
Company Satisfaction103 2 2 5 5 8 16 11 22 18 14 76.117
Support Satisfaction103 1 3 4 3 9 10 11 11 28 23 86.607
Support Improvement100 4 1 1 4 10 36 9 12 8 15 55.725
Company Loyalty103 8 2 3 11 6 17 10 14 15 17 55.646
Open Source Interest103 25 9 12 10 6 16 7 8 2 8 03.433

CategoryTotalYespercent
Considering new ILS108 4844.44%
Considering new Interface108 3128.70%
System Installed on time?108 9386.11%
Average Collection size: 631804
TypeCount
Public68
Academic20
School3
Consortia0
Special0
Size CategoryCount
[1] Under 10,0002
[2] 10,001-100,00029
[3] 100,001-250,00023
[4] 250,001-1,000,00038
[5] 1,000,001-10,000,00011
[6] over 10,000,0011
Product: Horizon Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction140 4 4 5 9 11 21 14 44 20 8 75.817
ILS Functionality140 2 5 6 13 10 19 17 41 17 10 75.766
Print Functionality0 05.76
Electronic Functionality0 05.76
Company Satisfaction140 2 3 6 14 12 17 21 32 25 8 75.806
Support Satisfaction139 1 2 5 2 15 19 16 25 36 18 86.437
Support Improvement137 3 3 4 5 8 55 12 18 16 13 55.665
Company Loyalty139 16 2 10 7 10 18 19 20 19 18 75.336
Open Source Interest136 33 12 21 8 9 17 11 12 6 7 03.383

CategoryTotalYespercent
Considering new ILS145 7249.66%
Considering new Interface145 4128.28%
System Installed on time?145 12988.97%
Average Collection size: 509664
TypeCount
Public103
Academic24
School1
Consortia0
Special1
Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00036
[3] 100,001-250,00030
[4] 250,001-1,000,00041
[5] 1,000,001-10,000,00018
[6] over 10,000,0010
Product: Horizon Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction149 2 4 6 5 11 28 22 44 17 10 75.916
ILS Functionality141 1 2 6 11 8 21 24 36 20 12 76.016
Print Functionality0 06.01
Electronic Functionality0 06.01
Company Satisfaction149 2 2 9 9 15 12 27 36 29 8 75.946
Support Satisfaction147 3 3 6 12 13 23 29 40 18 86.557
Support Improvement147 1 1 6 3 12 49 17 23 15 20 55.976
Company Loyalty149 10 5 8 5 12 17 21 29 23 19 75.726
Open Source Interest146 31 15 16 11 10 16 14 11 12 10 03.754

CategoryTotalYespercent
Considering new ILS150 8254.67%
Considering new Interface150 4530.00%
System Installed on time?150 13992.67%
Average Collection size: 639134
TypeCount
Public101
Academic31
School4
Consortia0
Special1
Size CategoryCount
[1] Under 10,0002
[2] 10,001-100,00037
[3] 100,001-250,00037
[4] 250,001-1,000,00047
[5] 1,000,001-10,000,00014
[6] over 10,000,0011
Product: Horizon Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction179 1 1 9 9 20 24 31 44 27 13 75.996
ILS Functionality0 05.99
Print Functionality0 05.99
Electronic Functionality0 05.99
Company Satisfaction179 4 3 19 15 18 29 22 43 19 7 75.316
Support Satisfaction179 4 4 14 9 23 17 23 45 24 16 75.736
Support Improvement179 10 8 12 10 25 55 17 23 12 7 54.805
Company Loyalty179 21 9 9 11 20 21 24 31 19 14 74.945
Open Source Interest176 31 15 15 8 17 19 16 14 14 27 04.445

CategoryTotalYespercent
Considering new ILS185 10657.30%
Considering new Interface185 6535.14%
System Installed on time?185 16287.57%
Average Collection size: 399582
TypeCount
Public137
Academic27
School3
Consortia0
Special4
Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00045
[3] 100,001-250,00048
[4] 250,001-1,000,00052
[5] 1,000,001-10,000,00013
[6] over 10,000,0010
Product: Horizon Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction190 3 5 6 7 13 24 25 69 31 7 76.077
ILS Functionality0 06.07
Print Functionality0 06.07
Electronic Functionality0 06.07
Company Satisfaction188 4 14 19 21 21 23 25 37 16 8 74.915
Support Satisfaction188 3 5 10 16 14 31 25 39 28 17 75.776
Support Improvement177 6 10 11 9 21 59 25 16 14 6 54.895
Company Loyalty186 26 9 12 9 21 30 16 26 22 15 54.755
Open Source Interest185 27 13 20 20 17 20 18 23 7 20 04.254

CategoryTotalYespercent
Considering new ILS197 9045.69%
Considering new Interface197 4824.37%
System Installed on time?197 15980.71%
Product: Horizon Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction206 3 3 9 18 24 20 41 54 31 3 75.686
ILS Functionality0 05.68
Print Functionality0 05.68
Electronic Functionality0 05.68
Company Satisfaction206 17 10 22 25 31 33 25 27 11 5 54.324
Support Satisfaction206 8 5 16 21 20 20 37 40 31 8 75.356
Support Improvement0 not applicable
Company Loyalty206 25 17 17 17 24 33 21 21 14 17 54.375
Open Source Interest206 21 22 18 14 18 22 15 26 15 35 94.805

CategoryTotalYespercent
Considering new ILS208 12761.06%
Considering new Interface208 5928.37%
System Installed on time?208 18990.87%
Product: Horizon Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction178 1 3 5 4 10 22 48 56 24 5 76.136
ILS Functionality0 06.13
Print Functionality0 06.13
Electronic Functionality0 06.13
Company Satisfaction271 17 14 22 33 46 44 40 33 14 8 44.495
Support Satisfaction270 2 10 14 14 25 32 47 58 50 18 75.896
Support Improvement0 not applicable
Company Loyalty269 28 17 21 21 34 65 29 29 16 9 54.355
Open Source Interest269 35 25 32 27 26 36 24 25 17 22 54.124

CategoryTotalYespercent
Considering new ILS274 13649.64%
Considering new Interface274 6624.09%
System Installed on time?274 10.36%

Comments

looking for cloud based vendor hosted system (Type: Academic)

We try to evaluate the ILS offerings every 5 years and determine whether or not there has been enough innovation between our current product and other products to be able to justify a change. This time our ROI calculations looked like we could benefit substantially from a change. We started investigating ILS options last year. Over the summer we narrowed down to three vendors and then last month selected III as our "vendor of choice." Assuming contracting details can be figured out, we plan to migrate to Sierra in November of 2014. SirsiDynix looks like they're working to improve their product selection. BLUECloud does appear to have a lot of promise. However, we migrated from Dynix to Horizon right around the time Horizon 8 was suppose to be "just around the corner." As a result, we were not willing to wait and see if BLUECloud could be fully deployed before updating our system. (Type: Public)

Horizon SaaS (Type: Public)

Item count is for physical materials as of the end of FY13. (Type: Public)

SD's Horizon product is, quite unfortunately, showing its age. No significant development in nearly a decade means we are using outdated and stagnated software. It still does the basics, but the library technology world has evolved so much and we have been left way far behind. BlueCloud is promising, but we've heard of new products and ideas before, with few solid results. Even after 5 or so years, I feel Enterprise is still only barely developed--how long will BlueCloud take? (Type: Academic)

E-Books/Audiobooks Overdrive abd Wheelers ePortal (Type: Public)

We are migrating from Horizon to Polaris on 1/15/2014 (Type: Public)

I am experimenting with vufind 2.0. It is a good open source catalogue with better indexing than Horizon. We do not own the Horizon module for electronic resources so that is why the rating is low. A majority of the items in our collection (75%) are MARC records of electronic resources (mostly Ebsco). (Type: Academic)

Our contract is with the [...] and as long as they continue to go with Sirsi, we will too (Type: Public)

Operating under a very tight budget. There is no money at this time to change either to a new ILS or a discovery interface. (Type: Public)

We considered migrating to another SirsiDynix product despite their poor history of support, but we found out that each module that *should* be included in an ILS (discovery layer, reports, etc.) would incur an additional cost. Also, their mobile apps are horrible. We are looking for a company that listens to its customers and implements features accordingly as an upgrade to their product. Not a half-hearted attempt and keeping up with technology that requires more fees. (Type: Public)

[...] is considering the benefits of adding interfaces to the existing Horizon/HIP modules or migrating to a new system. (Type: Public)

As a member of the [...] all automation and cataloging decisions are made at the Headquarters location in [...] . This questionnaire does not apply to our Library. (Type: Public)

migrating to Sierra late spring 2014 (Type: Public)

Would like to see separate questions in Automation survey about serial management use [i.e. EBSCO A-Z or Serials Solutions 360 core] (Type: Academic)

We're waiting for the SirsiDynix Blue Cloud products and hope they will improve ILS functionality without needing to migrate. (Type: Public)

Public Libraries in Victoria (Australia) are considering forming a consortium which will see all services (40+) using the same LMS. (Type: Public)

We would switch to a different ILS were it not for the massive scale of the operation. (Type: Consortium)

Just starting demo process now before deciding to do an RFP for a new ILS. Would consider not using BiblioCommons if new ILS has same functionality. Like federated searching of databases integrated with catalog. Want payment options at self-checkout. Lots of products are in development; we may not migrate this year if we feel that products are not ready yet. (Type: )

Holding out for a proven intota release but not anxiously (Type: Academic)

Library branch in local prison cannot have Internet access for inmates. Any change to ILS requires LENGTHY Threat & Risk Assessment. Open source may not be able to assure locked-down catalogue. (Type: Public)

The current Horizon implementation although dated works. Implementation of a new ILS will come down to cost, current annual support fees vs implementation of new ILS-longterm support cost. (Type: Academic)

There would have to be a significant advantage in migrating to another ILS to prompt a detailed investigation. [...] discovery interface has been in place for some time and that would be a more likely candidate to update. (Type: Public)

We have already selected Sierra and are in the process of migrating. Our go-live is scheduled for January 21, 2014. (Type: Consortium)

We will be migrating to Polaris in April 2014 (Type: Public)

ILS moved to SaaS solution this year. (Type: Academic)

We are interested in enhancing our ILS through the vendor's cloud services (BLUEcloud) and additional 3rd party services. Migrating to a completely new ILS is expensive and onerous. We will avoid doing so as long as possible. (Type: Public)

[...] . It's currently reviewing ILS from an RFQ it released in 2012. (Type: Public)

All decisions are made on the district level . (Type: School)

I am the supervisor responsible for [...] statewide union catalog (of 6 million + items) and I answered this survey with that ILS installation in mind. (Type: State)

Migrated to the hosted version of Horizon in 2013. (Type: Public)

My answer to the question about being put into production on schedule, relates to our initial install of this product. We do not have recent experience with the vendor's performance in this area. (Type: Public)

We are now in a transition phase not only going in 2014 out to tender for a new ILS ( with option to stay with the current vendor) but also looking critically at our exiting third party products and new products that are in the marketplace -- in the "basket" of available technology. We are totally open minded about this with no rigid views about products or the marketplace. (Type: )

ILS