Library Technology Guides

Current News Service and Archive

May 10, 2024

Springshare Libraries select Springshare's Patron Point to support outreach and engagement. Springshare announced that the A.H. Meadows Library, San Mateo Public Library, and the Westlake Porter Public Library have selected the Patron Point engagement and automation platform to enhance patron communication and support outreach and engagement efforts. [Full Announcement].

April 26, 2024

Springshare Libraries in California, Colorado, and New York implement Springshare's Patron Point. Springshare announced the City of San Leandro Public Library, the Boulder Public Library District, and the Bethlehem Public Library have implemented the Patron Point engagement and automation platform to improve the library card sign-up processes and support community outreach efforts. [Full Announcement].

April 12, 2024

Springshare Public Libraries in Canada and the United States implement Springshare's Patron Point. Springshare announced that the Estes Valley Library, the Lambton County Library, and the Burlington County Library System have implemented the Patron Point engagement and automation platform to boost outreach efforts by delivering timely and engaging messaging to library patrons. [Full Announcement].

March 29, 2024

Springshare Springshare announces LibPost Outreach Postcards. Springshare announced a new product that uses demographic data to identify new residents in a library's service area and welcome them to the community with a postcard from the library. LibPost offers a simple and effective service from start to finish. [Full Announcement].

March 15, 2024

Springshare Springshare's Patron Point Implemented by Public Libraries. Springshare announced that the Seminole County Public Library System, the Amarillo Public Library, and the Montgomery County Department of Public Libraries have implemented the Patron Point engagement and automation platform to support their institutional goals and marketing efforts. [Full Announcement].

March 1, 2024

Springshare Public Libraries adopt Springshare's Patron Point. Springshare is thrilled to announce that the Innisfil ideaLAB & Library, Iberville Parish Library, and the Somerset County Library System have adopted the Patron Point marketing and automation platform to support their outreach and community engagement efforts. [Full Announcement].

February 16, 2024

Springshare Springshare's Patron Point Implemented by Libraries in Canada and the United States. Springshare announced that the County of Brant Public Library, Hawaii State Public Library System, and the Oxford County Library have selected the Patron Point platform to support their library missions and patron communication. [Full Announcement].

February 12, 2024

Springshare Springshare's LibWizard interactive tutorials expand opportunities for online learning and engagement. Springshare, a leading cloud software vendor for libraries, has debuted Interactive Tutorials, now available in all LibWizard Full systems. With Interactive Tutorials, creators add content slides, then overlay interactive components to create an engaging learning experience for students and patrons. Interactive Tutorials allow libraries to guide their users through tutorial content, provide self-paced instruction, and assess patrons' progress and understanding. Furthermore, creators can use the new interaction types to design virtual escape rooms, interactive puzzle slides, choose-your-own-adventure scenarios, and other creative applications. [Full Announcement].

February 2, 2024

Springshare Public libraries implement Springshare's Patron Point to deliver relevant and timely messaging to patrons. Springshare announced that the Cornwall Public Library, Scioto County Public Library, Chesapeake Public Library, and the Grapevine Public Library have selected the Patron Point platform to support their communication and marketing efforts. [Full Announcement].

January 26, 2024

Springshare LibKey Nomad ++ includes integration with LibChat. Third Iron, LLC, a leading information technology company developing innovative services for libraries, publishers, and their users, announced an integration of LibKey Nomad++, an enhancement of their popular LibKey Nomad browser extension, with LibChat, a full-featured chat system from Springshare that is used by thousands of libraries worldwide. This integration enables researchers to engage with their libraries from within websites where LibKey Nomad++ is active and for libraries to extend the reach of LibChat. [Full Announcement].

January 19, 2024

Springshare Public libraries in the United States, Canada, and Australia implement Springshare's Patron Point. Springshare announced today that Warren-Trumbull Library, Kingston Frontenac Public Library, Nashville Public Library, and the City of Parramatta Libraries have selected the Patron Point engagement platform to support their communication and marketing efforts. [Full Announcement].

January 12, 2024

Springshare Patron Point receives Platinum in 2024 Modern Library Awards from LibraryWorks. Springshare, a leading cloud software vendor for libraries, is pleased to announce that its email marketing and automation tool, Patron Point, has received a platinum award in LibraryWorks' tenth annual Modern Library Awards (MLAs). The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format. Products and services were submitted in the fall using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.  [Full Announcement].

January 4, 2024

Springshare Springshare forms a dedicated public library division. Springshare, a leading cloud software vendor for libraries, announces the launch of the Public Library Division a group within the company dedicated to serving the needs of public libraries. Following the recent acquisition of Patron Point, the leading marketing automation solution for public libraries, over 1,100 public libraries around the world now use Springshare's tools. This impressive number highlights the new Public Library Division as a significant SaaS vendor in this subset of the field. The new group will be led by Ian Downie, former CEO of Patron Point, who now becomes the President of Springshare's Public Library Division. [Full Announcement].

December 8, 2023

Springshare Peterborough Public Library (Ontario, CA) selects Patron Point. Springshare announced that Peterborough Public Library in Peterborough, Ontario has selected our patron engagement platform to support its mission to inspire its community to become more literate and engaged. [Full Announcement].

December 1, 2023

Springshare Sunnyvale Public Library (CA) joins Springshare's Patron Point. Springshare announced that Sunnyvale Public Library, based in Sunnyvale, California has elected to implement our library marketing and automation platform, Patron Point, to help strengthen its community through learning and experiences. Offering more than 250,000 items in its collection and receiving over 2 million transactions annually, Sunnyvale Public Library has established itself as a cherished community hub. Using Patron Point, SPL will augment its communications to help patrons take full advantage of its wide range of physical and digital resources. Library patrons can take advantage of much more than reading and streaming resources with a full calendar of events and programs for all ages. These include multilingual craft time, storytimes, adult and teen skills classes, concerts, test proctoring, book groups, book sales, movie nights, and more. [Full Announcement].

November 10, 2023

Springshare Springshare partners with RemoteLock to Sync with LibCal Spaces. Springshare, a leading cloud software vendor for libraries, announced an exciting new integration with RemoteLock access control software for smart locks. With this integration, Springshare clients can automate access to RemoteLock-enabled library spaces through Springshare's LibCal Spaces module. [Full Announcement].

November 3, 2023

Springshare Spokane County Library District implements Patron Point. Springshare announced that Spokane County Library District in Spokane, Washington, has brought on the Patron Point engagement platform to bolster its vision to create an engaged community that learns, works, creates, and thrives together. Spokane County Library District plans to send automated emails to library users with highly targeted messaging to aid in their mission to provide resources, experiences, and places that empower people to learn, explore, and succeed. [Full Announcement].

October 17, 2023

Springshare Springshare Maintains SOC 2 Type II Compliance. Springshare announced that it has successfully achieved SOC 2 Type II compliance for the second year in a row. The SOC 2 information security audit is a recognized industry benchmark for customer data protection and operational standards. Springshare's continued SOC 2 compliance, affirmed by an independent auditor, demonstrates the company's commitment to its customers through its implementation of best-in-class privacy and security practices. [Full Announcement].

September 29, 2023

Springshare Randwick City Library (AUS) adopts Patron Point. Springshare announced that Randwick City Library, based in New South Wales, Australia, has selected the Patron Point library marketing platform to support its vision of providing a modern library service committed to promoting life-long learning and engaging the local community. [Full Announcement].

August 23, 2023

Springshare Springshare acquires Patron Point: acquisition will accelerate the adoption of Patron Point software as the go-to marketing automation platform for libraries. Springshare, a library-centric SaaS vendor with 7,500+ library customers in 106 countries, announced the acquisition of Patron Point, a leading marketing automation and engagement solution for public libraries. This acquisition brings together two forward-thinking organizations and teams, fully dedicated to helping libraries delight their users and engage with the communities they serve. Springshare will invest significant resources to enhance the Patron Point platform and expand the Patron Point staff to help the company continue excelling and impressing their customers. [Full Announcement].