Statistical Report for Winnebago Spectrum
| 2009 Survey Results |
2008 Survey Results |
2007 Survey Results |
| Product: Winnebago Spectrum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 33 |
3 | 1 | 3 | 1 | 5 | 6 | 3 | 5 | 5 | 1 | 5 | 4.91 | 5 |
|---|
| Company Satisfaction | 32 |
3 | 2 | 1 | 5 | 3 | 4 | 3 | 5 | 2 | 4 | 3 | 4.88 | 5 |
|---|
| Support Satisfaction | 32 |
5 | 1 | 8 | 1 | 2 | 3 | 2 | 7 | 1 | 2 | 2 | 4.06 | 4 |
|---|
| Support Improvement | 32 |
7 | 6 | 2 | | 3 | 8 | | 3 | 1 | 2 | 5 | 3.41 | 4 |
|---|
| Company Loyalty | 33 |
11 | 1 | 1 | 4 | 4 | 2 | 1 | 2 | | 7 | 0 | 3.76 | 3 |
|---|
| Open Source Interest | 33 |
3 | | 3 | 1 | 4 | 8 | 4 | | 2 | 8 | 5 | 5.36 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 34 |
21 | 61.76% |
|---|
| Considering new Interface | 34 |
1 | 2.94% |
|---|
| System Installed on time? | 34 |
29 | 85.29% |
|---|
|
| Product: Winnebago Spectrum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 22 |
2 | | 6 | 3 | 1 | 4 | | 2 | 2 | 2 | 2 | 4.23 | 4 |
|---|
| Company Satisfaction | 22 |
3 | 2 | 3 | 1 | | 2 | 5 | 3 | 2 | 1 | 6 | 4.41 | 6 |
|---|
| Support Satisfaction | 22 |
3 | 2 | 3 | 1 | 2 | 2 | | 5 | 2 | 2 | 7 | 4.45 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 22 |
8 | | 2 | | 1 | 4 | | 2 | 2 | 3 | 0 | 3.86 | 5 |
|---|
| Open Source Interest | 22 |
5 | | 2 | 1 | 2 | 2 | 2 | 2 | 1 | 5 | 0 | 4.73 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 22 |
15 | 68.18% |
|---|
| Considering new Interface | 22 |
2 | 9.09% |
|---|
| System Installed on time? | 22 |
21 | 95.45% |
|---|
|
| Product: Winnebago Spectrum |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 57 |
| 3 | 2 | 5 | 5 | 4 | 9 | 19 | 5 | 5 | 7 | 5.86 | 7 |
|---|
| Company Satisfaction | 64 |
| 6 | 7 | 4 | 10 | 5 | 8 | 13 | 6 | 5 | 7 | 5.14 | 6 |
|---|
| Support Satisfaction | 64 |
1 | 3 | 6 | 5 | 6 | 11 | 6 | 9 | 14 | 3 | 8 | 5.42 | 6 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 63 |
25 | 4 | 1 | 4 | 7 | 9 | 4 | 3 | 3 | 3 | 0 | 2.97 | 3 |
|---|
| Open Source Interest | 63 |
16 | 9 | 5 | 5 | 8 | 8 | 2 | 5 | | 5 | 0 | 3.14 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 65 |
33 | 50.77% |
|---|
| Considering new Interface | 65 |
3 | 4.62% |
|---|
| System Installed on time? | 65 |
0 | 0.00% |
|---|
|
Comments
We are migrating to Koha on [...]
We are not unhappy with Winnebago Spectrum, but it no longer exists - the company has moved on to other ILS programs. We will need to find a new system within the next year or two.
With Spectrum no longer being supported since it was purchased by Follett, we are aware that we will eventually have to change our ILS. But, with the current economic climate, we are not sure just way to lean for a replacement. Realistically, as a small rural library we may be placed in a position where we will have to merge so choosing an ILS at this time just doesn't make sense to us.
We will be migrating to Koha in March 2010 as part of a consortium with the [...].
While I feel somewhat pressured by my colleagues to choose open source, after careful consideration, I did not feel it was the best option for our library. Principally, the skill set in the community and in my library mandates a good and accessible customer service agreement or our patrons would likely wait a long time to restore a malfunctioning ILS. Our rurality places us several hours from expertise and in the event that we would have trouble with installation, any of the functions, or maintenance, travel reimbursements would likely exceed our budget rapidly.