Library Technology Guides

Statistical Report for ALEPH 500

2013 Survey Results	2012 Survey Results	2011 Survey Results	2010 Survey Results	2009 Survey Results	2008 Survey Results	2007 Survey Results
Product: ALEPH 500 Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 96 1 3 2 5 5 10 12 36 16 6 7 6.23 7 ILS Functionality 96 3 4 1 5 11 12 31 24 5 7 6.41 7 Print Functionality 96 2 1 2 1 5 6 24 44 11 8 7.23 8 Electronic Functionality 96 4 11 9 8 14 15 14 16 4 1 7 4.39 5 Company Satisfaction 96 1 3 6 3 6 7 17 24 24 5 7 6.15 7 Support Satisfaction 96 1 4 3 3 10 9 15 19 24 8 8 6.16 7 Support Improvement 94 1 3 4 6 7 39 10 10 8 6 5 5.32 5 Company Loyalty 96 7 2 5 1 8 6 10 21 16 20 7 6.17 7 Open Source Interest 94 22 12 15 9 6 11 4 7 4 4 0 3.07 2 Category Total Yes percent Considering new ILS 99 40 40.40% Considering new Interface 99 21 21.21% System Installed on time? 99 83 83.84% Average Collection size: 1419886 Type Count Public 2 Academic 68 School 0 Consortia 0 Special 5 Size Category Count [1] Under 10,000 5 [2] 10,001-100,000 15 [3] 100,001-250,000 13 [4] 250,001-1,000,000 33 [5] 1,000,001-10,000,000 18 [6] over 10,000,001 3	Product: ALEPH 500 Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 130 1 3 6 7 12 25 48 23 5 7 6.36 7 ILS Functionality 130 1 5 2 8 12 24 42 30 6 7 6.46 7 Print Functionality 0 0 6.46 Electronic Functionality 0 0 6.46 Company Satisfaction 130 1 1 4 8 11 15 22 37 26 5 7 6.12 7 Support Satisfaction 129 1 2 7 13 7 14 23 33 23 6 7 5.89 6 Support Improvement 126 2 2 4 5 17 40 17 16 18 5 5 5.52 5 Company Loyalty 129 7 5 3 3 5 18 16 26 28 18 8 6.16 7 Open Source Interest 128 34 16 13 12 6 15 13 10 7 2 0 3.12 3 Category Total Yes percent Considering new ILS 133 46 34.59% Considering new Interface 133 36 27.07% System Installed on time? 133 106 79.70% Average Collection size: 10677748 Type Count Public 5 Academic 92 School 1 Consortia 0 Special 7 Size Category Count [1] Under 10,000 8 [2] 10,001-100,000 12 [3] 100,001-250,000 19 [4] 250,001-1,000,000 33 [5] 1,000,001-10,000,000 36 [6] over 10,000,001 3	Product: ALEPH 500 Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 139 1 2 3 7 12 11 22 47 27 7 7 6.27 7 ILS Functionality 135 3 8 9 10 9 15 41 31 9 7 6.20 7 Print Functionality 0 0 6.20 Electronic Functionality 0 0 6.20 Company Satisfaction 139 2 2 7 8 12 12 24 38 21 13 7 6.06 7 Support Satisfaction 138 3 1 7 7 10 16 20 40 22 12 7 6.09 7 Support Improvement 139 2 2 4 7 16 51 14 13 15 15 5 5.61 5 Company Loyalty 137 9 10 3 5 6 24 10 21 30 19 8 5.79 7 Open Source Interest 139 32 14 20 7 13 20 16 6 3 8 0 3.32 3 Category Total Yes percent Considering new ILS 140 36 25.71% Considering new Interface 140 45 32.14% System Installed on time? 140 108 77.14% Average Collection size: 1515109 Type Count Public 8 Academic 102 School 1 Consortia 0 Special 6 Size Category Count [1] Under 10,000 6 [2] 10,001-100,000 23 [3] 100,001-250,000 19 [4] 250,001-1,000,000 34 [5] 1,000,001-10,000,000 34 [6] over 10,000,001 4	Product: ALEPH 500 Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 105 1 1 7 3 12 18 39 20 4 7 6.41 7 ILS Functionality 0 0 6.41 Print Functionality 0 0 6.41 Electronic Functionality 0 0 6.41 Company Satisfaction 104 1 4 6 10 18 14 31 16 4 7 5.97 6 Support Satisfaction 104 2 7 5 7 14 21 20 25 3 8 5.96 6 Support Improvement 103 6 1 3 14 43 12 6 9 9 5 5.33 5 Company Loyalty 103 6 4 5 6 17 9 22 15 19 7 5.98 7 Open Source Interest 103 16 18 10 10 10 17 8 6 5 3 1 3.40 3 Category Total Yes percent Considering new ILS 106 20 18.87% Considering new Interface 106 63 59.43% System Installed on time? 106 89 83.96% Average Collection size: 1854711 Type Count Public 4 Academic 76 School 0 Consortia 0 Special 3 Size Category Count [1] Under 10,000 1 [2] 10,001-100,000 16 [3] 100,001-250,000 13 [4] 250,001-1,000,000 25 [5] 1,000,001-10,000,000 29 [6] over 10,000,001 2	Product: ALEPH 500 Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 133 2 2 1 7 7 16 26 37 31 4 7 6.26 7 ILS Functionality 0 0 6.26 Print Functionality 0 0 6.26 Electronic Functionality 0 0 6.26 Company Satisfaction 131 4 1 5 4 11 20 20 35 25 6 7 6.00 7 Support Satisfaction 132 4 2 5 4 12 24 27 23 20 11 6 5.86 6 Support Improvement 123 3 1 2 3 14 43 19 16 11 11 5 5.67 5 Company Loyalty 132 11 5 5 6 7 11 13 26 31 17 8 5.89 7 Open Source Interest 131 30 10 11 12 12 15 16 15 3 7 0 3.66 4 Category Total Yes percent Considering new ILS 135 16 11.85% Considering new Interface 135 61 45.19% System Installed on time? 135 105 77.78%	Product: ALEPH 500 Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 66 2 1 1 6 5 8 12 20 9 2 7 5.80 6 ILS Functionality 0 0 5.80 Print Functionality 0 0 5.80 Electronic Functionality 0 0 5.80 Company Satisfaction 66 2 2 7 5 7 7 16 10 7 3 6 5.20 6 Support Satisfaction 66 2 1 6 11 4 13 8 13 5 3 5 5.05 5 Support Improvement 0 not applicable Company Loyalty 66 6 3 3 7 7 9 8 8 8 7 5 5.06 5 Open Source Interest 66 9 6 8 3 6 14 5 9 1 5 5 4.11 5 Category Total Yes percent Considering new ILS 66 8 12.12% Considering new Interface 66 37 56.06% System Installed on time? 66 52 78.79%	Product: ALEPH 500 Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 78 4 2 4 2 4 9 15 28 9 1 7 5.69 6 ILS Functionality 0 0 5.69 Print Functionality 0 0 5.69 Electronic Functionality 0 0 5.69 Company Satisfaction 87 5 2 7 5 10 14 12 22 8 2 7 5.16 6 Support Satisfaction 86 5 4 8 4 16 10 13 16 6 4 4 4.88 5 Support Improvement 0 not applicable Company Loyalty 85 11 6 3 6 8 20 6 11 6 8 5 4.65 5 Open Source Interest 87 17 8 11 4 13 13 4 9 3 5 0 3.62 4 Category Total Yes percent Considering new ILS 88 8 9.09% Considering new Interface 88 34 38.64% System Installed on time? 88 1 1.14%

Comments

Discovery Interface is Primo Central (Type: Academic)

66,000 physical holdings - about as many ebooks and thousands of evideos; not satisfied with Primo as discovery tool (Type: Academic)

We have been underwhelmed by Aleph support. We are currently investigating to merge the bib files of all [...] with the exception of the [...]. This will eventuallty decrease the technical support workload needed from [...]. (Type: Academic)

concerned about technical support and unknown costs for migration (Type: Law)

We use ALEPH because we buy into the bigger University system and that is what they have. We are quite happy with it. We are asked to submit our ideas about it but all the decision making is done centrally (Type: Academic)

We are part of a library consortia that may drive us to use products and services we might otherwise avoid. Our ILS is now little more than a physical inventory management system and our needs could be met with a far less complicated system than we will probably acquire. (Type: Academic)

Older version of ILS: ALEPH 500 v.18.01 (Type: Academic)

364,000 physical items and ebooks, 76,000 serial titles (Type: Academic)

We have been told that our ILS is not the problem, rather that it just does not work for a multi-type consortium and that it is not very customizable within the consortium. Our experience has been negative and we do not find it very user friendly for either the staff or the patrons. It is capable of many things we do not need it to do and not capable of many things we really need. (Type: Public)

We will be considering implementing a next-generation catalog in future. (Type: Academic)

We have already signed the contract for Alma, and have just started the implementation procedures ready to go live next July. This has informed my response to the question about working with the company again for migrating to a new ILS! (Type: Academic)

Since Ex Libris is in the process of phasing out Aleph with ALMA, we're in the very preliminary stages of a review of all ILS migration paths. (Type: Academic)

The library is part of a consortium and has no contact with Ex Libris only [...] , an icelandic company that runs the Aleph system in Iceland and handles all customer service issues. So answeres to questions in this survey concerning company refer to the latter not Ex Libris. (Type: Academic)

Currently considering replacing existing discovery layer with Primo - Alma/Primo as a package. (Type: Academic)

1182089 is the number of physical items for 520500 title records in the online database This includes c30,000 online only ebooks and other web resources Most records for the years 1958-1978 are not included in the online database (Type: )

We are a joint library. (Type: Academic)

We could not give several replies for your questions. Because we could not prepare the answers that represented the views of our primary decision-maker. (Type: National)

By items, do you mean phsyicalcopies/volumes/digital surrogates? Unique titles? I'm going with the 18.9 million volumes we count in our annual report. (Type: Academic)

750,000 items in the library's collections. (Type: Independent Research)

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