Library Technology Guides

Statistical Report for Horizon

2013 Survey Results	2012 Survey Results	2011 Survey Results	2010 Survey Results	2009 Survey Results	2008 Survey Results	2007 Survey Results
Product: Horizon Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 104 3 1 11 11 15 14 18 25 6 8 5.93 6 ILS Functionality 104 1 1 7 10 11 15 13 22 18 6 7 5.71 6 Print Functionality 103 1 3 7 15 10 18 31 18 8 6.89 7 Electronic Functionality 102 7 12 11 13 13 11 12 11 10 2 3 4.19 4 Company Satisfaction 103 2 2 5 5 8 16 11 22 18 14 7 6.11 7 Support Satisfaction 103 1 3 4 3 9 10 11 11 28 23 8 6.60 7 Support Improvement 100 4 1 1 4 10 36 9 12 8 15 5 5.72 5 Company Loyalty 103 8 2 3 11 6 17 10 14 15 17 5 5.64 6 Open Source Interest 103 25 9 12 10 6 16 7 8 2 8 0 3.43 3 Category Total Yes percent Considering new ILS 108 48 44.44% Considering new Interface 108 31 28.70% System Installed on time? 108 93 86.11% Average Collection size: 631804 Type Count Public 68 Academic 20 School 3 Consortia 0 Special 0 Size Category Count [1] Under 10,000 2 [2] 10,001-100,000 29 [3] 100,001-250,000 23 [4] 250,001-1,000,000 38 [5] 1,000,001-10,000,000 11 [6] over 10,000,001 1	Product: Horizon Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 140 4 4 5 9 11 21 14 44 20 8 7 5.81 7 ILS Functionality 140 2 5 6 13 10 19 17 41 17 10 7 5.76 6 Print Functionality 0 0 5.76 Electronic Functionality 0 0 5.76 Company Satisfaction 140 2 3 6 14 12 17 21 32 25 8 7 5.80 6 Support Satisfaction 139 1 2 5 2 15 19 16 25 36 18 8 6.43 7 Support Improvement 137 3 3 4 5 8 55 12 18 16 13 5 5.66 5 Company Loyalty 139 16 2 10 7 10 18 19 20 19 18 7 5.33 6 Open Source Interest 136 33 12 21 8 9 17 11 12 6 7 0 3.38 3 Category Total Yes percent Considering new ILS 145 72 49.66% Considering new Interface 145 41 28.28% System Installed on time? 145 129 88.97% Average Collection size: 509664 Type Count Public 103 Academic 24 School 1 Consortia 0 Special 1 Size Category Count [1] Under 10,000 7 [2] 10,001-100,000 36 [3] 100,001-250,000 30 [4] 250,001-1,000,000 41 [5] 1,000,001-10,000,000 18 [6] over 10,000,001 0	Product: Horizon Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 149 2 4 6 5 11 28 22 44 17 10 7 5.91 6 ILS Functionality 141 1 2 6 11 8 21 24 36 20 12 7 6.01 6 Print Functionality 0 0 6.01 Electronic Functionality 0 0 6.01 Company Satisfaction 149 2 2 9 9 15 12 27 36 29 8 7 5.94 6 Support Satisfaction 147 3 3 6 12 13 23 29 40 18 8 6.55 7 Support Improvement 147 1 1 6 3 12 49 17 23 15 20 5 5.97 6 Company Loyalty 149 10 5 8 5 12 17 21 29 23 19 7 5.72 6 Open Source Interest 146 31 15 16 11 10 16 14 11 12 10 0 3.75 4 Category Total Yes percent Considering new ILS 150 82 54.67% Considering new Interface 150 45 30.00% System Installed on time? 150 139 92.67% Average Collection size: 639134 Type Count Public 101 Academic 31 School 4 Consortia 0 Special 1 Size Category Count [1] Under 10,000 2 [2] 10,001-100,000 37 [3] 100,001-250,000 37 [4] 250,001-1,000,000 47 [5] 1,000,001-10,000,000 14 [6] over 10,000,001 1	Product: Horizon Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 179 1 1 9 9 20 24 31 44 27 13 7 5.99 6 ILS Functionality 0 0 5.99 Print Functionality 0 0 5.99 Electronic Functionality 0 0 5.99 Company Satisfaction 179 4 3 19 15 18 29 22 43 19 7 7 5.31 6 Support Satisfaction 179 4 4 14 9 23 17 23 45 24 16 7 5.73 6 Support Improvement 179 10 8 12 10 25 55 17 23 12 7 5 4.80 5 Company Loyalty 179 21 9 9 11 20 21 24 31 19 14 7 4.94 5 Open Source Interest 176 31 15 15 8 17 19 16 14 14 27 0 4.44 5 Category Total Yes percent Considering new ILS 185 106 57.30% Considering new Interface 185 65 35.14% System Installed on time? 185 162 87.57% Average Collection size: 399582 Type Count Public 137 Academic 27 School 3 Consortia 0 Special 4 Size Category Count [1] Under 10,000 3 [2] 10,001-100,000 45 [3] 100,001-250,000 48 [4] 250,001-1,000,000 52 [5] 1,000,001-10,000,000 13 [6] over 10,000,001 0	Product: Horizon Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 190 3 5 6 7 13 24 25 69 31 7 7 6.07 7 ILS Functionality 0 0 6.07 Print Functionality 0 0 6.07 Electronic Functionality 0 0 6.07 Company Satisfaction 188 4 14 19 21 21 23 25 37 16 8 7 4.91 5 Support Satisfaction 188 3 5 10 16 14 31 25 39 28 17 7 5.77 6 Support Improvement 177 6 10 11 9 21 59 25 16 14 6 5 4.89 5 Company Loyalty 186 26 9 12 9 21 30 16 26 22 15 5 4.75 5 Open Source Interest 185 27 13 20 20 17 20 18 23 7 20 0 4.25 4 Category Total Yes percent Considering new ILS 197 90 45.69% Considering new Interface 197 48 24.37% System Installed on time? 197 159 80.71%	Product: Horizon Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 206 3 3 9 18 24 20 41 54 31 3 7 5.68 6 ILS Functionality 0 0 5.68 Print Functionality 0 0 5.68 Electronic Functionality 0 0 5.68 Company Satisfaction 206 17 10 22 25 31 33 25 27 11 5 5 4.32 4 Support Satisfaction 206 8 5 16 21 20 20 37 40 31 8 7 5.35 6 Support Improvement 0 not applicable Company Loyalty 206 25 17 17 17 24 33 21 21 14 17 5 4.37 5 Open Source Interest 206 21 22 18 14 18 22 15 26 15 35 9 4.80 5 Category Total Yes percent Considering new ILS 208 127 61.06% Considering new Interface 208 59 28.37% System Installed on time? 208 189 90.87%	Product: Horizon Response Distribution Statistics Category Responses 0 1 2 3 4 5 6 7 8 9 Mode Mean Median ILS Satisfaction 178 1 3 5 4 10 22 48 56 24 5 7 6.13 6 ILS Functionality 0 0 6.13 Print Functionality 0 0 6.13 Electronic Functionality 0 0 6.13 Company Satisfaction 271 17 14 22 33 46 44 40 33 14 8 4 4.49 5 Support Satisfaction 270 2 10 14 14 25 32 47 58 50 18 7 5.89 6 Support Improvement 0 not applicable Company Loyalty 269 28 17 21 21 34 65 29 29 16 9 5 4.35 5 Open Source Interest 269 35 25 32 27 26 36 24 25 17 22 5 4.12 4 Category Total Yes percent Considering new ILS 274 136 49.64% Considering new Interface 274 66 24.09% System Installed on time? 274 1 0.36%

Comments

looking for cloud based vendor hosted system (Type: Academic)

We try to evaluate the ILS offerings every 5 years and determine whether or not there has been enough innovation between our current product and other products to be able to justify a change. This time our ROI calculations looked like we could benefit substantially from a change. We started investigating ILS options last year. Over the summer we narrowed down to three vendors and then last month selected III as our "vendor of choice." Assuming contracting details can be figured out, we plan to migrate to Sierra in November of 2014. SirsiDynix looks like they're working to improve their product selection. BLUECloud does appear to have a lot of promise. However, we migrated from Dynix to Horizon right around the time Horizon 8 was suppose to be "just around the corner." As a result, we were not willing to wait and see if BLUECloud could be fully deployed before updating our system. (Type: Public)

Horizon SaaS (Type: Public)

Item count is for physical materials as of the end of FY13. (Type: Public)

SD's Horizon product is, quite unfortunately, showing its age. No significant development in nearly a decade means we are using outdated and stagnated software. It still does the basics, but the library technology world has evolved so much and we have been left way far behind. BlueCloud is promising, but we've heard of new products and ideas before, with few solid results. Even after 5 or so years, I feel Enterprise is still only barely developed--how long will BlueCloud take? (Type: Academic)

E-Books/Audiobooks Overdrive abd Wheelers ePortal (Type: Public)

We are migrating from Horizon to Polaris on 1/15/2014 (Type: Public)

I am experimenting with vufind 2.0. It is a good open source catalogue with better indexing than Horizon. We do not own the Horizon module for electronic resources so that is why the rating is low. A majority of the items in our collection (75%) are MARC records of electronic resources (mostly Ebsco). (Type: Academic)

Our contract is with the [...] and as long as they continue to go with Sirsi, we will too (Type: Public)

Operating under a very tight budget. There is no money at this time to change either to a new ILS or a discovery interface. (Type: Public)

We considered migrating to another SirsiDynix product despite their poor history of support, but we found out that each module that *should* be included in an ILS (discovery layer, reports, etc.) would incur an additional cost. Also, their mobile apps are horrible. We are looking for a company that listens to its customers and implements features accordingly as an upgrade to their product. Not a half-hearted attempt and keeping up with technology that requires more fees. (Type: Public)

[...] is considering the benefits of adding interfaces to the existing Horizon/HIP modules or migrating to a new system. (Type: Public)

As a member of the [...] all automation and cataloging decisions are made at the Headquarters location in [...] . This questionnaire does not apply to our Library. (Type: Public)

migrating to Sierra late spring 2014 (Type: Public)

Would like to see separate questions in Automation survey about serial management use [i.e. EBSCO A-Z or Serials Solutions 360 core] (Type: Academic)

We're waiting for the SirsiDynix Blue Cloud products and hope they will improve ILS functionality without needing to migrate. (Type: Public)

Public Libraries in Victoria (Australia) are considering forming a consortium which will see all services (40+) using the same LMS. (Type: Public)

We would switch to a different ILS were it not for the massive scale of the operation. (Type: Consortium)

Just starting demo process now before deciding to do an RFP for a new ILS. Would consider not using BiblioCommons if new ILS has same functionality. Like federated searching of databases integrated with catalog. Want payment options at self-checkout. Lots of products are in development; we may not migrate this year if we feel that products are not ready yet. (Type: )

Holding out for a proven intota release but not anxiously (Type: Academic)

Library branch in local prison cannot have Internet access for inmates. Any change to ILS requires LENGTHY Threat & Risk Assessment. Open source may not be able to assure locked-down catalogue. (Type: Public)

The current Horizon implementation although dated works. Implementation of a new ILS will come down to cost, current annual support fees vs implementation of new ILS-longterm support cost. (Type: Academic)

There would have to be a significant advantage in migrating to another ILS to prompt a detailed investigation. [...] discovery interface has been in place for some time and that would be a more likely candidate to update. (Type: Public)

We have already selected Sierra and are in the process of migrating. Our go-live is scheduled for January 21, 2014. (Type: Consortium)

We will be migrating to Polaris in April 2014 (Type: Public)

ILS moved to SaaS solution this year. (Type: Academic)

We are interested in enhancing our ILS through the vendor's cloud services (BLUEcloud) and additional 3rd party services. Migrating to a completely new ILS is expensive and onerous. We will avoid doing so as long as possible. (Type: Public)

[...] . It's currently reviewing ILS from an RFQ it released in 2012. (Type: Public)

All decisions are made on the district level . (Type: School)

I am the supervisor responsible for [...] statewide union catalog (of 6 million + items) and I answered this survey with that ILS installation in mind. (Type: State)

Migrated to the hosted version of Horizon in 2013. (Type: Public)

My answer to the question about being put into production on schedule, relates to our initial install of this product. We do not have recent experience with the vendor's performance in this area. (Type: Public)

We are now in a transition phase not only going in 2014 out to tender for a new ILS ( with option to stay with the current vendor) but also looking critically at our exiting third party products and new products that are in the marketplace -- in the "basket" of available technology. We are totally open minded about this with no rigid views about products or the marketplace. (Type: )

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Library Technology Guides is a service provided by Marshall Breeding, independent consultant, author, and speaker.