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Statistical Report for LibraryWorld

2013 Survey Results 2012 Survey Results 2011 Survey Results 2010 Survey Results 2009 Survey Results 2008 Survey Results 2007 Survey Results
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction20 1 2 2 5 5 5 77.208
ILS Functionality20 1 1 2 3 3 6 4 86.958
Print Functionality20 1 1 1 3 8 6 87.508
Electronic Functionality17 2 1 1 1 1 3 1 3 4 95.826
Company Satisfaction20 1 1 1 4 9 4 87.458
Support Satisfaction19 1 1 1 1 3 1 6 5 86.958
Support Improvement19 12 3 2 2 56.055
Company Loyalty20 1 2 1 5 5 6 96.958
Open Source Interest19 8 1 3 1 3 2 1 03.374

CategoryTotalYespercent
Considering new ILS21 14.76%
Considering new Interface21 14.76%
System Installed on time?21 1780.95%
Average Collection size: 11868
TypeCount
Public13
Academic0
School2
Consortia0
Special1
Size CategoryCount
[1] Under 10,00013
[2] 10,001-100,0008
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction18 1 2 4 5 4 2 76.677
ILS Functionality18 3 2 1 2 3 6 1 86.227
Print Functionality0 06.22
Electronic Functionality0 06.22
Company Satisfaction17 1 2 2 2 6 4 87.068
Support Satisfaction18 1 2 1 4 4 6 96.678
Support Improvement17 1 2 1 3 3 1 6 96.246
Company Loyalty18 1 1 1 3 2 3 7 96.508
Open Source Interest17 3 1 1 4 2 2 1 3 55.005

CategoryTotalYespercent
Considering new ILS18 211.11%
Considering new Interface18 15.56%
System Installed on time?18 1794.44%
Average Collection size: 14398
TypeCount
Public13
Academic0
School0
Consortia0
Special1
Size CategoryCount
[1] Under 10,0008
[2] 10,001-100,00010
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction11 1 2 3 2 3 77.367
ILS Functionality11 2 1 2 2 3 1 86.557
Print Functionality0 06.55
Electronic Functionality0 06.55
Company Satisfaction11 1 2 5 3 87.558
Support Satisfaction11 1 2 4 4 87.648
Support Improvement10 1 3 1 1 2 2 56.607
Company Loyalty11 1 2 2 2 4 97.558
Open Source Interest11 5 3 1 2 03.736

CategoryTotalYespercent
Considering new ILS11 00.00%
Considering new Interface11 00.00%
System Installed on time?11 11100.00%
Average Collection size: 16113
TypeCount
Public7
Academic0
School0
Consortia0
Special1
Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,0008
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction13 1 4 1 2 2 3 56.547
ILS Functionality0 06.54
Print Functionality0 06.54
Electronic Functionality0 06.54
Company Satisfaction13 1 3 1 3 2 3 56.857
Support Satisfaction13 4 4 2 3 57.007
Support Improvement13 4 2 2 1 4 56.927
Company Loyalty12 1 1 1 1 1 2 5 96.758
Open Source Interest13 4 1 1 3 1 1 2 04.155

CategoryTotalYespercent
Considering new ILS13 17.69%
Considering new Interface13 17.69%
System Installed on time?13 1292.31%
Average Collection size: 16559
TypeCount
Public9
Academic1
School1
Consortia0
Special0
Size CategoryCount
[1] Under 10,0004
[2] 10,001-100,0008
[3] 100,001-250,0000
[4] 250,001-1,000,0000
[5] 1,000,001-10,000,0000
[6] over 10,000,0010
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction0 016558.58
ILS Functionality0 016558.58
Print Functionality0 016558.58
Electronic Functionality0 016558.58
Company Satisfaction0 016558.58
Support Satisfaction0 016558.58
Support Improvement0 016558.58
Company Loyalty0 016558.58
Open Source Interest0 016558.58

CategoryTotalYespercent
Considering new ILS0 00.00%
Considering new Interface0 00.00%
System Installed on time?0 00.00%
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction1 1 77.007
ILS Functionality0 07.00
Print Functionality0 07.00
Electronic Functionality0 07.00
Company Satisfaction1 1 77.007
Support Satisfaction1 1 77.007
Support Improvement0 not applicable
Company Loyalty1 1 77.007
Open Source Interest1 1 55.005

CategoryTotalYespercent
Considering new ILS1 00.00%
Considering new Interface1 00.00%
System Installed on time?1 1100.00%
Product: LibraryWorld Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction0 05.00
ILS Functionality0 05.00
Print Functionality0 05.00
Electronic Functionality0 05.00
Company Satisfaction0 05.00
Support Satisfaction0 05.00
Support Improvement0 not applicable
Company Loyalty0 05.00
Open Source Interest0 05.00

CategoryTotalYespercent
Considering new ILS0 00.00%
Considering new Interface0 00.00%
System Installed on time?0 00.00%

Comments

The biggest problem we have with this ILS in terms of print materials is in serials controls. This ILS does not do a very good job with check-ins and claims. (Type: Law)

We have just acquired the ability to put automation into practice - in fact, I am still learning all of the "quirks" of the program, so cannot really say how I feel about it. (Type: Public)

Being a special library with a small budget, we do not subscribe to any electronic resources; hence, my answer to question 4. (Type: Museum)

We were forced into LIbrary World ONline because our contract with LIbrary WOrld (the static version ) was expiring and the district had no money to follow the recommendations of ALL 26 librarians in the district to migrate to Destiny. It is at least web based and cataloging is a bit easier, but it's barely adequate. ONe library describes it as the PINTO of library systems. We find things DAILY that are a step backwards from the staic version but it's what we have so we find workarounds (some quite time consuming.). (Type: School)

We are a small, poor library in a poor region of [...] . Library World is affordable for us. (Type: Public)

The main weakness we find with library world is that its search is not very forgiving; ie, make a typo in the request and the request fails. (Type: Public)

ILS