Statistical Report for Alexandria
| 2022 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 6 |
| | | | | 1 | | | 5 | | 8 | 7.50 | 8 |
|---|
| ILS Functionality | 6 |
| | | | | 1 | | 1 | 4 | | 8 | 7.33 | 8 |
|---|
| Print Functionality | 6 |
| | | | | | 1 | | 3 | 2 | 8 | 8.00 | 8 |
|---|
| Electronic Functionality | 5 |
| | | | | 1 | | 3 | 1 | | 7 | 6.80 | 7 |
|---|
| Company Satisfaction | 6 |
| | | | | 1 | | 1 | 1 | 3 | 9 | 7.83 | 9 |
|---|
| Support Satisfaction | 6 |
| | | | | 1 | | 1 | | 4 | 9 | 8.00 | 9 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 6 |
| 1 | | | | | | | 2 | 3 | 9 | 7.33 | 9 |
|---|
| Open Source Interest | 6 |
1 | 1 | | 1 | | | 1 | 1 | | 1 | 0 | 4.33 | 6 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 7 |
1 | 14.29% |
|---|
| Considering new Interface | 7 |
0 | 0.00% |
|---|
| System Installed on time? | 7 |
0 | 0.00% |
|---|
| Average Collection size: |
| 94953 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 1 |
|---|
| School | 1 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 2 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2021 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | 1 | | | | | 1 | 1 | 4 | 9 | 7.57 | 9 |
|---|
| ILS Functionality | 7 |
| | | | 1 | | | | 3 | 3 | 8 | 7.86 | 8 |
|---|
| Print Functionality | 7 |
| | | | | 1 | | | 1 | 5 | 9 | 8.29 | 9 |
|---|
| Electronic Functionality | 6 |
1 | | | | | | | 1 | 1 | 3 | 9 | 7.00 | 9 |
|---|
| Company Satisfaction | 7 |
| | | | | | | 1 | 1 | 5 | 9 | 8.57 | 9 |
|---|
| Support Satisfaction | 7 |
| | | | | | | 1 | | 6 | 9 | 8.71 | 9 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 7 |
| | | | | 2 | | | 1 | 4 | 9 | 7.71 | 9 |
|---|
| Open Source Interest | 6 |
2 | 1 | | | | 1 | 2 | | | | 0 | 3.00 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 8 |
0 | 0.00% |
|---|
| Considering new Interface | 8 |
0 | 0.00% |
|---|
| System Installed on time? | 8 |
0 | 0.00% |
|---|
| Average Collection size: |
| 119906 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 0 |
|---|
| School | 2 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 5 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2020 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 5 |
| | 1 | | | 1 | 1 | | | 2 | 9 | 6.20 | 6 |
|---|
| ILS Functionality | 5 |
| | 1 | | | 1 | | 1 | 1 | 1 | 2 | 6.20 | 7 |
|---|
| Print Functionality | 5 |
| | | | | | | 2 | 1 | 2 | 7 | 8.00 | 8 |
|---|
| Electronic Functionality | 5 |
1 | | 2 | | | | | | | 2 | 2 | 4.40 | 2 |
|---|
| Company Satisfaction | 5 |
| | 1 | | | | | | | 4 | 9 | 7.60 | 9 |
|---|
| Support Satisfaction | 5 |
| | 1 | | | | | | | 4 | 9 | 7.60 | 9 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 5 |
2 | | | | | | | 1 | | 2 | 0 | 5.00 | 7 |
|---|
| Open Source Interest | 5 |
4 | | 1 | | | | | | | | 0 | 0.40 | 0 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 8 |
2 | 25.00% |
|---|
| Considering new Interface | 8 |
0 | 0.00% |
|---|
| System Installed on time? | 8 |
0 | 0.00% |
|---|
| Average Collection size: |
| 22967 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 1 |
|---|
| School | 1 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 7 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2019 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 9 |
| | | | | 1 | | 2 | 2 | 4 | 9 | 7.89 | 8 |
|---|
| ILS Functionality | 9 |
| | | | | 1 | | 2 | 4 | 2 | 8 | 7.67 | 8 |
|---|
| Print Functionality | 9 |
| | | | | | 2 | 1 | 4 | 2 | 8 | 7.67 | 8 |
|---|
| Electronic Functionality | 7 |
| 1 | | | | 3 | 1 | | 1 | 1 | 5 | 5.57 | 5 |
|---|
| Company Satisfaction | 9 |
| | | | | | | 2 | 3 | 4 | 9 | 8.22 | 8 |
|---|
| Support Satisfaction | 9 |
| | | | | | | | 5 | 4 | 8 | 8.44 | 8 |
|---|
| Support Improvement | 9 |
| | | | | 4 | 2 | 1 | 1 | 1 | 5 | 6.22 | 6 |
|---|
| Company Loyalty | 9 |
| | | | 1 | | 1 | 2 | 1 | 4 | 9 | 7.56 | 8 |
|---|
| Open Source Interest | 8 |
3 | 1 | 1 | | 1 | 1 | 1 | | | | 0 | 2.25 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 9 |
1 | 11.11% |
|---|
| Considering new Interface | 9 |
0 | 0.00% |
|---|
| System Installed on time? | 9 |
7 | 77.78% |
|---|
| Average Collection size: |
| 23437 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 0 |
|---|
| School | 4 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 14 |
| 1 | | 1 | 1 | | 2 | 4 | | 5 | 9 | 6.64 | 7 |
|---|
| ILS Functionality | 14 |
| 1 | | | 1 | | 3 | 4 | 1 | 4 | 7 | 6.79 | 7 |
|---|
| Print Functionality | 14 |
| | 1 | | 1 | | 1 | 3 | 3 | 5 | 9 | 7.29 | 8 |
|---|
| Electronic Functionality | 11 |
| | 1 | 3 | 1 | | 1 | 2 | 1 | 2 | 3 | 5.55 | 6 |
|---|
| Company Satisfaction | 13 |
| | 1 | | 1 | 1 | 1 | 2 | 3 | 4 | 9 | 7.00 | 8 |
|---|
| Support Satisfaction | 14 |
| | | | 1 | 1 | 2 | 1 | 1 | 8 | 9 | 7.71 | 9 |
|---|
| Support Improvement | 13 |
| | | | 3 | 6 | | | 2 | 2 | 5 | 5.85 | 5 |
|---|
| Company Loyalty | 14 |
3 | | 2 | | | 2 | | 2 | | 5 | 9 | 5.21 | 7 |
|---|
| Open Source Interest | 13 |
6 | 3 | 1 | | | | 1 | 2 | | | 0 | 1.92 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 14 |
3 | 21.43% |
|---|
| Considering new Interface | 14 |
2 | 14.29% |
|---|
| System Installed on time? | 14 |
11 | 78.57% |
|---|
| Average Collection size: |
| 51529 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 2 |
|---|
| School | 8 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 9 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 10 |
| | | 1 | | | 1 | | 3 | 5 | 9 | 7.80 | 9 |
|---|
| ILS Functionality | 10 |
| | | 1 | | | | 1 | 3 | 5 | 9 | 7.90 | 9 |
|---|
| Print Functionality | 9 |
| | | | | | 1 | 1 | 3 | 4 | 9 | 8.11 | 8 |
|---|
| Electronic Functionality | 9 |
| | | 1 | 1 | 1 | | 1 | 2 | 3 | 9 | 6.89 | 8 |
|---|
| Company Satisfaction | 10 |
| | | | | | 1 | 2 | 3 | 4 | 9 | 8.00 | 8 |
|---|
| Support Satisfaction | 10 |
| | | | 1 | | 1 | 2 | | 6 | 9 | 7.80 | 9 |
|---|
| Support Improvement | 8 |
| | | | | 4 | 1 | | | 3 | 5 | 6.63 | 6 |
|---|
| Company Loyalty | 9 |
| | 1 | | | | 1 | | 4 | 3 | 8 | 7.44 | 8 |
|---|
| Open Source Interest | 10 |
2 | 2 | | | 3 | 1 | | 1 | 1 | | 4 | 3.40 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 10 |
3 | 30.00% |
|---|
| Considering new Interface | 10 |
0 | 0.00% |
|---|
| System Installed on time? | 10 |
10 | 100.00% |
|---|
| Average Collection size: |
| 26121 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 1 |
|---|
| School | 4 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 8 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 20 |
1 | | | | | 1 | 2 | 6 | 4 | 6 | 7 | 7.25 | 8 |
|---|
| ILS Functionality | 20 |
| | | | 1 | | 3 | 8 | 3 | 5 | 7 | 7.35 | 7 |
|---|
| Print Functionality | 20 |
| | | | | | 1 | 7 | 4 | 8 | 9 | 7.95 | 8 |
|---|
| Electronic Functionality | 19 |
| 1 | | 1 | 1 | 3 | 5 | 3 | 2 | 3 | 6 | 6.16 | 6 |
|---|
| Company Satisfaction | 20 |
| 1 | | | | 1 | 3 | 4 | 4 | 7 | 9 | 7.35 | 8 |
|---|
| Support Satisfaction | 20 |
1 | | | | | | 2 | 5 | 4 | 8 | 9 | 7.55 | 8 |
|---|
| Support Improvement | 18 |
1 | | | | | 5 | 3 | 4 | 2 | 3 | 5 | 6.33 | 7 |
|---|
| Company Loyalty | 20 |
1 | | | 1 | | | 4 | 3 | 2 | 9 | 9 | 7.25 | 8 |
|---|
| Open Source Interest | 18 |
11 | | 1 | | 2 | 1 | 2 | | 1 | | 0 | 1.94 | 0 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 20 |
3 | 15.00% |
|---|
| Considering new Interface | 20 |
2 | 10.00% |
|---|
| System Installed on time? | 20 |
20 | 100.00% |
|---|
| Average Collection size: |
| 143506 |
|---|
| Type | Count |
|---|
| Public | 9 |
|---|
| Academic | 3 |
|---|
| School | 7 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 14 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 17 |
| | 2 | | | | | 2 | 5 | 8 | 9 | 7.65 | 8 |
|---|
| ILS Functionality | 17 |
| | 1 | | | | 2 | 2 | 6 | 6 | 8 | 7.65 | 8 |
|---|
| Print Functionality | 16 |
| | | 1 | 1 | | 1 | 1 | 5 | 7 | 9 | 7.69 | 8 |
|---|
| Electronic Functionality | 16 |
| 2 | 1 | | 2 | 1 | 2 | 2 | 1 | 5 | 9 | 6.00 | 7 |
|---|
| Company Satisfaction | 17 |
| | 1 | 1 | | | | 2 | 5 | 8 | 9 | 7.71 | 8 |
|---|
| Support Satisfaction | 17 |
| 1 | | 1 | | | 1 | 3 | 2 | 9 | 9 | 7.53 | 9 |
|---|
| Support Improvement | 17 |
| | | | 2 | 4 | 1 | 2 | 2 | 6 | 9 | 6.94 | 7 |
|---|
| Company Loyalty | 17 |
2 | | | | | 1 | 2 | 2 | 2 | 8 | 9 | 7.00 | 8 |
|---|
| Open Source Interest | 17 |
8 | 1 | 3 | 1 | | 1 | | 3 | | | 0 | 2.12 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 17 |
2 | 11.76% |
|---|
| Considering new Interface | 17 |
2 | 11.76% |
|---|
| System Installed on time? | 17 |
13 | 76.47% |
|---|
| Average Collection size: |
| 47984 |
|---|
| Type | Count |
|---|
| Public | 9 |
|---|
| Academic | 0 |
|---|
| School | 8 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 14 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 23 |
1 | 2 | | | 1 | | 3 | 8 | 4 | 4 | 7 | 6.43 | 7 |
|---|
| ILS Functionality | 23 |
| 3 | 1 | | | | 3 | 7 | 4 | 5 | 7 | 6.48 | 7 |
|---|
| Print Functionality | 23 |
1 | 3 | 1 | | | | | 6 | 4 | 8 | 9 | 6.57 | 8 |
|---|
| Electronic Functionality | 21 |
1 | 3 | 1 | 1 | 1 | 2 | 2 | 4 | 4 | 2 | 7 | 5.33 | 6 |
|---|
| Company Satisfaction | 23 |
| 3 | 1 | | | 2 | 3 | 3 | 4 | 7 | 9 | 6.48 | 7 |
|---|
| Support Satisfaction | 22 |
| 2 | | | 1 | 3 | 1 | 5 | 2 | 8 | 9 | 6.82 | 7 |
|---|
| Support Improvement | 22 |
1 | 1 | | | 3 | 11 | 1 | 2 | | 3 | 5 | 5.23 | 5 |
|---|
| Company Loyalty | 23 |
6 | 1 | 2 | 2 | | 1 | | 2 | 4 | 5 | 0 | 4.65 | 5 |
|---|
| Open Source Interest | 22 |
5 | 3 | 2 | | | 3 | 4 | 3 | 1 | 1 | 0 | 3.82 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 23 |
1 | 4.35% |
|---|
| Considering new Interface | 23 |
1 | 4.35% |
|---|
| System Installed on time? | 23 |
22 | 95.65% |
|---|
| Average Collection size: |
| 45748 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 2 |
|---|
| School | 13 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 12 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 16 |
| | 1 | 2 | 1 | | | | 9 | 3 | 8 | 6.94 | 8 |
|---|
| ILS Functionality | 16 |
| | 1 | 1 | 2 | | 1 | | 7 | 4 | 8 | 6.94 | 8 |
|---|
| Print Functionality | 16 |
| | 1 | | 2 | 1 | | 1 | 6 | 5 | 8 | 7.19 | 8 |
|---|
| Electronic Functionality | 16 |
| | 1 | 2 | 1 | 3 | | | 6 | 3 | 8 | 6.38 | 8 |
|---|
| Company Satisfaction | 16 |
1 | | 1 | 1 | 1 | 1 | | 1 | 4 | 6 | 9 | 6.69 | 8 |
|---|
| Support Satisfaction | 15 |
| | | 2 | 1 | 1 | 1 | 1 | 2 | 7 | 9 | 7.13 | 8 |
|---|
| Support Improvement | 15 |
| | 2 | 2 | | 4 | 3 | | 2 | 2 | 5 | 5.47 | 5 |
|---|
| Company Loyalty | 16 |
1 | 1 | 1 | 2 | 1 | | | | 3 | 7 | 9 | 6.25 | 8 |
|---|
| Open Source Interest | 14 |
3 | 3 | | | | 5 | 2 | 1 | | | 5 | 3.36 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 16 |
1 | 6.25% |
|---|
| Considering new Interface | 16 |
1 | 6.25% |
|---|
| System Installed on time? | 16 |
15 | 93.75% |
|---|
| Average Collection size: |
| 85579 |
|---|
| Type | Count |
|---|
| Public | 7 |
|---|
| Academic | 0 |
|---|
| School | 9 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 9 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 9 |
| 1 | | | | | 2 | 2 | 2 | 2 | 6 | 6.78 | 7 |
|---|
| ILS Functionality | 9 |
| | | | 1 | | 1 | 2 | 3 | 2 | 8 | 7.33 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 9 |
| | | 1 | | | 1 | | 5 | 2 | 8 | 7.44 | 8 |
|---|
| Support Satisfaction | 9 |
| | | | | | | 2 | 4 | 3 | 8 | 8.11 | 8 |
|---|
| Support Improvement | 9 |
| | | | | 3 | | | 4 | 2 | 8 | 7.22 | 8 |
|---|
| Company Loyalty | 9 |
1 | | | | | 2 | 1 | 1 | 2 | 2 | 5 | 6.33 | 7 |
|---|
| Open Source Interest | 9 |
| 1 | 2 | 1 | 1 | 1 | 1 | | 1 | 1 | 2 | 4.44 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 9 |
2 | 22.22% |
|---|
| Considering new Interface | 9 |
0 | 0.00% |
|---|
| System Installed on time? | 9 |
9 | 100.00% |
|---|
| Average Collection size: |
| 49897 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 0 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 7 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 6 |
| | | | | | 1 | 1 | 4 | | 8 | 7.50 | 8 |
|---|
| ILS Functionality | 6 |
| | | | | | 1 | 1 | 4 | | 8 | 7.50 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 6 |
| | | | | | | | 5 | 1 | 8 | 8.17 | 8 |
|---|
| Support Satisfaction | 6 |
| | | | | | | | 4 | 2 | 8 | 8.33 | 8 |
|---|
| Support Improvement | 5 |
| | | | | 2 | 1 | | | 2 | 5 | 6.80 | 6 |
|---|
| Company Loyalty | 6 |
| | | | | | 1 | 1 | 2 | 2 | 8 | 7.83 | 8 |
|---|
| Open Source Interest | 6 |
1 | 1 | 1 | 1 | 1 | 1 | | | | | 0 | 2.50 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 6 |
0 | 0.00% |
|---|
| Considering new Interface | 6 |
1 | 16.67% |
|---|
| System Installed on time? | 6 |
6 | 100.00% |
|---|
| Average Collection size: |
| 57598 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 0 |
|---|
| School | 1 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Alexandria |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 6 |
| | | | | 1 | 2 | 1 | 2 | | 6 | 6.67 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 6 |
| | | | | 1 | | 1 | 4 | | 8 | 7.33 | 8 |
|---|
| Support Satisfaction | 6 |
| | | | | 1 | | 1 | 2 | 2 | 8 | 7.67 | 8 |
|---|
| Support Improvement | 6 |
| | | | | 3 | | | 2 | 1 | 5 | 6.67 | 8 |
|---|
| Company Loyalty | 6 |
| | 1 | | | 1 | 1 | | 2 | 1 | 8 | 6.33 | 8 |
|---|
| Open Source Interest | 6 |
2 | | | 2 | | 1 | | | 1 | | 0 | 3.17 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 6 |
1 | 16.67% |
|---|
| Considering new Interface | 6 |
0 | 0.00% |
|---|
| System Installed on time? | 6 |
6 | 100.00% |
|---|
| Average Collection size: |
| 35620 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 1 |
|---|
| School | 1 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 5 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 4 Responses for Alexandria in 2009 |
| 5 Responses for Alexandria in 2008 |
| 5 Responses for Alexandria in 2007 |
2022 : gen: 7.50 company 7.83 loyalty 7.33 support 8.00
2021 : gen: 7.57 company 8.57 loyalty 7.71 support 8.71
2020 : gen: 6.20 company 7.60 loyalty 5.00 support 7.60
2019 : gen: 7.89 company 8.22 loyalty 7.56 support 8.44
2018 : gen: 6.64 company 7.00 loyalty 5.21 support 7.71
2017 : gen: 7.80 company 8.00 loyalty 7.44 support 7.80
2016 : gen: 7.25 company 7.35 loyalty 7.25 support 7.55
2015 : gen: 7.65 company 7.71 loyalty 7.00 support 7.53
2014 : gen: 6.43 company 6.48 loyalty 4.65 support 6.82
2013 : gen: 6.94 company 6.69 loyalty 6.25 support 7.13
2012 : gen: 6.78 company 7.44 loyalty 6.33 support 8.11
2011 : gen: 7.50 company 8.17 loyalty 7.83 support 8.33
2010 : gen: 6.67 company 7.33 loyalty 6.33 support 7.67
Comments
Alexandria's support staff are very helpful and knowledgeable -- you call and get an actual tech right away!
(Type: Public)
The Alexandria ILS is weak on the administrative side of the program.
Moving from Horizon to Alexandria I notice that I am limited on my ability to edit records and get the reports that I need.
It is very user friendly for our school operators.
(Type: School)
Our county is not financially able to switch, but most of the school librarians detest Alexandria and wish we had Destiny.
(Type: School)
The library will be trying to migrate to use another ILS provider in the near future. The goal is to have a system that will be maintained by the ILS vendor as well as provide ADA capablities for those at our libraries.
(Type: Public)
Alexandria is working on providing circulation access for some ebook platforms. This is a development that I 2 very interested in seeing come to fruition.
(Type: School)
The current ILS, Alexandria, is easy to use and very much an upgrade from the past ILS. However, it doesn't currently integrate with any discovery interface that I know of. Also doesn't have e-book integration with the vendor from which we get our electronic resources (EBSCO).
(Type: Academic)
My students find it very user friendly and so do I. We have been using it since 1999 and will remain with this service.
(Type: School)
Love this program and the tech support if wonderful. President of company often sends me information about upcoming fixes or gives me specific advice!
(Type: School)
I am a new librarian, and find Alexandria frustrating. The system also had updates over the summer, so even people familiar with the system in our district are struggling. When I asked customer support for a new manual or possible training, I was offered training at an additional (high) cost, and pointed to some rather useless sales videos about the system. In addition, it will not support our new ebook collection since we didn't choose one of their three vendors, nor to pay an exorbitant additional fee.
(Type: School)