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Statistical Report for Koha -- Independent


2022 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction24 2 4 12 6 87.928
ILS Functionality23 2 6 8 7 87.878
Print Functionality24 5 11 8 88.138
Electronic Functionality23 1 2 1 3 2 6 6 2 76.397
Company Satisfaction21 1 1 1 4 9 5 87.338
Support Satisfaction20 1 1 1 4 7 6 87.308
Support Improvement0 00.00
Company Loyalty20 1 2 1 11 5 87.658
Open Source Interest15 2 1 6 98.1310

CategoryTotalYespercent
Considering new ILS24 00.00%
Considering new Interface24 312.50%
System Installed on time?24 00.00%

Average Collection size: 260709

TypeCount
Public0
Academic10
School1
Consortia0
Special5

Size CategoryCount
[1] Under 10,0002
[2] 10,001-100,00010
[3] 100,001-250,0001
[4] 250,001-1,000,0007
[5] 1,000,001-10,000,0001
[6] over 10,000,0010



2021 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction16 1 2 11 2 87.888
ILS Functionality16 1 6 6 3 77.698
Print Functionality16 1 2 6 7 98.138
Electronic Functionality15 2 1 3 2 4 3 75.806
Company Satisfaction15 2 2 4 1 6 97.477
Support Satisfaction13 2 1 5 1 4 77.317
Support Improvement0 00.00
Company Loyalty14 1 2 4 2 5 97.298
Open Source Interest8 1 1 08.5010

CategoryTotalYespercent
Considering new ILS16 16.25%
Considering new Interface16 16.25%
System Installed on time?16 00.00%

Average Collection size: 615792

TypeCount
Public1
Academic6
School0
Consortia0
Special2

Size CategoryCount
[1] Under 10,0000
[2] 10,001-100,0006
[3] 100,001-250,0000
[4] 250,001-1,000,0006
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2020 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction37 1 1 6 15 14 88.088
ILS Functionality38 2 1 8 11 16 98.008
Print Functionality37 2 3 13 19 98.329
Electronic Functionality35 3 1 1 1 6 5 6 7 5 85.977
Company Satisfaction34 1 1 1 10 8 13 97.748
Support Satisfaction35 1 1 2 1 10 10 10 77.378
Support Improvement0 00.00
Company Loyalty34 4 1 1 1 3 8 7 9 96.387
Open Source Interest24 1 3 12 99.139

CategoryTotalYespercent
Considering new ILS42 24.76%
Considering new Interface42 716.67%
System Installed on time?42 00.00%

Average Collection size: 338125

TypeCount
Public2
Academic23
School1
Consortia0
Special5

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00014
[3] 100,001-250,0004
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2019 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction53 1 2 13 14 23 98.068
ILS Functionality53 3 5 12 12 21 97.818
Print Functionality51 1 9 19 22 98.148
Electronic Functionality52 3 1 4 5 8 13 10 8 76.447
Company Satisfaction48 2 1 3 2 1 6 10 23 97.468
Support Satisfaction47 3 1 4 2 2 3 11 21 97.218
Support Improvement47 3 6 6 5 6 8 13 96.537
Company Loyalty43 5 1 1 3 5 3 3 7 15 96.338
Open Source Interest50 4 2 2 4 38 97.849

CategoryTotalYespercent
Considering new ILS53 00.00%
Considering new Interface53 1324.53%
System Installed on time?53 3973.58%

Average Collection size: 326459

TypeCount
Public6
Academic30
School2
Consortia0
Special4

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00025
[3] 100,001-250,0009
[4] 250,001-1,000,0007
[5] 1,000,001-10,000,0004
[6] over 10,000,0010



2018 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction37 2 1 1 3 13 17 98.038
ILS Functionality37 2 1 1 6 12 15 97.848
Print Functionality36 1 1 4 13 17 98.198
Electronic Functionality33 1 2 4 6 8 5 7 76.767
Company Satisfaction32 1 1 1 1 1 4 8 15 97.728
Support Satisfaction32 1 1 1 2 1 3 8 15 97.638
Support Improvement30 1 1 1 2 7 3 1 6 8 96.477
Company Loyalty31 1 1 1 1 5 6 16 97.719
Open Source Interest31 2 1 4 24 98.109

CategoryTotalYespercent
Considering new ILS37 12.70%
Considering new Interface37 38.11%
System Installed on time?37 3081.08%

Average Collection size: 141490

TypeCount
Public4
Academic13
School2
Consortia0
Special5

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00015
[3] 100,001-250,0004
[4] 250,001-1,000,0008
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2017 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction61 1 3 6 14 17 20 97.668
ILS Functionality61 1 1 2 5 15 17 20 97.648
Print Functionality61 1 1 1 2 3 7 21 25 97.808
Electronic Functionality58 3 2 1 1 4 8 10 11 8 10 76.107
Company Satisfaction51 1 4 7 6 12 21 97.678
Support Satisfaction52 2 1 1 2 4 6 5 13 18 97.088
Support Improvement49 1 3 13 3 8 8 13 56.827
Company Loyalty52 2 1 1 3 7 4 9 8 17 96.857
Open Source Interest55 2 2 2 1 3 45 98.189

CategoryTotalYespercent
Considering new ILS62 34.84%
Considering new Interface62 1117.74%
System Installed on time?62 3962.90%

Average Collection size: 197946

TypeCount
Public6
Academic29
School6
Consortia0
Special9

Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00030
[3] 100,001-250,0008
[4] 250,001-1,000,00010
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2016 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction75 2 1 3 9 12 23 25 97.608
ILS Functionality75 2 6 7 15 26 19 87.478
Print Functionality75 1 1 3 6 12 28 24 87.698
Electronic Functionality74 2 6 2 7 13 6 16 15 7 75.977
Company Satisfaction69 1 1 2 4 7 9 9 17 19 96.968
Support Satisfaction68 1 2 2 3 3 7 7 12 16 15 86.637
Support Improvement68 1 2 2 4 15 9 8 10 17 96.507
Company Loyalty63 4 5 3 2 2 4 4 7 13 19 96.248
Open Source Interest66 3 1 2 2 1 7 50 98.069

CategoryTotalYespercent
Considering new ILS78 45.13%
Considering new Interface78 1519.23%
System Installed on time?78 5165.38%

Average Collection size: 253881

TypeCount
Public11
Academic39
School6
Consortia0
Special12

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00042
[3] 100,001-250,00010
[4] 250,001-1,000,0008
[5] 1,000,001-10,000,0004
[6] over 10,000,0010



2015 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction44 1 2 1 1 5 11 23 97.899
ILS Functionality45 1 1 1 1 5 17 19 97.898
Print Functionality45 2 1 1 1 4 14 22 97.848
Electronic Functionality44 2 1 5 4 5 14 6 7 76.457
Company Satisfaction36 1 1 3 2 8 7 14 97.478
Support Satisfaction35 3 1 4 2 5 11 9 86.808
Support Improvement34 2 1 2 1 7 3 3 6 9 96.327
Company Loyalty32 7 1 1 1 1 4 1 2 4 10 95.387
Open Source Interest35 3 1 1 1 29 97.869

CategoryTotalYespercent
Considering new ILS46 36.52%
Considering new Interface46 613.04%
System Installed on time?46 3269.57%

Average Collection size: 224897

TypeCount
Public7
Academic15
School4
Consortia0
Special8

Size CategoryCount
[1] Under 10,0006
[2] 10,001-100,00023
[3] 100,001-250,0006
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2014 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction51 2 1 3 14 17 14 87.678
ILS Functionality51 1 1 3 4 10 17 15 87.538
Print Functionality46 1 2 2 6 20 15 87.898
Electronic Functionality48 4 1 7 5 4 11 10 6 76.047
Company Satisfaction46 2 1 3 5 16 19 97.938
Support Satisfaction44 1 1 3 3 5 6 10 15 97.208
Support Improvement42 1 3 11 2 4 8 13 96.888
Company Loyalty37 2 1 2 2 2 6 9 13 97.118
Open Source Interest44 1 1 1 2 3 36 98.489

CategoryTotalYespercent
Considering new ILS53 35.66%
Considering new Interface53 713.21%
System Installed on time?53 3362.26%

Average Collection size: 298934

TypeCount
Public6
Academic24
School6
Consortia0
Special8

Size CategoryCount
[1] Under 10,0003
[2] 10,001-100,00029
[3] 100,001-250,0006
[4] 250,001-1,000,0005
[5] 1,000,001-10,000,0003
[6] over 10,000,0010



2013 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction42 1 1 1 9 14 16 97.938
ILS Functionality42 1 1 1 2 7 16 14 87.748
Print Functionality42 1 1 1 2 2 17 18 98.008
Electronic Functionality38 2 2 2 1 2 7 7 8 7 86.327
Company Satisfaction36 1 1 2 1 3 10 18 97.869
Support Satisfaction36 1 1 4 6 5 19 97.729
Support Improvement35 1 1 1 8 4 4 6 10 96.717
Company Loyalty37 3 1 1 2 1 1 7 21 97.499
Open Source Interest37 3 1 1 1 1 30 97.689

CategoryTotalYespercent
Considering new ILS45 24.44%
Considering new Interface45 511.11%
System Installed on time?45 3066.67%

Average Collection size: 2163175

TypeCount
Public8
Academic19
School6
Consortia0
Special6

Size CategoryCount
[1] Under 10,0008
[2] 10,001-100,00022
[3] 100,001-250,0003
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0011



2012 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction39 1 1 1 8 15 13 87.778
ILS Functionality39 1 1 4 7 9 17 97.778
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction36 1 1 1 1 3 4 11 14 97.508
Support Satisfaction34 2 1 1 1 2 6 12 9 86.978
Support Improvement34 2 2 6 2 6 7 9 96.747
Company Loyalty33 3 2 1 1 3 6 17 97.009
Open Source Interest35 2 1 2 30 98.379

CategoryTotalYespercent
Considering new ILS40 25.00%
Considering new Interface40 512.50%
System Installed on time?40 2665.00%

Average Collection size: 287179

TypeCount
Public10
Academic15
School2
Consortia0
Special10

Size CategoryCount
[1] Under 10,0009
[2] 10,001-100,00024
[3] 100,001-250,0002
[4] 250,001-1,000,0002
[5] 1,000,001-10,000,0002
[6] over 10,000,0010



2011 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction31 1 2 5 12 11 87.978
ILS Functionality31 1 1 1 9 9 10 97.618
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction26 1 1 3 4 8 9 97.358
Support Satisfaction26 3 1 1 1 1 4 9 6 86.628
Support Improvement24 1 2 1 5 4 6 5 86.427
Company Loyalty24 3 4 1 6 10 96.888
Open Source Interest22 1 1 1 2 17 98.419

CategoryTotalYespercent
Considering new ILS31 00.00%
Considering new Interface31 516.13%
System Installed on time?31 2064.52%

Average Collection size: 114492

TypeCount
Public4
Academic16
School3
Consortia0
Special5

Size CategoryCount
[1] Under 10,0007
[2] 10,001-100,00014
[3] 100,001-250,0002
[4] 250,001-1,000,0003
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2010 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction38 1 3 9 7 18 97.878
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction32 2 3 4 1 6 16 97.449
Support Satisfaction34 2 4 4 1 7 16 97.388
Support Improvement34 2 1 2 4 3 4 18 97.449
Company Loyalty34 2 2 1 1 4 4 20 97.569
Open Source Interest34 1 1 1 31 98.689

CategoryTotalYespercent
Considering new ILS39 12.56%
Considering new Interface39 37.69%
System Installed on time?39 2871.79%

Average Collection size: 73783

TypeCount
Public15
Academic12
School5
Consortia0
Special3

Size CategoryCount
[1] Under 10,0005
[2] 10,001-100,00020
[3] 100,001-250,0005
[4] 250,001-1,000,0001
[5] 1,000,001-10,000,0000
[6] over 10,000,0010



2009 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction26 4 5 10 7 87.778
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction22 1 3 4 5 9 97.828
Support Satisfaction23 2 2 4 6 9 97.788
Support Improvement21 1 8 2 2 8 56.957
Company Loyalty21 1 2 1 1 3 13 97.819
Open Source Interest20 1 19 98.859

CategoryTotalYespercent
Considering new ILS27 13.70%
Considering new Interface27 13.70%
System Installed on time?27 1762.96%





2008 Survey Results
Product: Koha -- Independent Response Distribution Statistics
CategoryResponses 0 1 2 3 4 5 6 7 8 9 ModeMeanMedian
ILS Satisfaction7 3 2 2 77.868
ILS Functionality0 00.00
Print Functionality0 00.00
Electronic Functionality0 00.00
Company Satisfaction7 1 3 3 88.298
Support Satisfaction7 3 2 2 77.868
Support Improvement0 not applicable
Company Loyalty7 1 2 4 98.439
Open Source Interest7 1 6 98.869

CategoryTotalYespercent
Considering new ILS7 00.00%
Considering new Interface7 00.00%
System Installed on time?7 342.86%




3 Responses for Koha -- Independent in 2007

2022 : gen: 7.92 company 7.33 loyalty 7.65 support 7.30

2021 : gen: 7.88 company 7.47 loyalty 7.29 support 7.31

2020 : gen: 8.08 company 7.74 loyalty 6.38 support 7.37

2019 : gen: 8.06 company 7.46 loyalty 6.33 support 7.21

2018 : gen: 8.03 company 7.72 loyalty 7.71 support 7.63

2017 : gen: 7.66 company 7.67 loyalty 6.85 support 7.08

2016 : gen: 7.60 company 6.96 loyalty 6.24 support 6.63

2015 : gen: 7.89 company 7.47 loyalty 5.38 support 6.80

2014 : gen: 7.67 company 7.93 loyalty 7.11 support 7.20

2013 : gen: 7.93 company 7.86 loyalty 7.49 support 7.72

2012 : gen: 7.77 company 7.50 loyalty 7.00 support 6.97

2011 : gen: 7.97 company 7.35 loyalty 6.88 support 6.62

2010 : gen: 7.87 company 7.44 loyalty 7.56 support 7.38

2009 : gen: 7.77 company 7.82 loyalty 7.81 support 7.78

2008 : gen: 7.86 company 8.29 loyalty 8.43 support 7.86

Comments

We did not use a vendor for our ILS. We installed it ourselves with the help of a knowledgeable volunteer. (Type: Public)

Some questions cannot be appropriate to our situation, since we manage the Koha installation only with internal HR, without the help of any vendor. (Type: Academic)

Please note that the library is using a self-hosted version of an open-source ILMS and therefore the questions relating to vendor and support are not applicable. (Type: Art)

Since I installed Koha by myself with advice from the Koha discussion list, some of the questions don't apply. I have also modified Koha's templates to use it as a local authors catalog using Medline records. MAC-MLA thought this was sufficiently interesting to accept my poster presentation at their 2014 meeting. I find Koha easy to use, easy to set up, and easy to run. (Type: Medical)

Our system has not been upgraded appropriately, and now, our local holdings information is extremely difficult to update or migrate. We are working on having Koha 3.14 or better up and running for Fall 2015. (Type: Academic)

software muy robusto (Type: School)

I skipped a lot of questions because we use an open-source ILS (Koha) that is managed in-house. (We purchased our server, but I set up the ILS and I am "customer support.") We also don't use our ILS to manage electronic resources at this time. (Type: School)

Many of the above questions were not applicable as we are currently using an open source ILS, Koha. The Library Director and the Systems Network Consultant for the [...] completed the conversion and provide most of the support for the ILS. We also access the Koha community for resources. (Type: Public)

The Koha open source community continues to impress. We are very please with our ILS and have no plans to look elsewhere. (Type: School)

We manage the open source Koha system by ourselves. [...] Support comes from the Koha developers community. (Type: Museum)

[...] has it's own IT team support for providing system implementation support to software issue handling as well as research on newer technologies. So, technically we never provisioned any third party for implementing the software rather we simply acquired the source codes from the respective websites and did the rest on our own. (Type: Academic)

All development, maintenance etc is conducted "in-house" -- no outside contractors/vendors have ever been used. (Type: Special)

Our technical support found that open source software requires more input than the School's budget allows for, so problems are not speedily fixed. I, on the other hand love Koha, but if we changed it would not be to another open source product. (Type: School)

We have just implemented KOHA from CDS/ISIS by converting data through MARC EDIT and also support from the KOAH Community. (Type: Special)

We have recently migrated and we are still adapting. (Type: Public)

We implemented Koha ourselves without a vendor, and with some wonderful assistance on the part of other Koha users who answered questions and helped us troubleshoot. (Type: Special)

Some items were left blank because our library is already using Koha, an open source ILS that we maintain internally. Libraries are in the forefront of change. Financial, organizational, service delivery, product management, and client interaction. Changes are happening radically and frequently that buying a typical OTS ILS is no longer practical. (Type: National)

I believe KOHA has the ability to meet our needs very well, but our IT person has installed it and does the work on it. For some reason he has not been able to get KOHA to automatically re-index, so at times we have 6 months of new materials that do not show up when they are searched for. (Type: Academic)

ILS