Statistical Report for Spydus
| 2022 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 18 |
| | | 1 | | 2 | 1 | 5 | 9 | | 8 | 7.00 | 8 |
|---|
| ILS Functionality | 18 |
| | 1 | | | | 3 | 6 | 8 | | 8 | 7.00 | 7 |
|---|
| Print Functionality | 18 |
| | | | | | 3 | 4 | 8 | 3 | 8 | 7.61 | 8 |
|---|
| Electronic Functionality | 18 |
1 | 1 | | | 2 | 1 | 5 | 6 | 2 | | 7 | 5.67 | 6 |
|---|
| Company Satisfaction | 17 |
| | 1 | 1 | | 1 | 1 | 8 | 4 | 1 | 7 | 6.65 | 7 |
|---|
| Support Satisfaction | 18 |
1 | | 1 | | | 5 | 3 | 4 | 4 | | 5 | 5.83 | 6 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 17 |
| | | 3 | | 1 | | 3 | 8 | 2 | 8 | 6.88 | 8 |
|---|
| Open Source Interest | 17 |
7 | 1 | 2 | 1 | | 2 | 1 | 3 | | | 0 | 2.65 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 18 |
2 | 11.11% |
|---|
| Considering new Interface | 18 |
1 | 5.56% |
|---|
| System Installed on time? | 18 |
0 | 0.00% |
|---|
| Average Collection size: |
| 222159 |
|---|
| Type | Count |
|---|
| Public | 16 |
|---|
| Academic | 1 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 8 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2021 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 26 |
| | | | | 2 | 2 | 8 | 11 | 3 | 8 | 7.42 | 8 |
|---|
| ILS Functionality | 26 |
| | | | | 2 | 3 | 8 | 9 | 4 | 8 | 7.38 | 8 |
|---|
| Print Functionality | 26 |
| | | | | | 1 | 4 | 12 | 9 | 8 | 8.12 | 8 |
|---|
| Electronic Functionality | 24 |
| | | | 3 | 2 | 6 | 9 | 2 | 2 | 7 | 6.46 | 7 |
|---|
| Company Satisfaction | 25 |
| | | 1 | | 3 | 4 | 7 | 8 | 2 | 8 | 6.92 | 7 |
|---|
| Support Satisfaction | 26 |
| | | 1 | 5 | 3 | 3 | 10 | 3 | 1 | 7 | 6.12 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 25 |
| | | 1 | 2 | | 5 | 5 | 8 | 4 | 8 | 7.04 | 7 |
|---|
| Open Source Interest | 24 |
11 | 4 | 2 | 1 | 1 | 3 | 2 | | | | 0 | 1.75 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 26 |
4 | 15.38% |
|---|
| Considering new Interface | 26 |
0 | 0.00% |
|---|
| System Installed on time? | 26 |
0 | 0.00% |
|---|
| Average Collection size: |
| 299136 |
|---|
| Type | Count |
|---|
| Public | 19 |
|---|
| Academic | 1 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 9 |
|---|
| [3] 100,001-250,000 | 10 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2020 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 24 |
| | | | | | 3 | 15 | 5 | 1 | 7 | 7.17 | 7 |
|---|
| ILS Functionality | 24 |
| | | | 1 | 2 | 1 | 12 | 7 | 1 | 7 | 7.04 | 7 |
|---|
| Print Functionality | 24 |
| | | | | | 1 | 5 | 16 | 2 | 8 | 7.79 | 8 |
|---|
| Electronic Functionality | 24 |
1 | | 1 | 2 | 1 | 2 | 4 | 7 | 5 | 1 | 7 | 6.00 | 7 |
|---|
| Company Satisfaction | 24 |
| | | 1 | 1 | | 4 | 11 | 5 | 2 | 7 | 6.92 | 7 |
|---|
| Support Satisfaction | 22 |
| | | | 3 | 1 | 5 | 6 | 6 | 1 | 7 | 6.64 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 24 |
| 1 | | | 1 | 2 | 3 | 10 | 4 | 3 | 7 | 6.75 | 7 |
|---|
| Open Source Interest | 22 |
8 | 1 | 2 | 1 | 1 | 6 | 1 | 1 | 1 | | 0 | 2.86 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 25 |
3 | 12.00% |
|---|
| Considering new Interface | 25 |
1 | 4.00% |
|---|
| System Installed on time? | 25 |
0 | 0.00% |
|---|
| Average Collection size: |
| 337447 |
|---|
| Type | Count |
|---|
| Public | 23 |
|---|
| Academic | 2 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 10 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2019 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 25 |
| | | 1 | 1 | 1 | 6 | 10 | 4 | 2 | 7 | 6.72 | 7 |
|---|
| ILS Functionality | 25 |
| | | | 1 | 2 | 8 | 6 | 8 | | 6 | 6.72 | 7 |
|---|
| Print Functionality | 25 |
| | | 1 | | 1 | 3 | 5 | 13 | 2 | 8 | 7.32 | 8 |
|---|
| Electronic Functionality | 24 |
| | 1 | 1 | | 3 | 8 | 7 | 4 | | 6 | 6.21 | 6 |
|---|
| Company Satisfaction | 25 |
1 | | | 2 | | 1 | 4 | 9 | 6 | 2 | 7 | 6.56 | 7 |
|---|
| Support Satisfaction | 25 |
| 1 | 1 | 1 | | 3 | 8 | 8 | 1 | 2 | 6 | 6.04 | 6 |
|---|
| Support Improvement | 25 |
| | | 1 | 4 | 8 | 4 | 7 | 1 | | 5 | 5.60 | 5 |
|---|
| Company Loyalty | 24 |
| | 2 | 1 | 2 | 1 | 4 | 4 | 6 | 4 | 8 | 6.50 | 7 |
|---|
| Open Source Interest | 25 |
8 | 2 | 5 | 1 | 3 | 3 | 2 | | | 1 | 0 | 2.52 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 25 |
2 | 8.00% |
|---|
| Considering new Interface | 25 |
1 | 4.00% |
|---|
| System Installed on time? | 25 |
22 | 88.00% |
|---|
| Average Collection size: |
| 304794 |
|---|
| Type | Count |
|---|
| Public | 21 |
|---|
| Academic | 3 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 9 |
|---|
| [3] 100,001-250,000 | 5 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 54 |
| | | | 3 | 6 | 13 | 17 | 11 | 4 | 7 | 6.72 | 7 |
|---|
| ILS Functionality | 54 |
| | | 1 | 3 | 3 | 14 | 18 | 13 | 2 | 7 | 6.70 | 7 |
|---|
| Print Functionality | 54 |
3 | | | | 2 | 3 | 3 | 16 | 20 | 7 | 8 | 6.96 | 8 |
|---|
| Electronic Functionality | 53 |
1 | 2 | 2 | 4 | 5 | 11 | 6 | 14 | 8 | | 7 | 5.49 | 6 |
|---|
| Company Satisfaction | 54 |
| 1 | 1 | 1 | 5 | 12 | 7 | 15 | 10 | 2 | 7 | 6.13 | 7 |
|---|
| Support Satisfaction | 54 |
| 1 | 1 | 4 | 6 | 8 | 7 | 18 | 8 | 1 | 7 | 5.93 | 7 |
|---|
| Support Improvement | 53 |
| | 1 | 3 | 11 | 18 | 8 | 6 | 4 | 2 | 5 | 5.38 | 5 |
|---|
| Company Loyalty | 53 |
2 | | 1 | 3 | 3 | 7 | 7 | 11 | 14 | 5 | 8 | 6.30 | 7 |
|---|
| Open Source Interest | 53 |
16 | 11 | 8 | 2 | 6 | 6 | 3 | | 1 | | 0 | 2.13 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 54 |
7 | 12.96% |
|---|
| Considering new Interface | 54 |
5 | 9.26% |
|---|
| System Installed on time? | 54 |
47 | 87.04% |
|---|
| Average Collection size: |
| 212893 |
|---|
| Type | Count |
|---|
| Public | 46 |
|---|
| Academic | 5 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 25 |
|---|
| [3] 100,001-250,000 | 9 |
|---|
| [4] 250,001-1,000,000 | 12 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 34 |
| | | 1 | | 1 | 6 | 15 | 10 | 1 | 7 | 7.00 | 7 |
|---|
| ILS Functionality | 33 |
| | | | 2 | 1 | 11 | 10 | 9 | | 6 | 6.70 | 7 |
|---|
| Print Functionality | 34 |
| | | | 1 | 1 | 3 | 14 | 13 | 2 | 7 | 7.26 | 7 |
|---|
| Electronic Functionality | 34 |
| | 1 | 3 | 2 | 9 | 4 | 9 | 6 | | 5 | 5.85 | 6 |
|---|
| Company Satisfaction | 34 |
| 1 | 1 | | | 4 | 6 | 11 | 9 | 2 | 7 | 6.65 | 7 |
|---|
| Support Satisfaction | 34 |
| 1 | 1 | | 1 | 4 | 11 | 7 | 7 | 2 | 6 | 6.35 | 6 |
|---|
| Support Improvement | 34 |
| 2 | | 3 | 1 | 3 | 9 | 10 | 2 | 4 | 7 | 6.06 | 6 |
|---|
| Company Loyalty | 33 |
1 | | | | 2 | 2 | 6 | 10 | 4 | 8 | 7 | 6.91 | 7 |
|---|
| Open Source Interest | 34 |
13 | 5 | 4 | 2 | 3 | 1 | 3 | 1 | 2 | | 0 | 2.26 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 34 |
2 | 5.88% |
|---|
| Considering new Interface | 34 |
5 | 14.71% |
|---|
| System Installed on time? | 34 |
33 | 97.06% |
|---|
| Average Collection size: |
| 210246 |
|---|
| Type | Count |
|---|
| Public | 28 |
|---|
| Academic | 2 |
|---|
| School | 1 |
|---|
| Consortia | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 12 |
|---|
| [3] 100,001-250,000 | 9 |
|---|
| [4] 250,001-1,000,000 | 9 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 45 |
1 | 1 | | | 2 | 2 | 8 | 16 | 11 | 4 | 7 | 6.73 | 7 |
|---|
| ILS Functionality | 45 |
| 1 | | 1 | 2 | 3 | 5 | 14 | 14 | 5 | 7 | 6.93 | 7 |
|---|
| Print Functionality | 43 |
1 | 1 | | 1 | | 4 | 6 | 8 | 15 | 7 | 8 | 6.95 | 8 |
|---|
| Electronic Functionality | 45 |
2 | | 5 | 3 | 4 | 8 | 10 | 7 | 5 | 1 | 6 | 5.18 | 6 |
|---|
| Company Satisfaction | 45 |
1 | 1 | | 2 | 2 | 4 | 5 | 13 | 12 | 5 | 7 | 6.60 | 7 |
|---|
| Support Satisfaction | 44 |
1 | | 1 | 3 | 1 | 4 | 4 | 18 | 9 | 3 | 7 | 6.45 | 7 |
|---|
| Support Improvement | 45 |
| 1 | 2 | | 7 | 12 | 11 | 5 | 5 | 2 | 5 | 5.60 | 6 |
|---|
| Company Loyalty | 43 |
1 | | 1 | 2 | 1 | 2 | 5 | 6 | 13 | 12 | 8 | 7.12 | 8 |
|---|
| Open Source Interest | 44 |
18 | 6 | 9 | 3 | 4 | | 2 | 1 | 1 | | 0 | 1.73 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 45 |
3 | 6.67% |
|---|
| Considering new Interface | 45 |
3 | 6.67% |
|---|
| System Installed on time? | 45 |
42 | 93.33% |
|---|
| Average Collection size: |
| 203571 |
|---|
| Type | Count |
|---|
| Public | 37 |
|---|
| Academic | 4 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 14 |
|---|
| [4] 250,001-1,000,000 | 13 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 41 |
| | | | 1 | 4 | 6 | 13 | 15 | 2 | 8 | 7.05 | 7 |
|---|
| ILS Functionality | 41 |
| | | | 1 | 4 | 7 | 13 | 14 | 2 | 8 | 7.00 | 7 |
|---|
| Print Functionality | 39 |
1 | | 1 | | 1 | 1 | 4 | 11 | 15 | 5 | 8 | 7.10 | 8 |
|---|
| Electronic Functionality | 39 |
2 | 1 | 3 | 1 | 2 | 6 | 9 | 8 | 7 | | 6 | 5.49 | 6 |
|---|
| Company Satisfaction | 40 |
| | 1 | 1 | 1 | 4 | 5 | 12 | 12 | 4 | 7 | 6.88 | 7 |
|---|
| Support Satisfaction | 40 |
| | | 1 | 2 | 3 | 7 | 12 | 12 | 3 | 7 | 6.88 | 7 |
|---|
| Support Improvement | 39 |
| | 1 | | 5 | 8 | 3 | 10 | 7 | 5 | 7 | 6.44 | 7 |
|---|
| Company Loyalty | 38 |
2 | | | 1 | 1 | 4 | 4 | 10 | 9 | 7 | 7 | 6.74 | 7 |
|---|
| Open Source Interest | 38 |
13 | 9 | 8 | 5 | 2 | 1 | | | | | 0 | 1.39 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 41 |
3 | 7.32% |
|---|
| Considering new Interface | 41 |
1 | 2.44% |
|---|
| System Installed on time? | 41 |
36 | 87.80% |
|---|
| Average Collection size: |
| 225067 |
|---|
| Type | Count |
|---|
| Public | 35 |
|---|
| Academic | 5 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 7 |
|---|
| [3] 100,001-250,000 | 18 |
|---|
| [4] 250,001-1,000,000 | 10 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 40 |
| | | 1 | 1 | 1 | 3 | 17 | 15 | 2 | 7 | 7.17 | 7 |
|---|
| ILS Functionality | 40 |
| | | 1 | 1 | 1 | 7 | 14 | 16 | | 8 | 7.00 | 7 |
|---|
| Print Functionality | 39 |
1 | | | | | 1 | 3 | 10 | 21 | 3 | 8 | 7.38 | 8 |
|---|
| Electronic Functionality | 40 |
| 1 | 3 | 3 | 3 | 6 | 10 | 11 | 3 | | 7 | 5.47 | 6 |
|---|
| Company Satisfaction | 40 |
| | | 2 | | 4 | 5 | 18 | 10 | 1 | 7 | 6.78 | 7 |
|---|
| Support Satisfaction | 40 |
| | 2 | | 1 | | 7 | 22 | 8 | | 7 | 6.70 | 7 |
|---|
| Support Improvement | 39 |
| | | 1 | 3 | 8 | 5 | 9 | 9 | 4 | 7 | 6.56 | 7 |
|---|
| Company Loyalty | 40 |
| | 3 | | 2 | 2 | 2 | 8 | 12 | 11 | 8 | 7.17 | 8 |
|---|
| Open Source Interest | 40 |
18 | 9 | 6 | 2 | 4 | 1 | | | | | 0 | 1.20 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
4 | 10.00% |
|---|
| Considering new Interface | 40 |
1 | 2.50% |
|---|
| System Installed on time? | 40 |
39 | 97.50% |
|---|
| Average Collection size: |
| 209037 |
|---|
| Type | Count |
|---|
| Public | 35 |
|---|
| Academic | 4 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 7 |
|---|
| [3] 100,001-250,000 | 18 |
|---|
| [4] 250,001-1,000,000 | 10 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 19 |
| | | | | 2 | 2 | 10 | 3 | 2 | 7 | 7.05 | 7 |
|---|
| ILS Functionality | 19 |
| | | | | 2 | 4 | 5 | 7 | 1 | 8 | 7.05 | 7 |
|---|
| Print Functionality | 19 |
| | | | | | 4 | 4 | 10 | 1 | 8 | 7.42 | 8 |
|---|
| Electronic Functionality | 18 |
| | 1 | 1 | 1 | 5 | 3 | 5 | 1 | 1 | 5 | 5.78 | 6 |
|---|
| Company Satisfaction | 19 |
| | | | 2 | | 5 | 5 | 6 | 1 | 8 | 6.84 | 7 |
|---|
| Support Satisfaction | 19 |
| | | | 3 | | 4 | 6 | 5 | 1 | 7 | 6.68 | 7 |
|---|
| Support Improvement | 19 |
| | | 1 | 1 | 3 | 3 | 6 | 3 | 2 | 7 | 6.53 | 7 |
|---|
| Company Loyalty | 19 |
1 | 1 | | 1 | 1 | 2 | 1 | 4 | 3 | 5 | 9 | 6.37 | 7 |
|---|
| Open Source Interest | 18 |
8 | 3 | 2 | | 2 | 1 | 1 | | | 1 | 0 | 1.94 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 20 |
3 | 15.00% |
|---|
| Considering new Interface | 20 |
4 | 20.00% |
|---|
| System Installed on time? | 20 |
17 | 85.00% |
|---|
| Average Collection size: |
| 166778 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 3 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 36 |
| | | 2 | 1 | | 2 | 21 | 9 | 1 | 7 | 6.94 | 7 |
|---|
| ILS Functionality | 35 |
| | | 2 | 1 | | 4 | 16 | 11 | 1 | 7 | 6.94 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 36 |
1 | | 1 | | 1 | 1 | 3 | 20 | 8 | 1 | 7 | 6.72 | 7 |
|---|
| Support Satisfaction | 36 |
1 | | 2 | | | 1 | 6 | 17 | 7 | 2 | 7 | 6.61 | 7 |
|---|
| Support Improvement | 34 |
1 | | 2 | | 4 | 5 | 14 | 3 | 5 | | 6 | 5.59 | 6 |
|---|
| Company Loyalty | 36 |
2 | 1 | | | | 4 | 1 | 7 | 9 | 12 | 9 | 7.11 | 8 |
|---|
| Open Source Interest | 36 |
17 | 9 | 7 | 1 | 1 | 1 | | | | | 0 | 0.97 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 38 |
6 | 15.79% |
|---|
| Considering new Interface | 38 |
6 | 15.79% |
|---|
| System Installed on time? | 38 |
36 | 94.74% |
|---|
| Average Collection size: |
| 129848 |
|---|
| Type | Count |
|---|
| Public | 33 |
|---|
| Academic | 2 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 21 |
| | | | | 1 | 6 | 8 | 6 | | 7 | 6.90 | 7 |
|---|
| ILS Functionality | 21 |
| | | | 1 | 3 | 4 | 7 | 5 | 1 | 7 | 6.71 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 21 |
| | | | 1 | 2 | 7 | 7 | 4 | | 6 | 6.52 | 7 |
|---|
| Support Satisfaction | 21 |
| | | | 1 | 1 | 7 | 7 | 5 | | 6 | 6.67 | 7 |
|---|
| Support Improvement | 20 |
| | | | 3 | 10 | 2 | 4 | 1 | | 5 | 5.50 | 5 |
|---|
| Company Loyalty | 21 |
| | | | 1 | 1 | 4 | 8 | 5 | 2 | 7 | 7.00 | 7 |
|---|
| Open Source Interest | 21 |
7 | 4 | 2 | 2 | 1 | 3 | 1 | | 1 | | 0 | 2.24 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 22 |
2 | 9.09% |
|---|
| Considering new Interface | 22 |
6 | 27.27% |
|---|
| System Installed on time? | 22 |
21 | 95.45% |
|---|
| Average Collection size: |
| 200666 |
|---|
| Type | Count |
|---|
| Public | 18 |
|---|
| Academic | 3 |
|---|
| School | 1 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 10 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 23 |
| | | | 1 | 1 | 3 | 4 | 5 | 9 | 9 | 7.65 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 23 |
| | | 1 | | 1 | 5 | 2 | 4 | 10 | 9 | 7.57 | 8 |
|---|
| Support Satisfaction | 23 |
| | 1 | | | 2 | 3 | 4 | 4 | 9 | 9 | 7.43 | 8 |
|---|
| Support Improvement | 23 |
| | | 1 | 2 | 1 | 4 | 3 | 3 | 9 | 9 | 7.22 | 8 |
|---|
| Company Loyalty | 23 |
| 1 | | | | 1 | 2 | 4 | 4 | 11 | 9 | 7.70 | 8 |
|---|
| Open Source Interest | 23 |
12 | 3 | 2 | 3 | 2 | | 1 | | | | 0 | 1.30 | 0 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 23 |
0 | 0.00% |
|---|
| Considering new Interface | 23 |
3 | 13.04% |
|---|
| System Installed on time? | 23 |
22 | 95.65% |
|---|
| Average Collection size: |
| 120296 |
|---|
| Type | Count |
|---|
| Public | 22 |
|---|
| Academic | 1 |
|---|
| School | 0 |
|---|
| Consortia | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 8 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 22 |
| 1 | 1 | 1 | 1 | | 4 | 7 | 6 | 1 | 7 | 6.36 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 22 |
| 1 | | 1 | | 3 | 4 | 8 | 5 | | 7 | 6.32 | 7 |
|---|
| Support Satisfaction | 22 |
| 1 | 1 | 3 | 1 | 2 | 3 | 5 | 5 | 1 | 7 | 5.82 | 7 |
|---|
| Support Improvement | 21 |
| | 1 | | 3 | 6 | 1 | 4 | 3 | 3 | 5 | 6.14 | 6 |
|---|
| Company Loyalty | 21 |
2 | | 2 | | | 2 | 2 | 4 | 4 | 5 | 9 | 6.24 | 7 |
|---|
| Open Source Interest | 22 |
9 | 3 | 6 | 2 | | 1 | | 1 | | | 0 | 1.50 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 22 |
3 | 13.64% |
|---|
| Considering new Interface | 22 |
5 | 22.73% |
|---|
| System Installed on time? | 22 |
19 | 86.36% |
|---|
| 2008 Survey Results |
| Product: Spydus |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 11 |
| | | | 1 | | | 2 | 6 | 2 | 8 | 7.64 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 11 |
| | | | 1 | | | 6 | 2 | 2 | 7 | 7.27 | 7 |
|---|
| Support Satisfaction | 10 |
| | | 1 | | | 2 | 3 | 4 | | 8 | 6.80 | 7 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 11 |
1 | 1 | | | | 1 | 1 | 1 | 3 | 3 | 8 | 6.36 | 8 |
|---|
| Open Source Interest | 11 |
7 | 1 | 1 | 2 | | | | | | | 0 | 0.82 | 0 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 11 |
0 | 0.00% |
|---|
| Considering new Interface | 11 |
1 | 9.09% |
|---|
| System Installed on time? | 11 |
11 | 100.00% |
|---|
| 2 Responses for Spydus in 2007 |
2022 : gen: 7.00 company 6.65 loyalty 6.88 support 5.83
2021 : gen: 7.42 company 6.92 loyalty 7.04 support 6.12
2020 : gen: 7.17 company 6.92 loyalty 6.75 support 6.64
2019 : gen: 6.72 company 6.56 loyalty 6.50 support 6.04
2018 : gen: 6.72 company 6.13 loyalty 6.30 support 5.93
2017 : gen: 7.00 company 6.65 loyalty 6.91 support 6.35
2016 : gen: 6.73 company 6.60 loyalty 7.12 support 6.45
2015 : gen: 7.05 company 6.88 loyalty 6.74 support 6.88
2014 : gen: 7.17 company 6.78 loyalty 7.17 support 6.70
2013 : gen: 7.05 company 6.84 loyalty 6.37 support 6.68
2012 : gen: 6.94 company 6.72 loyalty 7.11 support 6.61
2011 : gen: 6.90 company 6.52 loyalty 7.00 support 6.67
2010 : gen: 7.65 company 7.57 loyalty 7.70 support 7.43
2009 : gen: 6.36 company 6.32 loyalty 6.24 support 5.82
2008 : gen: 7.64 company 7.27 loyalty 6.36 support 6.80
Comments
Slow implemention of new services. Main emphasis is on public libraries
concerns
(Type: Academic)
Overall we're very happy with Spydus software however the training in their product is not very comprehensive therefore, leaving us to a lot of guess work which is disappointing.
(Type: Public)
We will be going out to an open tender very soon, so will consider any Library Services Platform including combinations of products e.g. Koha with Blacklight. Version of Spydus in use is several version behind their current version, about which we have good things, so rating is not a reflection on their current product version.
(Type: Public)
Spydus is a pretty good system. Easy to use and there are many parameters that can be set to customise it to our needs.
(Type: Public)
Managed Services system works well and we are pleased with version 9 of Spydus, especially the improvements made to the OPAC.
(Type: Public)
Support costs are fair, the software is easily customized (no overlay needed), the company enables access to underlying data to create your own reports, the company makes a test site freely available, and we enjoy hosting the product on our own servers. The software works will with campus student and employee portals for easy click-through/proxy access for remote access to library services and products. Currently assessing incorporation of LibraryThing For Libraries into it.
(Type: Academic)
Spydus installed in April so no response on whether levels of customer service have changed year on year
(Type: Public)
The cataloguing module could be greratly improved. The system does not allow you to toggle between the enquiry screen and cataloguing editing, forcing you to close down the enquiry screen before you can edit catalogue records. Also, you cannot edit a batch of holdings records.
(Type: Public)
new research and development in last couple of years has imbued the LMS with a renewed vitality and pushed it forward as a leading LMS internationally, very exciting to be a part of this new regime.
(Type: Public)
User friendly and reliable LMS, could do with better intergration with eResources.
(Type: Public)
New modules (enhancements) are being developed but they are not incorporated into regular upgrade of general system - required to pay extra.http://librarytechnology.org/images/nextbutton.png
Different categories of customers compete for their needs to be addressed
(Type: Public)
Having worked in this and other libraries using Spydus for many years, I would have to say that the quality of their training has declined. As in it isn't as comprehensive as it used to be.
(Type: Public)
My main disappointment is with the release of new products and product updates. Often the product has not been tested properly at the vendor end resulting in an increased workload to 'fix' what was not previously broken at the library end. A recent experience of a client update resulted in lost charges not being removed when patrons returned items. The other disappointment is with mobile apps. Products are released before thorough testing and 'how to' info being available.
(Type: Public)
Civica are responsive to their customers; user based enhancement forum feeds into the development cycle of the product; good integration of ebooks/magazines into OPAC
(Type: Public)
I have worked with both Sirsi Dynix and now Civica and I feel this product is leaps and bounds ahead!
(Type: Public)
My impression is that the company is under resourced so development work and fixes take too long. They have won a lot of new customers and this has sapped their resources. New releases often come out with bugs. However in terms of functionality I still think Spydus offers us more then other systems.
(Type: Public)
We recently went to tender and found Civica's Spydus the best value product to address our requirements. Strong customer base in Australia (where we are) is a boon.
(Type: Public)
Our considerations for new LMS:
integration of Museum & Gallery collections with library
ability to integrate both library and museum classification standards
discovery layer that searches, physical, internal and external digital resources
standards based DAM
better administration and presentation of digital collections
library website + ability to create other branded websites for partnership projects
faster query response times (than our current system)
Google like search facilities (more user centric design)
Outsourced infrastructure hosting and maintenance
Outsourced system librarian maintenance
While Civica Spydus are developing services that are in line with our strategy. Support is still somewhat disappointing. Dealing with via email back and forth to clarify issues before even the problem begins to be resolved is cumbersome, frustrating and ineffective. It often leads to abandonment of support cases.
(Type: Public)
Spydus has built in discovery layer and additional modules for Event Management, Electronic signage, self-issue, and a Business Intelligence Solution most without extra cost which means that as a smaller library we are able to have access to advanced functionality options.
(Type: Public)