Statistical Report for ALEPH 500
| 2022 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 22 |
1 | | | 5 | 1 | 6 | 3 | 4 | 1 | 1 | 5 | 5.09 | 5 |
|---|
| ILS Functionality | 22 |
| | | 2 | 5 | 9 | 2 | 2 | | 2 | 5 | 5.23 | 5 |
|---|
| Print Functionality | 22 |
| | | | 1 | 1 | 2 | 8 | 6 | 4 | 7 | 7.32 | 7 |
|---|
| Electronic Functionality | 22 |
2 | 1 | 7 | 5 | 2 | 1 | | 4 | | | 2 | 3.23 | 3 |
|---|
| Company Satisfaction | 22 |
| | | | | 3 | 7 | 9 | 1 | 2 | 7 | 6.64 | 7 |
|---|
| Support Satisfaction | 21 |
| | | | 1 | 3 | 4 | 8 | 3 | 2 | 7 | 6.71 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 22 |
| | 1 | 1 | 1 | 1 | 1 | 7 | 5 | 5 | 7 | 7.00 | 7 |
|---|
| Open Source Interest | 21 |
3 | 2 | 4 | 4 | | 1 | | 1 | 4 | 2 | 2 | 4.00 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 22 |
16 | 72.73% |
|---|
| Considering new Interface | 22 |
8 | 36.36% |
|---|
| System Installed on time? | 22 |
0 | 0.00% |
|---|
| Average Collection size: |
| 8319898 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 12 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 6 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2021 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 27 |
| | | 1 | 2 | 5 | 7 | 8 | 1 | 3 | 7 | 6.26 | 6 |
|---|
| ILS Functionality | 27 |
| | | 2 | 5 | | 6 | 9 | 1 | 4 | 7 | 6.26 | 7 |
|---|
| Print Functionality | 27 |
| | | | 1 | 1 | 2 | 9 | 8 | 6 | 7 | 7.48 | 8 |
|---|
| Electronic Functionality | 27 |
2 | 4 | 3 | 3 | 5 | 4 | 3 | | 1 | 2 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 26 |
| | | | 2 | 3 | 5 | 7 | 7 | 2 | 7 | 6.77 | 7 |
|---|
| Support Satisfaction | 26 |
| | 1 | | 2 | 5 | 2 | 5 | 7 | 4 | 8 | 6.69 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 26 |
1 | | | 1 | 2 | 2 | 3 | 4 | 12 | 1 | 8 | 6.62 | 8 |
|---|
| Open Source Interest | 23 |
3 | | 1 | 2 | 1 | 2 | 1 | 6 | 3 | 3 | 7 | 5.70 | 7 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 27 |
22 | 81.48% |
|---|
| Considering new Interface | 27 |
5 | 18.52% |
|---|
| System Installed on time? | 27 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2076034 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 12 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 1 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 9 |
|---|
| [5] 1,000,001-10,000,000 | 9 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2020 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 39 |
| 1 | 1 | 4 | 2 | 6 | 6 | 9 | 9 | 1 | 7 | 5.97 | 6 |
|---|
| ILS Functionality | 39 |
| | 3 | 4 | 5 | 6 | 5 | 4 | 9 | 3 | 8 | 5.77 | 6 |
|---|
| Print Functionality | 36 |
| | 1 | 1 | 1 | 4 | 2 | 5 | 11 | 11 | 8 | 7.31 | 8 |
|---|
| Electronic Functionality | 39 |
4 | 1 | 10 | 6 | 2 | 3 | 6 | 3 | 2 | 2 | 2 | 3.92 | 3 |
|---|
| Company Satisfaction | 38 |
| | 1 | 2 | 2 | 4 | 5 | 7 | 13 | 4 | 8 | 6.71 | 7 |
|---|
| Support Satisfaction | 37 |
| | 1 | 2 | 2 | 5 | 4 | 7 | 9 | 7 | 8 | 6.73 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 39 |
3 | | | 1 | 1 | 7 | 4 | 6 | 8 | 9 | 9 | 6.49 | 7 |
|---|
| Open Source Interest | 37 |
12 | 1 | 8 | | | 5 | 3 | 3 | 1 | 3 | 0 | 3.41 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
26 | 65.00% |
|---|
| Considering new Interface | 40 |
13 | 32.50% |
|---|
| System Installed on time? | 40 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2488048 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 29 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 12 |
|---|
| [5] 1,000,001-10,000,000 | 11 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2019 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 60 |
| | 2 | 7 | 4 | 13 | 7 | 19 | 8 | | 7 | 5.75 | 6 |
|---|
| ILS Functionality | 59 |
| 1 | 4 | 6 | 4 | 12 | 10 | 13 | 8 | 1 | 7 | 5.54 | 6 |
|---|
| Print Functionality | 60 |
1 | 1 | | | | 7 | 6 | 13 | 19 | 13 | 8 | 7.20 | 8 |
|---|
| Electronic Functionality | 60 |
5 | 9 | 9 | 8 | 5 | 8 | 9 | 3 | 3 | 1 | 1 | 3.65 | 3 |
|---|
| Company Satisfaction | 58 |
1 | | 2 | 2 | 5 | 6 | 12 | 20 | 6 | 4 | 7 | 6.14 | 7 |
|---|
| Support Satisfaction | 56 |
1 | | 3 | 3 | 2 | 5 | 13 | 12 | 14 | 3 | 8 | 6.23 | 7 |
|---|
| Support Improvement | 55 |
1 | 1 | 3 | 3 | 10 | 26 | 1 | 6 | 3 | 1 | 5 | 4.85 | 5 |
|---|
| Company Loyalty | 60 |
2 | 3 | 3 | 1 | 2 | 7 | 6 | 7 | 17 | 12 | 8 | 6.40 | 7 |
|---|
| Open Source Interest | 60 |
18 | 7 | | 3 | 4 | 5 | 6 | 6 | 5 | 6 | 0 | 3.82 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 60 |
47 | 78.33% |
|---|
| Considering new Interface | 60 |
17 | 28.33% |
|---|
| System Installed on time? | 60 |
46 | 76.67% |
|---|
| Average Collection size: |
| 2376796 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 43 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 10 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 22 |
|---|
| [5] 1,000,001-10,000,000 | 12 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2018 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 64 |
| 1 | 2 | 4 | 7 | 9 | 14 | 18 | 7 | 2 | 7 | 5.84 | 6 |
|---|
| ILS Functionality | 64 |
| 1 | 5 | 7 | 9 | 11 | 9 | 11 | 7 | 4 | 5 | 5.41 | 5 |
|---|
| Print Functionality | 63 |
| | 1 | 2 | 1 | 6 | 5 | 19 | 18 | 11 | 7 | 7.11 | 7 |
|---|
| Electronic Functionality | 63 |
8 | 6 | 9 | 11 | 9 | 5 | 8 | 3 | 2 | 2 | 3 | 3.51 | 3 |
|---|
| Company Satisfaction | 62 |
1 | 1 | | 4 | 9 | 9 | 10 | 15 | 10 | 3 | 7 | 5.90 | 6 |
|---|
| Support Satisfaction | 62 |
2 | 2 | 1 | 1 | 9 | 6 | 12 | 13 | 11 | 5 | 7 | 5.95 | 6 |
|---|
| Support Improvement | 60 |
3 | | 5 | 1 | 14 | 20 | 1 | 7 | 7 | 2 | 5 | 4.97 | 5 |
|---|
| Company Loyalty | 64 |
| 3 | 1 | 3 | 7 | 7 | 2 | 13 | 8 | 20 | 9 | 6.63 | 7 |
|---|
| Open Source Interest | 59 |
24 | 3 | 6 | | 8 | 5 | 1 | 6 | 1 | 5 | 0 | 2.93 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 64 |
48 | 75.00% |
|---|
| Considering new Interface | 64 |
17 | 26.56% |
|---|
| System Installed on time? | 64 |
55 | 85.94% |
|---|
| Average Collection size: |
| 1547287 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 44 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 11 |
|---|
| [4] 250,001-1,000,000 | 15 |
|---|
| [5] 1,000,001-10,000,000 | 16 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2017 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 118 |
2 | 3 | 4 | 4 | 12 | 19 | 20 | 36 | 17 | 1 | 7 | 5.79 | 6 |
|---|
| ILS Functionality | 118 |
2 | 3 | 7 | 5 | 20 | 18 | 21 | 23 | 15 | 4 | 7 | 5.47 | 6 |
|---|
| Print Functionality | 116 |
2 | | 1 | 3 | 5 | 7 | 10 | 35 | 39 | 14 | 8 | 6.97 | 7 |
|---|
| Electronic Functionality | 115 |
12 | 12 | 22 | 12 | 10 | 22 | 8 | 13 | 4 | | 2 | 3.59 | 3 |
|---|
| Company Satisfaction | 115 |
3 | 2 | 2 | 4 | 7 | 11 | 19 | 38 | 23 | 6 | 7 | 6.25 | 7 |
|---|
| Support Satisfaction | 113 |
2 | 1 | 6 | 5 | 8 | 15 | 12 | 34 | 20 | 10 | 7 | 6.15 | 7 |
|---|
| Support Improvement | 113 |
3 | 2 | 3 | 3 | 20 | 46 | 13 | 14 | 5 | 4 | 5 | 5.12 | 5 |
|---|
| Company Loyalty | 113 |
4 | 3 | 5 | 3 | 2 | 12 | 11 | 22 | 18 | 33 | 9 | 6.65 | 7 |
|---|
| Open Source Interest | 113 |
41 | 13 | 7 | 9 | 13 | 10 | 8 | 4 | 4 | 4 | 0 | 2.65 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 118 |
79 | 66.95% |
|---|
| Considering new Interface | 118 |
20 | 16.95% |
|---|
| System Installed on time? | 118 |
94 | 79.66% |
|---|
| Average Collection size: |
| 1720212 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 82 |
|---|
| School | 0 |
|---|
| Consortium | 6 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 20 |
|---|
| [4] 250,001-1,000,000 | 30 |
|---|
| [5] 1,000,001-10,000,000 | 31 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2016 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 129 |
1 | 1 | 5 | 10 | 8 | 15 | 35 | 31 | 15 | 8 | 6 | 5.95 | 6 |
|---|
| ILS Functionality | 129 |
| 1 | 8 | 12 | 13 | 11 | 27 | 32 | 16 | 9 | 7 | 5.85 | 6 |
|---|
| Print Functionality | 128 |
| 2 | 4 | 4 | 5 | 6 | 17 | 27 | 39 | 24 | 8 | 6.96 | 7 |
|---|
| Electronic Functionality | 126 |
10 | 15 | 21 | 16 | 12 | 21 | 15 | 9 | 6 | 1 | 2 | 3.71 | 4 |
|---|
| Company Satisfaction | 128 |
| 1 | 7 | 6 | 9 | 15 | 19 | 37 | 24 | 10 | 7 | 6.24 | 7 |
|---|
| Support Satisfaction | 127 |
2 | 3 | 4 | 3 | 10 | 16 | 22 | 32 | 23 | 12 | 7 | 6.20 | 7 |
|---|
| Support Improvement | 127 |
1 | | 3 | 4 | 21 | 51 | 17 | 7 | 16 | 7 | 5 | 5.50 | 5 |
|---|
| Company Loyalty | 127 |
4 | 4 | 3 | 5 | 10 | 14 | 15 | 16 | 23 | 33 | 9 | 6.44 | 7 |
|---|
| Open Source Interest | 128 |
40 | 12 | 18 | 13 | 15 | 7 | 8 | 2 | 5 | 8 | 0 | 2.78 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 130 |
85 | 65.38% |
|---|
| Considering new Interface | 130 |
15 | 11.54% |
|---|
| System Installed on time? | 130 |
110 | 84.62% |
|---|
| Average Collection size: |
| 1481089 |
|---|
| Type | Count |
|---|
| Public | 9 |
|---|
| Academic | 95 |
|---|
| School | 1 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 29 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 41 |
|---|
| [5] 1,000,001-10,000,000 | 32 |
|---|
| [6] over 10,000,001 | 4 |
|---|
Statistics according to type and size categories
The following table presents the 2015 results according to the type and size of the library.
| ALEPH 500 | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 110 | 5.86 |
28 | 5.71 | 25 | 5.08 | 27 | 6.52 | 5 | | 1 | | 0 | | 0 | | 4 | |
|---|
| ILSFunctionality | 110 | 5.80 |
28 | 6.07 | 25 | 5.40 | 27 | 5.63 | 5 | | 1 | | 0 | | 0 | | 4 | |
|---|
| PrintFunctionality | 110 | 6.86 |
28 | 6.64 | 25 | 6.48 | 27 | 7.44 | 5 | | 1 | | 0 | | 0 | | 4 | |
|---|
| ElectronicFunctionality | 107 | 3.81 |
28 | 4.00 | 25 | 2.76 | 26 | 4.08 | 5 | | 1 | | 0 | | 0 | | 4 | |
|---|
| SatisfactionCustomerSupport | 109 | 6.08 |
28 | 5.82 | 25 | 4.92 | 27 | 6.59 | 5 | | 0 | | 0 | | 0 | | 4 | |
|---|
| CompanyLoyalty | 106 | 6.29 |
27 | 5.89 | 25 | 5.64 | 26 | 7.08 | 5 | | 0 | | 0 | | 0 | | 4 | |
|---|
| 2015 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 110 |
1 | 3 | 5 | 4 | 11 | 14 | 23 | 26 | 21 | 2 | 7 | 5.86 | 6 |
|---|
| ILS Functionality | 110 |
| 4 | 7 | 3 | 6 | 17 | 30 | 25 | 15 | 3 | 6 | 5.80 | 6 |
|---|
| Print Functionality | 110 |
1 | 1 | 2 | 5 | 1 | 11 | 14 | 22 | 39 | 14 | 8 | 6.86 | 7 |
|---|
| Electronic Functionality | 107 |
12 | 12 | 11 | 12 | 17 | 15 | 10 | 10 | 7 | 1 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 108 |
| 2 | 4 | 7 | 7 | 12 | 19 | 30 | 21 | 6 | 7 | 6.16 | 7 |
|---|
| Support Satisfaction | 109 |
1 | 2 | 5 | 6 | 7 | 14 | 20 | 24 | 23 | 7 | 7 | 6.08 | 6 |
|---|
| Support Improvement | 105 |
| 2 | 4 | 4 | 15 | 35 | 16 | 12 | 11 | 6 | 5 | 5.51 | 5 |
|---|
| Company Loyalty | 106 |
4 | | 5 | 4 | 8 | 15 | 11 | 20 | 19 | 20 | 7 | 6.29 | 7 |
|---|
| Open Source Interest | 109 |
29 | 17 | 14 | 6 | 11 | 13 | 7 | 5 | 4 | 3 | 0 | 2.83 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
63 | 55.26% |
|---|
| Considering new Interface | 114 |
13 | 11.40% |
|---|
| System Installed on time? | 114 |
97 | 85.09% |
|---|
| Average Collection size: |
| 2504333 |
|---|
| Type | Count |
|---|
| Public | 7 |
|---|
| Academic | 85 |
|---|
| School | 0 |
|---|
| Consortium | 5 |
|---|
| Special | 4 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 22 |
|---|
| [4] 250,001-1,000,000 | 26 |
|---|
| [5] 1,000,001-10,000,000 | 30 |
|---|
| [6] over 10,000,001 | 5 |
|---|
| 2014 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
| | 8 | 6 | 9 | 11 | 22 | 50 | 21 | 12 | 7 | 6.35 | 7 |
|---|
| ILS Functionality | 139 |
| | 8 | 5 | 9 | 9 | 30 | 37 | 25 | 16 | 7 | 6.44 | 7 |
|---|
| Print Functionality | 137 |
| | | | 7 | 3 | 12 | 38 | 52 | 25 | 8 | 7.46 | 8 |
|---|
| Electronic Functionality | 137 |
6 | 5 | 10 | 11 | 19 | 32 | 24 | 16 | 7 | 7 | 5 | 4.88 | 5 |
|---|
| Company Satisfaction | 138 |
| 3 | 8 | 5 | 6 | 17 | 20 | 32 | 31 | 16 | 7 | 6.37 | 7 |
|---|
| Support Satisfaction | 138 |
2 | 4 | 6 | 3 | 11 | 14 | 15 | 38 | 27 | 18 | 7 | 6.33 | 7 |
|---|
| Support Improvement | 135 |
2 | 2 | 1 | 4 | 21 | 48 | 16 | 14 | 9 | 18 | 5 | 5.69 | 5 |
|---|
| Company Loyalty | 138 |
6 | 4 | 4 | 6 | 10 | 9 | 17 | 32 | 19 | 31 | 7 | 6.32 | 7 |
|---|
| Open Source Interest | 136 |
33 | 25 | 20 | 4 | 11 | 16 | 9 | 14 | 2 | 2 | 0 | 2.85 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
64 | 45.71% |
|---|
| Considering new Interface | 140 |
18 | 12.86% |
|---|
| System Installed on time? | 140 |
117 | 83.57% |
|---|
| Average Collection size: |
| 1305573 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 103 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 28 |
|---|
| [4] 250,001-1,000,000 | 39 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2013 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 96 |
1 | 3 | 2 | 5 | 5 | 10 | 12 | 36 | 16 | 6 | 7 | 6.23 | 7 |
|---|
| ILS Functionality | 96 |
| 3 | 4 | 1 | 5 | 11 | 12 | 31 | 24 | 5 | 7 | 6.41 | 7 |
|---|
| Print Functionality | 96 |
| 2 | 1 | 2 | 1 | 5 | 6 | 24 | 44 | 11 | 8 | 7.23 | 8 |
|---|
| Electronic Functionality | 96 |
4 | 11 | 9 | 8 | 14 | 15 | 14 | 16 | 4 | 1 | 7 | 4.39 | 5 |
|---|
| Company Satisfaction | 96 |
1 | 3 | 6 | 3 | 6 | 7 | 17 | 24 | 24 | 5 | 7 | 6.15 | 7 |
|---|
| Support Satisfaction | 96 |
1 | 4 | 3 | 3 | 10 | 9 | 15 | 19 | 24 | 8 | 8 | 6.16 | 7 |
|---|
| Support Improvement | 94 |
1 | 3 | 4 | 6 | 7 | 39 | 10 | 10 | 8 | 6 | 5 | 5.32 | 5 |
|---|
| Company Loyalty | 96 |
7 | 2 | 5 | 1 | 8 | 6 | 10 | 21 | 16 | 20 | 7 | 6.17 | 7 |
|---|
| Open Source Interest | 94 |
22 | 12 | 15 | 9 | 6 | 11 | 4 | 7 | 4 | 4 | 0 | 3.07 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 99 |
40 | 40.40% |
|---|
| Considering new Interface | 99 |
21 | 21.21% |
|---|
| System Installed on time? | 99 |
84 | 84.85% |
|---|
| Average Collection size: |
| 1419886 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 68 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 18 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2012 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 130 |
1 | | 3 | 6 | 7 | 12 | 25 | 48 | 23 | 5 | 7 | 6.36 | 7 |
|---|
| ILS Functionality | 130 |
1 | | 5 | 2 | 8 | 12 | 24 | 42 | 30 | 6 | 7 | 6.46 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 130 |
1 | 1 | 4 | 8 | 11 | 15 | 22 | 37 | 26 | 5 | 7 | 6.12 | 7 |
|---|
| Support Satisfaction | 129 |
1 | 2 | 7 | 13 | 7 | 14 | 23 | 33 | 23 | 6 | 7 | 5.89 | 6 |
|---|
| Support Improvement | 126 |
2 | 2 | 4 | 5 | 17 | 40 | 17 | 16 | 18 | 5 | 5 | 5.52 | 5 |
|---|
| Company Loyalty | 129 |
7 | 5 | 3 | 3 | 5 | 18 | 16 | 26 | 28 | 18 | 8 | 6.16 | 7 |
|---|
| Open Source Interest | 128 |
34 | 16 | 13 | 12 | 6 | 15 | 13 | 10 | 7 | 2 | 0 | 3.12 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 133 |
46 | 34.59% |
|---|
| Considering new Interface | 133 |
36 | 27.07% |
|---|
| System Installed on time? | 133 |
106 | 79.70% |
|---|
| Average Collection size: |
| 10677748 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 92 |
|---|
| School | 1 |
|---|
| Consortium | 7 |
|---|
| Special | 7 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 8 |
|---|
| [2] 10,001-100,000 | 12 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 36 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2011 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
1 | 2 | 3 | 7 | 12 | 11 | 22 | 47 | 27 | 7 | 7 | 6.27 | 7 |
|---|
| ILS Functionality | 135 |
| 3 | 8 | 9 | 10 | 9 | 15 | 41 | 31 | 9 | 7 | 6.20 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 139 |
2 | 2 | 7 | 8 | 12 | 12 | 24 | 38 | 21 | 13 | 7 | 6.06 | 7 |
|---|
| Support Satisfaction | 138 |
3 | 1 | 7 | 7 | 10 | 16 | 20 | 40 | 22 | 12 | 7 | 6.09 | 7 |
|---|
| Support Improvement | 139 |
2 | 2 | 4 | 7 | 16 | 51 | 14 | 13 | 15 | 15 | 5 | 5.61 | 5 |
|---|
| Company Loyalty | 137 |
9 | 10 | 3 | 5 | 6 | 24 | 10 | 21 | 30 | 19 | 8 | 5.79 | 7 |
|---|
| Open Source Interest | 139 |
32 | 14 | 20 | 7 | 13 | 20 | 16 | 6 | 3 | 8 | 0 | 3.32 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
36 | 25.71% |
|---|
| Considering new Interface | 140 |
45 | 32.14% |
|---|
| System Installed on time? | 140 |
108 | 77.14% |
|---|
| Average Collection size: |
| 1515109 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 102 |
|---|
| School | 1 |
|---|
| Consortium | 5 |
|---|
| Special | 6 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 34 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2010 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 105 |
| 1 | 1 | 7 | 3 | 12 | 18 | 39 | 20 | 4 | 7 | 6.41 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 104 |
1 | | 4 | 6 | 10 | 18 | 14 | 31 | 16 | 4 | 7 | 5.97 | 6 |
|---|
| Support Satisfaction | 104 |
2 | | 7 | 5 | 7 | 14 | 21 | 20 | 25 | 3 | 8 | 5.96 | 6 |
|---|
| Support Improvement | 103 |
6 | | 1 | 3 | 14 | 43 | 12 | 6 | 9 | 9 | 5 | 5.33 | 5 |
|---|
| Company Loyalty | 103 |
6 | 4 | 5 | 6 | | 17 | 9 | 22 | 15 | 19 | 7 | 5.98 | 7 |
|---|
| Open Source Interest | 103 |
16 | 18 | 10 | 10 | 10 | 17 | 8 | 6 | 5 | 3 | 1 | 3.40 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 106 |
20 | 18.87% |
|---|
| Considering new Interface | 106 |
63 | 59.43% |
|---|
| System Installed on time? | 106 |
89 | 83.96% |
|---|
| Average Collection size: |
| 1854711 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 76 |
|---|
| School | 0 |
|---|
| Consortium | 4 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 16 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 25 |
|---|
| [5] 1,000,001-10,000,000 | 29 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2009 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 133 |
2 | 2 | 1 | 7 | 7 | 16 | 26 | 37 | 31 | 4 | 7 | 6.26 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 131 |
4 | 1 | 5 | 4 | 11 | 20 | 20 | 35 | 25 | 6 | 7 | 6.00 | 7 |
|---|
| Support Satisfaction | 132 |
4 | 2 | 5 | 4 | 12 | 24 | 27 | 23 | 20 | 11 | 6 | 5.86 | 6 |
|---|
| Support Improvement | 123 |
3 | 1 | 2 | 3 | 14 | 43 | 19 | 16 | 11 | 11 | 5 | 5.67 | 5 |
|---|
| Company Loyalty | 132 |
11 | 5 | 5 | 6 | 7 | 11 | 13 | 26 | 31 | 17 | 8 | 5.89 | 7 |
|---|
| Open Source Interest | 131 |
30 | 10 | 11 | 12 | 12 | 15 | 16 | 15 | 3 | 7 | 0 | 3.66 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 135 |
16 | 11.85% |
|---|
| Considering new Interface | 135 |
61 | 45.19% |
|---|
| System Installed on time? | 135 |
105 | 77.78% |
|---|
| 2008 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 66 |
2 | 1 | 1 | 6 | 5 | 8 | 12 | 20 | 9 | 2 | 7 | 5.80 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 66 |
2 | 2 | 7 | 5 | 7 | 7 | 16 | 10 | 7 | 3 | 6 | 5.20 | 6 |
|---|
| Support Satisfaction | 66 |
2 | 1 | 6 | 11 | 4 | 13 | 8 | 13 | 5 | 3 | 5 | 5.05 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 66 |
6 | 3 | 3 | 7 | 7 | 9 | 8 | 8 | 8 | 7 | 5 | 5.06 | 5 |
|---|
| Open Source Interest | 66 |
9 | 6 | 8 | 3 | 6 | 14 | 5 | 9 | 1 | 5 | 5 | 4.11 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 66 |
8 | 12.12% |
|---|
| Considering new Interface | 66 |
37 | 56.06% |
|---|
| System Installed on time? | 66 |
52 | 78.79% |
|---|
| 2007 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 78 |
4 | 2 | 4 | 2 | 4 | 9 | 15 | 28 | 9 | 1 | 7 | 5.69 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 87 |
5 | 2 | 7 | 5 | 10 | 14 | 12 | 22 | 8 | 2 | 7 | 5.16 | 6 |
|---|
| Support Satisfaction | 86 |
5 | 4 | 8 | 4 | 16 | 10 | 13 | 16 | 6 | 4 | 4 | 4.88 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 85 |
11 | 6 | 3 | 6 | 8 | 20 | 6 | 11 | 6 | 8 | 5 | 4.65 | 5 |
|---|
| Open Source Interest | 87 |
17 | 8 | 11 | 4 | 13 | 13 | 4 | 9 | 3 | 5 | 0 | 3.62 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 88 |
8 | 9.09% |
|---|
| Considering new Interface | 88 |
34 | 38.64% |
|---|
| System Installed on time? | 88 |
1 | 1.14% |
|---|
2022 : gen: 5.09 company 6.64 loyalty 7.00 support 6.71
2021 : gen: 6.26 company 6.77 loyalty 6.62 support 6.69
2020 : gen: 5.97 company 6.71 loyalty 6.49 support 6.73
2019 : gen: 5.75 company 6.14 loyalty 6.40 support 6.23
2018 : gen: 5.84 company 5.90 loyalty 6.63 support 5.95
2017 : gen: 5.79 company 6.25 loyalty 6.65 support 6.15
2016 : gen: 5.95 company 6.24 loyalty 6.44 support 6.20
2015 : gen: 5.86 company 6.16 loyalty 6.29 support 6.08
2014 : gen: 6.35 company 6.37 loyalty 6.32 support 6.33
2013 : gen: 6.23 company 6.15 loyalty 6.17 support 6.16
2012 : gen: 6.36 company 6.12 loyalty 6.16 support 5.89
2011 : gen: 6.27 company 6.06 loyalty 5.79 support 6.09
2010 : gen: 6.41 company 5.97 loyalty 5.98 support 5.96
2009 : gen: 6.26 company 6.00 loyalty 5.89 support 5.86
2008 : gen: 5.80 company 5.20 loyalty 5.06 support 5.05
2007 : gen: 5.69 company 5.16 loyalty 4.65 support 4.88
Comments
The transfer of our servers to vendor's cloud, caused a lot of problems lately (connectivity and performance), but hopefully it will be solved soon.
(Type: Academic)
We are part of the [...] system, and therefore, ILS selection, implementation and maintenance was/is managed by [...] . Because we did not have a systems librarian on staff when [...] selected Aleph as its ILS back in the early 2000s, we signed on as a managed service. [...] setup and managed our tables and we had very little control over customizing Aleph. I joined the staff in 2010 and requested many changes to Aleph's original setups for the library, which for the most part have been done, but I only have access to four tables - I can edit due dates, fines & limits; library open/closed hours; patron registration & renewal dates; and patron statuses. All other changes to the tables must be completed by [...] staff via a Footprints service request system. For the most part it has worked well, but I don't have the ability to investigate or implement new functionality without permission from [...] . Most of our use of the ILS is "plain vanilla" - as it was out of the box. I'm hoping our next system will be more user friendly so a staff member can have more privileges and access to customing the system to meet our needs. We don't use Aleph for any e-resource management. Currently I use ERMes for this. It would be nice to have it all in one place.
(Type: Academic)
[...] is going to take the option to extend our contract with Ex libres until 2020. We have just started the process of planning the migration. No one is thrilled with Ex Libres, but being a very large consortium, our choices are limited.
(Type: Academic)
We are implementing Alma/Primo in January 2016
(Type: Academic)
We are on the lookout for a "next-gen" system that would be able to meet the needs of public libraries as well as university and a national library within a consortium. Ranging from the smallest to the largest libraries within the country.
(Type: Consortium)
We will stay with Aleph as long as it is supported and few years after that and after that we will probably by forced to migrate to something else. Rather than getting another commercial system we will then probably migrate to some open source system. Not very likely to migrate to Alma - we do not trust the vendor to not change the system and licensing rules as they see fit (as happened already with Alma API).
(Type: Independent Research)
We are not satisfied with the discovery layer of this system. As currently configured, the results lists contain too many false hits, and are not sorted well (relevance ranking remains very difficult to do well. )
(Type: Academic)
While the consortium to which our library belongs is investigating Kuale Ole, our individual library has no interest in an open source product. We do not have the staff required to implement, manage, and maintain an open source solution.
(Type: Academic)
We are not excited about the VUFind interface to Summon, but we lacked the institutional effort to investigate and find a better, more affordable alternative.
(Type: Academic)
The number of items does not include our e-resource collection. My main concern is that it is difficult in our library environment (+300 Icelandic libraries are using the same ILS vendor) is to get attention and efforts to meet university library needs as the univ. libraries are only seven. The main concern of the ILS vendor are the public and school libraries. There has not been a discussion among the university libraries directors to use other discovery tools or options. Should they decide on any other solutions, it would probably be done in unison and not on an individual library bases.
(Type: Academic)
We are currently running Aleph but we have signed a contract to move to Alma with a go-live of July 2016.
(Type: Academic)
We are part of [...] so any decision to migrate to a new ILS will depend on what [...] as a whole decides.
(Type: Academic)
The missing functionality in the ILS to manage e-resources properly with the current separate handling of cataloging, discovery and access to e-resources in a consortial environment becomes more and more an urgent issue. Since we have to provide consortial functionalities to our libraries we see that such features are not really supported to the required Needs by the various vendors. Current open source products are not catering to such needs neither.
(Type: Consortium)
We're in our final Aleph service contract period and are seeing the limitations of a 15+ year old system. [...] is currently working towards identifying what we need out of a new management system, and we're working towards an eventual RFP. We hope to have the RFP out this coming summer.
(Type: Academic)
RFI responses for new ILS received. Review in process. Decision in spring; will know more in 2016 about direction this 6-library group will take.
(Type: Academic)
We are still running a legacy system with which we have done a lot of customization. We would consider moving to their new cloud based system but are wary of the loss of access to database and configuration tables that we currently have. We are also very concerned about the loss of functionality moving to a new system. We've noticed a decrease in the number of releases for the legacy product which is a concern as well as a decrease in the legacy system sessions in the user group conference. In spite of this, we are not convinced there is anything out there that is any better. Could be a case of better the devil you know...
(Type: Church)
Shrinking market as a result of mergers and acquisitions will result in less choice and less competition. Such a monopolistic ILS market will have a detrimental impact potentially on library operations.
(Type: Academic)
We are an Art and Design Library, therefore we still rely on print material, it constitutes approx. 75% of our collection and seems to still be in demand from a large portion of our students and patrons. Most current ILS concentrate on electric resources, so we are not sure if it would matter what ILS we used.
(Type: Special)
Product is not user friendly--it takes a considerable amount of time for a new staff member to learn to use this system effectively.
(Type: Academic)
We are quite a small library and rely on the [...] office for assistance. I could not implement open source on my own.
(Type: Academic)
Have had current system - Aleph since 2008 and it is starting to show its age. Hoping to tender for next generation system within next 2 years and work involved and value of tender will mean that we will approach all LMS vendors rather than automatically upgrade to Alma.
(Type: Academic)
We have not started "real" consideration of new LMS yet, just keeping an eye on the market
(Type: Medical)
Also, actively planning to upgrade current version of Aleph to improve services while investigating the next generation ILS.
(Type: Academic)
We are part of a consortia. The consortia would not consider open source but we would. Most answers are for our preference and not for the consortia.
(Type: Academic)
The maintenance fee from vendor is too high.
(Type: Academic)
Our setup is not reflected in a good way in the above answers. WE only use Aleph as our vehicle for printed books. Electronic resources and journals in print are handled by other systems, mainly DTU Findit.
We are using, and are extremely happy with SFX from Ex Libris as our link resolver.
(Type: Academic)