Statistical Report for Destiny
| 2024 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 33 |
| | 1 | 3 | 1 | 1 | 1 | 7 | 9 | 10 | 9 | 7.18 | 8 |
|---|
| ILS Functionality | 33 |
| | 1 | 1 | 1 | 2 | 4 | 5 | 8 | 11 | 9 | 7.30 | 8 |
|---|
| Print Functionality | 33 |
| | | | | 1 | 4 | 5 | 11 | 12 | 9 | 7.88 | 8 |
|---|
| Electronic Functionality | 32 |
1 | 3 | 1 | 2 | 2 | 3 | 3 | 8 | 4 | 5 | 7 | 5.78 | 7 |
|---|
| Company Satisfaction | 32 |
| 2 | 1 | | 1 | 3 | 3 | 6 | 9 | 7 | 8 | 6.81 | 8 |
|---|
| Support Satisfaction | 32 |
| 1 | 1 | 1 | | 2 | 3 | 5 | 9 | 10 | 9 | 7.22 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 32 |
3 | 2 | | 1 | | 1 | 2 | 9 | 6 | 8 | 7 | 6.41 | 7 |
|---|
| Open Source Interest | 32 |
9 | 7 | 3 | 3 | | 3 | | 2 | 4 | | 0 | 2.91 | 10 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 38 |
6 | 15.79% |
|---|
| Considering new Interface | 38 |
0 | 0.00% |
|---|
| System Installed on time? | 38 |
0 | 0.00% |
|---|
| Average Collection size: |
| 96368 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 2 |
|---|
| School | 23 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 9 |
|---|
| [2] 10,001-100,000 | 14 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2023 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 40 |
| | | 1 | 3 | 2 | 2 | 7 | 12 | 13 | 9 | 7.47 | 8 |
|---|
| ILS Functionality | 40 |
| 1 | 2 | | 1 | 3 | 1 | 9 | 12 | 11 | 8 | 7.20 | 8 |
|---|
| Print Functionality | 40 |
| | | | 2 | 1 | 1 | 2 | 13 | 21 | 9 | 8.15 | 9 |
|---|
| Electronic Functionality | 38 |
7 | 3 | | | | 4 | 2 | 4 | 5 | 13 | 9 | 5.79 | 7 |
|---|
| Company Satisfaction | 39 |
| | | 2 | 1 | 3 | 2 | 6 | 9 | 16 | 9 | 7.56 | 8 |
|---|
| Support Satisfaction | 40 |
| | 3 | | | 1 | 1 | 3 | 13 | 19 | 9 | 7.83 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 40 |
4 | | | 1 | 2 | 2 | | 5 | 11 | 15 | 9 | 6.97 | 8 |
|---|
| Open Source Interest | 38 |
12 | 2 | 3 | 2 | 3 | 11 | 3 | 1 | | 1 | 0 | 3.03 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
5 | 12.50% |
|---|
| Considering new Interface | 40 |
1 | 2.50% |
|---|
| System Installed on time? | 40 |
0 | 0.00% |
|---|
| Average Collection size: |
| 95892 |
|---|
| Type | Count |
|---|
| Public | 14 |
|---|
| Academic | 1 |
|---|
| School | 20 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 26 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2022 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 96 |
1 | | 2 | 4 | 1 | 7 | 8 | 20 | 29 | 24 | 8 | 7.20 | 8 |
|---|
| ILS Functionality | 96 |
| | 2 | 1 | 2 | 8 | 9 | 27 | 24 | 23 | 7 | 7.26 | 7 |
|---|
| Print Functionality | 95 |
| | 2 | | 2 | 4 | 9 | 16 | 32 | 30 | 8 | 7.62 | 8 |
|---|
| Electronic Functionality | 94 |
6 | 5 | 5 | 6 | 4 | 6 | 9 | 22 | 17 | 14 | 7 | 5.84 | 7 |
|---|
| Company Satisfaction | 93 |
1 | 1 | 3 | 3 | 1 | 8 | 11 | 16 | 29 | 20 | 8 | 6.99 | 8 |
|---|
| Support Satisfaction | 94 |
1 | 3 | 2 | | 3 | 8 | 5 | 14 | 30 | 28 | 8 | 7.22 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 94 |
2 | 1 | 3 | 4 | | 12 | 5 | 13 | 27 | 27 | 8 | 7.01 | 8 |
|---|
| Open Source Interest | 89 |
31 | 9 | 6 | 8 | 6 | 12 | 2 | 5 | 4 | 6 | 0 | 2.94 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 98 |
9 | 9.18% |
|---|
| Considering new Interface | 98 |
1 | 1.02% |
|---|
| System Installed on time? | 98 |
0 | 0.00% |
|---|
| Average Collection size: |
| 68245 |
|---|
| Type | Count |
|---|
| Public | 12 |
|---|
| Academic | 6 |
|---|
| School | 74 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 18 |
|---|
| [2] 10,001-100,000 | 56 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2021 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 67 |
| | | 1 | 1 | 7 | 3 | 23 | 12 | 20 | 7 | 7.42 | 7 |
|---|
| ILS Functionality | 67 |
| | | 1 | 1 | 6 | 9 | 16 | 19 | 15 | 8 | 7.31 | 8 |
|---|
| Print Functionality | 66 |
| | | | | 4 | 5 | 15 | 12 | 30 | 9 | 7.89 | 8 |
|---|
| Electronic Functionality | 65 |
3 | | 2 | 1 | 6 | 11 | 8 | 8 | 10 | 16 | 9 | 6.37 | 7 |
|---|
| Company Satisfaction | 65 |
| 1 | | 1 | 3 | 4 | 2 | 13 | 20 | 21 | 9 | 7.51 | 8 |
|---|
| Support Satisfaction | 66 |
| 2 | | 1 | 1 | 5 | 2 | 5 | 20 | 30 | 9 | 7.74 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 65 |
| 1 | | 2 | 2 | 2 | 6 | 10 | 17 | 25 | 9 | 7.57 | 8 |
|---|
| Open Source Interest | 53 |
20 | | 9 | 2 | 4 | 11 | 1 | 1 | 4 | | 0 | 2.83 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 68 |
3 | 4.41% |
|---|
| Considering new Interface | 68 |
0 | 0.00% |
|---|
| System Installed on time? | 68 |
0 | 0.00% |
|---|
| Average Collection size: |
| 289474 |
|---|
| Type | Count |
|---|
| Public | 10 |
|---|
| Academic | 3 |
|---|
| School | 45 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 13 |
|---|
| [2] 10,001-100,000 | 37 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2020 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 90 |
| | 1 | 2 | 3 | 4 | 6 | 26 | 15 | 33 | 9 | 7.50 | 8 |
|---|
| ILS Functionality | 90 |
| | 2 | 3 | 3 | 2 | 5 | 23 | 19 | 33 | 9 | 7.50 | 8 |
|---|
| Print Functionality | 89 |
| | | 2 | 3 | 1 | 1 | 14 | 27 | 41 | 9 | 8.00 | 8 |
|---|
| Electronic Functionality | 85 |
4 | 3 | 4 | 1 | 4 | 9 | 8 | 18 | 9 | 25 | 9 | 6.42 | 7 |
|---|
| Company Satisfaction | 89 |
| | 2 | 2 | | 4 | 3 | 21 | 23 | 34 | 9 | 7.70 | 8 |
|---|
| Support Satisfaction | 88 |
| | 3 | | 1 | 3 | 9 | 16 | 19 | 37 | 9 | 7.68 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 90 |
5 | | 1 | | | 5 | 6 | 14 | 18 | 41 | 9 | 7.49 | 8 |
|---|
| Open Source Interest | 76 |
28 | 10 | 10 | 3 | 5 | 15 | 3 | 1 | | 1 | 0 | 2.21 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 94 |
7 | 7.45% |
|---|
| Considering new Interface | 94 |
0 | 0.00% |
|---|
| System Installed on time? | 94 |
0 | 0.00% |
|---|
| Average Collection size: |
| 870128 |
|---|
| Type | Count |
|---|
| Public | 21 |
|---|
| Academic | 6 |
|---|
| School | 63 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 21 |
|---|
| [2] 10,001-100,000 | 54 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2019 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 113 |
| | 2 | 2 | 3 | 5 | 3 | 34 | 35 | 29 | 8 | 7.47 | 8 |
|---|
| ILS Functionality | 113 |
| 1 | 1 | 1 | 3 | 7 | 7 | 34 | 31 | 28 | 7 | 7.37 | 8 |
|---|
| Print Functionality | 113 |
| | | 2 | 3 | 3 | 3 | 18 | 43 | 41 | 8 | 7.88 | 8 |
|---|
| Electronic Functionality | 106 |
6 | 3 | 2 | 3 | 4 | 12 | 10 | 26 | 23 | 17 | 7 | 6.33 | 7 |
|---|
| Company Satisfaction | 112 |
| | 1 | 2 | 3 | 6 | 8 | 27 | 33 | 32 | 8 | 7.49 | 8 |
|---|
| Support Satisfaction | 111 |
1 | 1 | | 1 | 4 | 2 | 9 | 21 | 34 | 38 | 9 | 7.61 | 8 |
|---|
| Support Improvement | 108 |
1 | | 3 | 1 | 10 | 28 | 10 | 13 | 23 | 19 | 5 | 6.44 | 7 |
|---|
| Company Loyalty | 110 |
2 | 3 | | | 8 | 10 | 11 | 10 | 31 | 35 | 9 | 7.13 | 8 |
|---|
| Open Source Interest | 112 |
39 | 13 | 15 | 5 | 14 | 14 | 5 | 3 | 1 | 3 | 0 | 2.41 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
7 | 6.14% |
|---|
| Considering new Interface | 114 |
4 | 3.51% |
|---|
| System Installed on time? | 114 |
107 | 93.86% |
|---|
| Average Collection size: |
| 152483 |
|---|
| Type | Count |
|---|
| Public | 17 |
|---|
| Academic | 7 |
|---|
| School | 81 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 24 |
|---|
| [2] 10,001-100,000 | 73 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 201 |
1 | | 3 | 3 | 2 | 15 | 20 | 40 | 52 | 65 | 9 | 7.46 | 8 |
|---|
| ILS Functionality | 200 |
1 | | 2 | 5 | 6 | 7 | 27 | 36 | 59 | 57 | 8 | 7.38 | 8 |
|---|
| Print Functionality | 199 |
| 2 | | 3 | 4 | 6 | 13 | 35 | 50 | 86 | 9 | 7.81 | 8 |
|---|
| Electronic Functionality | 195 |
7 | 6 | 7 | 4 | 9 | 20 | 26 | 35 | 35 | 46 | 9 | 6.48 | 7 |
|---|
| Company Satisfaction | 199 |
| 1 | 2 | 2 | 6 | 12 | 16 | 39 | 49 | 72 | 9 | 7.56 | 8 |
|---|
| Support Satisfaction | 198 |
| | 3 | 1 | 6 | 12 | 20 | 35 | 44 | 77 | 9 | 7.59 | 8 |
|---|
| Support Improvement | 188 |
2 | 2 | 1 | 3 | 13 | 47 | 24 | 24 | 30 | 42 | 5 | 6.54 | 7 |
|---|
| Company Loyalty | 193 |
9 | 1 | 4 | 3 | 12 | 14 | 19 | 22 | 32 | 77 | 9 | 7.01 | 8 |
|---|
| Open Source Interest | 191 |
77 | 17 | 18 | 11 | 23 | 19 | 9 | 4 | 3 | 10 | 0 | 2.46 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 204 |
17 | 8.33% |
|---|
| Considering new Interface | 204 |
8 | 3.92% |
|---|
| System Installed on time? | 204 |
193 | 94.61% |
|---|
| Average Collection size: |
| 41067 |
|---|
| Type | Count |
|---|
| Public | 31 |
|---|
| Academic | 6 |
|---|
| School | 158 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 40 |
|---|
| [2] 10,001-100,000 | 125 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 312 |
2 | 1 | 1 | 5 | 7 | 13 | 34 | 63 | 104 | 82 | 8 | 7.46 | 8 |
|---|
| ILS Functionality | 310 |
2 | 1 | 3 | 7 | 10 | 10 | 42 | 56 | 114 | 65 | 8 | 7.29 | 8 |
|---|
| Print Functionality | 309 |
2 | | | 1 | 8 | 3 | 21 | 52 | 103 | 119 | 9 | 7.88 | 8 |
|---|
| Electronic Functionality | 303 |
10 | 6 | 6 | 7 | 16 | 35 | 40 | 55 | 68 | 60 | 8 | 6.56 | 7 |
|---|
| Company Satisfaction | 309 |
1 | | 3 | 3 | 11 | 13 | 20 | 55 | 101 | 102 | 9 | 7.62 | 8 |
|---|
| Support Satisfaction | 304 |
1 | 1 | 4 | 4 | 9 | 9 | 24 | 56 | 79 | 117 | 9 | 7.64 | 8 |
|---|
| Support Improvement | 295 |
3 | 2 | 3 | 3 | 28 | 95 | 19 | 38 | 39 | 65 | 5 | 6.38 | 6 |
|---|
| Company Loyalty | 301 |
6 | 3 | 4 | 5 | 14 | 23 | 15 | 48 | 73 | 110 | 9 | 7.30 | 8 |
|---|
| Open Source Interest | 300 |
115 | 37 | 36 | 19 | 30 | 29 | 10 | 12 | 6 | 6 | 0 | 2.26 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 313 |
12 | 3.83% |
|---|
| Considering new Interface | 313 |
10 | 3.19% |
|---|
| System Installed on time? | 313 |
288 | 92.01% |
|---|
| Average Collection size: |
| 61607 |
|---|
| Type | Count |
|---|
| Public | 30 |
|---|
| Academic | 8 |
|---|
| School | 267 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 65 |
|---|
| [2] 10,001-100,000 | 202 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 611 |
1 | 5 | 7 | 2 | 14 | 26 | 45 | 137 | 200 | 174 | 8 | 7.54 | 8 |
|---|
| ILS Functionality | 602 |
| 3 | 11 | 5 | 13 | 29 | 58 | 119 | 211 | 153 | 8 | 7.45 | 8 |
|---|
| Print Functionality | 609 |
| | 3 | 6 | 15 | 17 | 26 | 92 | 215 | 235 | 9 | 7.89 | 8 |
|---|
| Electronic Functionality | 574 |
9 | 8 | 7 | 18 | 31 | 69 | 75 | 105 | 123 | 129 | 9 | 6.75 | 7 |
|---|
| Company Satisfaction | 610 |
2 | 1 | 3 | 9 | 18 | 26 | 43 | 110 | 200 | 198 | 8 | 7.62 | 8 |
|---|
| Support Satisfaction | 594 |
6 | 4 | 6 | 9 | 22 | 28 | 32 | 92 | 164 | 231 | 9 | 7.57 | 8 |
|---|
| Support Improvement | 573 |
7 | 2 | 5 | 6 | 57 | 149 | 49 | 68 | 104 | 126 | 5 | 6.53 | 7 |
|---|
| Company Loyalty | 590 |
20 | 7 | 8 | 4 | 30 | 42 | 37 | 73 | 150 | 219 | 9 | 7.24 | 8 |
|---|
| Open Source Interest | 568 |
216 | 57 | 54 | 36 | 78 | 61 | 26 | 13 | 14 | 13 | 0 | 2.40 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 621 |
21 | 3.38% |
|---|
| Considering new Interface | 621 |
25 | 4.03% |
|---|
| System Installed on time? | 621 |
562 | 90.50% |
|---|
| Average Collection size: |
| 44857 |
|---|
| Type | Count |
|---|
| Public | 61 |
|---|
| Academic | 8 |
|---|
| School | 539 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 118 |
|---|
| [2] 10,001-100,000 | 360 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
Statistics according to type and size categories
The following table presents the 2015 results according to the type and size of the library.
| Destiny | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 131 | 7.37 |
4 | | 0 | | 0 | | 44 | 6.93 | 0 | | 0 | | 80 | 7.63 | 1 | |
|---|
| ILSFunctionality | 131 | 7.28 |
4 | | 0 | | 0 | | 44 | 6.73 | 0 | | 0 | | 80 | 7.60 | 1 | |
|---|
| PrintFunctionality | 129 | 7.62 |
4 | | 0 | | 0 | | 43 | 6.79 | 0 | | 0 | | 79 | 8.11 | 1 | |
|---|
| ElectronicFunctionality | 124 | 6.11 |
4 | | 0 | | 0 | | 42 | 5.98 | 0 | | 0 | | 75 | 6.23 | 1 | |
|---|
| SatisfactionCustomerSupport | 129 | 7.50 |
4 | | 0 | | 0 | | 43 | 7.35 | 0 | | 0 | | 79 | 7.57 | 1 | |
|---|
| CompanyLoyalty | 126 | 7.10 |
4 | | 0 | | 0 | | 43 | 6.58 | 0 | | 0 | | 76 | 7.42 | 1 | |
|---|
| 2015 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 131 |
| | | 3 | 5 | 8 | 17 | 24 | 40 | 34 | 8 | 7.37 | 8 |
|---|
| ILS Functionality | 131 |
| | 2 | | 5 | 10 | 17 | 28 | 39 | 30 | 8 | 7.28 | 8 |
|---|
| Print Functionality | 129 |
1 | | | | 4 | 11 | 6 | 27 | 33 | 47 | 9 | 7.62 | 8 |
|---|
| Electronic Functionality | 124 |
2 | 1 | 7 | 9 | 8 | 18 | 16 | 28 | 13 | 22 | 7 | 6.11 | 7 |
|---|
| Company Satisfaction | 129 |
| | 1 | | 4 | 7 | 13 | 31 | 39 | 34 | 8 | 7.49 | 8 |
|---|
| Support Satisfaction | 129 |
| | | 3 | 10 | 2 | 13 | 23 | 33 | 45 | 9 | 7.50 | 8 |
|---|
| Support Improvement | 118 |
4 | | 2 | 3 | 8 | 33 | 9 | 21 | 12 | 26 | 5 | 6.28 | 7 |
|---|
| Company Loyalty | 126 |
4 | 4 | | 2 | 6 | 11 | 8 | 18 | 25 | 48 | 9 | 7.10 | 8 |
|---|
| Open Source Interest | 123 |
59 | 9 | 16 | 3 | 17 | 7 | 4 | 4 | 3 | 1 | 0 | 1.93 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 137 |
10 | 7.30% |
|---|
| Considering new Interface | 137 |
5 | 3.65% |
|---|
| System Installed on time? | 137 |
121 | 88.32% |
|---|
| Average Collection size: |
| 183623 |
|---|
| Type | Count |
|---|
| Public | 45 |
|---|
| Academic | 4 |
|---|
| School | 84 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 15 |
|---|
| [2] 10,001-100,000 | 98 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 5 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 120 |
| | 4 | 6 | 3 | 5 | 9 | 23 | 41 | 29 | 8 | 7.22 | 8 |
|---|
| ILS Functionality | 120 |
| 2 | 5 | 3 | 5 | 2 | 8 | 24 | 42 | 29 | 8 | 7.20 | 8 |
|---|
| Print Functionality | 120 |
1 | 1 | 2 | 2 | | 4 | 8 | 19 | 43 | 40 | 8 | 7.63 | 8 |
|---|
| Electronic Functionality | 115 |
8 | 3 | 1 | 4 | 5 | 14 | 15 | 25 | 28 | 12 | 8 | 6.12 | 7 |
|---|
| Company Satisfaction | 119 |
1 | 1 | 4 | 1 | 2 | 5 | 9 | 20 | 39 | 37 | 8 | 7.43 | 8 |
|---|
| Support Satisfaction | 118 |
1 | 1 | 3 | 2 | 3 | 8 | 7 | 18 | 31 | 44 | 9 | 7.43 | 8 |
|---|
| Support Improvement | 113 |
2 | | 4 | 3 | 10 | 41 | 8 | 13 | 11 | 21 | 5 | 6.00 | 5 |
|---|
| Company Loyalty | 117 |
5 | 6 | 1 | 1 | 6 | 9 | 5 | 16 | 22 | 46 | 9 | 6.94 | 8 |
|---|
| Open Source Interest | 112 |
48 | 15 | 12 | 3 | 13 | 11 | 1 | 2 | 4 | 3 | 0 | 2.09 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 122 |
13 | 10.66% |
|---|
| Considering new Interface | 122 |
5 | 4.10% |
|---|
| System Installed on time? | 122 |
113 | 92.62% |
|---|
| Average Collection size: |
| 155840 |
|---|
| Type | Count |
|---|
| Public | 33 |
|---|
| Academic | 4 |
|---|
| School | 81 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 19 |
|---|
| [2] 10,001-100,000 | 80 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 363 |
1 | | | | 2 | 13 | 30 | 80 | 133 | 104 | 8 | 7.75 | 8 |
|---|
| ILS Functionality | 363 |
1 | | 3 | 1 | 4 | 15 | 22 | 93 | 139 | 85 | 8 | 7.60 | 8 |
|---|
| Print Functionality | 362 |
| | | 1 | 2 | 6 | 13 | 58 | 120 | 162 | 9 | 8.13 | 8 |
|---|
| Electronic Functionality | 333 |
6 | | 6 | 7 | 9 | 42 | 49 | 83 | 79 | 52 | 7 | 6.77 | 7 |
|---|
| Company Satisfaction | 362 |
| 1 | 3 | 3 | 4 | 8 | 18 | 67 | 133 | 125 | 8 | 7.84 | 8 |
|---|
| Support Satisfaction | 360 |
1 | 2 | 4 | 3 | 3 | 15 | 21 | 61 | 101 | 149 | 9 | 7.80 | 8 |
|---|
| Support Improvement | 346 |
5 | 4 | 2 | 3 | 12 | 121 | 25 | 36 | 71 | 67 | 5 | 6.48 | 7 |
|---|
| Company Loyalty | 355 |
8 | 3 | 1 | 2 | 4 | 19 | 18 | 48 | 89 | 163 | 9 | 7.73 | 8 |
|---|
| Open Source Interest | 346 |
154 | 33 | 28 | 20 | 25 | 60 | 13 | 5 | 4 | 4 | 0 | 2.11 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 368 |
5 | 1.36% |
|---|
| Considering new Interface | 368 |
4 | 1.09% |
|---|
| System Installed on time? | 368 |
337 | 91.58% |
|---|
| Average Collection size: |
| 37635 |
|---|
| Type | Count |
|---|
| Public | 26 |
|---|
| Academic | 2 |
|---|
| School | 335 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 61 |
|---|
| [2] 10,001-100,000 | 248 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 48 |
| | | 1 | 2 | 4 | 6 | 11 | 16 | 8 | 8 | 7.17 | 8 |
|---|
| ILS Functionality | 47 |
1 | | 1 | 3 | 2 | 3 | 4 | 15 | 14 | 4 | 7 | 6.62 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 48 |
| | | | 2 | 2 | 2 | 10 | 20 | 12 | 8 | 7.67 | 8 |
|---|
| Support Satisfaction | 48 |
| | | | 1 | 2 | 1 | 7 | 17 | 20 | 9 | 8.02 | 8 |
|---|
| Support Improvement | 46 |
| | | | 1 | 14 | 3 | 10 | 12 | 6 | 5 | 6.78 | 7 |
|---|
| Company Loyalty | 48 |
1 | 2 | 3 | 1 | 3 | 4 | 3 | 6 | 8 | 17 | 9 | 6.67 | 8 |
|---|
| Open Source Interest | 48 |
18 | 6 | 7 | 3 | 6 | 3 | 2 | 1 | | 2 | 0 | 2.19 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 49 |
8 | 16.33% |
|---|
| Considering new Interface | 49 |
3 | 6.12% |
|---|
| System Installed on time? | 49 |
46 | 93.88% |
|---|
| Average Collection size: |
| 60496 |
|---|
| Type | Count |
|---|
| Public | 36 |
|---|
| Academic | 3 |
|---|
| School | 10 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 40 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 37 |
1 | | 1 | 2 | | 1 | 5 | 10 | 8 | 9 | 7 | 6.97 | 7 |
|---|
| ILS Functionality | 36 |
| 1 | 1 | 1 | 1 | 3 | 6 | 12 | 5 | 6 | 7 | 6.64 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 37 |
| | 1 | | | 3 | 6 | 10 | 8 | 9 | 7 | 7.24 | 7 |
|---|
| Support Satisfaction | 37 |
1 | | | 1 | 1 | 2 | 5 | 5 | 12 | 10 | 8 | 7.24 | 8 |
|---|
| Support Improvement | 35 |
1 | | | 1 | 2 | 14 | 2 | 4 | 4 | 7 | 5 | 6.17 | 5 |
|---|
| Company Loyalty | 37 |
3 | | 2 | | 2 | 3 | 3 | 9 | 4 | 11 | 9 | 6.46 | 7 |
|---|
| Open Source Interest | 37 |
7 | 6 | 7 | 5 | 1 | 3 | 1 | 3 | 1 | 3 | 0 | 3.14 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 37 |
5 | 13.51% |
|---|
| Considering new Interface | 37 |
2 | 5.41% |
|---|
| System Installed on time? | 37 |
34 | 91.89% |
|---|
| Average Collection size: |
| 74155 |
|---|
| Type | Count |
|---|
| Public | 22 |
|---|
| Academic | 1 |
|---|
| School | 14 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 25 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 23 |
| 1 | 1 | 1 | 1 | 2 | 2 | 1 | 12 | 2 | 8 | 6.65 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 23 |
| 1 | 3 | 1 | | 2 | | 6 | 6 | 4 | 7 | 6.35 | 7 |
|---|
| Support Satisfaction | 23 |
| 1 | 1 | 1 | 2 | 1 | 1 | 5 | 8 | 3 | 8 | 6.57 | 7 |
|---|
| Support Improvement | 23 |
| | 2 | 2 | 1 | 7 | 1 | 1 | 6 | 3 | 5 | 5.96 | 5 |
|---|
| Company Loyalty | 23 |
3 | | 1 | 1 | 1 | 2 | | 3 | 8 | 4 | 8 | 6.09 | 8 |
|---|
| Open Source Interest | 23 |
6 | 5 | 3 | 1 | 1 | | 3 | 1 | | 3 | 0 | 3.04 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 23 |
2 | 8.70% |
|---|
| Considering new Interface | 23 |
1 | 4.35% |
|---|
| System Installed on time? | 23 |
22 | 95.65% |
|---|
| Average Collection size: |
| 20091 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 0 |
|---|
| School | 8 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 18 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 15 |
| 1 | | | | 1 | 1 | 3 | 6 | 3 | 8 | 7.20 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 15 |
| 1 | | | | 1 | 1 | 2 | 5 | 5 | 8 | 7.40 | 8 |
|---|
| Support Satisfaction | 15 |
| 1 | | | | 1 | | 2 | 6 | 5 | 8 | 7.53 | 8 |
|---|
| Support Improvement | 14 |
1 | | 1 | | | 5 | | | 3 | 4 | 5 | 6.21 | 8 |
|---|
| Company Loyalty | 15 |
2 | | | | | | | 5 | 3 | 5 | 7 | 6.93 | 8 |
|---|
| Open Source Interest | 15 |
7 | 1 | | 3 | | 1 | | 2 | | 1 | 0 | 2.53 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 15 |
2 | 13.33% |
|---|
| Considering new Interface | 15 |
0 | 0.00% |
|---|
| System Installed on time? | 15 |
14 | 93.33% |
|---|
| 2008 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 8 |
| | | | 1 | | 1 | 2 | 3 | 1 | 8 | 7.13 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 8 |
| | | | | | 1 | | 3 | 4 | 9 | 8.25 | 9 |
|---|
| Support Satisfaction | 8 |
| | | | | 1 | 1 | 1 | 4 | 1 | 8 | 7.38 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 8 |
| | | 1 | | 1 | | 1 | 2 | 3 | 9 | 7.25 | 8 |
|---|
| Open Source Interest | 7 |
| 1 | 2 | | 1 | | 1 | 2 | | | 2 | 4.14 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 8 |
1 | 12.50% |
|---|
| Considering new Interface | 8 |
1 | 12.50% |
|---|
| System Installed on time? | 8 |
7 | 87.50% |
|---|
| 2007 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | | | | | 3 | | 4 | | 8 | 7.14 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 10 |
| | | 1 | | | 2 | 1 | 4 | 2 | 8 | 7.20 | 8 |
|---|
| Support Satisfaction | 10 |
| | | 1 | | 1 | 2 | | 3 | 3 | 8 | 7.10 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 10 |
| | | | | 3 | 1 | 2 | 1 | 3 | 5 | 7.00 | 7 |
|---|
| Open Source Interest | 10 |
2 | 1 | 1 | | 1 | 1 | 1 | 1 | 2 | | 0 | 4.10 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 10 |
2 | 20.00% |
|---|
| Considering new Interface | 10 |
1 | 10.00% |
|---|
| System Installed on time? | 10 |
1 | 10.00% |
|---|
2024 : gen: 7.18 company 6.81 loyalty 6.41 support 7.22
2023 : gen: 7.47 company 7.56 loyalty 6.97 support 7.83
2022 : gen: 7.20 company 6.99 loyalty 7.01 support 7.22
2021 : gen: 7.42 company 7.51 loyalty 7.57 support 7.74
2020 : gen: 7.50 company 7.70 loyalty 7.49 support 7.68
2019 : gen: 7.47 company 7.49 loyalty 7.13 support 7.61
2018 : gen: 7.46 company 7.56 loyalty 7.01 support 7.59
2017 : gen: 7.46 company 7.62 loyalty 7.30 support 7.64
2016 : gen: 7.54 company 7.62 loyalty 7.24 support 7.57
2015 : gen: 7.37 company 7.49 loyalty 7.10 support 7.50
2014 : gen: 7.22 company 7.43 loyalty 6.94 support 7.43
2013 : gen: 7.75 company 7.84 loyalty 7.73 support 7.80
2012 : gen: 7.17 company 7.67 loyalty 6.67 support 8.02
2011 : gen: 6.97 company 7.24 loyalty 6.46 support 7.24
2010 : gen: 6.65 company 6.35 loyalty 6.09 support 6.57
2009 : gen: 7.20 company 7.40 loyalty 6.93 support 7.53
2008 : gen: 7.13 company 8.25 loyalty 7.25 support 7.38
2007 : gen: 7.14 company 7.20 loyalty 7.00 support 7.10
Comments
We quit using ProQuest's Summon Discovery because our IT department does not support Proxy Servers and we could not get their 360 Link Resolver to work without one.
We can not afford an ILS system bigger than those at the level of Follett's Destiny Program. As much as we would like to upgrade to a Sirsi Dynix type system more appropriate for a small academic institution we can not afford one at this time.
(Type: Academic)
We use Destiny from Follett. This product has far more features than we are able to implement due to lack of staff and time to implement. We are very happy with Destiny.
(Type: School)
I HATE open source ILS. It doesn't work for me. We had it as part of a consortium and I left the consortium because of the open source ILS. As a school library with only one library and a staff of 1 - using an open source program without support was terrible. I was so frustrated. I tried to get help from the public library, but they "didn't have time". They wanted my money to help pay for Evergreen, but wouldn't help me when I needed it. It also wasn't really kid-friendly. Being a school, I needed a ILS that students could navigate a little easier. I've been happy with Follett.
(Type: School)
This is a county wide school library consortium with 35 individual partners. the above number does bot include digital materials
(Type: School)
It would be much easier to use the Destiny system if it were geared more toward a public library setting, as opposed to a school scenario. It is difficult to impossible to get all the info for our Annual Report by using the report generator with this system.
(Type: Public)
We are unhappy with Follett's proprietary nature, which makes it impossible for us to take advantage of, for instance, Ebsco Novelist K-8's ability to be embedded in the online catalog.
We are dissatisfied with the lack of local control over the public display of catalog information in Destiny, and the fact that Follett's priorities do not align with our library's priorities.
Follett have been responsive insofar as we have had email communication with them about our needs, but so far no actual results have been seen.
We are dissatisfied with the level of cataloging expertise shown by Follett customer service: questions about cataloging almost never receive usable responses.
Re Bywater: we have been extremely impressed by their responsiveness, especially its timeliness, and we are in discussion with them re migrating to Koha. We will go ahead if the customization possibilities for the Koha interface align with the needs of our library and our students.
(Type: School)
Some aspects of Destiny reporting is more geared towards public libraries and not towards school libraries.
(Type: School)
[...]
(Type: School)
When we upgrated to Destiny, we had more issues and in a lot of areas, it was more difficult to operate with more frequent errors.
(Type: Public)
We have submitted suggestions to Follett for improvements and new features in Destiny, but there is never any follow up to acknowledge submissions. For the most part Destiny meets our needs.
(Type: Public)
We have just installed Destiny in the last three months so unable to make comprehensive assessment of the system!
(Type: Special)
There are still glitches in the system that do not seem to get resolved. It is horrible at finding specific items in the general catalogue tab. Support does not always know what they need to know. At one time my technician was more knowledgeable than the support staff we were trying to work with.
(Type: Public)
Our library is looking into a better fit for a public library as compared with Follett which seems to be geared more toward school libraries.
(Type: Public)
The Destiny Library Manager System is a workable solution for school libraries but other library types should consider other vendors/products.
(Type: School)
Good basic system. Serves our current needs. No on campus tech infrastructure for Open Source system or support.
(Type: Academic)
When our school first moved to automation we used winnebago. We then went with the open-source program Evergreen. Being a library with a staff of one person, using Evergreen was extremely difficult. There was no support and the software difficult to manage. Uploading marc records, searching, everything about it was frustrating for me and the students of our school. Saving money and time was a big incentive to move our circulation to Follett Destiny. Overall, I am happy with the migration.
(Type: School)
We have been generally pleased with the union version of Destiny Library and Textbook Manager.
The two most significant detractions to implementation is the a) software costs, both initial and annual service fee and b) lack of user friendly training opportunities for both counter staff and student patrons (built-in discovery interface).
ILS-specific user forums would be great, especially if they can be regionalized/localized.
The promotion of normalizing student access to the ILS from home and the class room would promote greater book checkout. This is should in concert with promoting other information databases to be accessed from home, such as subscription based data access; Discovery Education, SIRS, etc.
(Type: School)
I love Follett; lots of options already built-in, fairly good response when they get suggestions (2/year updates). We're hosted by them, so we get the updates right away (compared to being two versions back when we were hosted by the district). Great community of users as well, who help each other with issues.
(Type: School)
[...]
(Type: School)
I am happy with Follett Destiny. The only thing I wish I could do is print a report for labels that would allow me to print a batch of barcodes (not sequential) on a page of labels at one time.
(Type: School)
[...]
(Type: Public)
WE switched from Koha supported by ByWaters Solutions for Follett Destiny because we had a switch in people running out department. There were new people in the department that had worked with Destiny in the past that said they were unable to have Koha do what they were used to Destiny being able to do. We also had our in-house open source person leave the district and there was no one else that could do the things he could do. Follett made the District an offer they couldn't refuse. We'll be paying for it in the future but it was easy for them to do at the time. I have not been impressed with Folletts customer support as we are still having barcodes read incorrectly or not at all. The other librarians are happy with Follett and the district is looking at adding asset manager to our contract to help manage the ipads we have.
(Type: School)
I run a consortium.
(Type: Consortium)
I have used this software before Follett bought it and have used it since 1983 and went through Apple IIE, DOS, 3.1 to the online version now. Have always had good tech support from them.
(Type: Public)
I am the new librarian and trying to work things out on my own. Perhaps I should contact you with the relatively few questions I do have.
(Type: Public)
Product is satisfactory.
Price appropriate for our budget.
Some staff have objections about the functionality.
(Type: Academic)
Current implementation covers library, textbooks, and assets. Each are provided as separate modules and the features (access, programming, customization, etc.) varies from module to module. This creates a learning curve when moving from one module to the next. For example, adding a field in one module is not possible in another.
(Type: School)
Our current version of Destiny is about 5 years old, so we are considering updating to a newer version. It is possible a newer version will offer the options we are now requiring for better usability and information gathering.
(Type: Public)
Customer Service has been unable to give me correct information when I have inquired about issues in the system.
(Type: School)
At this time we have frustrations with Destiny because it is limited in the "custom reports" that can be created. There are many limitations in the "Reports" section. Truly "custom reports" would allow key filters or search terms to be chosen by the user.
We are in a large school system that rarely changes software. I do not foresee our district changing to a discovery interface or an open source ILS. We have twenty sites with an approximate total collection of 400,000 items. Both of these options would be very helpful.
(Type: School)
The survey is listed for the district...we have 34 schools. I really only can answer for my school
(Type: School)
We are very pleased with our vendor -Follett as they provide excellent support and have kept up with changing technology adding apps etc. The open source systems we have seen look quite outdated, and have little interest in going back in time.
(Type: Public)
We have chosen to manage our print materials through Destiny and our ebooks through MackinVIA. Destiny is still our main catalog, but it would be interesting to see how many school libraries (or public libraries) are using multiple systems to manage multiple media types.
(Type: School)
Our library books are through San[...] which uses polaris
(Type: School)