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Statistical Report for Liberty

4 Responses for Liberty in 2022

2 Responses for Liberty in 2021

5 Responses for Liberty in 2020

2019 Survey Results
Product: Liberty		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7						1		2	4		8	7.29	8
ILS Functionality	7						1	1	3	1	1	7	7.00	7
Print Functionality	7						1		2	2	2	7	7.57	8
Electronic Functionality	7						1	3	1	1	1	6	6.71	6
Company Satisfaction	7								2	3	2	8	8.00	8
Support Satisfaction	7								2	2	3	9	8.14	8
Support Improvement	6						1		2		3	9	7.67	9
Company Loyalty	7					1			1	3	2	8	7.57	8
Open Source Interest	7	3		2	1			1				0	1.86	2

Category	Total	Yes	percent
Considering new ILS	7	1	14.29%
Considering new Interface	7	1	14.29%
System Installed on time?	7	6	85.71%

Average Collection size:		50306

Type	Count
Public	1
Academic	4
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	4
[3] 100,001-250,000	2
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2 Responses for Liberty in 2018

4 Responses for Liberty in 2017

2016 Survey Results
Product: Liberty		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	8						1		1	3	3	8	7.88	8
ILS Functionality	8						1		3	1	3	7	7.63	8
Print Functionality	8						1		2	1	4	9	7.88	9
Electronic Functionality	7				1	1	1			2	2	8	6.57	8
Company Satisfaction	8							1	1	3	3	8	8.00	8
Support Satisfaction	8						2			1	5	9	7.88	9
Support Improvement	7				1	1			3	2		7	6.29	7
Company Loyalty	8		1					2	2		3	9	6.75	7
Open Source Interest	8	3	2	1						1	1	0	2.63	1

Category	Total	Yes	percent
Considering new ILS	8	1	12.50%
Considering new Interface	8	1	12.50%
System Installed on time?	8	7	87.50%

Average Collection size:		65625

Type	Count
Public	2
Academic	1
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	2
[2] 10,001-100,000	3
[3] 100,001-250,000	0
[4] 250,001-1,000,000	1
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

Statistics according to type and size categories

The following table presents the 2015 results according to the type and size of the library.

Liberty	all		Academic						Public						School		Consortium
			small		medium		large		small		medium		large
	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg	n	avg
SatisfactionLevelILS	11	7.91	3		0		0		1		0		0		0		0
ILSFunctionality	11	7.91	3		0		0		1		0		0		0		0
PrintFunctionality	11	8.18	3		0		0		1		0		0		0		0
ElectronicFunctionality	10	6.70	3		0		0		0		0		0		0		0
SatisfactionCustomerSupport	11	8.00	3		0		0		1		0		0		0		0
CompanyLoyalty	11	7.55	3		0		0		1		0		0		0		0

2015 Survey Results
Product: Liberty		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	11							1	2	5	3	8	7.91	8
ILS Functionality	11							1	3	3	4	9	7.91	8
Print Functionality	11							1	2	2	6	9	8.18	9
Electronic Functionality	10					1	1	2	3	2	1	7	6.70	7
Company Satisfaction	11						1		5	3	2	7	7.45	7
Support Satisfaction	11						1	1	1	2	6	9	8.00	9
Support Improvement	10					1	2	3		1	3	6	6.70	6
Company Loyalty	11				1		1		2	2	5	9	7.55	8
Open Source Interest	11	2	2	2	2		1				2	0	3.18	2

Category	Total	Yes	percent
Considering new ILS	12	2	16.67%
Considering new Interface	12	0	0.00%
System Installed on time?	12	9	75.00%

Average Collection size:		23732

Type	Count
Public	1
Academic	3
School	0
Consortium	0
Special	4

Size Category	Count
[1] Under 10,000	5
[2] 10,001-100,000	5
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2014 Survey Results
Product: Liberty		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	8				1			2	1	2	2	6	7.00	8
ILS Functionality	8				1	1		1	3		2	7	6.50	7
Print Functionality	8							1	2	2	3	9	7.88	8
Electronic Functionality	8		1			1	2		1	1	2	5	6.00	7
Company Satisfaction	8					1			2	4	1	8	7.38	8
Support Satisfaction	8						1		2	3	2	8	7.63	8
Support Improvement	7					2	1	1	1		2	4	6.29	6
Company Loyalty	8	1					1	1	1		4	9	6.75	9
Open Source Interest	8	5			2	1						0	1.25	0

Category	Total	Yes	percent
Considering new ILS	8	2	25.00%
Considering new Interface	8	0	0.00%
System Installed on time?	8	7	87.50%

Average Collection size:		41625

Type	Count
Public	0
Academic	0
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	6
[3] 100,001-250,000	1
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2013 Survey Results
Product: Liberty		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	9		1					2		2	4	9	7.22	8
ILS Functionality	9			1			1		3		4	9	7.11	7
Print Functionality	9			1					2	1	5	9	7.67	9
Electronic Functionality	8			1	1			2	1	1	2	6	6.25	7
Company Satisfaction	9							2	1	2	4	9	7.89	8
Support Satisfaction	9							1	3	1	4	9	7.89	8
Support Improvement	8						3	1	2	1	1	5	6.50	7
Company Loyalty	9		1					1		3	4	9	7.44	8
Open Source Interest	9	4	1	1		1	1			1		0	2.22	1

Category	Total	Yes	percent
Considering new ILS	9	2	22.22%
Considering new Interface	9	2	22.22%
System Installed on time?	9	9	100.00%

Average Collection size:		45778

Type	Count
Public	0
Academic	1
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	1
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

2012 Survey Results
Product: Liberty		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	11	1			1		1	3	1	1	3	6	6.18	6
ILS Functionality	11	1		1	1		1	2		2	3	9	5.91	6
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	11		1	1					4	3	2	7	6.64	7
Support Satisfaction	11	1			1			1	3	2	3	7	6.64	7
Support Improvement	10		1			1	2	1	3		2	7	6.00	7
Company Loyalty	11	1			1		1	2	1	1	4	9	6.45	7
Open Source Interest	11	5		2		1	2	1				0	2.18	2

Category	Total	Yes	percent
Considering new ILS	11	2	18.18%
Considering new Interface	11	3	27.27%
System Installed on time?	11	10	90.91%

Average Collection size:		36864

Type	Count
Public	2
Academic	5
School	0
Consortium	0
Special	0

Size Category	Count
[1] Under 10,000	1
[2] 10,001-100,000	8
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

4 Responses for Liberty in 2011

2010 Survey Results
Product: Liberty		Response Distribution										Statistics
Category	Responses	0	1	2	3	4	5	6	7	8	9	Mode	Mean	Median
ILS Satisfaction	7		1		1		1			4		8	5.86	8
ILS Functionality	0											0	0.00
Print Functionality	0											0	0.00
Electronic Functionality	0											0	0.00
Company Satisfaction	7		1		2				1	2	1	3	5.57	7
Support Satisfaction	7		1	1					2	1	2	7	6.14	7
Support Improvement	7	1		1		1	2		1		1	5	4.57	5
Company Loyalty	7	1			2					2	2	3	5.71	8
Open Source Interest	6	3			1		1				1	0	2.83	3

Category	Total	Yes	percent
Considering new ILS	7	1	14.29%
Considering new Interface	7	0	0.00%
System Installed on time?	7	5	71.43%

Average Collection size:		31740

Type	Count
Public	0
Academic	0
School	0
Consortium	0
Special	1

Size Category	Count
[1] Under 10,000	0
[2] 10,001-100,000	0
[3] 100,001-250,000	0
[4] 250,001-1,000,000	0
[5] 1,000,001-10,000,000	0
[6] over 10,000,001	0

1 Responses for Liberty in 2009

1 Responses for Liberty in 2008

1 Responses for Liberty in 2007

2019 : gen: 7.29 company 8.00 loyalty 7.57 support 8.14

2016 : gen: 7.88 company 8.00 loyalty 6.75 support 7.88

2015 : gen: 7.91 company 7.45 loyalty 7.55 support 8.00

2014 : gen: 7.00 company 7.38 loyalty 6.75 support 7.63

2013 : gen: 7.22 company 7.89 loyalty 7.44 support 7.89

2012 : gen: 6.18 company 6.64 loyalty 6.45 support 6.64

2010 : gen: 5.86 company 5.57 loyalty 5.71 support 6.14

Comments

Many upgrades and enhancements are client driven which makes for a very satisfying relationship. (Type: Special)

ILS

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