Statistical Report for ResourceMate
1 Responses for ResourceMate in 2024 |
2 Responses for ResourceMate in 2023 |
4 Responses for ResourceMate in 2022 |
3 Responses for ResourceMate in 2021 |
2020 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 7 |
| | | | | 1 | | 1 | 2 | 3 | 9 | 7.86 | 8 |
ILS Functionality | 6 |
| | | | | | | 1 | 2 | 3 | 9 | 8.33 | 9 |
Print Functionality | 7 |
| | | | | | | 2 | 2 | 3 | 9 | 8.14 | 8 |
Electronic Functionality | 6 |
1 | | | | 1 | | | | 1 | 3 | 9 | 6.50 | 9 |
Company Satisfaction | 7 |
| | | | | | | 1 | 1 | 5 | 9 | 8.57 | 9 |
Support Satisfaction | 7 |
| | | | | | | 1 | 1 | 5 | 9 | 8.57 | 9 |
Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Loyalty | 6 |
| 1 | | | | | | 1 | | 4 | 9 | 7.33 | 9 |
Open Source Interest | 7 |
5 | 1 | 1 | | | | | | | | 0 | 0.43 | 0 |
Category | Total | Yes | percent |
Considering new ILS | 7 |
0 | 0.00% |
Considering new Interface | 7 |
0 | 0.00% |
System Installed on time? | 7 |
0 | 0.00% |
Average Collection size: |
| 11458 |
Type | Count |
Public | 6 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
4 Responses for ResourceMate in 2019 |
2018 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 6 |
| | | | 1 | 1 | | 2 | | 2 | 7 | 6.83 | 7 |
ILS Functionality | 6 |
| | | 1 | 1 | | | 2 | | 2 | 7 | 6.50 | 7 |
Print Functionality | 6 |
| | | | 1 | 1 | | 1 | 1 | 2 | 9 | 7.00 | 8 |
Electronic Functionality | 6 |
1 | | | | | 1 | 1 | 1 | | 2 | 9 | 6.00 | 7 |
Company Satisfaction | 6 |
| | | | | 1 | | 1 | 1 | 3 | 9 | 7.83 | 9 |
Support Satisfaction | 6 |
| | | | | 1 | | 1 | 1 | 3 | 9 | 7.83 | 9 |
Support Improvement | 5 |
| | | | 1 | 1 | 1 | | | 2 | 9 | 6.60 | 6 |
Company Loyalty | 6 |
| 1 | | | 1 | 1 | | | 1 | 2 | 9 | 6.00 | 8 |
Open Source Interest | 6 |
4 | | 1 | | | | | | 1 | | 0 | 1.67 | 0 |
Category | Total | Yes | percent |
Considering new ILS | 6 |
0 | 0.00% |
Considering new Interface | 6 |
0 | 0.00% |
System Installed on time? | 6 |
5 | 83.33% |
Average Collection size: |
| 11914 |
Type | Count |
Public | 4 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 2 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 5 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2017 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 8 |
| | | | | | | 3 | | 5 | 9 | 8.25 | 9 |
ILS Functionality | 8 |
| | | | | | | 2 | 2 | 4 | 9 | 8.25 | 9 |
Print Functionality | 8 |
| | | | | | | 2 | 2 | 4 | 9 | 8.25 | 9 |
Electronic Functionality | 8 |
1 | | | | | | | 3 | 1 | 3 | 7 | 7.00 | 8 |
Company Satisfaction | 8 |
| | | | | | | 2 | 1 | 5 | 9 | 8.38 | 9 |
Support Satisfaction | 8 |
| | | | | | | 1 | 1 | 6 | 9 | 8.63 | 9 |
Support Improvement | 8 |
| | | | 1 | 3 | | 1 | 1 | 2 | 5 | 6.50 | 7 |
Company Loyalty | 8 |
| | | | 1 | 1 | | 1 | 2 | 3 | 9 | 7.38 | 8 |
Open Source Interest | 8 |
4 | 1 | | | | 1 | | 1 | | 1 | 0 | 2.75 | 1 |
Category | Total | Yes | percent |
Considering new ILS | 9 |
1 | 11.11% |
Considering new Interface | 9 |
0 | 0.00% |
System Installed on time? | 9 |
8 | 88.89% |
Average Collection size: |
| 8850 |
Type | Count |
Public | 6 |
Academic | 1 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2016 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 11 |
| | | | 2 | | 1 | 1 | 4 | 3 | 8 | 7.27 | 8 |
ILS Functionality | 10 |
| | 1 | | | | 2 | 1 | 3 | 3 | 8 | 7.20 | 8 |
Print Functionality | 11 |
| | | 1 | | | | 3 | 3 | 4 | 9 | 7.64 | 8 |
Electronic Functionality | 9 |
1 | | | 1 | | 2 | 1 | 1 | 1 | 2 | 5 | 5.78 | 6 |
Company Satisfaction | 10 |
| | | 1 | | | 1 | | 4 | 4 | 8 | 7.70 | 8 |
Support Satisfaction | 11 |
| | | 1 | 1 | | | 1 | 2 | 6 | 9 | 7.64 | 9 |
Support Improvement | 10 |
| | | 1 | | 2 | | 1 | 3 | 3 | 8 | 7.10 | 8 |
Company Loyalty | 10 |
| | 1 | | 1 | | | 1 | 5 | 2 | 8 | 7.10 | 8 |
Open Source Interest | 7 |
2 | 1 | 1 | 1 | | 1 | 1 | | | | 0 | 2.43 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 11 |
0 | 0.00% |
Considering new Interface | 11 |
0 | 0.00% |
System Installed on time? | 11 |
11 | 100.00% |
Average Collection size: |
| 9102 |
Type | Count |
Public | 8 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 1 |
Size Category | Count |
[1] Under 10,000 | 7 |
[2] 10,001-100,000 | 4 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
Statistics according to type and size categories
The following table presents the 2015 results according to the type and size of the library.
ResourceMate | all | Academic | Public | School | Consortium |
| | small | medium | large | small | medium | large | | |
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
SatisfactionLevelILS | 16 | 7.50 |
0 | | 0 | | 0 | | 11 | 7.27 | 0 | | 0 | | 0 | | 0 | |
ILSFunctionality | 15 | 7.80 |
0 | | 0 | | 0 | | 11 | 7.55 | 0 | | 0 | | 0 | | 0 | |
PrintFunctionality | 15 | 7.87 |
0 | | 0 | | 0 | | 10 | 7.70 | 0 | | 0 | | 0 | | 0 | |
ElectronicFunctionality | 16 | 6.75 |
0 | | 0 | | 0 | | 11 | 6.45 | 0 | | 0 | | 0 | | 0 | |
SatisfactionCustomerSupport | 16 | 8.25 |
0 | | 0 | | 0 | | 11 | 8.27 | 0 | | 0 | | 0 | | 0 | |
CompanyLoyalty | 15 | 7.47 |
0 | | 0 | | 0 | | 11 | 7.09 | 0 | | 0 | | 0 | | 0 | |
2015 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 16 |
| | | | | 2 | | 6 | 4 | 4 | 7 | 7.50 | 8 |
ILS Functionality | 15 |
| | | | | 1 | | 4 | 6 | 4 | 8 | 7.80 | 8 |
Print Functionality | 15 |
| | | | | 1 | | 3 | 7 | 4 | 8 | 7.87 | 8 |
Electronic Functionality | 16 |
2 | | | | | | 1 | 5 | 5 | 3 | 7 | 6.75 | 8 |
Company Satisfaction | 16 |
| | | | | 1 | | 2 | 5 | 8 | 9 | 8.19 | 9 |
Support Satisfaction | 16 |
| | | | | 1 | | 2 | 4 | 9 | 9 | 8.25 | 9 |
Support Improvement | 16 |
| | | | 3 | 4 | 1 | 3 | 3 | 2 | 5 | 6.31 | 7 |
Company Loyalty | 15 |
| | | 1 | | 2 | 1 | 1 | 4 | 6 | 9 | 7.47 | 8 |
Open Source Interest | 15 |
5 | 3 | 2 | | 2 | 2 | 1 | | | | 0 | 2.07 | 1 |
Category | Total | Yes | percent |
Considering new ILS | 16 |
1 | 6.25% |
Considering new Interface | 16 |
0 | 0.00% |
System Installed on time? | 16 |
15 | 93.75% |
Average Collection size: |
| 10585 |
Type | Count |
Public | 11 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 8 |
[2] 10,001-100,000 | 8 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2014 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 10 |
| | | | | | 2 | 2 | 4 | 2 | 8 | 7.60 | 8 |
ILS Functionality | 10 |
| | | | | 1 | | 3 | 2 | 4 | 9 | 7.80 | 8 |
Print Functionality | 10 |
| | | | | | | 2 | 5 | 3 | 8 | 8.10 | 8 |
Electronic Functionality | 9 |
1 | | | | | | | 3 | 1 | 4 | 9 | 7.22 | 8 |
Company Satisfaction | 10 |
| | | | | | 1 | 3 | 1 | 5 | 9 | 8.00 | 9 |
Support Satisfaction | 10 |
| | | | | | | 4 | | 6 | 9 | 8.20 | 9 |
Support Improvement | 10 |
| | | | | 3 | 1 | 2 | 2 | 2 | 5 | 6.90 | 7 |
Company Loyalty | 10 |
| | | | 1 | 1 | 1 | 2 | | 5 | 9 | 7.40 | 9 |
Open Source Interest | 10 |
4 | | 2 | | | 1 | 1 | 1 | 1 | | 0 | 3.00 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 10 |
0 | 0.00% |
Considering new Interface | 10 |
0 | 0.00% |
System Installed on time? | 10 |
10 | 100.00% |
Average Collection size: |
| 10258 |
Type | Count |
Public | 8 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 5 |
[2] 10,001-100,000 | 5 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2013 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 6 |
| | | 1 | | | 1 | | 2 | 2 | 8 | 7.17 | 8 |
ILS Functionality | 6 |
| | | 1 | | | 1 | | 3 | 1 | 8 | 7.00 | 8 |
Print Functionality | 6 |
| | | | | | 1 | 1 | 2 | 2 | 8 | 7.83 | 8 |
Electronic Functionality | 6 |
| | | | | 1 | 1 | 1 | 2 | 1 | 8 | 7.17 | 8 |
Company Satisfaction | 6 |
| | | | | | | 1 | 1 | 4 | 9 | 8.50 | 9 |
Support Satisfaction | 6 |
| | | | | | | | 1 | 5 | 9 | 8.83 | 9 |
Support Improvement | 5 |
| | | | | 1 | | | 2 | 2 | 8 | 7.80 | 8 |
Company Loyalty | 6 |
| | | | | | 1 | 1 | 1 | 3 | 9 | 8.00 | 9 |
Open Source Interest | 6 |
3 | | | | | 1 | | 1 | 1 | | 0 | 3.33 | 5 |
Category | Total | Yes | percent |
Considering new ILS | 6 |
1 | 16.67% |
Considering new Interface | 6 |
0 | 0.00% |
System Installed on time? | 6 |
6 | 100.00% |
Average Collection size: |
| 28863 |
Type | Count |
Public | 6 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 1 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 1 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2012 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 7 |
| | | | 1 | | | | 3 | 3 | 8 | 7.86 | 8 |
ILS Functionality | 7 |
| | | | 1 | | | | 3 | 3 | 8 | 7.86 | 8 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 7 |
| | | | 1 | | | | 2 | 4 | 9 | 8.00 | 9 |
Support Satisfaction | 7 |
| | | | | 1 | | | 1 | 5 | 9 | 8.29 | 9 |
Support Improvement | 6 |
| | | | | 1 | | | 2 | 3 | 9 | 8.00 | 9 |
Company Loyalty | 7 |
| 1 | | | | 1 | | | 2 | 3 | 9 | 7.00 | 8 |
Open Source Interest | 7 |
3 | | 2 | | 1 | | 1 | | | | 0 | 2.00 | 2 |
Category | Total | Yes | percent |
Considering new ILS | 7 |
0 | 0.00% |
Considering new Interface | 7 |
0 | 0.00% |
System Installed on time? | 7 |
7 | 100.00% |
Average Collection size: |
| 8746 |
Type | Count |
Public | 4 |
Academic | 1 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 3 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2011 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 10 |
| | | | | 1 | 1 | | 6 | 2 | 8 | 7.70 | 8 |
ILS Functionality | 10 |
| | | | | 1 | 1 | 1 | 4 | 3 | 8 | 7.70 | 8 |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 10 |
| | | | | | 2 | | 3 | 5 | 9 | 8.10 | 9 |
Support Satisfaction | 10 |
| | | | | | | 1 | 4 | 5 | 9 | 8.40 | 9 |
Support Improvement | 10 |
| | | | 1 | 4 | 1 | | 3 | 1 | 5 | 6.30 | 6 |
Company Loyalty | 10 |
| | | | 1 | | | 2 | 1 | 6 | 9 | 8.00 | 9 |
Open Source Interest | 9 |
3 | 2 | 1 | | 1 | 1 | | | | 1 | 0 | 2.44 | 1 |
Category | Total | Yes | percent |
Considering new ILS | 10 |
0 | 0.00% |
Considering new Interface | 10 |
0 | 0.00% |
System Installed on time? | 10 |
10 | 100.00% |
Average Collection size: |
| 11360 |
Type | Count |
Public | 7 |
Academic | 0 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 5 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
2010 Survey Results |
Product: ResourceMate |
Response Distribution |
Statistics |
Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
ILS Satisfaction | 10 |
| | | | 1 | 1 | | 4 | 1 | 3 | 7 | 7.20 | 7 |
ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
Company Satisfaction | 10 |
| 1 | | | | 1 | | 1 | 2 | 5 | 9 | 7.40 | 9 |
Support Satisfaction | 10 |
| | | | 1 | | 1 | | 2 | 6 | 9 | 8.00 | 9 |
Support Improvement | 10 |
| | | | 1 | 2 | 1 | | 1 | 5 | 9 | 7.30 | 9 |
Company Loyalty | 10 |
| | | | 2 | 1 | | 1 | | 6 | 9 | 7.40 | 9 |
Open Source Interest | 7 |
3 | | | | 2 | | 1 | | 1 | | 0 | 3.14 | 4 |
Category | Total | Yes | percent |
Considering new ILS | 10 |
2 | 20.00% |
Considering new Interface | 10 |
0 | 0.00% |
System Installed on time? | 10 |
9 | 90.00% |
Average Collection size: |
| 9482 |
Type | Count |
Public | 7 |
Academic | 1 |
School | 0 |
Consortium | 0 |
Special | 0 |
Size Category | Count |
[1] Under 10,000 | 4 |
[2] 10,001-100,000 | 5 |
[3] 100,001-250,000 | 0 |
[4] 250,001-1,000,000 | 0 |
[5] 1,000,001-10,000,000 | 0 |
[6] over 10,000,001 | 0 |
5 Responses for ResourceMate in 2009 |
0 Responses for ResourceMate in 2008 |
4 Responses for ResourceMate in 2007 |
2020 : gen: 7.86 company 8.57 loyalty 7.33 support 8.57
2018 : gen: 6.83 company 7.83 loyalty 6.00 support 7.83
2017 : gen: 8.25 company 8.38 loyalty 7.38 support 8.63
2016 : gen: 7.27 company 7.70 loyalty 7.10 support 7.64
2015 : gen: 7.50 company 8.19 loyalty 7.47 support 8.25
2014 : gen: 7.60 company 8.00 loyalty 7.40 support 8.20
2013 : gen: 7.17 company 8.50 loyalty 8.00 support 8.83
2012 : gen: 7.86 company 8.00 loyalty 7.00 support 8.29
2011 : gen: 7.70 company 8.10 loyalty 8.00 support 8.40
2010 : gen: 7.20 company 7.40 loyalty 7.40 support 8.00
Comments
Expect to purchase a lap top computer
(Type: Public)
As I have recently been named CEO my answers may not reflect an accurate response for 2015.
(Type: Public)
none
(Type: )
[...]
(Type: Church)