Statistical Report for Koha -- Independent
| 2022 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 24 |
| | | | | | 2 | 4 | 12 | 6 | 8 | 7.92 | 8 |
|---|
| ILS Functionality | 23 |
| | | | | | 2 | 6 | 8 | 7 | 8 | 7.87 | 8 |
|---|
| Print Functionality | 24 |
| | | | | | | 5 | 11 | 8 | 8 | 8.13 | 8 |
|---|
| Electronic Functionality | 23 |
| | 1 | 2 | 1 | 3 | 2 | 6 | 6 | 2 | 7 | 6.39 | 7 |
|---|
| Company Satisfaction | 21 |
1 | | | 1 | | | 1 | 4 | 9 | 5 | 8 | 7.33 | 8 |
|---|
| Support Satisfaction | 20 |
1 | | 1 | | | | 1 | 4 | 7 | 6 | 8 | 7.30 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 20 |
| 1 | | | | | 2 | 1 | 11 | 5 | 8 | 7.65 | 8 |
|---|
| Open Source Interest | 15 |
2 | | | | | | | | 1 | 6 | 9 | 8.13 | 10 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 24 |
0 | 0.00% |
|---|
| Considering new Interface | 24 |
3 | 12.50% |
|---|
| System Installed on time? | 24 |
0 | 0.00% |
|---|
| Average Collection size: |
| 260709 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 10 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 10 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 7 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2021 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 16 |
| | | | | | 1 | 2 | 11 | 2 | 8 | 7.88 | 8 |
|---|
| ILS Functionality | 16 |
| | | | | | 1 | 6 | 6 | 3 | 7 | 7.69 | 8 |
|---|
| Print Functionality | 16 |
| | | | | 1 | | 2 | 6 | 7 | 9 | 8.13 | 8 |
|---|
| Electronic Functionality | 15 |
| | 2 | | 1 | 3 | 2 | 4 | 3 | | 7 | 5.80 | 6 |
|---|
| Company Satisfaction | 15 |
| | | | | 2 | 2 | 4 | 1 | 6 | 9 | 7.47 | 7 |
|---|
| Support Satisfaction | 13 |
| | | | | 2 | 1 | 5 | 1 | 4 | 7 | 7.31 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 14 |
| | | 1 | | 2 | | 4 | 2 | 5 | 9 | 7.29 | 8 |
|---|
| Open Source Interest | 8 |
1 | | | | | | | | 1 | | 0 | 8.50 | 10 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 16 |
1 | 6.25% |
|---|
| Considering new Interface | 16 |
1 | 6.25% |
|---|
| System Installed on time? | 16 |
0 | 0.00% |
|---|
| Average Collection size: |
| 615792 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 6 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2020 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 37 |
| | | | | 1 | 1 | 6 | 15 | 14 | 8 | 8.08 | 8 |
|---|
| ILS Functionality | 38 |
| | | | | 2 | 1 | 8 | 11 | 16 | 9 | 8.00 | 8 |
|---|
| Print Functionality | 37 |
| | | | | | 2 | 3 | 13 | 19 | 9 | 8.32 | 9 |
|---|
| Electronic Functionality | 35 |
3 | 1 | 1 | 1 | | 6 | 5 | 6 | 7 | 5 | 8 | 5.97 | 7 |
|---|
| Company Satisfaction | 34 |
| | | 1 | 1 | 1 | | 10 | 8 | 13 | 9 | 7.74 | 8 |
|---|
| Support Satisfaction | 35 |
| | 1 | 1 | 2 | 1 | | 10 | 10 | 10 | 7 | 7.37 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 34 |
4 | | 1 | 1 | 1 | 3 | | 8 | 7 | 9 | 9 | 6.38 | 7 |
|---|
| Open Source Interest | 24 |
| | | | | | | 1 | 3 | 12 | 9 | 9.13 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 42 |
2 | 4.76% |
|---|
| Considering new Interface | 42 |
7 | 16.67% |
|---|
| System Installed on time? | 42 |
0 | 0.00% |
|---|
| Average Collection size: |
| 338125 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 23 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 14 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 5 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2019 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 53 |
| | | | | 1 | 2 | 13 | 14 | 23 | 9 | 8.06 | 8 |
|---|
| ILS Functionality | 53 |
| | | | | 3 | 5 | 12 | 12 | 21 | 9 | 7.81 | 8 |
|---|
| Print Functionality | 51 |
| | 1 | | | | | 9 | 19 | 22 | 9 | 8.14 | 8 |
|---|
| Electronic Functionality | 52 |
3 | | | 1 | 4 | 5 | 8 | 13 | 10 | 8 | 7 | 6.44 | 7 |
|---|
| Company Satisfaction | 48 |
2 | 1 | | | 3 | 2 | 1 | 6 | 10 | 23 | 9 | 7.46 | 8 |
|---|
| Support Satisfaction | 47 |
3 | | | 1 | 4 | 2 | 2 | 3 | 11 | 21 | 9 | 7.21 | 8 |
|---|
| Support Improvement | 47 |
3 | | | | 6 | 6 | 5 | 6 | 8 | 13 | 9 | 6.53 | 7 |
|---|
| Company Loyalty | 43 |
5 | | 1 | 1 | 3 | 5 | 3 | 3 | 7 | 15 | 9 | 6.33 | 8 |
|---|
| Open Source Interest | 50 |
4 | | | | 2 | 2 | | | 4 | 38 | 9 | 7.84 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 53 |
0 | 0.00% |
|---|
| Considering new Interface | 53 |
13 | 24.53% |
|---|
| System Installed on time? | 53 |
39 | 73.58% |
|---|
| Average Collection size: |
| 326459 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 30 |
|---|
| School | 2 |
|---|
| Consortium | 1 |
|---|
| Special | 4 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 25 |
|---|
| [3] 100,001-250,000 | 9 |
|---|
| [4] 250,001-1,000,000 | 7 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 37 |
| | | | 2 | 1 | 1 | 3 | 13 | 17 | 9 | 8.03 | 8 |
|---|
| ILS Functionality | 37 |
| | | 2 | | 1 | 1 | 6 | 12 | 15 | 9 | 7.84 | 8 |
|---|
| Print Functionality | 36 |
| | | | 1 | | 1 | 4 | 13 | 17 | 9 | 8.19 | 8 |
|---|
| Electronic Functionality | 33 |
1 | | | | 2 | 4 | 6 | 8 | 5 | 7 | 7 | 6.76 | 7 |
|---|
| Company Satisfaction | 32 |
| | 1 | 1 | 1 | 1 | 1 | 4 | 8 | 15 | 9 | 7.72 | 8 |
|---|
| Support Satisfaction | 32 |
| 1 | | 1 | 1 | 2 | 1 | 3 | 8 | 15 | 9 | 7.63 | 8 |
|---|
| Support Improvement | 30 |
| 1 | 1 | 1 | 2 | 7 | 3 | 1 | 6 | 8 | 9 | 6.47 | 7 |
|---|
| Company Loyalty | 31 |
1 | 1 | | | | 1 | 1 | 5 | 6 | 16 | 9 | 7.71 | 9 |
|---|
| Open Source Interest | 31 |
2 | | | 1 | | | | | 4 | 24 | 9 | 8.10 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 37 |
1 | 2.70% |
|---|
| Considering new Interface | 37 |
3 | 8.11% |
|---|
| System Installed on time? | 37 |
30 | 81.08% |
|---|
| Average Collection size: |
| 141490 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 13 |
|---|
| School | 2 |
|---|
| Consortium | 0 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 8 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
Statistics according to type and size categories
The following table presents the 2017 results according to the type and size of the library.
| Koha -- Independent | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 61 | 7.66 |
20 | 7.45 | 7 | 7.86 | 1 | | 5 | | 1 | | 0 | | 6 | 8.17 | 0 | |
|---|
| ILSFunctionality | 61 | 7.64 |
20 | 7.10 | 7 | 7.43 | 1 | | 5 | | 1 | | 0 | | 6 | 8.00 | 0 | |
|---|
| PrintFunctionality | 61 | 7.80 |
20 | 7.60 | 7 | 8.14 | 1 | | 5 | | 1 | | 0 | | 6 | 8.67 | 0 | |
|---|
| ElectronicFunctionality | 58 | 6.10 |
20 | 6.75 | 7 | 5.86 | 1 | | 4 | | 1 | | 0 | | 6 | 6.33 | 0 | |
|---|
| SatisfactionCustomerSupport | 52 | 7.08 |
18 | 7.61 | 6 | 7.67 | 1 | | 4 | | 1 | | 0 | | 6 | 7.00 | 0 | |
|---|
| CompanyLoyalty | 52 | 6.85 |
17 | 6.71 | 6 | 7.83 | 1 | | 4 | | 1 | | 0 | | 6 | 7.50 | 0 | |
|---|
| 2017 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 61 |
| | 1 | | | 3 | 6 | 14 | 17 | 20 | 9 | 7.66 | 8 |
|---|
| ILS Functionality | 61 |
| | 1 | 1 | | 2 | 5 | 15 | 17 | 20 | 9 | 7.64 | 8 |
|---|
| Print Functionality | 61 |
1 | | 1 | | 1 | 2 | 3 | 7 | 21 | 25 | 9 | 7.80 | 8 |
|---|
| Electronic Functionality | 58 |
3 | 2 | 1 | 1 | 4 | 8 | 10 | 11 | 8 | 10 | 7 | 6.10 | 7 |
|---|
| Company Satisfaction | 51 |
| | 1 | | | 4 | 7 | 6 | 12 | 21 | 9 | 7.67 | 8 |
|---|
| Support Satisfaction | 52 |
2 | 1 | 1 | | 2 | 4 | 6 | 5 | 13 | 18 | 9 | 7.08 | 8 |
|---|
| Support Improvement | 49 |
| | 1 | | 3 | 13 | 3 | 8 | 8 | 13 | 5 | 6.82 | 7 |
|---|
| Company Loyalty | 52 |
2 | | 1 | 1 | 3 | 7 | 4 | 9 | 8 | 17 | 9 | 6.85 | 7 |
|---|
| Open Source Interest | 55 |
2 | | | 2 | 2 | | | 1 | 3 | 45 | 9 | 8.18 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 62 |
3 | 4.84% |
|---|
| Considering new Interface | 62 |
11 | 17.74% |
|---|
| System Installed on time? | 62 |
39 | 62.90% |
|---|
| Average Collection size: |
| 197946 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 29 |
|---|
| School | 6 |
|---|
| Consortium | 0 |
|---|
| Special | 9 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 7 |
|---|
| [2] 10,001-100,000 | 30 |
|---|
| [3] 100,001-250,000 | 8 |
|---|
| [4] 250,001-1,000,000 | 10 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 75 |
| | 2 | | 1 | 3 | 9 | 12 | 23 | 25 | 9 | 7.60 | 8 |
|---|
| ILS Functionality | 75 |
| | 2 | | | 6 | 7 | 15 | 26 | 19 | 8 | 7.47 | 8 |
|---|
| Print Functionality | 75 |
1 | | 1 | | | 3 | 6 | 12 | 28 | 24 | 8 | 7.69 | 8 |
|---|
| Electronic Functionality | 74 |
2 | | 6 | 2 | 7 | 13 | 6 | 16 | 15 | 7 | 7 | 5.97 | 7 |
|---|
| Company Satisfaction | 69 |
1 | 1 | 2 | | 4 | 7 | 9 | 9 | 17 | 19 | 9 | 6.96 | 8 |
|---|
| Support Satisfaction | 68 |
1 | 2 | 2 | 3 | 3 | 7 | 7 | 12 | 16 | 15 | 8 | 6.63 | 7 |
|---|
| Support Improvement | 68 |
1 | 2 | | 2 | 4 | 15 | 9 | 8 | 10 | 17 | 9 | 6.50 | 7 |
|---|
| Company Loyalty | 63 |
4 | 5 | 3 | 2 | 2 | 4 | 4 | 7 | 13 | 19 | 9 | 6.24 | 8 |
|---|
| Open Source Interest | 66 |
3 | 1 | | | 2 | 2 | | 1 | 7 | 50 | 9 | 8.06 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 78 |
4 | 5.13% |
|---|
| Considering new Interface | 78 |
15 | 19.23% |
|---|
| System Installed on time? | 78 |
51 | 65.38% |
|---|
| Average Collection size: |
| 253881 |
|---|
| Type | Count |
|---|
| Public | 11 |
|---|
| Academic | 39 |
|---|
| School | 6 |
|---|
| Consortium | 0 |
|---|
| Special | 12 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 42 |
|---|
| [3] 100,001-250,000 | 10 |
|---|
| [4] 250,001-1,000,000 | 8 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 44 |
1 | | | 2 | | 1 | 1 | 5 | 11 | 23 | 9 | 7.89 | 9 |
|---|
| ILS Functionality | 45 |
1 | | | 1 | 1 | | 1 | 5 | 17 | 19 | 9 | 7.89 | 8 |
|---|
| Print Functionality | 45 |
| 2 | 1 | | | 1 | 1 | 4 | 14 | 22 | 9 | 7.84 | 8 |
|---|
| Electronic Functionality | 44 |
| 2 | | 1 | 5 | 4 | 5 | 14 | 6 | 7 | 7 | 6.45 | 7 |
|---|
| Company Satisfaction | 36 |
| 1 | | 1 | | 3 | 2 | 8 | 7 | 14 | 9 | 7.47 | 8 |
|---|
| Support Satisfaction | 35 |
3 | | 1 | | | 4 | 2 | 5 | 11 | 9 | 8 | 6.80 | 8 |
|---|
| Support Improvement | 34 |
2 | | 1 | 2 | 1 | 7 | 3 | 3 | 6 | 9 | 9 | 6.32 | 7 |
|---|
| Company Loyalty | 32 |
7 | 1 | 1 | 1 | 1 | 4 | 1 | 2 | 4 | 10 | 9 | 5.38 | 7 |
|---|
| Open Source Interest | 35 |
3 | 1 | | | | 1 | | | 1 | 29 | 9 | 7.86 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 46 |
3 | 6.52% |
|---|
| Considering new Interface | 46 |
6 | 13.04% |
|---|
| System Installed on time? | 46 |
32 | 69.57% |
|---|
| Average Collection size: |
| 224897 |
|---|
| Type | Count |
|---|
| Public | 7 |
|---|
| Academic | 15 |
|---|
| School | 4 |
|---|
| Consortium | 0 |
|---|
| Special | 8 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 51 |
| | | | 2 | 1 | 3 | 14 | 17 | 14 | 8 | 7.67 | 8 |
|---|
| ILS Functionality | 51 |
1 | | | | 1 | 3 | 4 | 10 | 17 | 15 | 8 | 7.53 | 8 |
|---|
| Print Functionality | 46 |
| | | | 1 | 2 | 2 | 6 | 20 | 15 | 8 | 7.89 | 8 |
|---|
| Electronic Functionality | 48 |
4 | | 1 | | 7 | 5 | 4 | 11 | 10 | 6 | 7 | 6.04 | 7 |
|---|
| Company Satisfaction | 46 |
| | | | 2 | 1 | 3 | 5 | 16 | 19 | 9 | 7.93 | 8 |
|---|
| Support Satisfaction | 44 |
1 | | | 1 | 3 | 3 | 5 | 6 | 10 | 15 | 9 | 7.20 | 8 |
|---|
| Support Improvement | 42 |
| 1 | | | 3 | 11 | 2 | 4 | 8 | 13 | 9 | 6.88 | 8 |
|---|
| Company Loyalty | 37 |
2 | | 1 | | 2 | 2 | 2 | 6 | 9 | 13 | 9 | 7.11 | 8 |
|---|
| Open Source Interest | 44 |
| | 1 | | 1 | 1 | | 2 | 3 | 36 | 9 | 8.48 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 53 |
3 | 5.66% |
|---|
| Considering new Interface | 53 |
7 | 13.21% |
|---|
| System Installed on time? | 53 |
33 | 62.26% |
|---|
| Average Collection size: |
| 298934 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 24 |
|---|
| School | 6 |
|---|
| Consortium | 0 |
|---|
| Special | 8 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 29 |
|---|
| [3] 100,001-250,000 | 6 |
|---|
| [4] 250,001-1,000,000 | 5 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 42 |
| | | 1 | | 1 | 1 | 9 | 14 | 16 | 9 | 7.93 | 8 |
|---|
| ILS Functionality | 42 |
| 1 | | | 1 | 1 | 2 | 7 | 16 | 14 | 8 | 7.74 | 8 |
|---|
| Print Functionality | 42 |
| | | 1 | 1 | 1 | 2 | 2 | 17 | 18 | 9 | 8.00 | 8 |
|---|
| Electronic Functionality | 38 |
2 | 2 | | 2 | 1 | 2 | 7 | 7 | 8 | 7 | 8 | 6.32 | 7 |
|---|
| Company Satisfaction | 36 |
1 | | | | 1 | 2 | 1 | 3 | 10 | 18 | 9 | 7.86 | 9 |
|---|
| Support Satisfaction | 36 |
1 | 1 | | | | | 4 | 6 | 5 | 19 | 9 | 7.72 | 9 |
|---|
| Support Improvement | 35 |
1 | 1 | | | 1 | 8 | 4 | 4 | 6 | 10 | 9 | 6.71 | 7 |
|---|
| Company Loyalty | 37 |
| 3 | 1 | | 1 | 2 | 1 | 1 | 7 | 21 | 9 | 7.49 | 9 |
|---|
| Open Source Interest | 37 |
3 | 1 | | 1 | 1 | | 1 | | | 30 | 9 | 7.68 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 45 |
2 | 4.44% |
|---|
| Considering new Interface | 45 |
5 | 11.11% |
|---|
| System Installed on time? | 45 |
30 | 66.67% |
|---|
| Average Collection size: |
| 2163175 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 19 |
|---|
| School | 6 |
|---|
| Consortium | 1 |
|---|
| Special | 6 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 8 |
|---|
| [2] 10,001-100,000 | 22 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2012 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 39 |
| 1 | | 1 | | | 1 | 8 | 15 | 13 | 8 | 7.77 | 8 |
|---|
| ILS Functionality | 39 |
| | 1 | 1 | | | 4 | 7 | 9 | 17 | 9 | 7.77 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 36 |
1 | 1 | | | 1 | 1 | 3 | 4 | 11 | 14 | 9 | 7.50 | 8 |
|---|
| Support Satisfaction | 34 |
2 | 1 | 1 | 1 | | | 2 | 6 | 12 | 9 | 8 | 6.97 | 8 |
|---|
| Support Improvement | 34 |
2 | | | | 2 | 6 | 2 | 6 | 7 | 9 | 9 | 6.74 | 7 |
|---|
| Company Loyalty | 33 |
3 | 2 | | 1 | 1 | | | 3 | 6 | 17 | 9 | 7.00 | 9 |
|---|
| Open Source Interest | 35 |
2 | | | | | | | 1 | 2 | 30 | 9 | 8.37 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
2 | 5.00% |
|---|
| Considering new Interface | 40 |
5 | 12.50% |
|---|
| System Installed on time? | 40 |
26 | 65.00% |
|---|
| Average Collection size: |
| 287179 |
|---|
| Type | Count |
|---|
| Public | 10 |
|---|
| Academic | 15 |
|---|
| School | 2 |
|---|
| Consortium | 0 |
|---|
| Special | 10 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 9 |
|---|
| [2] 10,001-100,000 | 24 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 31 |
| | | | | 1 | 2 | 5 | 12 | 11 | 8 | 7.97 | 8 |
|---|
| ILS Functionality | 31 |
1 | | | | | 1 | 1 | 9 | 9 | 10 | 9 | 7.61 | 8 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 26 |
1 | | | 1 | | 3 | | 4 | 8 | 9 | 9 | 7.35 | 8 |
|---|
| Support Satisfaction | 26 |
3 | | | 1 | 1 | 1 | 1 | 4 | 9 | 6 | 8 | 6.62 | 8 |
|---|
| Support Improvement | 24 |
1 | | 2 | | 1 | 5 | | 4 | 6 | 5 | 8 | 6.42 | 7 |
|---|
| Company Loyalty | 24 |
3 | | | | | 4 | | 1 | 6 | 10 | 9 | 6.88 | 8 |
|---|
| Open Source Interest | 22 |
| | | | 1 | 1 | | 1 | 2 | 17 | 9 | 8.41 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 31 |
0 | 0.00% |
|---|
| Considering new Interface | 31 |
5 | 16.13% |
|---|
| System Installed on time? | 31 |
20 | 64.52% |
|---|
| Average Collection size: |
| 114492 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 16 |
|---|
| School | 3 |
|---|
| Consortium | 0 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 7 |
|---|
| [2] 10,001-100,000 | 14 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 38 |
1 | | | | | | 3 | 9 | 7 | 18 | 9 | 7.87 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 32 |
2 | | | | | 3 | 4 | 1 | 6 | 16 | 9 | 7.44 | 9 |
|---|
| Support Satisfaction | 34 |
2 | | | | | 4 | 4 | 1 | 7 | 16 | 9 | 7.38 | 8 |
|---|
| Support Improvement | 34 |
2 | | | | 1 | 2 | 4 | 3 | 4 | 18 | 9 | 7.44 | 9 |
|---|
| Company Loyalty | 34 |
2 | | | 2 | | 1 | 1 | 4 | 4 | 20 | 9 | 7.56 | 9 |
|---|
| Open Source Interest | 34 |
| 1 | | | | | | 1 | 1 | 31 | 9 | 8.68 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 39 |
1 | 2.56% |
|---|
| Considering new Interface | 39 |
3 | 7.69% |
|---|
| System Installed on time? | 39 |
28 | 71.79% |
|---|
| Average Collection size: |
| 73783 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 12 |
|---|
| School | 5 |
|---|
| Consortium | 1 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 20 |
|---|
| [3] 100,001-250,000 | 5 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 26 |
| | | | | | 4 | 5 | 10 | 7 | 8 | 7.77 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 22 |
| | | | | 1 | 3 | 4 | 5 | 9 | 9 | 7.82 | 8 |
|---|
| Support Satisfaction | 23 |
| | | | | 2 | 2 | 4 | 6 | 9 | 9 | 7.78 | 8 |
|---|
| Support Improvement | 21 |
| | | | 1 | 8 | | 2 | 2 | 8 | 5 | 6.95 | 7 |
|---|
| Company Loyalty | 21 |
1 | | | | | 2 | 1 | 1 | 3 | 13 | 9 | 7.81 | 9 |
|---|
| Open Source Interest | 20 |
| | | | | | 1 | | | 19 | 9 | 8.85 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 27 |
1 | 3.70% |
|---|
| Considering new Interface | 27 |
1 | 3.70% |
|---|
| System Installed on time? | 27 |
17 | 62.96% |
|---|
| 2008 Survey Results |
| Product: Koha -- Independent |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | | | | | | 3 | 2 | 2 | 7 | 7.86 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 7 |
| | | | | | | 1 | 3 | 3 | 8 | 8.29 | 8 |
|---|
| Support Satisfaction | 7 |
| | | | | | | 3 | 2 | 2 | 7 | 7.86 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 7 |
| | | | | | | 1 | 2 | 4 | 9 | 8.43 | 9 |
|---|
| Open Source Interest | 7 |
| | | | | | | | 1 | 6 | 9 | 8.86 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 7 |
0 | 0.00% |
|---|
| Considering new Interface | 7 |
0 | 0.00% |
|---|
| System Installed on time? | 7 |
3 | 42.86% |
|---|
| 3 Responses for Koha -- Independent in 2007 |
2022 : gen: 7.92 company 7.33 loyalty 7.65 support 7.30
2021 : gen: 7.88 company 7.47 loyalty 7.29 support 7.31
2020 : gen: 8.08 company 7.74 loyalty 6.38 support 7.37
2019 : gen: 8.06 company 7.46 loyalty 6.33 support 7.21
2018 : gen: 8.03 company 7.72 loyalty 7.71 support 7.63
2017 : gen: 7.66 company 7.67 loyalty 6.85 support 7.08
2016 : gen: 7.60 company 6.96 loyalty 6.24 support 6.63
2015 : gen: 7.89 company 7.47 loyalty 5.38 support 6.80
2014 : gen: 7.67 company 7.93 loyalty 7.11 support 7.20
2013 : gen: 7.93 company 7.86 loyalty 7.49 support 7.72
2012 : gen: 7.77 company 7.50 loyalty 7.00 support 6.97
2011 : gen: 7.97 company 7.35 loyalty 6.88 support 6.62
2010 : gen: 7.87 company 7.44 loyalty 7.56 support 7.38
2009 : gen: 7.77 company 7.82 loyalty 7.81 support 7.78
2008 : gen: 7.86 company 8.29 loyalty 8.43 support 7.86
Comments (survey2017)
Considering the fact that we use an open source, in house managed ILS since 2009, more than half of the questions above are difficult to answer because they presuppose a proprietary ILS vendor.
(Library type: Museum; collection size: medium; ils satisfaction: 8)
Our ILS software is based on an open source platform (KOHA v. 3.22).
For that reason we do not have an external customer support service.
The ILS support is being carried out in-house from our Automation and Networking Dept staff.
(Library type: Academic; collection size: medium; ils satisfaction: 7)
A lot of ILS related support comes from koha.se, The Swedish Koha User Group, a group of libraries looking into Koha as ILS.
(Library type: Academic; collection size: medium; ils satisfaction: 9)
This library doesn't depend on a company for the ILS. Vendor and support are internal HR.
(Library type: Academic; collection size: medium; ils satisfaction: 7)
Valoración muy positiva tras el primer año de implantación
Funcionalidades, amigabilidad y adaptabilidad alta de Koha, que permite niveles de integración muy altos. Al mismo tiempo los desarrollos tanto a nivel de la comunidad Koha, como de la propia biblioteca, permiten hacer sistemas acordes a las necesidades y expectativas de los usuarios.
Potencialidad para gestionar tanto pequeñas como grandes bibliotecas universitarias.
(Library type: Academic; collection size: large; ils satisfaction: 7)
[...]
(Library type: Academic; collection size: medium; ils satisfaction: 9)
As a library with an open-source ILS already in place (since January 2016) that is self-migrated with no external data conversion, self-implemented and configured, and self-maintained, most of these questions do not apply to us. There is no "N/A" option available to select for them. As such, these questions do not have any response.
(Library type: Business; collection size: very small; ils satisfaction: 6)
We already have only because we have two internal IT skilled librarians who can do coding and programming required to customize the tool
(Library type: Academic; collection size: small; ils satisfaction: 2)
Reference (non-lending) library. All IT work carried out "in-house" on open-source products, so references to "vendors" in this survey should be taken with a grain of salt.
(Library type: Special; collection size: medium; ils satisfaction: 8)
Koha is still going strong in our schools.
(Library type: School; collection size: medium; ils satisfaction: 9)
ILS support issues are dealt with by the community user's group through an online forum.
(Library type: Independent Research; collection size: small; ils satisfaction: 8)
our installation done by my self not a company
(Library type: Academic; collection size: medium; ils satisfaction: 9)
Some questions were left blank because this library is using KOHA, an open source ILS. We have no vendor and no technical assistance. A volunteer IT specialist has assisted the library director/librarian installing, setting up and updating the ILS.
(Library type: Public; collection size: small; ils satisfaction: 7)
We don't use a vendor, it's been put together and maintained by one librarian and one volunteer IT guru. The number of items in the collection is unknown because about half of it is still listed only in the card catalogue. Especially the sound recordings and smaller ephemeral publications.
(Library type: Special; collection size: very small; ils satisfaction: 9)
Koha and DSpace at our institution were implemented by myself, as the Head of IT Department, and I'm providing support, migration, customization, implementation of additional modules, etc.
(Library type: Academic; collection size: small; ils satisfaction: 9)
Software is working well and upto our organization needs.
(Library type: Academic; collection size: medium; ils satisfaction: 6)
[...]
(Library type: Academic; collection size: small; ils satisfaction: 8)
For the maintenance of our Koha, we refer to Calyx group in Australia.
(Library type: Special; collection size: medium; ils satisfaction: 7)
We've had KOHA for 6 months now as are getting over the initial shock.
Our previous commercial library system was good, in hindsight excellent, and customer service worked very well. But idealistic an thrifty librarians that we are, we chose to switch to open code KOHA.
We still believe in KOHA despite this current (old) version's unfriendly appearance, lack of user support and tendency to fall down a lot.
(Library type: Public; collection size: medium; ils satisfaction: 5)
The authority control in Koha is deficient, there is a significant setback in relation to the previous ILS (VIRTUA)
(Library type: Academic; collection size: large; ils satisfaction: 6)