Statistical Report for Koha -- LibLime
| 0 Responses for Koha -- LibLime in 2022 |
| 3 Responses for Koha -- LibLime in 2021 |
| 2020 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 6 |
| | 1 | | | 1 | | 3 | 1 | | 7 | 6.00 | 7 |
|---|
| ILS Functionality | 6 |
| | | 1 | | 2 | 1 | | 1 | 1 | 5 | 6.00 | 6 |
|---|
| Print Functionality | 6 |
| | | | 1 | | | 1 | 3 | 1 | 8 | 7.33 | 8 |
|---|
| Electronic Functionality | 6 |
1 | | 1 | 1 | | 2 | | 1 | | | 5 | 3.67 | 5 |
|---|
| Company Satisfaction | 6 |
| | 1 | | | 1 | 1 | 1 | 2 | | 8 | 6.00 | 7 |
|---|
| Support Satisfaction | 6 |
| | 1 | | | | 2 | 1 | | 2 | 6 | 6.50 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 6 |
| | 1 | | | 1 | 1 | 1 | | 2 | 9 | 6.33 | 7 |
|---|
| Open Source Interest | 4 |
1 | | | | | 1 | | | | 1 | 0 | 6.00 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 7 |
2 | 28.57% |
|---|
| Considering new Interface | 7 |
0 | 0.00% |
|---|
| System Installed on time? | 7 |
0 | 0.00% |
|---|
| Average Collection size: |
| 23036 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 1 |
|---|
| School | 2 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2019 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 11 |
| | 1 | | | | 1 | 6 | 3 | | 7 | 6.73 | 7 |
|---|
| ILS Functionality | 11 |
| | | | | | 4 | 3 | 3 | 1 | 6 | 7.09 | 7 |
|---|
| Print Functionality | 11 |
| | | | | 1 | 3 | 3 | 4 | | 8 | 6.91 | 7 |
|---|
| Electronic Functionality | 10 |
1 | | 1 | | 3 | | 2 | 1 | 2 | | 4 | 4.90 | 6 |
|---|
| Company Satisfaction | 11 |
| | 1 | | | 2 | 2 | 3 | 2 | 1 | 7 | 6.36 | 7 |
|---|
| Support Satisfaction | 10 |
| | | 1 | 1 | 2 | 1 | 4 | 1 | | 7 | 5.90 | 7 |
|---|
| Support Improvement | 10 |
| | | | 4 | 1 | 2 | 2 | 1 | | 4 | 5.50 | 6 |
|---|
| Company Loyalty | 11 |
1 | | 1 | | 1 | 1 | 1 | 2 | 2 | 2 | 7 | 5.91 | 7 |
|---|
| Open Source Interest | 11 |
1 | | | 1 | | 3 | 1 | | 2 | 3 | 5 | 6.09 | 6 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 11 |
1 | 9.09% |
|---|
| Considering new Interface | 11 |
1 | 9.09% |
|---|
| System Installed on time? | 11 |
10 | 90.91% |
|---|
| Average Collection size: |
| 30530 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 3 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 7 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 6 |
| | | | | | 2 | 2 | 1 | 1 | 6 | 7.17 | 7 |
|---|
| ILS Functionality | 6 |
| | | | | | 3 | 1 | 1 | 1 | 6 | 7.00 | 7 |
|---|
| Print Functionality | 5 |
| | | | | | | 2 | 2 | 1 | 7 | 7.80 | 8 |
|---|
| Electronic Functionality | 6 |
| | | 1 | 1 | 2 | | 1 | | 1 | 5 | 5.50 | 5 |
|---|
| Company Satisfaction | 5 |
| | | | 1 | | 3 | 1 | | | 6 | 5.80 | 6 |
|---|
| Support Satisfaction | 6 |
| | | | 1 | | 2 | 2 | | 1 | 6 | 6.50 | 7 |
|---|
| Support Improvement | 6 |
| | | 1 | | 2 | 1 | 1 | | 1 | 5 | 5.83 | 6 |
|---|
| Company Loyalty | 6 |
| 1 | | | | 3 | | 1 | | 1 | 5 | 5.33 | 5 |
|---|
| Open Source Interest | 6 |
| | | | 1 | | | | 1 | 4 | 9 | 8.00 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 6 |
2 | 33.33% |
|---|
| Considering new Interface | 6 |
0 | 0.00% |
|---|
| System Installed on time? | 6 |
5 | 83.33% |
|---|
| Average Collection size: |
| 18300 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 1 |
|---|
| School | 1 |
|---|
| Consortium | 0 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
Statistics according to type and size categories
The following table presents the 2017 results according to the type and size of the library.
| Koha -- LibLime | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 35 | 6.31 |
5 | | 0 | | 0 | | 16 | 7.00 | 2 | | 0 | | 0 | | 1 | |
|---|
| ILSFunctionality | 35 | 6.26 |
5 | | 0 | | 0 | | 16 | 6.56 | 2 | | 0 | | 0 | | 1 | |
|---|
| PrintFunctionality | 34 | 7.15 |
5 | | 0 | | 0 | | 16 | 7.31 | 2 | | 0 | | 0 | | 1 | |
|---|
| ElectronicFunctionality | 32 | 5.97 |
5 | | 0 | | 0 | | 14 | 6.86 | 2 | | 0 | | 0 | | 1 | |
|---|
| SatisfactionCustomerSupport | 34 | 6.26 |
5 | | 0 | | 0 | | 15 | 7.13 | 2 | | 0 | | 0 | | 1 | |
|---|
| CompanyLoyalty | 34 | 5.53 |
5 | | 0 | | 0 | | 16 | 6.56 | 2 | | 0 | | 0 | | 1 | |
|---|
| 2017 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 35 |
| | 2 | 2 | 3 | 1 | 9 | 7 | 8 | 3 | 6 | 6.31 | 7 |
|---|
| ILS Functionality | 35 |
| | 2 | 2 | 3 | 1 | 10 | 7 | 7 | 3 | 6 | 6.26 | 6 |
|---|
| Print Functionality | 34 |
| | | 2 | 2 | 1 | 2 | 8 | 15 | 4 | 8 | 7.15 | 8 |
|---|
| Electronic Functionality | 32 |
| 1 | 1 | 6 | 1 | | 9 | 4 | 6 | 4 | 6 | 5.97 | 6 |
|---|
| Company Satisfaction | 35 |
| 1 | 3 | 3 | 3 | 3 | 3 | 7 | 7 | 5 | 7 | 6.03 | 7 |
|---|
| Support Satisfaction | 34 |
| 1 | | 3 | 3 | 6 | 3 | 7 | 5 | 6 | 7 | 6.26 | 7 |
|---|
| Support Improvement | 33 |
| | | 5 | 5 | 7 | 5 | 5 | 3 | 3 | 5 | 5.64 | 5 |
|---|
| Company Loyalty | 34 |
4 | 3 | 1 | 2 | 1 | 3 | 1 | 7 | 5 | 7 | 7 | 5.53 | 7 |
|---|
| Open Source Interest | 33 |
2 | 1 | | 2 | 3 | 3 | 2 | 2 | 3 | 15 | 9 | 6.64 | 8 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 35 |
10 | 28.57% |
|---|
| Considering new Interface | 35 |
4 | 11.43% |
|---|
| System Installed on time? | 35 |
32 | 91.43% |
|---|
| Average Collection size: |
| 124191 |
|---|
| Type | Count |
|---|
| Public | 18 |
|---|
| Academic | 5 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 20 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 30 |
| 1 | | | 1 | 7 | 1 | 9 | 8 | 3 | 7 | 6.67 | 7 |
|---|
| ILS Functionality | 30 |
| 1 | | 1 | | 6 | 3 | 10 | 7 | 2 | 7 | 6.53 | 7 |
|---|
| Print Functionality | 29 |
| | 1 | 1 | 1 | 2 | 3 | 4 | 14 | 3 | 8 | 7.03 | 8 |
|---|
| Electronic Functionality | 28 |
1 | | | 2 | 2 | 6 | 5 | 8 | 4 | | 7 | 5.79 | 6 |
|---|
| Company Satisfaction | 30 |
1 | | | 1 | | 6 | 5 | 5 | 10 | 2 | 8 | 6.53 | 7 |
|---|
| Support Satisfaction | 29 |
1 | | | | 3 | 5 | 2 | 8 | 7 | 3 | 7 | 6.48 | 7 |
|---|
| Support Improvement | 28 |
1 | | | 1 | 3 | 9 | 6 | 3 | 4 | 1 | 5 | 5.64 | 6 |
|---|
| Company Loyalty | 27 |
3 | 1 | 1 | 1 | 1 | 3 | 2 | 5 | 3 | 7 | 9 | 5.89 | 7 |
|---|
| Open Source Interest | 28 |
2 | | 1 | | 1 | 4 | 2 | 1 | 3 | 14 | 9 | 6.96 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 31 |
7 | 22.58% |
|---|
| Considering new Interface | 31 |
7 | 22.58% |
|---|
| System Installed on time? | 31 |
27 | 87.10% |
|---|
| Average Collection size: |
| 93177 |
|---|
| Type | Count |
|---|
| Public | 12 |
|---|
| Academic | 6 |
|---|
| School | 2 |
|---|
| Consortium | 1 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 17 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 32 |
1 | | 1 | | 3 | 4 | 5 | 8 | 5 | 5 | 7 | 6.41 | 7 |
|---|
| ILS Functionality | 32 |
1 | | | 2 | 2 | 2 | 4 | 9 | 9 | 3 | 7 | 6.56 | 7 |
|---|
| Print Functionality | 32 |
1 | | 2 | | 2 | 1 | 1 | 8 | 11 | 6 | 8 | 6.91 | 8 |
|---|
| Electronic Functionality | 31 |
6 | 1 | 2 | 3 | 2 | 3 | 5 | 2 | 3 | 4 | 0 | 4.55 | 5 |
|---|
| Company Satisfaction | 32 |
2 | | 1 | 2 | 4 | 5 | 2 | 3 | 4 | 9 | 9 | 6.09 | 7 |
|---|
| Support Satisfaction | 32 |
2 | | 3 | 5 | | 1 | 4 | 3 | 7 | 7 | 8 | 5.94 | 7 |
|---|
| Support Improvement | 30 |
3 | 1 | | 2 | 2 | 7 | 4 | 1 | 5 | 5 | 5 | 5.53 | 6 |
|---|
| Company Loyalty | 32 |
4 | 1 | 3 | 2 | 1 | 3 | 3 | 1 | 6 | 8 | 9 | 5.53 | 6 |
|---|
| Open Source Interest | 28 |
3 | 1 | 2 | 1 | 1 | 1 | 1 | 1 | 3 | 14 | 9 | 6.43 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 34 |
3 | 8.82% |
|---|
| Considering new Interface | 34 |
5 | 14.71% |
|---|
| System Installed on time? | 34 |
28 | 82.35% |
|---|
| Average Collection size: |
| 246303 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 6 |
|---|
| School | 1 |
|---|
| Consortium | 2 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 18 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 25 |
| | 1 | 1 | | 4 | 4 | 8 | 5 | 2 | 7 | 6.52 | 7 |
|---|
| ILS Functionality | 25 |
| | 1 | 1 | | 3 | 8 | 10 | 2 | | 7 | 6.16 | 6 |
|---|
| Print Functionality | 24 |
| | | 1 | 1 | 1 | 3 | 7 | 7 | 4 | 7 | 7.13 | 7 |
|---|
| Electronic Functionality | 25 |
| 2 | 1 | 1 | 6 | 6 | 1 | 4 | 4 | | 4 | 5.08 | 5 |
|---|
| Company Satisfaction | 25 |
| | 3 | 2 | | 3 | 1 | 8 | 2 | 6 | 7 | 6.36 | 7 |
|---|
| Support Satisfaction | 25 |
| 2 | 2 | 2 | | 2 | 1 | 4 | 7 | 5 | 8 | 6.28 | 7 |
|---|
| Support Improvement | 25 |
1 | 1 | | 2 | 2 | 5 | 1 | 6 | 2 | 5 | 7 | 5.96 | 7 |
|---|
| Company Loyalty | 25 |
4 | | | 1 | 1 | 3 | 1 | 6 | 5 | 4 | 7 | 5.84 | 7 |
|---|
| Open Source Interest | 22 |
1 | 1 | | 2 | | 1 | | | 4 | 13 | 9 | 7.32 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 26 |
6 | 23.08% |
|---|
| Considering new Interface | 26 |
8 | 30.77% |
|---|
| System Installed on time? | 26 |
24 | 92.31% |
|---|
| Average Collection size: |
| 284374 |
|---|
| Type | Count |
|---|
| Public | 13 |
|---|
| Academic | 4 |
|---|
| School | 2 |
|---|
| Consortium | 2 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 16 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 17 |
2 | 1 | 1 | 1 | | 1 | 2 | 2 | 4 | 3 | 8 | 5.65 | 7 |
|---|
| ILS Functionality | 17 |
1 | | 2 | 2 | 1 | 1 | 1 | 4 | 2 | 3 | 7 | 5.65 | 7 |
|---|
| Print Functionality | 17 |
1 | | | 2 | 2 | 1 | 2 | 1 | 2 | 6 | 9 | 6.35 | 7 |
|---|
| Electronic Functionality | 16 |
3 | 1 | 1 | 1 | 2 | 1 | 2 | 1 | 1 | 3 | 0 | 4.56 | 5 |
|---|
| Company Satisfaction | 17 |
2 | 2 | 2 | | | 2 | 1 | 3 | | 5 | 9 | 5.18 | 6 |
|---|
| Support Satisfaction | 17 |
1 | 3 | 3 | | | 2 | | 3 | | 5 | 9 | 5.00 | 5 |
|---|
| Support Improvement | 17 |
2 | 3 | | 1 | 1 | 2 | 3 | | 1 | 4 | 9 | 4.82 | 5 |
|---|
| Company Loyalty | 17 |
6 | | | 1 | 2 | | 1 | 1 | 1 | 5 | 0 | 4.53 | 4 |
|---|
| Open Source Interest | 15 |
1 | 2 | | | | | 1 | 1 | | 10 | 9 | 7.00 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 17 |
5 | 29.41% |
|---|
| Considering new Interface | 17 |
5 | 29.41% |
|---|
| System Installed on time? | 17 |
14 | 82.35% |
|---|
| Average Collection size: |
| 414741 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 3 |
|---|
| School | 2 |
|---|
| Consortium | 2 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 8 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 32 |
3 | 1 | | 2 | 3 | 2 | 4 | 7 | 5 | 5 | 7 | 5.84 | 7 |
|---|
| ILS Functionality | 32 |
| 1 | 2 | 4 | 4 | 3 | 2 | 8 | 6 | 2 | 7 | 5.69 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 32 |
2 | | 1 | 6 | 4 | 2 | 2 | 4 | 8 | 3 | 8 | 5.53 | 6 |
|---|
| Support Satisfaction | 32 |
2 | 2 | 1 | 4 | 2 | 2 | 3 | 5 | 8 | 3 | 8 | 5.56 | 7 |
|---|
| Support Improvement | 30 |
1 | 1 | 1 | 3 | 1 | 10 | 5 | 4 | 2 | 2 | 5 | 5.27 | 5 |
|---|
| Company Loyalty | 32 |
8 | 1 | 1 | | 1 | 5 | 4 | 2 | 7 | 3 | 0 | 4.78 | 6 |
|---|
| Open Source Interest | 30 |
3 | 1 | 1 | | 3 | 1 | | 2 | 3 | 16 | 9 | 6.73 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 34 |
5 | 14.71% |
|---|
| Considering new Interface | 34 |
2 | 5.88% |
|---|
| System Installed on time? | 34 |
27 | 79.41% |
|---|
| Average Collection size: |
| 131383 |
|---|
| Type | Count |
|---|
| Public | 14 |
|---|
| Academic | 12 |
|---|
| School | 1 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 18 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 47 |
5 | 1 | 3 | 2 | 3 | 5 | 6 | 9 | 9 | 4 | 7 | 5.47 | 6 |
|---|
| ILS Functionality | 45 |
2 | 1 | 4 | 3 | 3 | 2 | 6 | 16 | 6 | 2 | 7 | 5.64 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 46 |
6 | 3 | 6 | 3 | 3 | 4 | 5 | 4 | 9 | 3 | 8 | 4.63 | 5 |
|---|
| Support Satisfaction | 47 |
3 | 6 | 7 | 4 | | 4 | 7 | 5 | 9 | 2 | 8 | 4.66 | 5 |
|---|
| Support Improvement | 46 |
2 | 1 | 3 | 4 | 6 | 13 | 4 | 4 | 6 | 3 | 5 | 5.11 | 5 |
|---|
| Company Loyalty | 47 |
11 | 4 | 4 | 2 | 1 | 3 | 5 | 5 | 7 | 5 | 0 | 4.32 | 5 |
|---|
| Open Source Interest | 41 |
7 | 1 | 1 | 2 | 1 | 1 | | 4 | 2 | 22 | 9 | 6.34 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 48 |
12 | 25.00% |
|---|
| Considering new Interface | 48 |
9 | 18.75% |
|---|
| System Installed on time? | 48 |
35 | 72.92% |
|---|
| Average Collection size: |
| 156716 |
|---|
| Type | Count |
|---|
| Public | 21 |
|---|
| Academic | 13 |
|---|
| School | 5 |
|---|
| Consortium | 1 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 27 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 31 |
| | | 2 | 1 | 2 | 4 | 10 | 8 | 4 | 7 | 6.90 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 30 |
| | 2 | 3 | 2 | 8 | 2 | 5 | 3 | 5 | 5 | 5.90 | 6 |
|---|
| Support Satisfaction | 31 |
1 | 1 | 1 | 3 | 3 | 4 | 5 | 5 | 6 | 2 | 8 | 5.65 | 6 |
|---|
| Support Improvement | 31 |
2 | 1 | | 1 | 3 | 10 | 3 | 5 | 1 | 5 | 5 | 5.55 | 5 |
|---|
| Company Loyalty | 31 |
6 | | 1 | | 3 | 5 | 3 | 4 | 4 | 5 | 0 | 5.23 | 6 |
|---|
| Open Source Interest | 28 |
1 | | | | | | 1 | | 2 | 24 | 9 | 8.50 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 31 |
4 | 12.90% |
|---|
| Considering new Interface | 31 |
7 | 22.58% |
|---|
| System Installed on time? | 31 |
27 | 87.10% |
|---|
| Average Collection size: |
| 176160 |
|---|
| Type | Count |
|---|
| Public | 11 |
|---|
| Academic | 5 |
|---|
| School | 3 |
|---|
| Consortium | 2 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 5 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 49 |
| | 5 | 1 | 4 | 4 | 9 | 14 | 9 | 3 | 7 | 6.12 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 49 |
2 | 2 | 4 | 3 | 3 | 6 | 7 | 13 | 7 | 2 | 7 | 5.47 | 6 |
|---|
| Support Satisfaction | 49 |
4 | 1 | 3 | 5 | 3 | 5 | 7 | 9 | 10 | 2 | 8 | 5.35 | 6 |
|---|
| Support Improvement | 45 |
6 | 3 | 1 | 6 | 4 | 7 | 4 | 7 | 2 | 5 | 5 | 4.62 | 5 |
|---|
| Company Loyalty | 48 |
12 | 1 | | 1 | 1 | 9 | 3 | 8 | 9 | 4 | 0 | 4.90 | 6 |
|---|
| Open Source Interest | 46 |
2 | | | | 1 | 3 | | 1 | | 39 | 9 | 8.20 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 49 |
5 | 10.20% |
|---|
| Considering new Interface | 49 |
3 | 6.12% |
|---|
| System Installed on time? | 49 |
39 | 79.59% |
|---|
| 2008 Survey Results |
| Product: Koha -- LibLime |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 25 |
3 | | | 2 | | 2 | 6 | 3 | 6 | 3 | 6 | 5.92 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 25 |
2 | | 1 | 3 | 2 | 1 | 2 | 6 | 4 | 4 | 7 | 5.84 | 7 |
|---|
| Support Satisfaction | 25 |
2 | 1 | 1 | 1 | 2 | 4 | 5 | 2 | 3 | 4 | 6 | 5.52 | 6 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 25 |
4 | 1 | 3 | 1 | | 3 | 1 | 3 | 2 | 7 | 9 | 5.24 | 6 |
|---|
| Open Source Interest | 20 |
1 | | | | | 2 | | 1 | | 16 | 9 | 8.05 | 9 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 25 |
5 | 20.00% |
|---|
| Considering new Interface | 25 |
0 | 0.00% |
|---|
| System Installed on time? | 25 |
20 | 80.00% |
|---|
| 2 Responses for Koha -- LibLime in 2007 |
2020 : gen: 6.00 company 6.00 loyalty 6.33 support 6.50
2019 : gen: 6.73 company 6.36 loyalty 5.91 support 5.90
2018 : gen: 7.17 company 5.80 loyalty 5.33 support 6.50
2017 : gen: 6.31 company 6.03 loyalty 5.53 support 6.26
2016 : gen: 6.67 company 6.53 loyalty 5.89 support 6.48
2015 : gen: 6.41 company 6.09 loyalty 5.53 support 5.94
2014 : gen: 6.52 company 6.36 loyalty 5.84 support 6.28
2013 : gen: 5.65 company 5.18 loyalty 4.53 support 5.00
2012 : gen: 5.84 company 5.53 loyalty 4.78 support 5.56
2011 : gen: 5.47 company 4.63 loyalty 4.32 support 4.66
2010 : gen: 6.90 company 5.90 loyalty 5.23 support 5.65
2009 : gen: 6.12 company 5.47 loyalty 4.90 support 5.35
2008 : gen: 5.92 company 5.84 loyalty 5.24 support 5.52
Comments (survey2017)
We just changed over from Atriuum to the Aspencat library catalog system in August, 2017. That is why I can't answer the question about customer support having gotten better since we just switched over.
(Library type: Public; collection size: small; ils satisfaction: 9)
We are totally satisfied with our ILS and the staff
(Library type: Public; collection size: small; ils satisfaction: 8)
We have been a LibLime Koha library for about 6 years. For the last couple years we have been waiting for their new product based on code fusion of LibLime Academic and LibLime Public systems.
(Library type: Public; collection size: large; ils satisfaction: 6)
Able to integrate the ILS with the College's Active Directory which has increased user sanctification with support to College system.
Next step will be looking at integrating fines with the College student management/financial system.
(Library type: Medical; collection size: small; ils satisfaction: 6)
Reduction in number of physical items and increase in ebooks and electronic resources.
(Library type: Academic; collection size: small; ils satisfaction: 9)
The fork in the Koha development has led PTFS to the creation of a proprietary product, Bibliovation, that they are encouraging our consortium to migrate to. With Liblime and Bibliovation Koha, PTFS has lost track of the open-source origins of Koha. It is my understanding that we are no longer benefiting from the open source community and that when we, our consortium, pay for enhancements, these enhancements are not made available to the open source community. We are, in essence, paying for the development of THEIR proprietary products. This is is a bad business model for libraries.
(Library type: Academic; collection size: very small; ils satisfaction: 6)
Don't actually have much interaction with vendor these days. The ILS runs, doesn't really give us any problems, but there's not much 'sparkle' about it either. Tech services staff are happy enough with it; public services staff seem bored with it and are where the impetus for investigating something new is coming from.
(Library type: Independent Research; collection size: small; ils satisfaction: 6)
I was confused by the consortium vs. company questions. I'm not particularity impressed with LibLime but I love our consortium. The consortium is very timely in responding to issues. I feel that LibLime overall is not as proactive as it should be.
(Library type: Public; collection size: small; ils satisfaction: 8)
The number of items in collection depends on whether to include subscription stuff - when we got EDS we moved away from adding records for subscriptions into our catalog as maintaining them is a huge hassle. We have 150,000+ additional ebooks through EBSCO, 135,000+ discs from Naxos...etc. I don't really have a good way of keeping track of how much stuff we have.
(Library type: Academic; collection size: medium; ils satisfaction: 4)