Statistical Report for ALEPH 500
| 2023 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 17 |
| | 1 | 2 | 1 | 4 | 5 | 3 | 1 | | 6 | 5.35 | 6 |
|---|
| ILS Functionality | 17 |
| | 1 | 2 | 4 | 3 | 4 | 1 | 2 | | 4 | 5.06 | 5 |
|---|
| Print Functionality | 17 |
| | | | 1 | 1 | | 11 | 1 | 3 | 7 | 7.12 | 7 |
|---|
| Electronic Functionality | 17 |
3 | 2 | 1 | 5 | 1 | 1 | | 4 | | | 3 | 3.29 | 3 |
|---|
| Company Satisfaction | 17 |
| | | 1 | 1 | 1 | 4 | 5 | 5 | | 7 | 6.53 | 7 |
|---|
| Support Satisfaction | 17 |
| | | | 2 | 1 | 3 | 6 | 5 | | 7 | 6.65 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 17 |
1 | | | | | 2 | 3 | 2 | 3 | 6 | 9 | 7.06 | 8 |
|---|
| Open Source Interest | 15 |
2 | 1 | 4 | | | 1 | | 1 | 4 | 1 | 2 | 4.80 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 17 |
12 | 70.59% |
|---|
| Considering new Interface | 17 |
5 | 29.41% |
|---|
| System Installed on time? | 17 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2797813 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 7 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 2 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 7 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2022 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 22 |
1 | | | 5 | 1 | 6 | 3 | 4 | 1 | 1 | 5 | 5.09 | 5 |
|---|
| ILS Functionality | 22 |
| | | 2 | 5 | 9 | 2 | 2 | | 2 | 5 | 5.23 | 5 |
|---|
| Print Functionality | 22 |
| | | | 1 | 1 | 2 | 8 | 6 | 4 | 7 | 7.32 | 7 |
|---|
| Electronic Functionality | 22 |
2 | 1 | 7 | 5 | 2 | 1 | | 4 | | | 2 | 3.23 | 3 |
|---|
| Company Satisfaction | 22 |
| | | | | 3 | 7 | 9 | 1 | 2 | 7 | 6.64 | 7 |
|---|
| Support Satisfaction | 21 |
| | | | 1 | 3 | 4 | 8 | 3 | 2 | 7 | 6.71 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 22 |
| | 1 | 1 | 1 | 1 | 1 | 7 | 5 | 5 | 7 | 7.00 | 7 |
|---|
| Open Source Interest | 21 |
3 | 2 | 4 | 4 | | 1 | | 1 | 4 | 2 | 2 | 4.00 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 22 |
17 | 77.27% |
|---|
| Considering new Interface | 22 |
9 | 40.91% |
|---|
| System Installed on time? | 22 |
0 | 0.00% |
|---|
| Average Collection size: |
| 8319898 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 12 |
|---|
| School | 0 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 4 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 6 |
|---|
| [6] over 10,000,001 | 2 |
|---|
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
| 2021 ALEPH 500 Responses by Sector |
|---|
| ALEPH 500 | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 27 | 6.26 |
3 | | 3 | | 4 | | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| ILSFunctionality | 27 | 6.26 |
3 | | 3 | | 4 | | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| PrintFunctionality | 27 | 7.48 |
3 | | 3 | | 4 | | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| ElectronicFunctionality | 27 | 3.81 |
3 | | 3 | | 4 | | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| SatisfactionCustomerSupport | 26 | 6.69 |
3 | | 3 | | 4 | | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| CompanyLoyalty | 26 | 6.62 |
3 | | 3 | | 4 | | 0 | | 0 | | 0 | | 0 | | 1 | |
|---|
| 2021 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 27 |
| | | 1 | 2 | 5 | 7 | 8 | 1 | 3 | 7 | 6.26 | 6 |
|---|
| ILS Functionality | 27 |
| | | 2 | 5 | | 6 | 9 | 1 | 4 | 7 | 6.26 | 7 |
|---|
| Print Functionality | 27 |
| | | | 1 | 1 | 2 | 9 | 8 | 6 | 7 | 7.48 | 8 |
|---|
| Electronic Functionality | 27 |
2 | 4 | 3 | 3 | 5 | 4 | 3 | | 1 | 2 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 26 |
| | | | 2 | 3 | 5 | 7 | 7 | 2 | 7 | 6.77 | 7 |
|---|
| Support Satisfaction | 26 |
| | 1 | | 2 | 5 | 2 | 5 | 7 | 4 | 8 | 6.69 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 26 |
1 | | | 1 | 2 | 2 | 3 | 4 | 12 | 1 | 8 | 6.62 | 8 |
|---|
| Open Source Interest | 23 |
3 | | 1 | 2 | 1 | 2 | 1 | 6 | 3 | 3 | 7 | 5.70 | 7 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 27 |
21 | 77.78% |
|---|
| Considering new Interface | 27 |
5 | 18.52% |
|---|
| System Installed on time? | 27 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2076034 |
|---|
| Type | Count |
|---|
| Public | 0 |
|---|
| Academic | 12 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 0 |
|---|
| [2] 10,001-100,000 | 1 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 9 |
|---|
| [5] 1,000,001-10,000,000 | 9 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2020 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 39 |
| 1 | 1 | 4 | 2 | 6 | 6 | 9 | 9 | 1 | 7 | 5.97 | 6 |
|---|
| ILS Functionality | 39 |
| | 3 | 4 | 5 | 6 | 5 | 4 | 9 | 3 | 8 | 5.77 | 6 |
|---|
| Print Functionality | 36 |
| | 1 | 1 | 1 | 4 | 2 | 5 | 11 | 11 | 8 | 7.31 | 8 |
|---|
| Electronic Functionality | 39 |
4 | 1 | 10 | 6 | 2 | 3 | 6 | 3 | 2 | 2 | 2 | 3.92 | 3 |
|---|
| Company Satisfaction | 38 |
| | 1 | 2 | 2 | 4 | 5 | 7 | 13 | 4 | 8 | 6.71 | 7 |
|---|
| Support Satisfaction | 37 |
| | 1 | 2 | 2 | 5 | 4 | 7 | 9 | 7 | 8 | 6.73 | 7 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 39 |
3 | | | 1 | 1 | 7 | 4 | 6 | 8 | 9 | 9 | 6.49 | 7 |
|---|
| Open Source Interest | 37 |
12 | 1 | 8 | | | 5 | 3 | 3 | 1 | 3 | 0 | 3.41 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
26 | 65.00% |
|---|
| Considering new Interface | 40 |
13 | 32.50% |
|---|
| System Installed on time? | 40 |
0 | 0.00% |
|---|
| Average Collection size: |
| 2488048 |
|---|
| Type | Count |
|---|
| Public | 1 |
|---|
| Academic | 29 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 6 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 12 |
|---|
| [5] 1,000,001-10,000,000 | 11 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2019 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 60 |
| | 2 | 7 | 4 | 13 | 7 | 19 | 8 | | 7 | 5.75 | 6 |
|---|
| ILS Functionality | 59 |
| 1 | 4 | 6 | 4 | 12 | 10 | 13 | 8 | 1 | 7 | 5.54 | 6 |
|---|
| Print Functionality | 60 |
1 | 1 | | | | 7 | 6 | 13 | 19 | 13 | 8 | 7.20 | 8 |
|---|
| Electronic Functionality | 60 |
5 | 9 | 9 | 8 | 5 | 8 | 9 | 3 | 3 | 1 | 1 | 3.65 | 3 |
|---|
| Company Satisfaction | 58 |
1 | | 2 | 2 | 5 | 6 | 12 | 20 | 6 | 4 | 7 | 6.14 | 7 |
|---|
| Support Satisfaction | 56 |
1 | | 3 | 3 | 2 | 5 | 13 | 12 | 14 | 3 | 8 | 6.23 | 7 |
|---|
| Support Improvement | 55 |
1 | 1 | 3 | 3 | 10 | 26 | 1 | 6 | 3 | 1 | 5 | 4.85 | 5 |
|---|
| Company Loyalty | 60 |
2 | 3 | 3 | 1 | 2 | 7 | 6 | 7 | 17 | 12 | 8 | 6.40 | 7 |
|---|
| Open Source Interest | 60 |
18 | 7 | | 3 | 4 | 5 | 6 | 6 | 5 | 6 | 0 | 3.82 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 60 |
47 | 78.33% |
|---|
| Considering new Interface | 60 |
17 | 28.33% |
|---|
| System Installed on time? | 60 |
46 | 76.67% |
|---|
| Average Collection size: |
| 2376796 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 43 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 10 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 22 |
|---|
| [5] 1,000,001-10,000,000 | 12 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2018 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 64 |
| 1 | 2 | 4 | 7 | 9 | 14 | 18 | 7 | 2 | 7 | 5.84 | 6 |
|---|
| ILS Functionality | 64 |
| 1 | 5 | 7 | 9 | 11 | 9 | 11 | 7 | 4 | 5 | 5.41 | 5 |
|---|
| Print Functionality | 63 |
| | 1 | 2 | 1 | 6 | 5 | 19 | 18 | 11 | 7 | 7.11 | 7 |
|---|
| Electronic Functionality | 63 |
8 | 6 | 9 | 11 | 9 | 5 | 8 | 3 | 2 | 2 | 3 | 3.51 | 3 |
|---|
| Company Satisfaction | 62 |
1 | 1 | | 4 | 9 | 9 | 10 | 15 | 10 | 3 | 7 | 5.90 | 6 |
|---|
| Support Satisfaction | 62 |
2 | 2 | 1 | 1 | 9 | 6 | 12 | 13 | 11 | 5 | 7 | 5.95 | 6 |
|---|
| Support Improvement | 60 |
3 | | 5 | 1 | 14 | 20 | 1 | 7 | 7 | 2 | 5 | 4.97 | 5 |
|---|
| Company Loyalty | 64 |
| 3 | 1 | 3 | 7 | 7 | 2 | 13 | 8 | 20 | 9 | 6.63 | 7 |
|---|
| Open Source Interest | 59 |
24 | 3 | 6 | | 8 | 5 | 1 | 6 | 1 | 5 | 0 | 2.93 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 64 |
48 | 75.00% |
|---|
| Considering new Interface | 64 |
17 | 26.56% |
|---|
| System Installed on time? | 64 |
55 | 85.94% |
|---|
| Average Collection size: |
| 1547287 |
|---|
| Type | Count |
|---|
| Public | 6 |
|---|
| Academic | 44 |
|---|
| School | 0 |
|---|
| Consortium | 1 |
|---|
| Special | 2 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 11 |
|---|
| [4] 250,001-1,000,000 | 15 |
|---|
| [5] 1,000,001-10,000,000 | 16 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2017 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 118 |
2 | 3 | 4 | 4 | 12 | 19 | 20 | 36 | 17 | 1 | 7 | 5.79 | 6 |
|---|
| ILS Functionality | 118 |
2 | 3 | 7 | 5 | 20 | 18 | 21 | 23 | 15 | 4 | 7 | 5.47 | 6 |
|---|
| Print Functionality | 116 |
2 | | 1 | 3 | 5 | 7 | 10 | 35 | 39 | 14 | 8 | 6.97 | 7 |
|---|
| Electronic Functionality | 115 |
12 | 12 | 22 | 12 | 10 | 22 | 8 | 13 | 4 | | 2 | 3.59 | 3 |
|---|
| Company Satisfaction | 115 |
3 | 2 | 2 | 4 | 7 | 11 | 19 | 38 | 23 | 6 | 7 | 6.25 | 7 |
|---|
| Support Satisfaction | 113 |
2 | 1 | 6 | 5 | 8 | 15 | 12 | 34 | 20 | 10 | 7 | 6.15 | 7 |
|---|
| Support Improvement | 113 |
3 | 2 | 3 | 3 | 20 | 46 | 13 | 14 | 5 | 4 | 5 | 5.12 | 5 |
|---|
| Company Loyalty | 113 |
4 | 3 | 5 | 3 | 2 | 12 | 11 | 22 | 18 | 33 | 9 | 6.65 | 7 |
|---|
| Open Source Interest | 113 |
41 | 13 | 7 | 9 | 13 | 10 | 8 | 4 | 4 | 4 | 0 | 2.65 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 118 |
79 | 66.95% |
|---|
| Considering new Interface | 118 |
20 | 16.95% |
|---|
| System Installed on time? | 118 |
94 | 79.66% |
|---|
| Average Collection size: |
| 1720212 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 82 |
|---|
| School | 0 |
|---|
| Consortium | 6 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 20 |
|---|
| [4] 250,001-1,000,000 | 30 |
|---|
| [5] 1,000,001-10,000,000 | 31 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2016 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 129 |
1 | 1 | 5 | 10 | 8 | 15 | 35 | 31 | 15 | 8 | 6 | 5.95 | 6 |
|---|
| ILS Functionality | 129 |
| 1 | 8 | 12 | 13 | 11 | 27 | 32 | 16 | 9 | 7 | 5.85 | 6 |
|---|
| Print Functionality | 128 |
| 2 | 4 | 4 | 5 | 6 | 17 | 27 | 39 | 24 | 8 | 6.96 | 7 |
|---|
| Electronic Functionality | 126 |
10 | 15 | 21 | 16 | 12 | 21 | 15 | 9 | 6 | 1 | 2 | 3.71 | 4 |
|---|
| Company Satisfaction | 128 |
| 1 | 7 | 6 | 9 | 15 | 19 | 37 | 24 | 10 | 7 | 6.24 | 7 |
|---|
| Support Satisfaction | 127 |
2 | 3 | 4 | 3 | 10 | 16 | 22 | 32 | 23 | 12 | 7 | 6.20 | 7 |
|---|
| Support Improvement | 127 |
1 | | 3 | 4 | 21 | 51 | 17 | 7 | 16 | 7 | 5 | 5.50 | 5 |
|---|
| Company Loyalty | 127 |
4 | 4 | 3 | 5 | 10 | 14 | 15 | 16 | 23 | 33 | 9 | 6.44 | 7 |
|---|
| Open Source Interest | 128 |
40 | 12 | 18 | 13 | 15 | 7 | 8 | 2 | 5 | 8 | 0 | 2.78 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 130 |
85 | 65.38% |
|---|
| Considering new Interface | 130 |
15 | 11.54% |
|---|
| System Installed on time? | 130 |
110 | 84.62% |
|---|
| Average Collection size: |
| 1481089 |
|---|
| Type | Count |
|---|
| Public | 9 |
|---|
| Academic | 95 |
|---|
| School | 1 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 4 |
|---|
| [2] 10,001-100,000 | 29 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 41 |
|---|
| [5] 1,000,001-10,000,000 | 32 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2015 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 110 |
1 | 3 | 5 | 4 | 11 | 14 | 23 | 26 | 21 | 2 | 7 | 5.86 | 6 |
|---|
| ILS Functionality | 110 |
| 4 | 7 | 3 | 6 | 17 | 30 | 25 | 15 | 3 | 6 | 5.80 | 6 |
|---|
| Print Functionality | 110 |
1 | 1 | 2 | 5 | 1 | 11 | 14 | 22 | 39 | 14 | 8 | 6.86 | 7 |
|---|
| Electronic Functionality | 107 |
12 | 12 | 11 | 12 | 17 | 15 | 10 | 10 | 7 | 1 | 4 | 3.81 | 4 |
|---|
| Company Satisfaction | 108 |
| 2 | 4 | 7 | 7 | 12 | 19 | 30 | 21 | 6 | 7 | 6.16 | 7 |
|---|
| Support Satisfaction | 109 |
1 | 2 | 5 | 6 | 7 | 14 | 20 | 24 | 23 | 7 | 7 | 6.08 | 6 |
|---|
| Support Improvement | 105 |
| 2 | 4 | 4 | 15 | 35 | 16 | 12 | 11 | 6 | 5 | 5.51 | 5 |
|---|
| Company Loyalty | 106 |
4 | | 5 | 4 | 8 | 15 | 11 | 20 | 19 | 20 | 7 | 6.29 | 7 |
|---|
| Open Source Interest | 109 |
29 | 17 | 14 | 6 | 11 | 13 | 7 | 5 | 4 | 3 | 0 | 2.83 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
63 | 55.26% |
|---|
| Considering new Interface | 114 |
13 | 11.40% |
|---|
| System Installed on time? | 114 |
98 | 85.96% |
|---|
| Average Collection size: |
| 2504333 |
|---|
| Type | Count |
|---|
| Public | 7 |
|---|
| Academic | 85 |
|---|
| School | 0 |
|---|
| Consortium | 5 |
|---|
| Special | 4 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 3 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 22 |
|---|
| [4] 250,001-1,000,000 | 26 |
|---|
| [5] 1,000,001-10,000,000 | 30 |
|---|
| [6] over 10,000,001 | 5 |
|---|
| 2014 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
| | 8 | 6 | 9 | 11 | 22 | 50 | 21 | 12 | 7 | 6.35 | 7 |
|---|
| ILS Functionality | 139 |
| | 8 | 5 | 9 | 9 | 30 | 37 | 25 | 16 | 7 | 6.44 | 7 |
|---|
| Print Functionality | 137 |
| | | | 7 | 3 | 12 | 38 | 52 | 25 | 8 | 7.46 | 8 |
|---|
| Electronic Functionality | 137 |
6 | 5 | 10 | 11 | 19 | 32 | 24 | 16 | 7 | 7 | 5 | 4.88 | 5 |
|---|
| Company Satisfaction | 138 |
| 3 | 8 | 5 | 6 | 17 | 20 | 32 | 31 | 16 | 7 | 6.37 | 7 |
|---|
| Support Satisfaction | 138 |
2 | 4 | 6 | 3 | 11 | 14 | 15 | 38 | 27 | 18 | 7 | 6.33 | 7 |
|---|
| Support Improvement | 135 |
2 | 2 | 1 | 4 | 21 | 48 | 16 | 14 | 9 | 18 | 5 | 5.69 | 5 |
|---|
| Company Loyalty | 138 |
6 | 4 | 4 | 6 | 10 | 9 | 17 | 32 | 19 | 31 | 7 | 6.32 | 7 |
|---|
| Open Source Interest | 136 |
33 | 25 | 20 | 4 | 11 | 16 | 9 | 14 | 2 | 2 | 0 | 2.85 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
64 | 45.71% |
|---|
| Considering new Interface | 140 |
18 | 12.86% |
|---|
| System Installed on time? | 140 |
117 | 83.57% |
|---|
| Average Collection size: |
| 1305573 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 103 |
|---|
| School | 0 |
|---|
| Consortium | 2 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 21 |
|---|
| [3] 100,001-250,000 | 28 |
|---|
| [4] 250,001-1,000,000 | 39 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2013 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 96 |
1 | 3 | 2 | 5 | 5 | 10 | 12 | 36 | 16 | 6 | 7 | 6.23 | 7 |
|---|
| ILS Functionality | 96 |
| 3 | 4 | 1 | 5 | 11 | 12 | 31 | 24 | 5 | 7 | 6.41 | 7 |
|---|
| Print Functionality | 96 |
| 2 | 1 | 2 | 1 | 5 | 6 | 24 | 44 | 11 | 8 | 7.23 | 8 |
|---|
| Electronic Functionality | 96 |
4 | 11 | 9 | 8 | 14 | 15 | 14 | 16 | 4 | 1 | 7 | 4.39 | 5 |
|---|
| Company Satisfaction | 96 |
1 | 3 | 6 | 3 | 6 | 7 | 17 | 24 | 24 | 5 | 7 | 6.15 | 7 |
|---|
| Support Satisfaction | 96 |
1 | 4 | 3 | 3 | 10 | 9 | 15 | 19 | 24 | 8 | 8 | 6.16 | 7 |
|---|
| Support Improvement | 94 |
1 | 3 | 4 | 6 | 7 | 39 | 10 | 10 | 8 | 6 | 5 | 5.32 | 5 |
|---|
| Company Loyalty | 96 |
7 | 2 | 5 | 1 | 8 | 6 | 10 | 21 | 16 | 20 | 7 | 6.17 | 7 |
|---|
| Open Source Interest | 94 |
22 | 12 | 15 | 9 | 6 | 11 | 4 | 7 | 4 | 4 | 0 | 3.07 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 99 |
40 | 40.40% |
|---|
| Considering new Interface | 99 |
21 | 21.21% |
|---|
| System Installed on time? | 99 |
84 | 84.85% |
|---|
| Average Collection size: |
| 1419886 |
|---|
| Type | Count |
|---|
| Public | 2 |
|---|
| Academic | 68 |
|---|
| School | 0 |
|---|
| Consortium | 3 |
|---|
| Special | 5 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 15 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 18 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2012 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 130 |
1 | | 3 | 6 | 7 | 12 | 25 | 48 | 23 | 5 | 7 | 6.36 | 7 |
|---|
| ILS Functionality | 130 |
1 | | 5 | 2 | 8 | 12 | 24 | 42 | 30 | 6 | 7 | 6.46 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 130 |
1 | 1 | 4 | 8 | 11 | 15 | 22 | 37 | 26 | 5 | 7 | 6.12 | 7 |
|---|
| Support Satisfaction | 129 |
1 | 2 | 7 | 13 | 7 | 14 | 23 | 33 | 23 | 6 | 7 | 5.89 | 6 |
|---|
| Support Improvement | 126 |
2 | 2 | 4 | 5 | 17 | 40 | 17 | 16 | 18 | 5 | 5 | 5.52 | 5 |
|---|
| Company Loyalty | 129 |
7 | 5 | 3 | 3 | 5 | 18 | 16 | 26 | 28 | 18 | 8 | 6.16 | 7 |
|---|
| Open Source Interest | 128 |
34 | 16 | 13 | 12 | 6 | 15 | 13 | 10 | 7 | 2 | 0 | 3.12 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 133 |
46 | 34.59% |
|---|
| Considering new Interface | 133 |
36 | 27.07% |
|---|
| System Installed on time? | 133 |
106 | 79.70% |
|---|
| Average Collection size: |
| 10677748 |
|---|
| Type | Count |
|---|
| Public | 5 |
|---|
| Academic | 92 |
|---|
| School | 1 |
|---|
| Consortium | 7 |
|---|
| Special | 7 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 8 |
|---|
| [2] 10,001-100,000 | 12 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 33 |
|---|
| [5] 1,000,001-10,000,000 | 36 |
|---|
| [6] over 10,000,001 | 3 |
|---|
| 2011 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 139 |
1 | 2 | 3 | 7 | 12 | 11 | 22 | 47 | 27 | 7 | 7 | 6.27 | 7 |
|---|
| ILS Functionality | 135 |
| 3 | 8 | 9 | 10 | 9 | 15 | 41 | 31 | 9 | 7 | 6.20 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 139 |
2 | 2 | 7 | 8 | 12 | 12 | 24 | 38 | 21 | 13 | 7 | 6.06 | 7 |
|---|
| Support Satisfaction | 138 |
3 | 1 | 7 | 7 | 10 | 16 | 20 | 40 | 22 | 12 | 7 | 6.09 | 7 |
|---|
| Support Improvement | 139 |
2 | 2 | 4 | 7 | 16 | 51 | 14 | 13 | 15 | 15 | 5 | 5.61 | 5 |
|---|
| Company Loyalty | 137 |
9 | 10 | 3 | 5 | 6 | 24 | 10 | 21 | 30 | 19 | 8 | 5.79 | 7 |
|---|
| Open Source Interest | 139 |
32 | 14 | 20 | 7 | 13 | 20 | 16 | 6 | 3 | 8 | 0 | 3.32 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 140 |
36 | 25.71% |
|---|
| Considering new Interface | 140 |
45 | 32.14% |
|---|
| System Installed on time? | 140 |
108 | 77.14% |
|---|
| Average Collection size: |
| 1515109 |
|---|
| Type | Count |
|---|
| Public | 8 |
|---|
| Academic | 102 |
|---|
| School | 1 |
|---|
| Consortium | 5 |
|---|
| Special | 6 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 6 |
|---|
| [2] 10,001-100,000 | 23 |
|---|
| [3] 100,001-250,000 | 19 |
|---|
| [4] 250,001-1,000,000 | 34 |
|---|
| [5] 1,000,001-10,000,000 | 34 |
|---|
| [6] over 10,000,001 | 4 |
|---|
| 2010 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 105 |
| 1 | 1 | 7 | 3 | 12 | 18 | 39 | 20 | 4 | 7 | 6.41 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 104 |
1 | | 4 | 6 | 10 | 18 | 14 | 31 | 16 | 4 | 7 | 5.97 | 6 |
|---|
| Support Satisfaction | 104 |
2 | | 7 | 5 | 7 | 14 | 21 | 20 | 25 | 3 | 8 | 5.96 | 6 |
|---|
| Support Improvement | 103 |
6 | | 1 | 3 | 14 | 43 | 12 | 6 | 9 | 9 | 5 | 5.33 | 5 |
|---|
| Company Loyalty | 103 |
6 | 4 | 5 | 6 | | 17 | 9 | 22 | 15 | 19 | 7 | 5.98 | 7 |
|---|
| Open Source Interest | 103 |
16 | 18 | 10 | 10 | 10 | 17 | 8 | 6 | 5 | 3 | 1 | 3.40 | 3 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 106 |
20 | 18.87% |
|---|
| Considering new Interface | 106 |
63 | 59.43% |
|---|
| System Installed on time? | 106 |
89 | 83.96% |
|---|
| Average Collection size: |
| 1854711 |
|---|
| Type | Count |
|---|
| Public | 4 |
|---|
| Academic | 76 |
|---|
| School | 0 |
|---|
| Consortium | 4 |
|---|
| Special | 3 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 1 |
|---|
| [2] 10,001-100,000 | 16 |
|---|
| [3] 100,001-250,000 | 13 |
|---|
| [4] 250,001-1,000,000 | 25 |
|---|
| [5] 1,000,001-10,000,000 | 29 |
|---|
| [6] over 10,000,001 | 2 |
|---|
| 2009 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 133 |
2 | 2 | 1 | 7 | 7 | 16 | 26 | 37 | 31 | 4 | 7 | 6.26 | 7 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 131 |
4 | 1 | 5 | 4 | 11 | 20 | 20 | 35 | 25 | 6 | 7 | 6.00 | 7 |
|---|
| Support Satisfaction | 132 |
4 | 2 | 5 | 4 | 12 | 24 | 27 | 23 | 20 | 11 | 6 | 5.86 | 6 |
|---|
| Support Improvement | 123 |
3 | 1 | 2 | 3 | 14 | 43 | 19 | 16 | 11 | 11 | 5 | 5.67 | 5 |
|---|
| Company Loyalty | 132 |
11 | 5 | 5 | 6 | 7 | 11 | 13 | 26 | 31 | 17 | 8 | 5.89 | 7 |
|---|
| Open Source Interest | 131 |
30 | 10 | 11 | 12 | 12 | 15 | 16 | 15 | 3 | 7 | 0 | 3.66 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 135 |
16 | 11.85% |
|---|
| Considering new Interface | 135 |
61 | 45.19% |
|---|
| System Installed on time? | 135 |
105 | 77.78% |
|---|
| 2008 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 66 |
2 | 1 | 1 | 6 | 5 | 8 | 12 | 20 | 9 | 2 | 7 | 5.80 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 66 |
2 | 2 | 7 | 5 | 7 | 7 | 16 | 10 | 7 | 3 | 6 | 5.20 | 6 |
|---|
| Support Satisfaction | 66 |
2 | 1 | 6 | 11 | 4 | 13 | 8 | 13 | 5 | 3 | 5 | 5.05 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 66 |
6 | 3 | 3 | 7 | 7 | 9 | 8 | 8 | 8 | 7 | 5 | 5.06 | 5 |
|---|
| Open Source Interest | 66 |
9 | 6 | 8 | 3 | 6 | 14 | 5 | 9 | 1 | 5 | 5 | 4.11 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 66 |
8 | 12.12% |
|---|
| Considering new Interface | 66 |
37 | 56.06% |
|---|
| System Installed on time? | 66 |
52 | 78.79% |
|---|
| 2007 Survey Results |
| Product: ALEPH 500 |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 78 |
4 | 2 | 4 | 2 | 4 | 9 | 15 | 28 | 9 | 1 | 7 | 5.69 | 6 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 87 |
5 | 2 | 7 | 5 | 10 | 14 | 12 | 22 | 8 | 2 | 7 | 5.16 | 6 |
|---|
| Support Satisfaction | 86 |
5 | 4 | 8 | 4 | 16 | 10 | 13 | 16 | 6 | 4 | 4 | 4.88 | 5 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 85 |
11 | 6 | 3 | 6 | 8 | 20 | 6 | 11 | 6 | 8 | 5 | 4.65 | 5 |
|---|
| Open Source Interest | 87 |
17 | 8 | 11 | 4 | 13 | 13 | 4 | 9 | 3 | 5 | 0 | 3.62 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 88 |
8 | 9.09% |
|---|
| Considering new Interface | 88 |
34 | 38.64% |
|---|
| System Installed on time? | 88 |
1 | 1.14% |
|---|
2023 : gen: 5.35 company 6.53 loyalty 7.06 support 6.65
2022 : gen: 5.09 company 6.64 loyalty 7.00 support 6.71
2021 : gen: 6.26 company 6.77 loyalty 6.62 support 6.69
2020 : gen: 5.97 company 6.71 loyalty 6.49 support 6.73
2019 : gen: 5.75 company 6.14 loyalty 6.40 support 6.23
2018 : gen: 5.84 company 5.90 loyalty 6.63 support 5.95
2017 : gen: 5.79 company 6.25 loyalty 6.65 support 6.15
2016 : gen: 5.95 company 6.24 loyalty 6.44 support 6.20
2015 : gen: 5.86 company 6.16 loyalty 6.29 support 6.08
2014 : gen: 6.35 company 6.37 loyalty 6.32 support 6.33
2013 : gen: 6.23 company 6.15 loyalty 6.17 support 6.16
2012 : gen: 6.36 company 6.12 loyalty 6.16 support 5.89
2011 : gen: 6.27 company 6.06 loyalty 5.79 support 6.09
2010 : gen: 6.41 company 5.97 loyalty 5.98 support 5.96
2009 : gen: 6.26 company 6.00 loyalty 5.89 support 5.86
2008 : gen: 5.80 company 5.20 loyalty 5.06 support 5.05
2007 : gen: 5.69 company 5.16 loyalty 4.65 support 4.88
Comments (survey2021)
There is a lack of products designed to meet the needs of large academic libraries. Cloud hosted ILS/LSP products currently available (both vendor and open source) are designed based on the needs of medium to small libraries. These products are too heavily invested in workflow integrations that may provide very real benefits for slammer client but present an obstacle to processing efficiency when scaled to the needs of large institutions.
(Library type: Academic; collection size: very large; ils satisfaction: 3)
Our library actually likes Folio very much, but I do not believe that is the case across the consortium.
(Library type: Academic; collection size: medium; ils satisfaction: 5)
We are in the process of migrating to FOLIO as our new ILS with expected go-live in summer 2022. We will continue to use EBSCO Discovery Service.
(Library type: Academic; collection size: very large; ils satisfaction: 6)
The Library is in the early stages of planning for replacing its core library systems, and as it is a UK public body all options would need to go through the appropriate procurement process.[...]
(Library type: National; collection size: very large; ils satisfaction: 6)
[...] does not run its own library system. It is run through [...] and the questions are difficult for NULI to answer, should have been answered by [...] Aleph is outdated but good as far as it goes. ExLibris is conductions its resources towards Alma and we have had some difficulties getting through with our problems/questions, especially when it comes to Primo and electronic material. But we are satisfied with the support we get in the Alma implementation process, which is in full swing now, going live next summer.
(Library type: National; collection size: very large; ils satisfaction: 5)