Statistical Report for Destiny
| 2023 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 40 |
| | | 1 | 3 | 2 | 2 | 7 | 12 | 13 | 9 | 7.47 | 8 |
|---|
| ILS Functionality | 40 |
| 1 | 2 | | 1 | 3 | 1 | 9 | 12 | 11 | 8 | 7.20 | 8 |
|---|
| Print Functionality | 40 |
| | | | 2 | 1 | 1 | 2 | 13 | 21 | 9 | 8.15 | 9 |
|---|
| Electronic Functionality | 38 |
7 | 3 | | | | 4 | 2 | 4 | 5 | 13 | 9 | 5.79 | 7 |
|---|
| Company Satisfaction | 39 |
| | | 2 | 1 | 3 | 2 | 6 | 9 | 16 | 9 | 7.56 | 8 |
|---|
| Support Satisfaction | 40 |
| | 3 | | | 1 | 1 | 3 | 13 | 19 | 9 | 7.83 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 40 |
4 | | | 1 | 2 | 2 | | 5 | 11 | 15 | 9 | 6.97 | 8 |
|---|
| Open Source Interest | 38 |
12 | 2 | 3 | 2 | 3 | 11 | 3 | 1 | | 1 | 0 | 3.03 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 40 |
5 | 12.50% |
|---|
| Considering new Interface | 40 |
1 | 2.50% |
|---|
| System Installed on time? | 40 |
0 | 0.00% |
|---|
| Average Collection size: |
| 95892 |
|---|
| Type | Count |
|---|
| Public | 14 |
|---|
| Academic | 1 |
|---|
| School | 20 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 26 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2022 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 96 |
1 | | 2 | 4 | 1 | 7 | 8 | 20 | 29 | 24 | 8 | 7.20 | 8 |
|---|
| ILS Functionality | 96 |
| | 2 | 1 | 2 | 8 | 9 | 27 | 24 | 23 | 7 | 7.26 | 7 |
|---|
| Print Functionality | 95 |
| | 2 | | 2 | 4 | 9 | 16 | 32 | 30 | 8 | 7.62 | 8 |
|---|
| Electronic Functionality | 94 |
6 | 5 | 5 | 6 | 4 | 6 | 9 | 22 | 17 | 14 | 7 | 5.84 | 7 |
|---|
| Company Satisfaction | 93 |
1 | 1 | 3 | 3 | 1 | 8 | 11 | 16 | 29 | 20 | 8 | 6.99 | 8 |
|---|
| Support Satisfaction | 94 |
1 | 3 | 2 | | 3 | 8 | 5 | 14 | 30 | 28 | 8 | 7.22 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 94 |
2 | 1 | 3 | 4 | | 12 | 5 | 13 | 27 | 27 | 8 | 7.01 | 8 |
|---|
| Open Source Interest | 89 |
31 | 9 | 6 | 8 | 6 | 12 | 2 | 5 | 4 | 6 | 0 | 2.94 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 98 |
9 | 9.18% |
|---|
| Considering new Interface | 98 |
1 | 1.02% |
|---|
| System Installed on time? | 98 |
0 | 0.00% |
|---|
| Average Collection size: |
| 68245 |
|---|
| Type | Count |
|---|
| Public | 12 |
|---|
| Academic | 6 |
|---|
| School | 74 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 18 |
|---|
| [2] 10,001-100,000 | 56 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 0 |
|---|
Statistics according to type and size categories
The following table presents the 2021 results according to the type and size of the library.
| 2021 Destiny Responses by Sector |
|---|
| Destiny | all | Academic | Public | School | Consortium |
|---|
| | small | medium | large | small | medium | large | | |
|---|
| n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg | n | avg |
|---|
| SatisfactionLevelILS | 67 | 7.42 |
3 | | 0 | | 0 | | 10 | 7.10 | 0 | | 0 | | 44 | 7.45 | 0 | |
|---|
| ILSFunctionality | 67 | 7.31 |
3 | | 0 | | 0 | | 10 | 6.90 | 0 | | 0 | | 44 | 7.45 | 0 | |
|---|
| PrintFunctionality | 66 | 7.89 |
3 | | 0 | | 0 | | 10 | 7.50 | 0 | | 0 | | 43 | 8.00 | 0 | |
|---|
| ElectronicFunctionality | 65 | 6.37 |
3 | | 0 | | 0 | | 10 | 5.20 | 0 | | 0 | | 42 | 6.90 | 0 | |
|---|
| SatisfactionCustomerSupport | 66 | 7.74 |
3 | | 0 | | 0 | | 10 | 7.70 | 0 | | 0 | | 43 | 7.95 | 0 | |
|---|
| CompanyLoyalty | 65 | 7.57 |
3 | | 0 | | 0 | | 10 | 7.00 | 0 | | 0 | | 42 | 7.71 | 0 | |
|---|
| 2021 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 67 |
| | | 1 | 1 | 7 | 3 | 23 | 12 | 20 | 7 | 7.42 | 7 |
|---|
| ILS Functionality | 67 |
| | | 1 | 1 | 6 | 9 | 16 | 19 | 15 | 8 | 7.31 | 8 |
|---|
| Print Functionality | 66 |
| | | | | 4 | 5 | 15 | 12 | 30 | 9 | 7.89 | 8 |
|---|
| Electronic Functionality | 65 |
3 | | 2 | 1 | 6 | 11 | 8 | 8 | 10 | 16 | 9 | 6.37 | 7 |
|---|
| Company Satisfaction | 65 |
| 1 | | 1 | 3 | 4 | 2 | 13 | 20 | 21 | 9 | 7.51 | 8 |
|---|
| Support Satisfaction | 66 |
| 2 | | 1 | 1 | 5 | 2 | 5 | 20 | 30 | 9 | 7.74 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 65 |
| 1 | | 2 | 2 | 2 | 6 | 10 | 17 | 25 | 9 | 7.57 | 8 |
|---|
| Open Source Interest | 53 |
20 | | 9 | 2 | 4 | 11 | 1 | 1 | 4 | | 0 | 2.83 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 68 |
3 | 4.41% |
|---|
| Considering new Interface | 68 |
0 | 0.00% |
|---|
| System Installed on time? | 68 |
0 | 0.00% |
|---|
| Average Collection size: |
| 289474 |
|---|
| Type | Count |
|---|
| Public | 10 |
|---|
| Academic | 3 |
|---|
| School | 45 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 13 |
|---|
| [2] 10,001-100,000 | 37 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2020 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 90 |
| | 1 | 2 | 3 | 4 | 6 | 26 | 15 | 33 | 9 | 7.50 | 8 |
|---|
| ILS Functionality | 90 |
| | 2 | 3 | 3 | 2 | 5 | 23 | 19 | 33 | 9 | 7.50 | 8 |
|---|
| Print Functionality | 89 |
| | | 2 | 3 | 1 | 1 | 14 | 27 | 41 | 9 | 8.00 | 8 |
|---|
| Electronic Functionality | 85 |
4 | 3 | 4 | 1 | 4 | 9 | 8 | 18 | 9 | 25 | 9 | 6.42 | 7 |
|---|
| Company Satisfaction | 89 |
| | 2 | 2 | | 4 | 3 | 21 | 23 | 34 | 9 | 7.70 | 8 |
|---|
| Support Satisfaction | 88 |
| | 3 | | 1 | 3 | 9 | 16 | 19 | 37 | 9 | 7.68 | 8 |
|---|
| Support Improvement | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Loyalty | 90 |
5 | | 1 | | | 5 | 6 | 14 | 18 | 41 | 9 | 7.49 | 8 |
|---|
| Open Source Interest | 76 |
28 | 10 | 10 | 3 | 5 | 15 | 3 | 1 | | 1 | 0 | 2.21 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 94 |
7 | 7.45% |
|---|
| Considering new Interface | 94 |
0 | 0.00% |
|---|
| System Installed on time? | 94 |
0 | 0.00% |
|---|
| Average Collection size: |
| 870128 |
|---|
| Type | Count |
|---|
| Public | 21 |
|---|
| Academic | 6 |
|---|
| School | 63 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 21 |
|---|
| [2] 10,001-100,000 | 54 |
|---|
| [3] 100,001-250,000 | 3 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 1 |
|---|
| [6] over 10,000,001 | 1 |
|---|
| 2019 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 113 |
| | 2 | 2 | 3 | 5 | 3 | 34 | 35 | 29 | 8 | 7.47 | 8 |
|---|
| ILS Functionality | 113 |
| 1 | 1 | 1 | 3 | 7 | 7 | 34 | 31 | 28 | 7 | 7.37 | 8 |
|---|
| Print Functionality | 113 |
| | | 2 | 3 | 3 | 3 | 18 | 43 | 41 | 8 | 7.88 | 8 |
|---|
| Electronic Functionality | 106 |
6 | 3 | 2 | 3 | 4 | 12 | 10 | 26 | 23 | 17 | 7 | 6.33 | 7 |
|---|
| Company Satisfaction | 112 |
| | 1 | 2 | 3 | 6 | 8 | 27 | 33 | 32 | 8 | 7.49 | 8 |
|---|
| Support Satisfaction | 111 |
1 | 1 | | 1 | 4 | 2 | 9 | 21 | 34 | 38 | 9 | 7.61 | 8 |
|---|
| Support Improvement | 108 |
1 | | 3 | 1 | 10 | 28 | 10 | 13 | 23 | 19 | 5 | 6.44 | 7 |
|---|
| Company Loyalty | 110 |
2 | 3 | | | 8 | 10 | 11 | 10 | 31 | 35 | 9 | 7.13 | 8 |
|---|
| Open Source Interest | 112 |
39 | 13 | 15 | 5 | 14 | 14 | 5 | 3 | 1 | 3 | 0 | 2.41 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 114 |
7 | 6.14% |
|---|
| Considering new Interface | 114 |
4 | 3.51% |
|---|
| System Installed on time? | 114 |
107 | 93.86% |
|---|
| Average Collection size: |
| 152483 |
|---|
| Type | Count |
|---|
| Public | 17 |
|---|
| Academic | 7 |
|---|
| School | 81 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 24 |
|---|
| [2] 10,001-100,000 | 73 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2018 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 201 |
1 | | 3 | 3 | 2 | 15 | 20 | 40 | 52 | 65 | 9 | 7.46 | 8 |
|---|
| ILS Functionality | 200 |
1 | | 2 | 5 | 6 | 7 | 27 | 36 | 59 | 57 | 8 | 7.38 | 8 |
|---|
| Print Functionality | 199 |
| 2 | | 3 | 4 | 6 | 13 | 35 | 50 | 86 | 9 | 7.81 | 8 |
|---|
| Electronic Functionality | 195 |
7 | 6 | 7 | 4 | 9 | 20 | 26 | 35 | 35 | 46 | 9 | 6.48 | 7 |
|---|
| Company Satisfaction | 199 |
| 1 | 2 | 2 | 6 | 12 | 16 | 39 | 49 | 72 | 9 | 7.56 | 8 |
|---|
| Support Satisfaction | 198 |
| | 3 | 1 | 6 | 12 | 20 | 35 | 44 | 77 | 9 | 7.59 | 8 |
|---|
| Support Improvement | 188 |
2 | 2 | 1 | 3 | 13 | 47 | 24 | 24 | 30 | 42 | 5 | 6.54 | 7 |
|---|
| Company Loyalty | 193 |
9 | 1 | 4 | 3 | 12 | 14 | 19 | 22 | 32 | 77 | 9 | 7.01 | 8 |
|---|
| Open Source Interest | 191 |
77 | 17 | 18 | 11 | 23 | 19 | 9 | 4 | 3 | 10 | 0 | 2.46 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 204 |
17 | 8.33% |
|---|
| Considering new Interface | 204 |
8 | 3.92% |
|---|
| System Installed on time? | 204 |
193 | 94.61% |
|---|
| Average Collection size: |
| 41067 |
|---|
| Type | Count |
|---|
| Public | 31 |
|---|
| Academic | 6 |
|---|
| School | 158 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 40 |
|---|
| [2] 10,001-100,000 | 125 |
|---|
| [3] 100,001-250,000 | 4 |
|---|
| [4] 250,001-1,000,000 | 1 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2017 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 312 |
2 | 1 | 1 | 5 | 7 | 13 | 34 | 63 | 104 | 82 | 8 | 7.46 | 8 |
|---|
| ILS Functionality | 310 |
2 | 1 | 3 | 7 | 10 | 10 | 42 | 56 | 114 | 65 | 8 | 7.29 | 8 |
|---|
| Print Functionality | 309 |
2 | | | 1 | 8 | 3 | 21 | 52 | 103 | 119 | 9 | 7.88 | 8 |
|---|
| Electronic Functionality | 303 |
10 | 6 | 6 | 7 | 16 | 35 | 40 | 55 | 68 | 60 | 8 | 6.56 | 7 |
|---|
| Company Satisfaction | 309 |
1 | | 3 | 3 | 11 | 13 | 20 | 55 | 101 | 102 | 9 | 7.62 | 8 |
|---|
| Support Satisfaction | 304 |
1 | 1 | 4 | 4 | 9 | 9 | 24 | 56 | 79 | 117 | 9 | 7.64 | 8 |
|---|
| Support Improvement | 295 |
3 | 2 | 3 | 3 | 28 | 95 | 19 | 38 | 39 | 65 | 5 | 6.38 | 6 |
|---|
| Company Loyalty | 301 |
6 | 3 | 4 | 5 | 14 | 23 | 15 | 48 | 73 | 110 | 9 | 7.30 | 8 |
|---|
| Open Source Interest | 300 |
115 | 37 | 36 | 19 | 30 | 29 | 10 | 12 | 6 | 6 | 0 | 2.26 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 313 |
12 | 3.83% |
|---|
| Considering new Interface | 313 |
10 | 3.19% |
|---|
| System Installed on time? | 313 |
288 | 92.01% |
|---|
| Average Collection size: |
| 61607 |
|---|
| Type | Count |
|---|
| Public | 30 |
|---|
| Academic | 8 |
|---|
| School | 267 |
|---|
| Consortium | 1 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 65 |
|---|
| [2] 10,001-100,000 | 202 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 2 |
|---|
| [5] 1,000,001-10,000,000 | 3 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2016 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 611 |
1 | 5 | 7 | 2 | 14 | 26 | 45 | 137 | 200 | 174 | 8 | 7.54 | 8 |
|---|
| ILS Functionality | 602 |
| 3 | 11 | 5 | 13 | 29 | 58 | 119 | 211 | 153 | 8 | 7.45 | 8 |
|---|
| Print Functionality | 609 |
| | 3 | 6 | 15 | 17 | 26 | 92 | 215 | 235 | 9 | 7.89 | 8 |
|---|
| Electronic Functionality | 574 |
9 | 8 | 7 | 18 | 31 | 69 | 75 | 105 | 123 | 129 | 9 | 6.75 | 7 |
|---|
| Company Satisfaction | 610 |
2 | 1 | 3 | 9 | 18 | 26 | 43 | 110 | 200 | 198 | 8 | 7.62 | 8 |
|---|
| Support Satisfaction | 594 |
6 | 4 | 6 | 9 | 22 | 28 | 32 | 92 | 164 | 231 | 9 | 7.57 | 8 |
|---|
| Support Improvement | 573 |
7 | 2 | 5 | 6 | 57 | 149 | 49 | 68 | 104 | 126 | 5 | 6.53 | 7 |
|---|
| Company Loyalty | 590 |
20 | 7 | 8 | 4 | 30 | 42 | 37 | 73 | 150 | 219 | 9 | 7.24 | 8 |
|---|
| Open Source Interest | 568 |
216 | 57 | 54 | 36 | 78 | 61 | 26 | 13 | 14 | 13 | 0 | 2.40 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 621 |
21 | 3.38% |
|---|
| Considering new Interface | 621 |
25 | 4.03% |
|---|
| System Installed on time? | 621 |
562 | 90.50% |
|---|
| Average Collection size: |
| 44857 |
|---|
| Type | Count |
|---|
| Public | 61 |
|---|
| Academic | 8 |
|---|
| School | 539 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 118 |
|---|
| [2] 10,001-100,000 | 360 |
|---|
| [3] 100,001-250,000 | 7 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2015 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 131 |
| | | 3 | 5 | 8 | 17 | 24 | 40 | 34 | 8 | 7.37 | 8 |
|---|
| ILS Functionality | 131 |
| | 2 | | 5 | 10 | 17 | 28 | 39 | 30 | 8 | 7.28 | 8 |
|---|
| Print Functionality | 129 |
1 | | | | 4 | 11 | 6 | 27 | 33 | 47 | 9 | 7.62 | 8 |
|---|
| Electronic Functionality | 124 |
2 | 1 | 7 | 9 | 8 | 18 | 16 | 28 | 13 | 22 | 7 | 6.11 | 7 |
|---|
| Company Satisfaction | 129 |
| | 1 | | 4 | 7 | 13 | 31 | 39 | 34 | 8 | 7.49 | 8 |
|---|
| Support Satisfaction | 129 |
| | | 3 | 10 | 2 | 13 | 23 | 33 | 45 | 9 | 7.50 | 8 |
|---|
| Support Improvement | 118 |
4 | | 2 | 3 | 8 | 33 | 9 | 21 | 12 | 26 | 5 | 6.28 | 7 |
|---|
| Company Loyalty | 126 |
4 | 4 | | 2 | 6 | 11 | 8 | 18 | 25 | 48 | 9 | 7.10 | 8 |
|---|
| Open Source Interest | 123 |
59 | 9 | 16 | 3 | 17 | 7 | 4 | 4 | 3 | 1 | 0 | 1.93 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 137 |
11 | 8.03% |
|---|
| Considering new Interface | 137 |
5 | 3.65% |
|---|
| System Installed on time? | 137 |
122 | 89.05% |
|---|
| Average Collection size: |
| 183623 |
|---|
| Type | Count |
|---|
| Public | 45 |
|---|
| Academic | 4 |
|---|
| School | 84 |
|---|
| Consortium | 1 |
|---|
| Special | 1 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 15 |
|---|
| [2] 10,001-100,000 | 98 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 4 |
|---|
| [5] 1,000,001-10,000,000 | 5 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2014 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 120 |
| | 4 | 6 | 3 | 5 | 9 | 23 | 41 | 29 | 8 | 7.22 | 8 |
|---|
| ILS Functionality | 120 |
| 2 | 5 | 3 | 5 | 2 | 8 | 24 | 42 | 29 | 8 | 7.20 | 8 |
|---|
| Print Functionality | 120 |
1 | 1 | 2 | 2 | | 4 | 8 | 19 | 43 | 40 | 8 | 7.63 | 8 |
|---|
| Electronic Functionality | 115 |
8 | 3 | 1 | 4 | 5 | 14 | 15 | 25 | 28 | 12 | 8 | 6.12 | 7 |
|---|
| Company Satisfaction | 119 |
1 | 1 | 4 | 1 | 2 | 5 | 9 | 20 | 39 | 37 | 8 | 7.43 | 8 |
|---|
| Support Satisfaction | 118 |
1 | 1 | 3 | 2 | 3 | 8 | 7 | 18 | 31 | 44 | 9 | 7.43 | 8 |
|---|
| Support Improvement | 113 |
2 | | 4 | 3 | 10 | 41 | 8 | 13 | 11 | 21 | 5 | 6.00 | 5 |
|---|
| Company Loyalty | 117 |
5 | 6 | 1 | 1 | 6 | 9 | 5 | 16 | 22 | 46 | 9 | 6.94 | 8 |
|---|
| Open Source Interest | 112 |
48 | 15 | 12 | 3 | 13 | 11 | 1 | 2 | 4 | 3 | 0 | 2.09 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 122 |
13 | 10.66% |
|---|
| Considering new Interface | 122 |
5 | 4.10% |
|---|
| System Installed on time? | 122 |
113 | 92.62% |
|---|
| Average Collection size: |
| 155840 |
|---|
| Type | Count |
|---|
| Public | 33 |
|---|
| Academic | 4 |
|---|
| School | 81 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 19 |
|---|
| [2] 10,001-100,000 | 80 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 4 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2013 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 363 |
1 | | | | 2 | 13 | 30 | 80 | 133 | 104 | 8 | 7.75 | 8 |
|---|
| ILS Functionality | 363 |
1 | | 3 | 1 | 4 | 15 | 22 | 93 | 139 | 85 | 8 | 7.60 | 8 |
|---|
| Print Functionality | 362 |
| | | 1 | 2 | 6 | 13 | 58 | 120 | 162 | 9 | 8.13 | 8 |
|---|
| Electronic Functionality | 333 |
6 | | 6 | 7 | 9 | 42 | 49 | 83 | 79 | 52 | 7 | 6.77 | 7 |
|---|
| Company Satisfaction | 362 |
| 1 | 3 | 3 | 4 | 8 | 18 | 67 | 133 | 125 | 8 | 7.84 | 8 |
|---|
| Support Satisfaction | 360 |
1 | 2 | 4 | 3 | 3 | 15 | 21 | 61 | 101 | 149 | 9 | 7.80 | 8 |
|---|
| Support Improvement | 346 |
5 | 4 | 2 | 3 | 12 | 121 | 25 | 36 | 71 | 67 | 5 | 6.48 | 7 |
|---|
| Company Loyalty | 355 |
8 | 3 | 1 | 2 | 4 | 19 | 18 | 48 | 89 | 163 | 9 | 7.73 | 8 |
|---|
| Open Source Interest | 346 |
154 | 33 | 28 | 20 | 25 | 60 | 13 | 5 | 4 | 4 | 0 | 2.11 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 368 |
5 | 1.36% |
|---|
| Considering new Interface | 368 |
4 | 1.09% |
|---|
| System Installed on time? | 368 |
337 | 91.58% |
|---|
| Average Collection size: |
| 37635 |
|---|
| Type | Count |
|---|
| Public | 26 |
|---|
| Academic | 2 |
|---|
| School | 335 |
|---|
| Consortium | 2 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 61 |
|---|
| [2] 10,001-100,000 | 248 |
|---|
| [3] 100,001-250,000 | 2 |
|---|
| [4] 250,001-1,000,000 | 6 |
|---|
| [5] 1,000,001-10,000,000 | 2 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2012 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 48 |
| | | 1 | 2 | 4 | 6 | 11 | 16 | 8 | 8 | 7.17 | 8 |
|---|
| ILS Functionality | 47 |
1 | | 1 | 3 | 2 | 3 | 4 | 15 | 14 | 4 | 7 | 6.62 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 48 |
| | | | 2 | 2 | 2 | 10 | 20 | 12 | 8 | 7.67 | 8 |
|---|
| Support Satisfaction | 48 |
| | | | 1 | 2 | 1 | 7 | 17 | 20 | 9 | 8.02 | 8 |
|---|
| Support Improvement | 46 |
| | | | 1 | 14 | 3 | 10 | 12 | 6 | 5 | 6.78 | 7 |
|---|
| Company Loyalty | 48 |
1 | 2 | 3 | 1 | 3 | 4 | 3 | 6 | 8 | 17 | 9 | 6.67 | 8 |
|---|
| Open Source Interest | 48 |
18 | 6 | 7 | 3 | 6 | 3 | 2 | 1 | | 2 | 0 | 2.19 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 49 |
8 | 16.33% |
|---|
| Considering new Interface | 49 |
3 | 6.12% |
|---|
| System Installed on time? | 49 |
46 | 93.88% |
|---|
| Average Collection size: |
| 60496 |
|---|
| Type | Count |
|---|
| Public | 36 |
|---|
| Academic | 3 |
|---|
| School | 10 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 40 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2011 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 37 |
1 | | 1 | 2 | | 1 | 5 | 10 | 8 | 9 | 7 | 6.97 | 7 |
|---|
| ILS Functionality | 36 |
| 1 | 1 | 1 | 1 | 3 | 6 | 12 | 5 | 6 | 7 | 6.64 | 7 |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 37 |
| | 1 | | | 3 | 6 | 10 | 8 | 9 | 7 | 7.24 | 7 |
|---|
| Support Satisfaction | 37 |
1 | | | 1 | 1 | 2 | 5 | 5 | 12 | 10 | 8 | 7.24 | 8 |
|---|
| Support Improvement | 35 |
1 | | | 1 | 2 | 14 | 2 | 4 | 4 | 7 | 5 | 6.17 | 5 |
|---|
| Company Loyalty | 37 |
3 | | 2 | | 2 | 3 | 3 | 9 | 4 | 11 | 9 | 6.46 | 7 |
|---|
| Open Source Interest | 37 |
7 | 6 | 7 | 5 | 1 | 3 | 1 | 3 | 1 | 3 | 0 | 3.14 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 37 |
5 | 13.51% |
|---|
| Considering new Interface | 37 |
2 | 5.41% |
|---|
| System Installed on time? | 37 |
34 | 91.89% |
|---|
| Average Collection size: |
| 74155 |
|---|
| Type | Count |
|---|
| Public | 22 |
|---|
| Academic | 1 |
|---|
| School | 14 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 5 |
|---|
| [2] 10,001-100,000 | 25 |
|---|
| [3] 100,001-250,000 | 1 |
|---|
| [4] 250,001-1,000,000 | 3 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2010 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 23 |
| 1 | 1 | 1 | 1 | 2 | 2 | 1 | 12 | 2 | 8 | 6.65 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 23 |
| 1 | 3 | 1 | | 2 | | 6 | 6 | 4 | 7 | 6.35 | 7 |
|---|
| Support Satisfaction | 23 |
| 1 | 1 | 1 | 2 | 1 | 1 | 5 | 8 | 3 | 8 | 6.57 | 7 |
|---|
| Support Improvement | 23 |
| | 2 | 2 | 1 | 7 | 1 | 1 | 6 | 3 | 5 | 5.96 | 5 |
|---|
| Company Loyalty | 23 |
3 | | 1 | 1 | 1 | 2 | | 3 | 8 | 4 | 8 | 6.09 | 8 |
|---|
| Open Source Interest | 23 |
6 | 5 | 3 | 1 | 1 | | 3 | 1 | | 3 | 0 | 3.04 | 2 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 23 |
2 | 8.70% |
|---|
| Considering new Interface | 23 |
1 | 4.35% |
|---|
| System Installed on time? | 23 |
22 | 95.65% |
|---|
| Average Collection size: |
| 20091 |
|---|
| Type | Count |
|---|
| Public | 15 |
|---|
| Academic | 0 |
|---|
| School | 8 |
|---|
| Consortium | 0 |
|---|
| Special | 0 |
|---|
| Size Category | Count |
|---|
| [1] Under 10,000 | 2 |
|---|
| [2] 10,001-100,000 | 18 |
|---|
| [3] 100,001-250,000 | 0 |
|---|
| [4] 250,001-1,000,000 | 0 |
|---|
| [5] 1,000,001-10,000,000 | 0 |
|---|
| [6] over 10,000,001 | 0 |
|---|
| 2009 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 15 |
| 1 | | | | 1 | 1 | 3 | 6 | 3 | 8 | 7.20 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 15 |
| 1 | | | | 1 | 1 | 2 | 5 | 5 | 8 | 7.40 | 8 |
|---|
| Support Satisfaction | 15 |
| 1 | | | | 1 | | 2 | 6 | 5 | 8 | 7.53 | 8 |
|---|
| Support Improvement | 14 |
1 | | 1 | | | 5 | | | 3 | 4 | 5 | 6.21 | 8 |
|---|
| Company Loyalty | 15 |
2 | | | | | | | 5 | 3 | 5 | 7 | 6.93 | 8 |
|---|
| Open Source Interest | 15 |
7 | 1 | | 3 | | 1 | | 2 | | 1 | 0 | 2.53 | 1 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 15 |
2 | 13.33% |
|---|
| Considering new Interface | 15 |
0 | 0.00% |
|---|
| System Installed on time? | 15 |
14 | 93.33% |
|---|
| 2008 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 8 |
| | | | 1 | | 1 | 2 | 3 | 1 | 8 | 7.13 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 8 |
| | | | | | 1 | | 3 | 4 | 9 | 8.25 | 9 |
|---|
| Support Satisfaction | 8 |
| | | | | 1 | 1 | 1 | 4 | 1 | 8 | 7.38 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 8 |
| | | 1 | | 1 | | 1 | 2 | 3 | 9 | 7.25 | 8 |
|---|
| Open Source Interest | 7 |
| 1 | 2 | | 1 | | 1 | 2 | | | 2 | 4.14 | 4 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 8 |
1 | 12.50% |
|---|
| Considering new Interface | 8 |
1 | 12.50% |
|---|
| System Installed on time? | 8 |
7 | 87.50% |
|---|
| 2007 Survey Results |
| Product: Destiny |
Response Distribution |
Statistics |
|---|
| Category | Responses |
0 |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
Mode | Mean | Median |
|---|
| ILS Satisfaction | 7 |
| | | | | | 3 | | 4 | | 8 | 7.14 | 8 |
|---|
| ILS Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Print Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Electronic Functionality | 0 |
| | | | | | | | | | 0 | 0.00 | |
|---|
| Company Satisfaction | 10 |
| | | 1 | | | 2 | 1 | 4 | 2 | 8 | 7.20 | 8 |
|---|
| Support Satisfaction | 10 |
| | | 1 | | 1 | 2 | | 3 | 3 | 8 | 7.10 | 8 |
|---|
| Support Improvement | 0 |
not applicable |
|---|
| Company Loyalty | 10 |
| | | | | 3 | 1 | 2 | 1 | 3 | 5 | 7.00 | 7 |
|---|
| Open Source Interest | 10 |
2 | 1 | 1 | | 1 | 1 | 1 | 1 | 2 | | 0 | 4.10 | 5 |
|---|
| Category | Total | Yes | percent |
|---|
| Considering new ILS | 10 |
2 | 20.00% |
|---|
| Considering new Interface | 10 |
1 | 10.00% |
|---|
| System Installed on time? | 10 |
1 | 10.00% |
|---|
2023 : gen: 7.47 company 7.56 loyalty 6.97 support 7.83
2022 : gen: 7.20 company 6.99 loyalty 7.01 support 7.22
2021 : gen: 7.42 company 7.51 loyalty 7.57 support 7.74
2020 : gen: 7.50 company 7.70 loyalty 7.49 support 7.68
2019 : gen: 7.47 company 7.49 loyalty 7.13 support 7.61
2018 : gen: 7.46 company 7.56 loyalty 7.01 support 7.59
2017 : gen: 7.46 company 7.62 loyalty 7.30 support 7.64
2016 : gen: 7.54 company 7.62 loyalty 7.24 support 7.57
2015 : gen: 7.37 company 7.49 loyalty 7.10 support 7.50
2014 : gen: 7.22 company 7.43 loyalty 6.94 support 7.43
2013 : gen: 7.75 company 7.84 loyalty 7.73 support 7.80
2012 : gen: 7.17 company 7.67 loyalty 6.67 support 8.02
2011 : gen: 6.97 company 7.24 loyalty 6.46 support 7.24
2010 : gen: 6.65 company 6.35 loyalty 6.09 support 6.57
2009 : gen: 7.20 company 7.40 loyalty 6.93 support 7.53
2008 : gen: 7.13 company 8.25 loyalty 7.25 support 7.38
2007 : gen: 7.14 company 7.20 loyalty 7.00 support 7.10
Comments (survey2021)
Follett Destiny does all of the basic print management tasks that school libraries require. However their discovery interface only provides user-friendly support for Follett Ebooks. All other electronic materials are only accessible via a series of unintuitive clicks that would require instructions to follow. This service drastically changed over the past summer that resulted in librarians coming back to school with a different and less useful catalog interface for their users. That being said, the time and cost of migrating systems for what is currently on the market still does not seem appropriate considering all of the other challenges facing our libraries.
(Library type: ; collection size: large; ils satisfaction: 3)
We are a public library and are looking to migrate to a program that is better suited to the needs we have for reaching out to the community.
(Library type: Public; collection size: small; ils satisfaction: 8)
Chief drawback of Follett Destiny is a lack of ILL module. Indiana State Library developed the SRCS Indiana ILL system to enhance small library services, and in our case, SRCS will fill our largest services gap.
(Library type: Public; collection size: small; ils satisfaction: 7)
At this point I wouldn't consider open source, as the library and IT staffing levels cannot accommodate a project of this size.
(Library type: Academic; collection size: very small; ils satisfaction: 7)
No librarian in this building - no services provided
(Library type: School; collection size: small; ils satisfaction: 5)
Library has part time professional services
(Library type: School; collection size: small; ils satisfaction: 5)
Because I am part of a school district, I do not have direct control over the ILS I work with. Even if I wanted to move to an open-source ILS, I couldn't, because that is a district level decision.
(Library type: School; collection size: very small; ils satisfaction: 8)
Follett does have an academic discovery service, but it is not as robust and user friendly as EBSCO's EDS and others. Also, when we transferred our records from Horizon to Destiny, we allowed Follett to replace our brief records with "better" records. Unfortunately, the importer replaced with records for the same work but NOT the same edition. An example would be Plays by Anton Chekhov; woodcuts by Howard Simon; published in 1935 by The Three Sisters Press. The record selected by the Destiny importer is for a book with completely different plays (and ISBN number), published by Wordsworth Editions in 2007, is translated with an introductory essay by Elisaveta Fen, with an introduction by A.D.P. Briggs [not in the edition we own]. This is a problem as some patrons search our catalog remotely. If the records don't reflect what we own, then we are wasting the time of patrons and instilling doubt in the quality of the catalog.
(Library type: School; collection size: small; ils satisfaction: 7)
just started the job so still learning.
(Library type: School; collection size: small; ils satisfaction: 5)
I am an elementary school librarian. Although we are not an academic library, our students are beginning to use Destiny to; search the catalog, write book reviews, put books on hold and do research for in-class work (2nd-5th grade mostly). I think they are ready for more. It really is a missed opportunity to assume that open source is only for academic libraries. How can library systems be an entre into learning coding, information literacy, etc.? If we had a system that was open source, they could learn some coding. We are a STEAM school so this is in keeping with our curriculum. Our present version of Destiny is... clunky. Even an update would be better. The check-in system not always stable, sometimes doesn't work well. I have a new computer so that isn't the problem. Anyway, something to think about.
(Library type: ; collection size: small; ils satisfaction: 5)
Regarding Destiny: New records provided by Destiny is often incomplete: reading levels and subjects related to a title are rarely included - this information is important when choosing titles for students needing to borrow books within their reading levels and/or subject related (especially when conducting research). Needs improvement.
Also - Searching books by title more often than not do not give results reflecting what is in our entire catalog. I have often have to search changing the grammar of titles (Uppercase vs. lower case when typing entire titles), and often having to type a title several other different ways to find a particular title, lots of time wasted doing this.
(Library type: School; collection size: small; ils satisfaction: 6)
I gave an 8 rating for functionality because I would it if Destiny had a better self-check out interface like Polaris has.
In regards to ebooks, it is getting better but a full integration with Sora would be fantastic..
(Library type: ; collection size: very small; ils satisfaction: 9)