SYRACUSE, N.Y., August 1, 2013 — Polaris Library Systems has been selected as the new integrated library system (ILS) for Richland Library, in Columbia, South Carolina, as a result of the customization features Polaris offers and the library's strategic plan to foster innovation and community involvement.
Polaris Library Systems, a trusted provider of technology solutions that help academic, private and public libraries serve their communities, endured a rigorous RFP process; including pre-RFP demos in 2012 and two on-site demos with follow-up questions in 2013. Richland Library sought an ILS that would allow them to meet their strategic initiatives, notably in the area of community engagement, in which Polaris emerged as the clear choice for customization and innovation.
"Richland Library is another library applying thought leadership by engaging its customers and communities. Polaris is committed to joining Richland Library in providing experiences that advance their community," said Scott McCausland, vice president of sales, Polaris Library Systems. "Richland Library has incredible aspirations for what their library will offer the community and we look forward to helping them provide these experiences."
The flexibility of the Polaris Library System (PLS) will allow Richland Library to contribute to the customization of their online catalog, creating experiences and interactions exclusive and unique to Richland Library.
"Richland Library is thrilled to expand our ILS system functionalities through Polaris," said Melanie Huggins, executive director, Richland Library. "Polaris offered us the flexibility to customize options to meet our customers' changing needs—allowing us to provide robust, streamlined library services within RichlandLibrary.com."
The PLS will offer a reliable solution that increases staff efficiency, while enhancing the quality of service for Richland Library customers. Additional enhancement features will include e-book integration, an integration with the library's financial software system and enhancements to floating collections.
This partnership proves a strategic alignment, depicting Richland Library and Polaris Library Systems as forward thinkers of the industry and demonstrating the powerful impact collaboration has on library customers and the community. For more information about Richland Library's strategic plan, visit www.richlandlibrary.com.
About Polaris Library Systems
Polaris Library Systems is a leading library automation software company, earning the highest customer satisfaction ratings by focusing on one goal: helping librarians serve their communities. Established in 2003, Polaris Library Systems provides public, private and academic libraries with an integrated library system that boosts productivity, improves patron satisfaction, and transforms how libraries connect, communicate and collaborate with their communities in the modern world. For more information, visit www.polarislibrary.com.
About Richland Library
The Richland Library is a vibrant, contemporary organization that provides resources and information that advance the Midlands region of South Carolina. Offering state-of-the-art technology, a variety of literary and cultural programs, and 11 bustling facilities, Richland Library offers a truly customizable, modern library experience for residents and visitors alike. For more information, visit RichlandLibrary.com or call 803-929-3440.