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Press Release: Equinox [April 3, 2024]

Equinox partners with Unique Management to provide MessageBee SMS services

Atlanta, Ga., April 3, 2024: Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, is pleased to announce its partnership with Unique Management Services to provide MessageBee SMS services to libraries. MessageBee is a patron engagement tool that facilitates and simplifies communications between libraries and patrons. Visit Equinox at Booth #2245 at the Public Library Association conference (April 3 5, 2024) to learn more.

"Unique Management is excited to partner with Equinox for text-messaging," said Rob Klaus, President of Patron Services at Unique Management. "Many libraries struggle with low delivery rates and a lack of visibility into their outgoing text/SMS messages. MessageBee solves for that and provides the flexibility needed to handle large multi-location library systems. The partnership with Equinox will help make the entire process easier for libraries."

Unique Management's MessageBee helps libraries connect with patrons via email, SMS, and phone. MessageBee's design streamlines communications workflows for libraries and maintains the library's brand. More information about MessageBee available at: https://uniquelibrary.com/messagebee/

"Our collaboration with Unique Management will allow us to provide easy-to-use SMS messaging for the open source integrated library systems that we support," said Galen Charlton, Implementation and IT Manager at Equinox. "We are looking forward to offering this new service to libraries."

About Equinox Open Library Initiative

Equinox Open Library Initiative is a 501(c)(3) nonprofit organization and is the successor to Equinox Software, Inc. Equinox's mission as a nonprofit is to promote and support a thriving ecosystem for open source library communities in order to provide libraries worldwide with innovative open source solutions. Equinox is devoted to reducing barriers to library technology and services, expanding library access to open source software, and providing high quality technology, consulting, and support services. To learn more, please visit https://www.equinoxOLI.org.

About Unique Management Services

Unique Management Services has specialized in helping libraries with a wide array of communication processes since 1996. From incoming customer service to outgoing email, voice, and text messaging, Unique Management Services delivers millions of communications each month for libraries across the globe. For more information, please visit https://www.uniquelibrary.com.


Summary: Equinox Open Library Initiative announced its partnership with Unique Management Services to provide MessageBee SMS services to libraries. MessageBee is a patron engagement tool that facilitates and simplifies communications between libraries and patrons. Unique Management's MessageBee helps libraries connect with patrons via email, SMS, and phone. MessageBee's design streamlines communications workflows for libraries and maintains the library's brand.
Publication Year:2024
Type of Material:Press Release
LanguageEnglish
Date Issued:April 3, 2024
Publisher:Equinox
Company: Equinox
Permalink: https://librarytechnology.org/pr/29946/equinox-partners-with-unique-management-to-provide-messagebee-sms-services

DocumentID: 29946 views: 922 Created: 2024-04-03 10:23:29 Last Modified: 2024-07-20 12:17:03.