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Press Release: Unique Management Services [April 25, 2024]

Osceola Library System (FL) launches MessageBee Phone notifications for their patrons

Unique Library is proud to announce a new client to our growing list of libraries served. Osceola Library System in the Orlando, Florida area has added phone notifications for their patrons this month. The six-branch system is adding phone notifications for patrons county-wide.

MessageBee is a powerful and customizable messaging tool that offers numerous features, making it an essential asset for libraries looking to enhance their communication strategies. Easily understandable phone calls makes MessageBee a great choice for Osceola. MessageBee also integrates well with Polaris, the library's ILS.

Key features of MessageBee include:

  • Access to the intuitive and easy-to-use online portal for MessageBee.
  • Send phone calls as either a text-to-voice automated recording, or a saved voice recording.
  • Multiple Language ability: Send phone calls in English or Spanish for multilingual patrons.

About MessageBee

MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. Email takes boring and confusing ILS-generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to your patrons that prefer the personal touch of a recorded or voice-to-text phone messages.

About Unique Management Services

Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.


Summary: Unique Library announced a new client to our growing list of libraries served. Osceola Library System in the Orlando, Florida area has added phone notifications for their patrons. The six-branch system is adding phone notifications for patrons county-wide.
Publication Year:2024
Type of Material:Press Release
LanguageEnglish
Date Issued:April 25, 2024
Publisher:Unique Management Services
Company: Unique Management Services
Products: MessageBee
Libraries: Osceola Library System
Permalink: https://librarytechnology.org/pr/30016/osceola-library-system-fl-launches-messagebee-phone notifications -for-their-patrons

DocumentID: 30016 views: 776 Created: 2024-04-25 12:03:31 Last Modified: 2024-07-20 13:52:42.