Library Technology Guides

Current News Service and Archive

Press Release: Springshare [May 10, 2024]

Libraries select Springshare's Patron Point to support outreach and engagement

Miami, FL -- May 10, 2024. Springshare is happy to announce that the A.H. Meadows Library, San Mateo Public Library, and the Westlake Porter Public Library have selected the Patron Point engagement and automation platform to enhance patron communication and support outreach and engagement efforts.

A.H. Meadows Library in Midlothian, Texas will use Patron Point to communicate their many services to the public. By using email segmentation, they will deliver specific information to both library patrons and the students at Midlothian High School. The library's main goal is to provide reading and viewing materials to all. Patron Point will help them achieve this goal by offering custom email messages and notices to the 37,000 residents they serve.

San Mateo Public Library in San Mateo, California will use Patron Point to modernize their communication strategy. The SMPL aims to refine their notification messages concerning holds, card renewals, and other events and services, offering patrons a streamlined and engaging experience. Renowned for their diverse array of resources, including books, online catalogs, event space rentals, online classes, museum passes, and job-seeking assistance, the library is committed to serving their community through collaboration and innovation.

Westlake Porter Public Library in Westlake, Ohio will use Patron Point to enhance tailored information delivery for patrons. Dedicated to fostering an inclusive environment and community growth, WPPL will use automated campaigns and personalized messaging to enrich the patron experience. They hope to deepen connections with diverse patron groups, ensuring access to relevant resources, events, and services. Leveraging advanced analytics, WPPL will empower patrons and streamline access to a variety of offerings, from digital literacy workshops to author talks. This partnership underscores the library's commitment to excellence and lifelong learning.

About Springshare

Springshare helps libraries and educational institutions elevate their online presence to better serve and engage their users online. Founded in 2007, Springshare serves over 7,500 institutions across more than 100 countries.

About Patron Point

Patron Point is a fully featured patron relationship management system that helps public libraries around the world attract, onboard, inform, engage, and retain library customers through targeted marketing and automated engagement. Libraries can benefit from a foundation of Proven Programs or create their own workflows that are customized to their communities and needs. More information on Patron Point can be found at springshare.com/patronpoint.


Summary: Springshare announced that the A.H. Meadows Library, San Mateo Public Library, and the Westlake Porter Public Library have selected the Patron Point engagement and automation platform to enhance patron communication and support outreach and engagement efforts.
Publication Year:2024
Type of Material:Press Release
LanguageEnglish
Date Issued:May 10, 2024
Publisher:Springshare
Company: Springshare
Products: Patron Point
Libraries: A.H. Meadows Library
San Mateo Public Library
Westlake Porter Public Library
Subject: System announcements -- selection
Permalink: https://librarytechnology.org/pr/30077/libraries-select-springshares-patron-point-to-support-outreach-and-engagement

DocumentID: 30077 views: 937 Created: 2024-05-10 09:59:05 Last Modified: 2024-07-21 06:46:23.