Allegany County Library System (MD), Greater Manchester Inter Library Consortial System (NH), Mohawk Valley Public Library (NY), San Juan Island Public Library (WA), Southern Adirondack Public Library (NY) and, Staunton Public Library (VA), and Yakima Valley Libraries (WA) have launched MessageBee this week, adding more communication channels for their patrons.
Allegany County Library System in Maryland has launched SMS notifications through MessageBee. Part of the Western Maryland Regional Library network, Allegany's patrons can now receive real-time updates directly to their mobile phones, enhancing convenience and engagement with the library's services.
Greater Manchester Inter Library Consortial System (GMILCS) in New Hampshire has started its' first consortium-wide Unique service with MessageBee SMS. The 13-member consortium across New Hampshire includes public and academic libraries, and will now be able to communicate effectively with patrons via text messages.
San Juan Island Library in Washington has also launched MessageBee SMS notifications. Located off the northwest coast of Washington near the Canadian border, this is the first Unique service the library has implemented. We're excited to support the San Juan Island Library as they begin sending customized text messages to better serve their island community.
Southern Adirondack and Mohawk Valley Libraries in New York have launched MessageBee SMS. It is the first Unique service for both of these library systems, and will boost deliverability and patron engagement rates.
Staunton Public Library in Virginia has launched MessageBee Voice notifications. With MessageBee Voice, the library can now deliver timely, branded messages to patrons about hold availability, overdue items, and more—through personalized phone calls. This upgrade ensures better communication while maintaining the trusted tone of the library's outreach.
Yakima Valley Libraries in Washington has launched SMS notifications. MessageBee SMS is the latest Unique service the library has added to their two-plus decades of Material Recovery. This addition enables the library to engage with patrons via a new channel, and keeps library users better informed.
About MessageBee
MessageBee has three different ways to communicate with your patron base. SMS alerts get in front of more of your patrons with simple and understandable messaging. Emails take boring and confusing ILS-
generated email notifications and turns it into a patron engagement tool with a simple drag-and-drop design. Phone notifications cater to your patrons that prefer the personal touch of recorded or voice-to-text phone messages.
About Unique Management Services
Unique Management is a Jeffersonville, Indiana library service company, that offers a full suite of library communication options for patrons including the Gentle Nudge Material Recovery process, MessageBee patron engagement platform, and Virtual Patron Service. With nearly 30 years of experience in the industry and 1,600 client libraries, Unique strives to build long-lasting relationships with our partners to better serve their patrons.