This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.
2603 Main Street
Suite 710
Irvine, California 92614
United States
Phone: 323-525-1767
Web: http://www.softlinkint.com
Email: info@softlinkamerica.com
Softlink is owned by the public company, Constellation Software Inc.
[Data source: statistics supplied for the annual Library Systems Report or from public information]
Company | Year | Development | Support | Sales | Admin | Other | Total |
---|---|---|---|---|---|---|---|
Softlink Information Centres | 2022 | 6 | 7 | 4 | 3 | 20 | |
Softlink Information Centres | 2021 | 6 | 10 | 4 | 3 | 23 | |
Softlink Information Centres | 2020 | 6 | 8 | 5 | 3 | 4 | 26 |
Softlink Information Centres | 2010 | 132 | |||||
Softlink Information Centres | 2008 | 30 | 46 | 32 | 14 | 10 | 132 |
Softlink Information Centres | 2007 | 22 | 45 | 27 | 13 | 8 | 115 |
Softlink Information Centres | 2006 | 23 | 35 | 28 | 13 | 5 | 104 |
Softlink Information Centres | 2005 | 19 | 32 | 21 | 15 | 10 | 97 |
Softlink Information Centres | 2004 | 94 | |||||
Softlink Information Centres | 2003 | 80 | |||||
Softlink Information Centres | 2002 | 75 |
Breeding, Marshall. Softlink International Realigns its Forces. October 2009. Smart Libraries Newsletter. Softlink International, a global company that produces the Liberty and Oliver library automation systems, has made a number of noteworthy changes over the last year. They have installed a new CEO for the global company and new management at their US subsidiary, and have incorporated a major independent distributor into the parent company. Softlink International reports that its software finds use in over 10,000 libraries spanning 108 countries, making it a key player in the library software world. The company offers library automation products for school, corporate, academic, and public libraries. In the United States Softlink has not gained wide adoption in large public or academic libraries, but has a substantial presence in school and corporate libraries.
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December 20, 2024. Softlink named finalist for best customer service team. Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team. This recognition highlights our customer service team's commitment to delivering top-notch support and service to our clients. The Engage Awards celebrate excellence across customer, employee, sales, and marketing engagement across various industries. With a record-breaking number of entries this year, being shortlisted is particularly rewarding.
October 2, 2024. Aurora Information Technology joins Softlink Information Centres. Softlink Information Centres, a Volaris Group company, has acquired Aurora Information Technology, developer of library automation software used in public and special libraries. Their flagship product, Aurora Library Management System, is based on Aurora Montage - a patron web catalogue. This year, a new, cloud-based library staff solution called Aurora Astria was introduced to the market. AIT was established in the late 1990s. Co-founders, Doug Coulson and Martin Fisk, designed and developed the product.
July 16, 2024. Softlink Information Centers wraps up BIALL and CALL. Softlink Information Centers staff attended the British & Irish Association of Law Librarians Conference in Leeds, UK, and the Canadian Association of Law Libraries Conference in Montreal, Canada.
July 16, 2024. Softlink Information Centers to attend AALL annual conference. Softlink Information Centers will be attending the American Association of Law Libraries Annual Conference in Chicago, IL from July 20-23. Attendees can visit booth #320 to meet Matt Coy and Jeovanny Riveria, who will be available to answer questions, discuss the future of library and knowledge management solutions and demonstrate our cutting-edge suite of products. For more information about the conference, visit AALL Conference.
June 10, 2024. Softlink IC has announced the launch of Liberty Digital, the newest addition to their suite of library, archive and information management solutions.. Softlink Information Centers announced the launch of Liberty Digital, the newest addition to their suite of library, archive and information management solutions. These include Liberty; an Integrated Library System, and illumin; a research and reference management tool. The launch of Liberty Digital marks another step forward in Softlink IC's commitment to providing effective and efficient information management tools to libraries, information and research institutions worldwide.
June 10, 2024. Softlink Information Centers hosts successful Virtual Open Day, unveils Liberty Digital Library Management Platform. Softlink Information Centers successfully hosted its much-anticipated Virtual Open Day on 30 May 2024, with attendance from knowledge management professionals around the globe. This year's event was especially significant as it marked the official launch of Liberty Digital, Softlink's newest addition to its advanced library management solutions.
September 28, 2023. Celebrating 40 Years of Technological Innovations: A Look at Softlink's Journey. As an industry leader in library management software, Softlink commemorates 40 years of innovation and customer success in 2023. Since its inception in 1983, Softlink has been at the forefront of innovation, empowering libraries and information centers worldwide with transformative solutions. Softlink International, founded in 1983, played a pivotal role in offering a solution for the management of library resources with its program called ALARM. This program gradually evolved into OASIS, a DOS-based interface for library management, in 1988. OASIS transformed library operations, enabling them to embrace the power of technology and streamline their processes.
June 28, 2023. Softlink IC to showcase innovative legal information management solutions at the AALL 2023 conference. Softlink Information Centers announced its attendance at the prestigious American Association of Law Libraries 2023 Conference. The event will take place from July 15-18, 2023, in Boston, MA, USA. Softlink IC will showcase its innovative legal information management solutions, Liberty and illumin, designed to support the unique needs of law libraries and legal information centers.
May 18, 2023. Softlink IC announces participation in BIALL Conference 2023 in Belfast, Ireland. Softlink IC, a global provider of innovative library, knowledge, and research management solutions, announced its attendance at the British and Irish Association of Law Librarians Conference 2023 in Belfast, Ireland, from 14-16 June 2023.
March 3, 2023. Queensland Museum Chooses Softlink IC's Liberty. Softlink Information Centres announced the Queensland Museum has selected Liberty for their integrated library software needs. Softlink ticked all the boxes the museum library was seeking with functions such as a discovery and federated search, mobile app, multi-factor authentication and the capability to perform OCR on PDF files.
Sep 2013 Volaris Group acquires Softlink International
Volaris Group announced that it has acquired a company in the Library Management vertical. (Softlink International) The acquisition is Volaris’ first investment in this particular vertical market. The acquired company provides solutions that help to manage the full process of cataloguing, lending and acquiring both digital and physical assets, enabling libraries to optimize their knowledge management processes and improve their library operations.
Sep 03, 2009 Catherine Leonard appointed as General Manager for Softlink America
Manager of Softlink Pacific, Catherine Leonard, will relocate to the US to manage Softlink America from its Seattle office. Leonard has 25 years experience in the library and information management industry, including ten at Softlink and five years as Manager of Softlink Pacific in Auckland.
Sep 03, 2009 Nathan Godfrey has been appointed Chief Operating Officer for Softlink International
Chief Financial Officer Nathan Godfrey has been appointed Chief Operating Officer at Softlink’s Brisbane head office
May 05, 2009 Softlink International acquires Softlink Europe
Softlink International acquires Softlink Europe, based in Oxford, UK. Softlink gains direct ownership of Oxford-based office, staff and prestigious customers that include, Birmingham Law Society, Eton College and Cambridge University.
Aug 15, 2008 Kim Duffy joins Softlink International as Global Chief Executive Officer
Formerly CEO of ISS and TSW International, Duffy’s career to date has demonstrated an ability to successfully manage, develop and expand operations to meet and create demand in an International market.
Jul 29, 2008 Softlink CEO and co-founder, Bob Dunne retires
Jan 31, 2005 Softlink Europe acquires Limes Software
On January 31st, Softlink Europe announced the merger with Limes Software. In future, Softlink will be handling the support and services for Limes users. Limes staff have joined Softlink, and along with new staff will provide the necessary skills. Over the next few weeks we will be carrying out a review of Limes products and services with a view to ensuring all our clients have access to the best possible systems.
Dec 09, 2004 Softlink International launches Oliver
Oliver will complement Softlink's existing products: Alice and Liberty3 which are still available and will continue to be improved and supported.
Mar 25, 2004 Robert Corrao appointed as president of Softlink America
Softlink America announced the relocation of its North American headquarters to Los Angeles, California from Denver, Colorado. Additionally, Soflink America announces the appointment of Robert Corrao as president of the North America business unit. This formal announcement comes on the heals of record setting revenue growth for the 20-year old international software company.
Mar 2002 Softlink introduces Liberty 3 into United States
Softlink America today announced the introduction of Softlink Liberty3 to the U.S. library market.
2002 Softlink Pacific acquires New Solutions Limited
2000 Bob Dunne named Chief Executive Officer of Softlink International
Founder and CEO John Dunne steps down due to illness. His brother and co-founder Bob Dunne steps in as CEO.
1997 Softlink launches Alice for Windows
1996 Softlink International launches Alice
1993 Softlink launches Oliver
1992 Softlink Europe established
1988 Softlink introduces OASIS
1985 ALARM -- Softlink's first LMS introduced
ALARM -- Softlink's first LMS introduced in All Hallow's School Brisbane
1985 Bob Dunne joins Softlink
Bob Dunne joins John Dunne at Softlink
1983 Softlink International founded by John Dunne
Upon founding Softlink in 1983, John Dunne developed the company’s first library management system (LMS) ALARM and subsequently grew Softlink’s global presence and customer base across 108 nations before leaving Softlink at the end of 2000.
[Data source: text supplied for the annual Library Systems Report]
In 2024, Softlink Information Centres continued to grow and evolve with significant developments aimed at supporting the diverse needs of libraries and information centers. Early in the year, we introduced Liberty Digital, a new solution designed to complement our existing suite of library, archive, and information management tools. Liberty Digital is specifically tailored for special libraries, providing a robust platform for managing digital content and delivering seamless access to resources. It includes advanced features such as AI-driven search and recommendations, streamlined workflows for managing digital collections, and tools to enhance user engagement. With its focus on digital content, Liberty Digital empowers special libraries to effectively meet the evolving needs of their users, supporting a range of materials, including eBooks, multimedia, and digital archives.
Later in the year, we expanded further with the acquisition of Aurora Information Technology (AIT), a company renowned for its library automation software used in public and special libraries. AIT’s flagship products, the Aurora Library Management System and the recently launched Aurora Astria, bring new capabilities to Softlink’s portfolio, particularly in serving public libraries. Aurora Astria, a cloud-based solution, reflects AIT’s commitment to providing innovative, user-friendly tools for library staff and patrons alike.
Together with illumin, our research and reference management tool, these developments ensure Softlink now provides tailored solutions for three key markets: special libraries (Liberty Digital), public libraries (AIT’s Aurora systems), and research teams (illumin). This expansion underscores our commitment to delivering flexible, innovative, and effective tools to libraries and information centers of all types, helping them manage their collections, improve access to resources, and better serve their communities.
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