This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.
2603 Main Street
Suite 710
Irvine, California 92614
United States
Phone: 323-525-1767
Web: http://www.softlinkint.com
Email: info@softlinkamerica.com
Softlink is owned by the public company, Constellation Software Inc.
[Data source: statistics supplied for the annual Library Systems Report or from public information]
| Company | Year | Development | Support | Sales | Admin | Other | Total |
|---|---|---|---|---|---|---|---|
| Softlink Information Centres | 2022 | 6 | 7 | 4 | 3 | 20 | |
| Softlink Information Centres | 2021 | 6 | 10 | 4 | 3 | 23 | |
| Softlink Information Centres | 2020 | 6 | 8 | 5 | 3 | 4 | 26 |
| Softlink Information Centres | 2010 | 132 | |||||
| Softlink Information Centres | 2008 | 30 | 46 | 32 | 14 | 10 | 132 |
| Softlink Information Centres | 2007 | 22 | 45 | 27 | 13 | 8 | 115 |
| Softlink Information Centres | 2006 | 23 | 35 | 28 | 13 | 5 | 104 |
| Softlink Information Centres | 2005 | 19 | 32 | 21 | 15 | 10 | 97 |
| Softlink Information Centres | 2004 | 94 | |||||
| Softlink Information Centres | 2003 | 80 | |||||
| Softlink Information Centres | 2002 | 75 |
Breeding, Marshall. Softlink International Realigns its Forces. October 2009. Smart Libraries Newsletter. Softlink International, a global company that produces the Liberty and Oliver library automation systems, has made a number of noteworthy changes over the last year. They have installed a new CEO for the global company and new management at their US subsidiary, and have incorporated a major independent distributor into the parent company. Softlink International reports that its software finds use in over 10,000 libraries spanning 108 countries, making it a key player in the library software world. The company offers library automation products for school, corporate, academic, and public libraries. In the United States Softlink has not gained wide adoption in large public or academic libraries, but has a substantial presence in school and corporate libraries.
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November 7, 2025. Libraries take the lead in exploring AI collaboration at Softlink IC's 2025 User Group meetings. Softlink Information Centres announced the success of its 2025 AI Library Challenge, a first-of-its-kind collaborative learning experiment delivered across Brisbane, Melbourne, and Wellington as part of this year's Liberty Digital and illumin User Group Meetings. The AI Library Challenge asked participants to complete two tasks; catalogue a monograph and design an OPAC homepage using different levels of AI support. Across the three events, participants were grouped into Team Human, Team Cyborg, and Team AI.
November 7, 2025. Softlink Information Centres celebrates successful 2025 User Group Meeting series in Brisbane, Melbourne, and Wellington. Softlink Information Centres successfully wrapped its 2025 in-person User Group Meetings this October, connecting with Liberty Digital and illumin customers in Brisbane, Melbourne, and Wellington. The events brought together library and knowledge management professionals from government, legal, corporate, and education sectors for a full day of learning, collaboration, and discussion on what's next for Softlink IC's solutions. Attendees enjoyed product updates, workshops, roadmap insights, and the debut of the AI Library Challenge, an interactive activity exploring how artificial intelligence can support real-world library and research tasks.
October 2, 2025. Softlink Information Centres launch Aurora Astria - the future of library management. Softlink Information Centres, together with Aurora Information Technology, has officially launched Aurora Astria, a smarter, faster, fully web-based administration portal set to replace the long-standing Aurora Desktop.Astria has been in development since 2020, originally named Concierge to reflect its service-oriented design, before being rebranded as Astria in 2023. With the release now live, Astria becomes the latest addition to Softlink IC's suite of innovative library solutions, which also includes Liberty Digital and illumin.
September 12, 2025. Softlink showcases global library innovation at ABR 2025 in Romania. Softlink Information Centres participated in the 35th National Conference of the Romanian Library Association, held from 2–5 September in the historic city of Oradea. This year's conference, themed “Libraries and the Challenges of the Digital World. Impact - Adaptability - Sustainability”, brought together library professionals from across Romania and abroad to share strategies, technologies, and ideas for the future of library and information services. The event was hosted in partnership with Softlink Central Europe, University of Oradea, and the Gheorghe Șincai Bihor County Library, which recently reopened following a significant modernization project. The new library model, powered by Softlink's Liberty software and serving 26 libraries across the county, represents a beacon of digital innovation and regional collaboration.
July 25, 2025. Softlink IC launches Montage v2, unlocking better discovery for public libraries. Softlink Information Centres has released Montage v2, a major upgrade to the public library discovery layer that redefines how libraries connect their users to collections. With a sleek, mobile-first design, Montage v2 brings together physical, digital, and multimedia content into one user-friendly experience. Built for accessibility, engagement, and ease of management, this solution helps libraries deliver simple collection discovery, whilst boosting community interaction.
December 20, 2024. Softlink named finalist for best customer service team. Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team. This recognition highlights our customer service team's commitment to delivering top-notch support and service to our clients. The Engage Awards celebrate excellence across customer, employee, sales, and marketing engagement across various industries. With a record-breaking number of entries this year, being shortlisted is particularly rewarding.
October 2, 2024. Aurora Information Technology joins Softlink Information Centres. Softlink Information Centres, a Volaris Group company, has acquired Aurora Information Technology, developer of library automation software used in public and special libraries. Their flagship product, Aurora Library Management System, is based on Aurora Montage - a patron web catalogue. This year, a new, cloud-based library staff solution called Aurora Astria was introduced to the market. AIT was established in the late 1990s. Co-founders, Doug Coulson and Martin Fisk, designed and developed the product.
July 16, 2024. Softlink Information Centers wraps up BIALL and CALL. Softlink Information Centers staff attended the British & Irish Association of Law Librarians Conference in Leeds, UK, and the Canadian Association of Law Libraries Conference in Montreal, Canada.
July 16, 2024. Softlink Information Centers to attend AALL annual conference. Softlink Information Centers will be attending the American Association of Law Libraries Annual Conference in Chicago, IL from July 20-23. Attendees can visit booth #320 to meet Matt Coy and Jeovanny Riveria, who will be available to answer questions, discuss the future of library and knowledge management solutions and demonstrate our cutting-edge suite of products. For more information about the conference, visit AALL Conference.
June 10, 2024. Softlink IC has announced the launch of Liberty Digital, the newest addition to their suite of library, archive and information management solutions.. Softlink Information Centers announced the launch of Liberty Digital, the newest addition to their suite of library, archive and information management solutions. These include Liberty; an Integrated Library System, and illumin; a research and reference management tool. The launch of Liberty Digital marks another step forward in Softlink IC's commitment to providing effective and efficient information management tools to libraries, information and research institutions worldwide.
Sep 2013 Volaris Group acquires Softlink International
Volaris Group announced that it has acquired a company in the Library Management vertical. (Softlink International) The acquisition is Volaris’ first investment in this particular vertical market. The acquired company provides solutions that help to manage the full process of cataloguing, lending and acquiring both digital and physical assets, enabling libraries to optimize their knowledge management processes and improve their library operations.
Sep 03, 2009 Catherine Leonard appointed as General Manager for Softlink America
Manager of Softlink Pacific, Catherine Leonard, will relocate to the US to manage Softlink America from its Seattle office. Leonard has 25 years experience in the library and information management industry, including ten at Softlink and five years as Manager of Softlink Pacific in Auckland.
Sep 03, 2009 Nathan Godfrey has been appointed Chief Operating Officer for Softlink International
Chief Financial Officer Nathan Godfrey has been appointed Chief Operating Officer at Softlink’s Brisbane head office
May 05, 2009 Softlink International acquires Softlink Europe
Softlink International acquires Softlink Europe, based in Oxford, UK. Softlink gains direct ownership of Oxford-based office, staff and prestigious customers that include, Birmingham Law Society, Eton College and Cambridge University.
Aug 15, 2008 Kim Duffy joins Softlink International as Global Chief Executive Officer
Formerly CEO of ISS and TSW International, Duffy’s career to date has demonstrated an ability to successfully manage, develop and expand operations to meet and create demand in an International market.
Jul 29, 2008 Softlink CEO and co-founder, Bob Dunne retires
Jan 31, 2005 Softlink Europe acquires Limes Software
On January 31st, Softlink Europe announced the merger with Limes Software. In future, Softlink will be handling the support and services for Limes users. Limes staff have joined Softlink, and along with new staff will provide the necessary skills. Over the next few weeks we will be carrying out a review of Limes products and services with a view to ensuring all our clients have access to the best possible systems.
Dec 09, 2004 Softlink International launches Oliver
Oliver will complement Softlink's existing products: Alice and Liberty3 which are still available and will continue to be improved and supported.
Mar 25, 2004 Robert Corrao appointed as president of Softlink America
Softlink America announced the relocation of its North American headquarters to Los Angeles, California from Denver, Colorado. Additionally, Soflink America announces the appointment of Robert Corrao as president of the North America business unit. This formal announcement comes on the heals of record setting revenue growth for the 20-year old international software company.
Mar 2002 Softlink introduces Liberty 3 into United States
Softlink America today announced the introduction of Softlink Liberty3 to the U.S. library market.
2002 Softlink Pacific acquires New Solutions Limited
2000 Bob Dunne named Chief Executive Officer of Softlink International
Founder and CEO John Dunne steps down due to illness. His brother and co-founder Bob Dunne steps in as CEO.
1997 Softlink launches Alice for Windows
1996 Softlink International launches Alice
1993 Softlink launches Oliver
1992 Softlink Europe established
1988 Softlink introduces OASIS
1985 ALARM -- Softlink's first LMS introduced
ALARM -- Softlink's first LMS introduced in All Hallow's School Brisbane
1985 Bob Dunne joins Softlink
Bob Dunne joins John Dunne at Softlink
1983 Softlink International founded by John Dunne
Upon founding Softlink in 1983, John Dunne developed the company’s first library management system (LMS) ALARM and subsequently grew Softlink’s global presence and customer base across 108 nations before leaving Softlink at the end of 2000.
[Data source: text supplied for the annual Library Systems Report]
In 2024, Softlink Information Centres continued to grow and evolve with significant developments aimed at supporting the diverse needs of libraries and information centers. Early in the year, we introduced Liberty Digital, a new solution designed to complement our existing suite of library, archive, and information management tools. Liberty Digital is specifically tailored for special libraries, providing a robust platform for managing digital content and delivering seamless access to resources. It includes advanced features such as AI-driven search and recommendations, streamlined workflows for managing digital collections, and tools to enhance user engagement. With its focus on digital content, Liberty Digital empowers special libraries to effectively meet the evolving needs of their users, supporting a range of materials, including eBooks, multimedia, and digital archives.
Later in the year, we expanded further with the acquisition of Aurora Information Technology (AIT), a company renowned for its library automation software used in public and special libraries. AIT’s flagship products, the Aurora Library Management System and the recently launched Aurora Astria, bring new capabilities to Softlink’s portfolio, particularly in serving public libraries. Aurora Astria, a cloud-based solution, reflects AIT’s commitment to providing innovative, user-friendly tools for library staff and patrons alike.
Together with illumin, our research and reference management tool, these developments ensure Softlink now provides tailored solutions for three key markets: special libraries (Liberty Digital), public libraries (AIT’s Aurora systems), and research teams (illumin). This expansion underscores our commitment to delivering flexible, innovative, and effective tools to libraries and information centers of all types, helping them manage their collections, improve access to resources, and better serve their communities.
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