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Unique Management Services

This dashboard brings together data, trends, news, and other resources from Library Technology Guides describing the organization, its executive leadership, personnel employed, business history, as well as related features and news articles.

Connect to the Unique Management Services website

119 E. Maple Street
Jeffersonville, Indiana 47130
United States
Phone: 800-879-5453
Web: https://uniquelibrary.com/
Email:

Executive Leadership

photo of Rob Klaus
Rob Klaus
President Patron Services
photo of Nicole Atkins
Nicole Atkins
President Material Recovery
photo of Andy Harp
Andy Harp
Director of Customer Service
photo of Ron Kinzel
Ron Kinzel
Operations Manager
photo of Melissa Fenton
Melissa Fenton
Manager Patron Services

Company Ownership

Documents or articles featuring Unique Management Services

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News Announcements

May 19, 2025. Mid-Continent Public Library (MO) launches MessageBee from Unique. Unique Management Services announced the launch of MessageBee for Mid-Continent Public Library in Missouri. The Kansas City-area Library and Unique Management Services have maintained a strong partnership spanning nearly two decades, working together to safeguard patron access via Material Recovery efforts. The new MessageBee service underscores the library's commitment to patron access and equity.


May 15, 2025. Farmington Community Library (MI) launches MessageBee from Unique. Unique Management Services is proud to announce the launch of MessageBee for Farmington Community Library in Michigan. The Farmington Community Library and Unique Management Services have maintained a strong partnership over the last decade, working together to safeguard patron access via Material Recovery efforts. The new MessageBee service underscores the library's commitment to patron access and equity.


May 9, 2025. Onondaga County Public Library (NY) launches MessageBee from Unique. Unique Management Services is proud to announce the launch of MessageBee for Onondaga County Public Library. The western New York system makes up more than 30 branches and serves nearly half a million people, making it one of the largest library systems in the Empire State.


May 8, 2025. Strathcona County Library (AB) Launches MessageBee from Unique. Unique Management Services announced the launch of MessageBee for Strathcona County Library in Alberta. The Strathcona County Library and Unique Management Services have maintained a strong partnership over the last decade, working together to safeguard patron access via Material Recovery efforts. The new MessageBee service underscores the library's commitment to patron access and equity.


April 17, 2025. Manhattan Public Library (KS) launches MessageBee. Unique Management Services is proud to announce the launch of MessageBee for Manhattan Public Library this week. Subscribed patrons will now begin receiving SMS notifications for their library transactions.


April 7, 2025. Wichita Public Library (KS) launches Call Handling from Unique. The Wichita Public Library has partnered with Unique Library to enhance its patron communication with professional call-handling services. As the largest city in Kansas, Wichita Public Library serves over 397,000 residents through its seven library locations and Friends bookstore, providing access to books, digital resources, community programs, and more.


February 25, 2025. Unique announces four Libraries add MessageBee service in February. Unique Management Services is excited to announce the addition of MessageBee service for the following the Aurora Public Library (IL), Palos Verdes Library District (CA), Riverside County Library System (CA), and Washington County Cooperative Library Services (OR).


February 7, 2025. Unique launches MessageBee RenewIQ, a new patron address verification service. Unique Management Services announced the launch of RenewIQ, an innovative solution designed to streamline library patron account renewals. RenewIQ automates the renewal process by verifying patron addresses through a combination of verified data sources, ensuring uninterrupted access to library services.


February 7, 2025. CLEVNET expands MessageBee channels to include Phone, Marketing, and Circulation notices. Unique Management Services announced the expansion of MessageBee for the CLEVNET consortium, serving libraries in and around the Cleveland, Ohio area. Previously used for email-based marketing and circulation notices, MessageBee now includes voice notifications, providing libraries with an even more comprehensive communication solution to engage patrons effectively.


January 29, 2025. Nicole Atkins and Rob Klaus join ownership team of Unique Management Services. Unique Management Services announce that Nicole Atkins, Chief Executive Officer, and Rob Klaus, President, have become part owners of the company. This transition reflects Unique's unwavering commitment to local ownership, community-focused values, and delivering unparalleled support to libraries. Nicole Atkins and Rob Klaus have been instrumental in guiding Unique Management Services toward growth and innovation, serving as key leaders for many years. Their elevation to ownership solidifies their dedication to the organization and reinforces Unique's mission to empower libraries through innovative solutions and exceptional service.


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Corporate Chronology